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it business analyst - (supply chain & logistics systems) Jobs in Egypt

it business analyst - (supply chain & logistics systems)

analyst business operations

Concentrix

<div>Job Title:
Analyst, Business Operations
Job Description
analysis and insights
Job Summary: We are seeking a highly analytical and detail-oriented Business &amp; Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.
Key Responsibilities:<ul><li>
Collaborate with stakeholders to gather and document business requirements.</li><li>
Analyze business processes and identify opportunities for improvement.</li><li>
Translate business needs into technical specifications and data models.</li><li>
Collect, clean, and analyze large datasets to uncover trends and insights.</li><li>
Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).</li><li>
Conduct root cause analysis and provide actionable recommendations.</li><li>
Support strategic planning, forecasting, and performance tracking.</li><li>
Ensure data integrity and compliance with data governance standards.</li><li>
Present findings and insights to both technical and non-technical audiences.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Data Science, Information Systems, or a related field.</li><li>
3+ years of experience in business analysis, data analysis, or a similar hybrid role.</li><li>
Strong proficiency in SQL, Excel, and data visualization tools.</li><li>
Experience with statistical tools and programming languages (e.g., Python, R) is a plus.</li><li>
Excellent problem-solving, critical thinking, and communication skills.</li><li>
Ability to manage multiple projects and work cross-functionally.</li><li>
equirements: 
&#9989; Minimum of 3 years of experience in Data Analysis / Business data Analysis within a BPO (Call Center) environment 
&#9989; Must have:</li><li>
Excel: Master level</li><li>
Power BI: Master level</li><li>
SQL: Advanced level (PostgreSQL preferred)</li><li>
Python: Entry level</li><li>
Additional Details: 
 Work Location: On-site at 6th of October and/or 5th Settlement 
 Working Hours: 2:00 PM &ndash; 11:00 PM (Cairo Time)</li></ul>
Preferred Skills:<ul><li>
Experience with process mapping and business process reengineering.</li><li>
Familiarity with project management methodologies (Agile, Scrum).</li><li>
Knowledge of data warehousing and ETL processes.</li></ul>
Location:
Egypt, Cairo RHQ
Language Requirements:
Time Type:
Full time2025-11-30
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Analyst, Business Operations

<div>
 
 
 Job Title:
 
 
 
 WFM Real Time Analyst
 
 
 
 
 
 
 Department:
 
 
 
 Project Workforce Management
 
 
 
 
 
 
 Reports To:
 
 
 
 WFM Planning Analyst
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 
 
 The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 &bull; Generates and delivers real-time reports to Operations Management Team
 
 
 &bull; Compares call forecasts with actual results to examine variances, proactively identify scheduling gaps and offers solutions to solve them.
 
 
 &bull; Provides performance analysis to ensure accurate, timely reporting to support business decisions.
 
 
 &bull; Proving support to Operations Supervisors by identifying and suggesting more efficient management solutions.
 
 
 &bull; Take decisions on the number of Operations Customer Experts to be in the Front-Office Group and Back-Office Group and move Operations Customer Experts from one group to another to maximize productivity and Service Level performance.
 
 
 &bull; Control the Service Levels.
 
 
 &bull; Break management.
 
 
 &bull; Be a true team member in Teleperformance &ndash; focused on the success of the company and the well-being of the team.
 
 
 &bull; Interaction with other departments to improve and maximize the project(s) results.
 
 
 &bull; Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions)
 
 
 &bull; Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health &amp; Safety, among others.
 
 
 &bull; Communicate any known infractions of these Corporate Policies and procedures to Teleperformance Management immediately.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education and specific Training
 
 
 
 
 
 
 &bull; Higher Education Degree (preferential).
 
 
 &bull; Fluency in English (B2) is a Must.
 
 
 
 
 
 
 Work Experience:
 
 
 
 
 
 
 
 &bull; Experience in project management and implementation.
 
 
 &bull; Hands on Experience as a Real Time Analyst from 6 Months to 2 Years.
 
 
 &bull; Proficient in Excel, Word, and Outlook.
 
 
 &bull; Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.
 
 
 
 
 
 
 Soft Skills &amp; Other Requirements
 
 
 
 
 
 
 Technical Skills
 
 
 &bull; Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint);
 
 
 &bull; Experience managing in Customer Experience Management operations; Competencies and
 
 
 
 
 
 Specific skills
 
 
 &bull; Achievement oriented.
 
 
 &bull; Analytical ability.
 
 
 &bull; Initiative.
 
 
 &bull; Problem solving.
 
 
 &bull; Team building / Teamwork.
 
</div>

WFM Real Time Analyst

Estithmar Holding

<div>
 
 
 Compliance Analyst &ndash; Supply Chain &amp; Procurement
 
 
 
 
 Compliance Analyst &ndash; Project &amp; Cost Control
 
 
 
 
 Compliance Analyst &ndash; Commercial &amp; Contracts
 
 
 
 
 Compliance Analyst &ndash; IT Systems &amp; Data Control
 
 
 
 
 Department:
 
 Compliance / Governance / Internal Audit
 
 
 
 Location:
 
 Cairo - Egypt
 
 
 
 Reports to:
 
 Compliance Manager / Head of Compliance
 
 
 
 Job Purpose:
 
 
 
 The Compliance Analyst is responsible for ensuring that the company&rsquo;s operations, processes, and activities adhere to internal policies, regulatory requirements, governance frameworks, and industry standards. The role supports the design, implementation, and monitoring of compliance programs and contributes to building a strong compliance culture across the organization.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Compliance Monitoring &amp; Reporting
 
 
 <ul>
 <li>
 Conduct regular compliance audits and reviews across business units to ensure adherence to internal policies, procedures, and regulatory guidelines.
 </li>
 <li>
 Monitor compliance risks and escalate any potential violations or gaps to the Compliance Manager.
 </li>
 <li>
 Prepare compliance reports, dashboards, and presentations for management review.
 </li>
 <li>
 Track corrective actions and follow up with stakeholders to ensure timely closure.
 </li>
 </ul>
 
 
 2. Policy &amp; Procedure Management
 
 
 <ul>
 <li>
 Assist in developing, updating, and implementing compliance policies, SOPs, and internal controls.
 </li>
 <li>
 Ensure employees&rsquo; awareness of new policies, changes, and compliance obligations.
 </li>
 <li>
 Participate in compliance reviews of contracts, agreements, and operational documents.
 </li>
 </ul>
 
 
 3. Risk Assessment &amp; Internal Controls
 
 
 <ul>
 <li>
 Identify compliance risks across operational and financial processes.
 </li>
 <li>
 Support the development of risk mitigation plans and internal control enhancements.
 </li>
 <li>
 Maintain the compliance risk register and ensure ongoing updates.
 </li>
 </ul>
 
 
 4. Regulatory Compliance &amp; Governance
 
 
 <ul>
 <li>
 Ensure the company is aligned with all relevant local regulations, statutory requirements, and industry standards.
 </li>
 <li>
 Monitor regulatory updates and communicate implications to the business units.
 </li>
 <li>
 Support regulatory submissions, audits, and inspections.
 </li>
 </ul>
 
 
 5. Training &amp; Awareness
 
 
 <ul>
 <li>
 Assist in planning and delivering compliance training programs for employees.
 </li>
 <li>
 Foster a culture of ethics, transparency, and accountability.
 </li>
 <li>
 Develop awareness materials such as compliance newsletters, alerts, and guides.
 </li>
 </ul>
 
 
 6. Investigation Support
 
 
 <ul>
 <li>
 Support investigations related to compliance breaches, misconduct, or operational irregularities.
 </li>
 <li>
 Document findings, evidence, and recommendations.
 </li>
 </ul>
 
 
 7. Data Integrity &amp; Systems Compliance
 
 
 <ul>
 <li>
 Monitor data accuracy and compliance within internal systems and platforms.
 </li>
 <li>
 Coordinate with IT and relevant teams to ensure compliance with cybersecurity and data protection protocols.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Law, Finance, Accounting, or related field
 
 .
 </li>
 <li>
 
 2&ndash;5 years of experience
 
 in Compliance, Internal Audit, Risk Management, or Governance (depending on level).
 </li>
 <li>
 Experience in
 
 regulated industries
 
 (construction, healthcare, infrastructure, financial services, etc.) is an advantage.
 </li>
 <li>
 Knowledge of compliance frameworks, governance standards, and risk assessment methodologies.
 </li>
 <li>
 Strong understanding of internal controls, policies, and SOP development.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong analytical and reporting skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Strong ethical values and commitment to corporate governance.
 </li>
 <li>
 Proficiency in Excel, PowerPoint, and compliance systems/software.
 </li>
 </ul>
 
 
 Preferred Certifications (optional):
 
 
 <ul>
 <li>
 CIA, CCSA, CRMA, CCEP, CAMS, ISO Compliance Certifications, or similar.
 </li>
 </ul>
</div>

Compliance Analyst

Richmond Villages

<div>
 
 Job Description
 
 
 
 
 Business Analyst
 
 
 
 
 Location:
 
 Cairo
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Purpose of the Role
 
 
 
 As a Business Analyst, you will lead the development and management of business requirements throughout the project and change lifecycle. You'll play a key role in understanding the business, its operations, and the Insurance/Healthcare industry environment to deliver cost-effective solutions that enable the organization to achieve its strategic objectives.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Elicit and document business rules, processes, and system usage to develop clear requirements.
 </li>
 <li>
 Collaborate within a Business Architecture framework and work closely with technical teams to define solutions for strategic business problems.
 </li>
 <li>
 Apply structured or Agile methodologies for capturing and managing requirements, ensuring traceability and measurable outcomes.
 </li>
 <li>
 Facilitate and lead requirements workshops, influencing stakeholders on design decisions.
 </li>
 <li>
 Triage new requirements and develop business cases, estimates, and benefits.
 </li>
 <li>
 Ensure outputs align with commercially sound business cases and traceable outcomes.
 </li>
 <li>
 Identify opportunities to reduce costs, improve services, and extend solutions across the organization.
 </li>
 <li>
 Build and maintain trusted relationships with key business and partner stakeholders.
 </li>
 <li>
 Contribute to the Business Analysis community of practice and knowledge sharing.
 </li>
 <li>
 What You'll Bring
 </li>
 <li>
 Experience:
 </li>
 <li>
 3+ years in a business change analyst role, delivering end-to-end requirements in both Agile and Waterfall environments.
 </li>
 <li>
 Proven ability to facilitate workshops and engage stakeholders effectively.
 </li>
 <li>
 Experience in regulated environments (FCA/CQC) and compliance-led projects.
 </li>
 <li>
 Skills &amp; Knowledge:
 </li>
 <li>
 Strong analytical and problem-solving skills with a logical approach to solution design.
 </li>
 <li>
 Familiarity with tools and techniques such as SWOT, PESTLE, MoSCoW, BPMN, UML.
 </li>
 <li>
 Understanding of requirement and collaboration tools (e.g., MIRO, Visio, JIRA, Confluence, Azure DevOps).
 </li>
 <li>
 Ability to communicate clearly at all organizational levels and influence decision-making.
 </li>
 <li>
 Knowledge of IT applications and Agile/Waterfall lifecycles.
 </li>
 <li>
 Bonus Skills:
 </li>
 <li>
 Understanding of architectural frameworks (technical and business).
 </li>
 <li>
 SQL data analysis and data mapping.
 </li>
 <li>
 Digital UX design experience (e.g., Figma).
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
 
 
 We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Business Analyst

Digital Marketing Company

Company OverviewWe are a growing international company looking for a skilled Business Analyst &ndash; IT to join our remote team. Our organization focuses on delivering high-quality digital solutions, improving business processes, and supporting global operations.Job Type<ul><li>Full-Time &ndash; Remote (Egypt)</li><li>44 hours per week</li></ul>Job SummaryWe are seeking an experienced IT Business Analyst with at least 3 years of professional experience in analyzing business processes, gathering requirements, and working closely with technical teams. The ideal candidate will play a key role in bridging the gap between business needs and IT solutions, ensuring clarity, efficiency, and successful project delivery.Key Responsibilities<ul><li>Gather, analyze, and document business requirements for new systems, enhancements, and process improvements.</li><li>Translate business needs into detailed functional specifications, user stories, workflows, and diagrams.</li><li>Work closely with developers, QA teams, and project managers to clarify requirements and support project execution.</li><li>Perform business process mapping, gap analysis, and recommend solutions to enhance system functionality.</li><li>Support testing processes (UAT, SIT) by preparing test scenarios and validating outcomes against requirements.</li><li>Coordinate with stakeholders to ensure clear understanding of project scope, timelines, and changes.</li><li>Prepare detailed documentation including BRDs, SRS documents, process flows, and training materials.</li><li>Track project progress and ensure timely delivery of assigned tasks.</li><li>Analyze data and generate reports to support decision-making.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>Minimum 3 years of experience as an IT Business Analyst.</li><li>Strong understanding of SDLC, Agile/Scrum methodologies, and IT system architecture.</li><li>Experience translating business needs into technical requirements.</li><li>Proficiency with documentation tools such as Jira, Confluence, MS Visio, Figma, or similar.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Reliable internet connection and suitable workspace.</li></ul>Work Schedule<ul><li>44 hours per week</li><li>Working hours may align with international team schedules.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Remote work environment.</li><li>Opportunities for growth and career development.</li><li>Collaborative and professional team culture.</li></ul>How to ApplyInterested candidates are invited to submit their CV along with a brief cover letter describing their experience and suitability for the role. on this email jobs@pixeldm.ca .Job Type: Full-timePay: From E&pound;15,000.00 per month

Business Analyst – IT - Remote

elmenus

<div>
 
 Job Description
 
 
 
 Senior Product Analyst
 
 
 Contract: Full-time, permanent
 
 
 Location: Remote / Flexible
 
 
 
 Role Overview
 
 
 
 As a Senior Product Analyst, you&rsquo;ll partner closely with our Tech, Growth, Commercial, and Business Operations teams to uncover insights that improve conversion, retention, and customer satisfaction. You&rsquo;ll own the end-to-end analytics lifecycle from defining success metrics and ensuring accurate instrumentation to delivering actionable insights that drive product performance.
 
 
 This role blends analytical depth with business intuition. You&rsquo;ll be a key player in translating raw data into meaningful decisions that enhance customer experience and drive growth.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own end-to-end analysis of the user funnel to uncover drop-offs, quantify business impact, and identify actionable opportunities for improvement.
 </li>
 <li>
 Partner with Tech to validate event tracking, ensure data accuracy, and strengthen instrumentation.
 </li>
 <li>
 Define, monitor, and explain key performance metrics (conversion rate, retention, reorder rate, refund cycle time).
 </li>
 <li>
 Correlate operational issues (delivery delays, promo or payment errors) with customer satisfaction trends.
 </li>
 <li>
 Extract and quantify customer pain-points from reviews and support data to guide CX initiatives.
 </li>
 <li>
 Design and evaluate experiments in collaboration with Growth, Commercial, and Operations teams.
 </li>
 <li>
 Build and automate dashboards and recurring performance reports for leadership visibility.
 </li>
 <li>
 Translate complex data into clear, visual, and actionable recommendations that influence decisions.
 </li>
 <li>
 Drive a culture of data-driven decision-making across all business and technical functions.
 
 
 </li>
 </ul>
 Job requirements
 
 
 
 Required
 
 
 
 <ul>
 <li>
 5+ years of experience in product, growth, or business analytics within digital platforms (delivery, marketplace, or e-commerce).
 </li>
 <li>
 Strong experience with data visualization and BI tools (Tableau, Metabase, or Looker).
 </li>
 <li>
 Expertise in behavioral analytics platforms such as MoEngage, Mixpanel, Heap, Amplitude, or Google Analytics, with the ability to translate event-level data into actionable insights.
 </li>
 <li>
 Demonstrated ability to perform funnel, cohort, and A/B test analysis, and to interpret results in a clear business and CX context.
 </li>
 <li>
 Proficiency in SQL and Python (pandas, matplotlib, seaborn) or equivalent analytical tools.
 </li>
 <li>
 Excellent communication and stakeholder management skills &mdash; able to present complex findings to both technical and non-technical audiences.
 </li>
 <li>
 Good written and verbal communication in English.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience collaborating with Tech, Growth, and Operations teams to optimize product performance and customer experience.
 </li>
 <li>
 Working knowledge of event instrumentation and data pipeline concepts (GA4, BigQuery, Amplitude, PostHog).
 </li>
 <li>
 Familiarity with customer experience measurement frameworks (NPS, CSAT, VOC)
 </li>
 <li>
 Understanding of marketplace dynamics, including vendor performance, delivery reliability, and consumer satisfaction drivers.
 </li>
 </ul>
</div>

Senior Product Analyst

elmenus technologies

<div>Senior Product Analyst
Contract: Full-time, permanent
 
Location: Remote / Flexible<h3 class="jobSectionHeader">
Role Overview</h3>
As a Senior Product Analyst, you&rsquo;ll partner closely with our Tech, Growth, Commercial, and Business Operations teams to uncover insights that improve conversion, retention, and customer satisfaction. You&rsquo;ll own the end-to-end analytics lifecycle from defining success metrics and ensuring accurate instrumentation to delivering actionable insights that drive product performance.
This role blends analytical depth with business intuition. You&rsquo;ll be a key player in translating raw data into meaningful decisions that enhance customer experience and drive growth.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Own end-to-end analysis of the user funnel to uncover drop-offs, quantify business impact, and identify actionable opportunities for improvement.</li><li>
Partner with Tech to validate event tracking, ensure data accuracy, and strengthen instrumentation.</li><li>
Define, monitor, and explain key performance metrics (conversion rate, retention, reorder rate, refund cycle time).</li><li>
Correlate operational issues (delivery delays, promo or payment errors) with customer satisfaction trends.</li><li>
Extract and quantify customer pain-points from reviews and support data to guide CX initiatives.</li><li>
Design and evaluate experiments in collaboration with Growth, Commercial, and Operations teams.</li><li>
Build and automate dashboards and recurring performance reports for leadership visibility.</li><li>
Translate complex data into clear, visual, and actionable recommendations that influence decisions.</li><li>
Drive a culture of data-driven decision-making across all business and technical functions.</li></ul> 
Required<ul><li>
5+ years of experience in product, growth, or business analytics within digital platforms (delivery, marketplace, or e-commerce).</li><li>
Strong experience with data visualization and BI tools (Tableau, Metabase, or Looker).</li><li>
Expertise in behavioral analytics platforms such as MoEngage, Mixpanel, Heap, Amplitude, or Google Analytics, with the ability to translate event-level data into actionable insights.</li><li>
Demonstrated ability to perform funnel, cohort, and A/B test analysis, and to interpret results in a clear business and CX context.</li><li>
Proficiency in SQL and Python (pandas, matplotlib, seaborn) or equivalent analytical tools.</li><li>
Excellent communication and stakeholder management skills &mdash; able to present complex findings to both technical and non-technical audiences.</li><li>
Good written and verbal communication in English.</li></ul>
Preferred<ul><li>
Experience collaborating with Tech, Growth, and Operations teams to optimize product performance and customer experience.</li><li>
Working knowledge of event instrumentation and data pipeline concepts (GA4, BigQuery, Amplitude, PostHog).</li><li>
Familiarity with customer experience measurement frameworks (NPS, CSAT, VOC)</li><li>
Understanding of marketplace dynamics, including vendor performance, delivery reliability, and consumer satisfaction drivers.</li></ul></div>

Explore 2568+ Analyst business operations in Egypt this November. Find roles across top companies and apply now to boost your career.

2568 analyst business operations jobs IN Egypt

Analyst, Business Operations

WFM Real Time Analyst

Compliance Analyst

Business Analyst

Business Analyst – IT - Remote

Senior Product Analyst

Senior Product Analyst