guest experience expert

multi property reservation agent (arabic speaker) Jobs in Manama

multi property reservation agent (arabic speaker)

administrative & reception assistant Jobs in Manama

administrative & reception assistant

area manager

customer service representative (bahrain) Jobs in Manama

customer service representative (bahrain)

airport representative

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137943
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Airport Representative

Jet Bridge Consulting WLL

We are seeking a highly motivated and analytical Customer Experience (CX) Associate to join our consulting team, specializing in the airport and aviation sector. In this role, you will play a crucial part in analyzing and enhancing the passenger experience for our airport clients.Freshers applyHigh School Graduates can apply(Any European country)Job Type: Full-time

Project Associate - Airports

We are seeking a highly motivated and analytical Customer Experience (CX) Associate to join our consulting team, specializing in the airport and aviation sector. In this role, you will play a crucial part in analyzing and enhancing the passenger experience for our airport clients. You will work closely with a team of strategists and analysts to identify pain points, collect data, and contribute to the development of actionable strategies that drive tangible improvements in customer satisfaction and operational efficiency. This is a unique opportunity to apply your skills in a project-based environment, tackling complex challenges for major aviation clients.Key Responsibilities:<ul><li>Data Collection &amp; Analysis: Conduct quantitative and qualitative research to understand the end-to-end passenger journey. This includes designing and administering surveys, conducting passenger interviews, and analyzing operational data to identify trends and areas for improvement.</li><li>Journey Mapping: Assist the team in creating detailed customer journey maps that visualize passenger touchpoints, emotions, and pain points across various airport services (e.g., check-in, security, retail, boarding).</li><li>Insights &amp; Reporting: Synthesize research findings into clear, concise reports and presentations. You will help the team translate complex data into compelling insights and recommendations for our clients.</li><li>Strategy &amp; Solution Development: Contribute to brainstorming and problem-solving sessions to develop innovative solutions and CX strategies that address identified challenges.</li><li>Stakeholder Collaboration: Work alongside the team to prepare for and participate in client workshops and meetings. You will interact with airport personnel, stakeholders, and other third-party vendors to gather information and present findings.</li><li>Project Support: Provide general project support, including documentation, task tracking, and ensuring project timelines are met.</li></ul>Qualifications:<ul><li>Should be an English native speaker</li><li>Bachelor&rsquo;s degree in Business, Marketing, Data Science, Economics, or a related field.</li><li>0 -1 years of experience in a research, analytical, or consulting role. Experience in customer experience or the aviation/travel industry is a significant plus.</li><li>Strong analytical skills with the ability to interpret data and draw meaningful conclusions. Proficiency with data analysis tools (e.g., Excel, Tableau, SPSS) is a plus.</li><li>Excellent written and verbal communication skills. You must be able to articulate complex ideas clearly and effectively.</li><li>Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.</li><li>A collaborative mindset and the ability to work effectively as part of a small, focused team.</li><li>A curious and proactive attitude with a passion for problem-solving and making a real impact.</li></ul>Job Type: Full-time

Customer Experience Associate - Bahrain

Propel Consult

Job Summary:As a Driver at Royal Saray Resort, you will play a key role in creating exceptional guest experiences by providing safe and professional transportation services, assisting with luggage, and offering personalized concierge support. This dynamic position combines the responsibilities of a driver, bellman, and concierge to ensure smooth and memorable arrivals, departures, and overall guest satisfaction.Key Responsibilities:<ul><li>Safely transport guests to and from destinations in a courteous and timely manner, including airport transfers, local trips, and VIP services.</li><li>Greet guests upon arrival and departure, assist with luggage handling, and escort them to the front desk or their rooms.</li><li>Provide accurate information about the resort, local attractions, dining, shopping, and entertainment options.</li><li>Assist with valet parking and ensure proper handling and documentation of guest vehicles.</li><li>Maintain cleanliness and presentation of resort vehicles, reporting any maintenance or safety issues promptly.</li><li>Deliver messages, parcels, or amenities to guest rooms as needed.</li><li>Support bell desk and concierge operations during busy periods or when needed.</li><li>Uphold the highest standards of guest service, maintaining a professional and friendly demeanor at all times.</li><li>Follow all hotel policies, safety regulations, and traffic laws.</li></ul>Requirements:<ul><li>Valid Bahraini driving license with a clean driving record</li><li>Proven experience in a similar guest-facing role, preferably in luxury hospitality</li><li>Excellent knowledge of local roads, attractions, and airports</li><li>Strong communication and interpersonal skills</li><li>Presentable appearance and professional attitude</li><li>Ability to lift and carry heavy luggage</li><li>Flexibility to work shifts, weekends, and holidays as required</li><li>Fluency in English; additional languages are a plus</li></ul>Job Types: Full-time, PermanentPay: BD220.000 per monthExperience:<ul><li>Driving: 3 years (Required)</li></ul>

Driver

Medwayllc

We are hiring a Medical Sales Representative with Dermatology &amp; Aesthetics experience.Requirements:<ul><li>Valid residence in Bahrain</li><li>Driving license (mandatory)</li><li>Minimum 2 years&rsquo; experience in medical sales (Dermatology / Derma products)</li><li>Arabic language (mandatory)</li></ul>If interested, please send your CV to HR@medwayllc.comJob Type: Full-timePay: From BD1,000.000 per month

medical representative

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Ensure correct uniform standards are followed at all times.
 </li>
 <li>
 Ensure the guests of the outlet experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.
 </li>
 <li>
 Maintain a thorough knowledge of the restaurant menu &amp; daily specials at all times
 </li>
 <li>
 To be familiar with the beverage service including stemware used and appropriates garnishes.
 </li>
 <li>
 Anticipate and service of guests' requirements at all times
 </li>
 <li>
 Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager&rsquo;s instructions
 </li>
 <li>
 Ensure service stations are constantly cleared &amp; re-stocked during service
 </li>
 <li>
 Serve and clear food and beverage items in an unobtrusive and professional manner
 </li>
 <li>
 Present menus and explanations for all menu items as well as specials of the day.
 </li>
 <li>
 Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
 </li>
 <li>
 To report all accidents or guest complaint immediately to a manager.
 </li>
 <li>
 Ensure expiration dates or perishable items are checked on a daily basis &amp; stored in accordance to HACCP standards
 </li>
 <li>
 To respond properly in any hotel emergency or safety situation.
 </li>
 <li>
 To breakdown any buffets, displays or side stations when needed
 </li>
 <li>
 Attend all necessary briefings &amp; training sessions as instructed by the Operations Manager, Food and Beverage
 </li>
 <li>
 Handle cash and credit card procedures according to the guidelines of the accounting department
 </li>
 <li>
 Identify potential problems and ask for assistance before breakdown occurs
 </li>
 <li>
 Perform any duties and special projects as requested by management whether in your own department or any other department in the resort.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Have completed secondary school education
 </li>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Hospitality related Degree or Diploma
 </li>
 <li>
 Minimum of 1-2 years&rsquo; experience as a waiter/waitress in a five star hotel
 </li>
 <li>
 Willingness to work during peak hours, including nights, weekends, and holidays.
 </li>
 <li>
 Advanced levels of Business English
 </li>
 <li>
 Proficiency in a second language such as, Arabic.
 </li>
 <li>
 Excellent food &amp; beverage knowledge
 </li>
 <li>
 The ability to work well under pressure
 </li>
 <li>
 Excellent attention to detail
 </li>
 <li>
 Previous experience in Middle east
 </li>
 <li>
 Experienced in Fire &amp; Life safety systems.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Waiter / Waitress

Vamonos Airtech Services

Position: Sales RepresentativeAbout Us: We are a leading provider of pest control and chimney duct services, dedicated to delivering exceptional service and solutions to our clients. We are currently seeking experienced Kerala Sales Representatives to join our dynamic team.Requirements:<ul><li>Experience: Minimum 2 +years of sales experience in the food and beverage sectors</li><li>Skills: Strong communication and negotiation skills, customer-focused attitude, and proven track record in sales.</li><li>Local Hire Only: Candidates must be in Bahrain</li></ul>Responsibilities:<ul><li>Identify and pursue new business opportunities in the pest control and chimney duct services sectors.</li><li>Build and maintain strong relationships with clients.</li><li>Preparing report weekly with the sales status.</li><li>Conduct sales presentations and product demonstrations.</li><li>Meet or exceed sales targets and contribute to overall team goals.</li></ul>What We Offer:<ul><li>Opportunities for professional development and growth.</li><li>A supportive and collaborative work environment.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have 1 to 2 years experience in pest control field or chimney/duct cleaning field?</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Manama (Preferred)</li></ul>

Sales Representative

Explore 23+ Airport representative in Manama this September. Find roles across top companies and apply now to boost your career.