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american accent trainer

Angular quantum

Hiring Alert AMG Technologies is looking for American Accent Trainer.Job Title: American Accent Trainer (BPO / Call Center)Location: On-siteWe are seeking an experienced American Accent Trainer to support our BPO/Call Center operations by enhancing agents&rsquo; spoken American English for customer-facing interactions. The trainer will focus on accent neutralization, clarity, call control, and customer communication aligned with U.S. market expectations. This role plays a critical part in improving customer satisfaction, call quality scores, and overall service effectiveness.Key Responsibilities :<ul><li>Conduct American accent and voice &amp; pronunciation training for call center agents.</li><li>Train agents on American pronunciation, stress, intonation, rhythm, and connected speech.</li><li>Improve clarity, fluency, and listening comprehension for U.S.-based customer interactions.</li><li>Coach agents on call handling language, tone, pace, and professionalism.</li><li>Identify individual agent accent challenges and provide targeted corrective feedback.</li><li>Design and deliver training modules aligned with process requirements and client expectations.</li><li>Conduct voice assessments, calibration sessions, and refresher trainings.</li><li>Support new hire training (NHT) and ongoing learning programs.</li><li>Collaborate with QA, Operations, and Training teams to address performance gaps.</li><li>Monitor agent progress using call audits, QA scores, and customer feedback.</li><li>Prepare training reports, progress trackers, and improvement plans.</li><li>Participate in calibration calls and client reviews as required.</li></ul>Required Qualifications :<ul><li>Native or near-native proficiency in American English.</li><li>Bachelor&rsquo;s degree in English, Linguistics, Communication, or related field (preferred).</li><li>Certification or formal training in Accent Neutralization, Voice &amp; Accent, or ESL (preferred).</li><li>2+ years of experience training in a BPO, Call Center, or Customer Support environment.</li><li>Strong understanding of American phonetics and pronunciation patterns.</li><li>Experience working with QA metrics, call audits, and performance dashboards.</li></ul>Preferred Skills &amp; Experience :<ul><li>Experience training voice-based processes (Customer Service, Tech Support, Sales).</li><li>Familiarity with U.S. customer expectations and call center etiquette.</li><li>Ability to handle high-volume training batches and tight timelines.</li><li>Experience with LMS platforms, call recording tools, and virtual training tools.</li><li>Knowledge of soft skills training (empathy, call control, objection handling).</li></ul>Key Competencies :<ul><li>Clear and neutral American accent</li><li>Strong listening and diagnostic skills</li><li>Data-driven coaching approach</li><li>Stakeholder management (Operations, QA, Clients)</li><li>Adaptability in fast-paced environments</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Stable corporate training environment</li><li>Exposure to global clients and U.S. processes</li><li>Career growth in Learning &amp; Development</li><li>Continuous upskilling opportunities</li></ul>How to ApplyInterested candidates may submit their resume along with details of relevant BPO or call center training experience.Job Type: Full-timePay: Rs110,000.00 - Rs120,000.00 per monthWork Location: In person

American Accent Trainer

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Inbound Support: 1 year (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Work Location: In person

Customer Support Representative

Change Up(SMC-Private) Limited

Join Our Team Today!Accent USA / Speaking English Location: Allied Digital Solutions, House No. B-241 Satellite Town, Near Rehmanabad Metro Station, Rawalpindi Company: Allied Digital Solutions Job Type: Full-time Salary: Rs. 40,000 / month Job Timing: 10:30 PM to 6:30 AM (Night Shift)Benefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Employee discounts</li><li>Professional development opportunities</li></ul>Job Description:Are you a confident, motivated female professional with a passion for delivering top-quality customer service? Do you excel in a fast-paced environment where every interaction matters? Allied Digital Solutions is hiring female Customer Care Representatives (CCR) for our night shift team!As a CCR, you will be the first point of contact for our valued customers, assisting them through phone, email, and chat.Key Responsibilities:<ul><li>Manage incoming customer inquiries and resolve issues professionally</li><li>Provide accurate product information and troubleshoot problems</li><li>Process orders, returns, and exchanges efficiently</li><li>Maintain high levels of customer satisfaction through effective communication</li><li>Coordinate with internal teams to resolve complex cases</li><li>Document customer interactions in our CRM system</li><li>Consistently meet or exceed performance targets and service standards</li></ul>Qualifications:<ul><li>Female candidates only</li><li>Prior customer service experience preferred</li><li>Excellent English communication skills (USA accent preferred)</li><li>Strong problem-solving skills &amp; attention to detail</li><li>Comfortable working in a night shift environment</li><li>Proficient in MS Office and CRM tools</li><li>Availability to work evenings, weekends, and holidays as required</li></ul>Why Join Us?At Allied Digital Solutions, we value our employees and provide real opportunities for career growth, skill development, and long-term success.How to Apply:Apply via Indeed OR Send your resume to: zeeshanbscsravion@gmail.comAllied Digital Solutions is an equal opportunity employer and encourages diversity in the workplace.Customer Care Representative (CCR) &ndash; Female Candidates OnlyJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Care Representative (CCR) – Female Candidates Only

Prime bpo and Telecommunications

Prime BPO is hiring Sales Verification Consultant for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceKey Responsibilities:<ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Verification Consultant

NICON Group of Colleges

<ul><li>Bachelor&rsquo;s degree (English, Linguistics, Education, or related field preferred).</li><li>3&ndash;5+ years of experience teaching IELTS/PTE.</li></ul>Professional Certifications (Highly Preferred)<ul><li>Official IDP / British Council IELTS Trainer Certification</li><li>Pearson&rsquo;s PTE Training Certification or &ldquo;Expert Trainer&rdquo; status</li><li>TESOL / CELTA / TEFL certification</li></ul>Skills &amp; Competencies<ul><li>Strong command over English language and test formats.</li><li>Ability to evaluate and improve training methods</li><li>Strong analytical skills to diagnose students&rsquo; weak areas</li><li>Ability to design mock tests, lesson plans, and feedback rubrics</li><li>Knowledge of digital tools (LMS, PTE software, IELTS teaching apps)</li></ul>Key Responsibilities:<ul><li>Training Delivery</li><li>Teacher/Trainer Development</li><li>Student Performance Management</li><li>Academic Quality Assurance</li><li>Administrative &amp; Organizational Tasks</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Training: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

IELTS/PTE Master Trainer

Prime BPO is hiring Verifiers for our Final Expense Campaign. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceKey Responsibilities:<ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul>Interview Timings:Walk-in Interviews: Mon&ndash;Fri | 6:00 PM &ndash; 11:00 PMLocation: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Verifier

Prime BPO is hiring Sales Verification Consultant SVC (Verifier) for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceKey Responsibilities:<ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul>Interview Timings:Monday to Friday - 7:00 PM onwardsLocation: 4th Floor, Rania Mall, Bank Rd, Saddar, Rawalpindi, 46000Job Type: Full-timeWork Location: On-SiteJob Type: Full-timePay: From Rs100,000.00 per monthExperience:<ul><li>BPO: 1 year (Preferred)</li></ul>Work Location: In person

Verifier

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