analyst

analyst, customer service Jobs in Chicago

analyst, customer service

analyst, manager research Jobs in Chicago

analyst, manager research

analyst, quantitative insight Jobs in Chicago

analyst, quantitative insight

client service advisor

analyst customer service

Rio Tinto

<div>
 <ul>
  <li>
   Join a leading global company
  </li>
  <li>
   Permanent employment which includes a huge range of additional benefits
  </li>
  <li>
   This role can be based in Montreal, Quebec or Chicago, Illinois
  </li>
  <li>
   For Illinois-based roles the expected global salary is $80,000-$94,000 USD
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Finding better ways&trade; to provide the materials the world needs.
 <br/>
 <br/>
 We are looking for a
 <strong>
  Customer Service Analyst
 </strong>
 to deliver customer service excellence through strong communication and stakeholder engagement skills at all times in relation to the sales of Aluminium in the Atlantic region.
 <br/>
 <br/>
 This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents, logistics companies and other internal departments such as commercial service, logistics, sales and finance to coordinate deliveries and ensure contractual obligations are met.
 <br/>
 <br/>
 Reporting into the Manager, Customer Service, you will be responsible for
 <br/>
 <br/>
 <ul>
  <li>
   Understanding the customer&rsquo;s needs and responding to all customer enquiries/ requests in a timely fashion
  </li>
  <li>
   Assisting with implementing customer solutions that create value for RTA and for our customers and that complement RTA's operations or future development opportunities.
  </li>
  <li>
   Developing and maintaining effective business relationships with internal and external stakeholders including but not limited to Sales, Metal Management, Portfolio, Logistics, and Commercial Services as required.
  </li>
  <li>
   Full understanding of Incoterms, supply chain workflow and payment terms.
  </li>
  <li>
   Ensuring flawless deliveries for all Aluminium transactions by maintaining clear and auditable electronic records for all contracts.
  </li>
  <li>
   Managing the order to cash execution of each contract independently
  </li>
  <li>
   Managing the logistics and forecasting, supply, and demand processes to meet customer&rsquo;s requirements and internal stakeholders within operations, scheduling, and logistics team.
  </li>
  <li>
   Coordinating and managing customer&rsquo;s monthly orders and pricing declarations through the creation and maintaining of sales orders.
  </li>
  <li>
   Being able to multitask customer requirements, co-ordination of deliveries, pricing, resolving queries and reporting.
  </li>
  <li>
   Identifying areas of risk and ensure these are escalated promptly and addressed or mitigated.
  </li>
  <li>
   Supporting and facilitating business improvement projects with the key objective of ensuring the capability to scale business as usual activities (BAU) efficiently and launch new initiatives with agility.
  </li>
  <li>
   Engaging with internal stakeholders based in Commercial eg Digital, Logistics, Metal Management, Commercial Services in delivery of sales execution and business improvement projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <strong>
  To be successful in this role you should have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A Bachelor&rsquo;s degree in business, supply chain or other relevant study
  </li>
  <li>
   Excellent communication skills both written and spoken in English, French is a plus.
  </li>
  <li>
   Commitment to always delivering exceptional customer service.
  </li>
  <li>
   Manage customer expectations through negotiations and resolving issues.
  </li>
  <li>
   Attention to detail.
  </li>
  <li>
   Ability to operate effectively, accurately, and independently under pressure in a multi-tasking environment.
  </li>
  <li>
   Proficient use of Excel and Power BI.
  </li>
  <li>
   Strong communication skills and the ability to work collaboratively across internal teams and externally
  </li>
  <li>
   Exposure to SAP or other similar ERP systems will also be beneficial.
  </li>
  <li>
   Strong time management and analytical skills and ability to work in a highly dynamic/complex business environment, managing deliverables and stakeholders whilst maintaining autonomy and self-motivation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Be recognized for your contribution, your thinking and your hard work, and go home knowing you&rsquo;ve helped the world progress.
 <br/>
 <br/>
 <ul>
  <li>
   A work environment where safety is always the number one priority
  </li>
  <li>
   Career development &amp; education assistance to further your technical or leadership ambitions
  </li>
  <li>
   A competitive base salary reflective of your skills and experience with annual incentive program
  </li>
  <li>
   Ongoing access to family-friendly health and medical programs, pension and savings plans
  </li>
  <li>
   Attractive share ownership plan
  </li>
  <li>
   Leave for all of life&rsquo;s reasons (vacation/annual, paid parental, sick leave)
  </li>
  <li>
   Exclusive employee discounts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Rio Tinto
  <br/>
  <br/>
 </strong>
 Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
 <br/>
 <br/>
 We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs &ndash; striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can&rsquo;t do it on our own, so we&rsquo;re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
 <br/>
 <br/>
 <strong>
  Every Voice Matters
  <br/>
  <br/>
 </strong>
 Rio Tinto is committed to equal employment opportunity. All qualified applicants will be considered without regard to race, color, sex, age, religion, national origin, disability, or any other characteristic protected by federal, state, or local law.
 <br/>
 <br/>
 We are committed to an inclusive environment where people feel safe, respected and valued. We want our people to feel that all voices are heard and that a variety of perspectives are not only welcome but are essential to our success. We treat all our people fairly and with dignity.
 <br/>
 <br/>
 Rio Tinto participates in E- Verify to confirm work authorization. Please visit http //www.ucis.gov/ for more information.
 <br/>
 <br/>
</div>


Analyst, Customer Service

Cypress HCM

<div>
 <p>
  <strong>
   <u>
    Customer Success Analyst
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Overview:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   We are looking for a Customer Success Analyst to join our client's team. In this role, you will partner closely with the Global Clients Team to ensure that we enhance the customer experience by supporting the goals of the relationship.
  </li>
  <li>
   As a Customer Success Analyst, you will build and maintain strong professional relationships with our key global customers by supporting a team of Customer Success Managers (CSMs), Global Client Directors (GCDs), and other cross-functional partners to lead, deliver, and scale operational and analytical projects and tasks.
  </li>
  <li>
   This role will be supporting our largest global customers, helping to ensure the account team drives maximum return on client investment.
  </li>
  <li>
   <strong>
    Location:
   </strong>
   Chicago, IL, or San Francisco/Sunnyvale, CA, or New York, NY
  </li>
  <li>
   <strong>
    Hybrid
   </strong>
   <strong>
    Work
   </strong>
   <strong>
    Schedule:
   </strong>
   2-3 days/week
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Maintains a detailed knowledge of the client's products and the impact they can have for our customers
  </li>
  <li>
   Assists in the process of creating customer value and operational reviews including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports
  </li>
  <li>
   Completes ad-hoc report creation for customers using multiple systems to help customers understand the impact of our partnership
  </li>
  <li>
   Works cross-functionally within
  </li>
  <li>
   Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.)
  </li>
  <li>
   Uses advanced Excel or PowerBI skills (pivot tables, formulas, and v-lookups) to compile multiple data reports
  </li>
  <li>
   Partners closely with CSMs to prioritize projects based on customer maturity
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Basic Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   2+ years' experience working with SQL and visualization tools (e.g. Tableau, PowerPoint) to extract, analyze, and present data that supports customer and internal business goals
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Data and Insights-driven; able to synthesize data and help communicate the &ldquo;so what&rdquo; to a customer
  </li>
  <li>
   Strong cross-functional partnership experience
  </li>
  <li>
   Past work experience within a fast-paced environment
  </li>
  <li>
   Experience synthesizing data and insights together for a client presentation
  </li>
  <li>
   Experience leading/managing a project and associated deliverable work
  </li>
  <li>
   Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources
  </li>
  <li>
   Highly detail-oriented and organized, with the ability to effectively prioritize and multitask
  </li>
  <li>
   Proficiency with MS Office
  </li>
  <li>
   Exceptional attention to detail is required to ensure accuracy and effective execution of all projects and tasks undertaken
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Suggested Skills:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Project Management
  </li>
  <li>
   Communication
  </li>
  <li>
   Analytical
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Compensation:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   $43.13 - $47.81/hour (W-2/Non-Exempt)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Req# 16031
   </em>
  </strong>
 </p>
</div>


Customer Success Analyst

Cintas

<div><p><b>Requisition Number:</b> 211637</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
Cintas is seeking a Marketing Data Warehouse Analyst II for our Marketing Team. Responsibilities include the development and revision of reporting for customer, prospect, market and production information; conducting analysis to include responsibility for catalog, direct mail, and email performance analysis; developing in-depth customer retention analysis and analysis of sales from new products; working with management to develop in-depth data analysis in written reports or verbal presentations based on researched information.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills/Qualifications</b></h2></div><div><p>
Required</p><ul><li>
Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint, Outlook) and intranet/internet</li><li>
Strong analytic skills with experience creating large data sets, spreadsheets and doing independent analysis</li><li>
Bachelor's Degree, preferrably in Marketing, Quantitative Analysis or related field</li></ul><p></p><p><br>
Preferred</p><ul><li>
3+ years experience in data analysis</li><li>
Experience in Marketing, Market Research or Database Marketing</li><li>
Proficiency in data analysis and data quality software including Business Objects and Data Flux</li><li>
Ability to query/join/transform data in a relational database, interpret the data, analyze results and provide analysis in an actionable form</li></ul></div></div></div><p></p><p><b><br>
Benefits</b><br>
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.</p><p><br>
Additionally, our employee-partners enjoy:</p><div><ul><li><br>
Competitive Pay</li><li>401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)</li><li>Disability, Life and AD&amp;D Insurance, 100% Company Paid</li><li>Paid Time Off and Holidays</li><li>Skills Development, Training and Career Advancement Opportunities</li></ul></div><p></p><p><b><br>
Compensation</b><br>
A reasonable estimate of base salary for this role ranges between $89,100 - $115,500/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.</p><p></p><p><b><br>
Company Information</b><br>
Cintas Corporation helps more than one million businesses of all types and sizes get Ready&trade; to open their doors with confidence every day by providing products and services that help keep their customers&rsquo; facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday&reg;. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard &amp; Poor&rsquo;s 500 Index and Nasdaq-100 Index.</p><p><br>
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.</p><p></p><p><br>
This job posting will remain open for at least five (5) days.</p><p></p><p><b><br>
Job Category:</b> Process Improvement<br>
<b>Organization:</b> Design Collective<br>
<b>Employee Status:</b> Regular<br>
<b>Schedule:</b> Full Time<br>
<b>Shift:</b> 1st Shift</p></div><p></p>

Data Analyst II

Northern Trust Corp.

<div><div>About Northern Trust:</div><div></div><div>
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.</div><div></div><div>
Northern Trust is proud to provide innovative financial services and guidance to the world&rsquo;s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world&rsquo;s most sophisticated clients using leading technology and exceptional service.</div><div></div><div>
Please note: Each applicant has the opportunity to apply to a maximum of 3 job postings per recruitment season in North America. Please do not create multiple email addresses to apply to additional opportunities.</div><div></div><div>
Posting Close Date: October 10, 2025 11:59pm Central, unless the class is filled before that date. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.</div><div></div><div>
WHO YOU ARE</div><ul><li> You are pursuing a bachelor&rsquo;s degree and/or degree in Human Resources at an accredited college/university with an expected graduate date of December 2026 through Summer 2027</li><li> You have a minimum GPA of 3.0</li><li> You have an interest in and are curious to learn more about the different human resource functions</li><li> You have proven analytical, quantitative, and problem-solving skills through course work, projects, and/ or previous internship experience</li><li> You have demonstrated leadership and teamwork through projects and/or extracurricular involvement</li><li> You have strong written and verbal communications skills</li><li> You have an ability to maintain confidentiality and handle sensitive information</li></ul><div></div><div>
Federal law requires that employees be legally authorized to work in the United States. Applicants for employment must have work authorization that does not now or in the future require sponsorship for employment authorization</div><div></div><div>
WHAT YOU&rsquo;LL DO</div><div>
As an intern at Northern Trust you will have the opportunity to spend ten weeks working on meaningful projects, developing relevant skills to jump start your career while joining our inclusive and relational culture. You will work directly with your team on day-to-day tasks with weekly program events to work on new skills, network with senior leaders and socialize as an intern community. A recruiter will work with you to determine the best team placement given your interests, skill set and relevant experience.</div><div></div><div>
The Program:</div><ul><li> Ten weeks</li><li> Located in Chicago, IL</li></ul><div></div><div>
Program Opportunities:</div><ul><li> Lunch &amp; Learns with Leaders</li><li> Professional development workshops</li><li> Social events</li><li> Intern Case Challenge Project</li><li> Volunteer event</li><li> Mentorship and networking opportunities</li></ul><div></div><div>
Sample Projects:</div><ul><li> Provide general support to the HR team on a variety of projects and tasks depending on the area of specialty</li><li> Participate in employee engagement activities helping to organize events and initiatives that promote company culture</li><li> Contribute to research on HR best practices , policies, and labor laws</li></ul><div></div><div>
Sample Career Paths:</div><ul><li> Human Resources Compensation Analyst</li><li> Human Resources Learning &amp; Development</li><li> Human Resources Data Analytics</li><li> Human Resources Service Center</li><li> Human Resources Analyst</li></ul><div></div><div>
Salary Range:</div>
Salary is $25.00 USD per hour.<div></div><div><i>
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life &amp; accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.</i></div><div></div><div>
Working with Us:</div><div></div><div>
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.</div><div></div><div>
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.</div><div></div><div>
We&rsquo;d love to learn more about how your interests and experience could be a fit with one of the world&rsquo;s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater</div><div></div><div>
Reasonable accommodation</div><div></div><div><br>
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at <div>MyHRHelp@ntrs.com</div>.</div><div><br>
<br>
We hope you&rsquo;re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.</div><div></div><div>
Apply today and talk to us about your flexible working requirements and together we can achieve greater.</div></div>

Human Resources Intern

Ryerson

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.</p><p></p><p><br>
The HRIS Analyst plays a key role in supporting the SAP SuccessFactors suite. The ideal candidate will be responsible for troubleshooting system issues, implementing configuration changes, generating reports, managing role-based permissions and business rules, and maintaining data integrity within SAP SuccessFactors. This role also provides critical support to the HCM Solution Administrator, including assistance with audit documentation, project coordination, and change management activities.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Roles and Responsibilities</b></h2></div><div><ul><li>
Understand offerings of the SF ecosystem, the advancements in current capabilities and the introduction of new capabilities to determine how they impact and may improve business processes</li><li>
Conduct minor developments (e.g., PM forms replication/edits, activate new features via the upgrade center)</li><li>
Manage role-based permissions and business rules</li><li>
Configuration changes in SuccessFactors modules &ndash; primarily Employee Central, Onboarding and Recruiting</li><li>
Meet with stakeholders to determine business requirements and translate them into workable solutions within the system</li><li>
Map requirements, design workflows, forms, dashboards, and business rules. Work with Business team to assess all changes thoroughly (create and document test scripts)</li><li>
Manage RBP transactions, system access, personalization, and similar system operations and settings for HRIS users</li><li>
Ensures that HR systems and related procedures adhere to organizational processes, policies, local regulations, as well as ensure system security and adherence to privacy requirements</li><li>
Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.</li><li>
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Requirements</b></h2></div><div><ul><li>
Bachelor&rsquo;s Degree &ndash; bachelor&rsquo;s degree in business, IT, or 7+ years equivalent direct work experience</li><li>
3+ years working with SAP SuccessFactors preferred</li><li>
Experience providing support and configuration in SAP SuccessFactors.</li><li>
Experience in a system management or project management-related role.
</li><li>SAP SuccessFactors certification preferred</li><li>
Demonstrates ability to manage projects</li><li>
Ability to influence without direct authority and drive projects to completion</li><li>
Ability to multitask in a rapidly changing environment</li></ul><p></p><p><br>
Salary: $88,500 - $120,000 annually. A starting salary higher than $88,500 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.</p><p>
Ryerson offers eligible employees the following benefits:</p><ul><li>
Medical, dental, and vision insurance programs</li><li>
Flexible spending accounts</li><li>
401K plans with employer-matching contributions</li><li>
Tuition reimbursement</li><li>
Paid vacation, sick, and holidays</li></ul><p>
#LI-Hybrid</p><p>
#LI-GC1</p></div></div></div><p>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.</p></div>

HRIS Analyst - SuccessFactors

Hall and Partners

<div><div><p><b>Who we are</b><br>
Hall &amp; Partners is a team of unconventional thinkers, obsessed with how marketing influences the relationship between people, brands and culture. Born out of ad land, we are the insight agency known for weaving creativity with science.</p>
<p>We distill data through a strategic lens to deliver differentiated and actionable insights that help brands grow - human truths tailored to individual brands, not black box data available to the masses. We partner with clients to shape brand strategy and optimize brand and campaign performance. Our award-winning approach amplifies insights across every business area, propelling marketing decision-making to create an unmatched competitive advantage.</p>
<p>Hall &amp; Partners is a custom, consultative insight agency that specializes in brand strategy, brand performance measurement, and campaign performance research.</p>
<p><b>Role Overview &ndash; Analyst, Quantitative Insight</b><br>
We have an exciting opportunity for an Analyst to join our quantitative team. You&rsquo;ll be working across a portfolio of accounts that range in size and complexity, involved in the day-to-day execution of insights projects and running analyses that shape decision making for leading brands. We&rsquo;d love someone with a passion for understanding people, brands and marketing, and a keen interest to expand their skills in all types of research techniques and solutions. You&rsquo;ll need to have strong attention to detail, interest in working with and interpreting large data-sets, and excellent organizational skills to respond to a wide range of requests and challenges.</p>
<p>Location &ndash; US: Chicago (Hybrid role - 2 days in office)</p>
<p>The salary range for this position is $65,000 - $72,000. If this is not the right range for you, please check out our other opportunities.</p>
<p><b>Responsibilities:</b></p>
<ul><li>The Analyst, Quantitative Insight contributes to projects that deliver fresh insight to get to the heart of client questions, shaping their brand strategy and marketing action</li>
<li>You will build positive day-to-day client relationships, anticipating and addressing project needs. You are curious and ask the right questions, immersing yourself in our clients business and contributing to work that delivers insight that has an impact on client decision making.</li>
<li>As an Analyst you will build knowledge of the breadth of work we do for our clients and what else we could do for them, proactively sharing ideas for new opportunities with the team.</li>
<li>You will develop your research skills in areas such as questionnaire design, data checking, and use of data analysis packages. You will grow a good understanding of analysis and analytics techniques and different data and insight sources, including primary/survey and non-survey data. You will work with the team to run insights projects from start to finish, managing timelines, and ensuring accuracy of data and deliverables.</li>
<li>As an Analyst you are an active contributor &ndash; you manage the day-to-day running of projects, building strong working relationships with other team members and suppliers/vendors, and coming to the team with solutions as well as questions.</li>
<li>The Hall &amp; Partner values are all about being Creative, Curious, Courageous and Collaborative, all grounded in a strong Community. We expect all our people to demonstrate and work by these values every day.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>Must have a Bachelor degree in a related field. We are open to a variety of backgrounds including people with a passion for marketing, analytics, digital, social media, mobile, semiotics, human behavior and psychology.</li>
<li>Must have academic and/or practical experience with survey or market research methodologies</li>
<li>This role will use a Dynata software product called MarketSight to analyze data. Prior experience with a similar data analysis software is highly preferred (e.g. SPSS, or Qualtrics).</li>
<li>Strong attention to details.</li>
<li>Strong time management skills.</li>
<li>Strong communication skills - both written and verbal.</li>
<li>Highly motivated and driven, with a hunger to learn and grow.</li>
<li>Anticipates team needs and proactively takes initiative on their own.
</li><li>Able to travel occasionally as the job requires.</li>
</ul>
<p><b>What we offer you</b><br>
We believe we have a unique culture. It&rsquo;s a difficult thing to put into words but it&rsquo;s all about being challenging yet treating each other with respect. We are naturally curious, and we love to learn and discover new things.<br>
We nurture opinions and really respect people who have a point of view and aren&rsquo;t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business, and we don't tolerate egos!</p>
<p>We are passionate about helping our people to learn, stretch and grow. We want this to be a place where people feel challenged, as well as guided and supported. When you are not learning from some of the smartest people in insight, you can also take advantage of our Learn training program and attend interactive training sessions and &ldquo;OutsideIn&rdquo; sessions with industry experts, that build your skills for the future.</p>
<p>US Benefits</p>
<p>We want our people to feel rewarded for the great work they do. Here are some of the benefits we offer.</p>
<ul><li>Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)</li>
<li>401k with Company Match &ndash; No vesting period; bi-weekly contributions</li>
<li>Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of &ldquo;real&rdquo; vacation time</li>
<li>Paid Parental Leave</li>
<li>12 Paid Company Holidays</li>
<li>Hybrid work environment, mix of office and WFH</li>
<li>Salary Range for this position is $65,000 - $75,000</li>
</ul>
<p>Hall &amp; Partners is an equal opportunity employer and recognize the importance of a truly diverse workforce. Our teams possess a rich mixture of talent where everyone&rsquo;s contribution is encouraged and valued<br>
We maintain an Equal Opportunities, Diversity and Anti-Harassment Policy to inform, guide and encourage equal opportunities practices within the Company. We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.</p></div></div>

Analyst, Quantitative Insight

PHC Corporation of North America

<b>Job Title:</b> Digital Marketing Coordinator
<br><br>
<b>About the Opportunity:</b> The Digital Marketing Coordinator will work with the Director of Marketing to develop and maintain digital marketing tech stack and digital marketing strategic plan. The Digital Marketing Coordinator is responsible for overseeing all digital channels to promote PHCbi brand products to attract, engage, convert, and retain PHCNA customers.
<br><br>
This role will be responsible for creating and supporting the digital strategy for a variety of target audiences and implementing that across all internal and external digital channels. The digital marketing analyst has a strong grasp of current and evolving marketing platforms, CRM, and AI tools, thrives in a collaborative environment and is comfortable with ambiguity.
<br><br>
<b>Location:</b> This is a hybrid position that will report to the Wood Dale facility Tuesdays through Thursdays every week.
<br><br>
<b>What you will be doing:</b><br>
Assist Director of Marketing with developing and managing integrated and innovative marketing strategies and tactics for PHCbi brand products’ digital platforms, growing lead generation and traffic through digital efforts: Analysis of PPC, SEO, organic and paid social, and programmatic digital activity
<br>Establish and monitor benchmarks for campaigns and tactics
<br>Develop strategic and tactical recommendations
<br>Define and build new processes/frameworks to address new marketing use cases as they arise
<br>Recommend and Implement marketing tech stack improvements to support further enhancement of the digital marketing capabilities at PCHNA
<br><br>
Leverage marketing automation capabilities to build and maintain scalable campaigns inclusive of driving continuous campaign improvement, QA and deployment.
<br>Monitoring of email marketing campaigns in Dynamics 365.
<br>Utilize A/B testing, pixels, and other digital user information to inform an audience segmentation strategy for digital communications.
<br>Oversee the SEO performance of PHCbi brand products’ digital platforms, ensuring we keep up to date with best practices and strategies.
<br>Develop and maintain dashboards and other reporting to inform the marketing team for tactical outcomes and adjustments.
<br>Report on and assess campaigns based on data analysis to ensure the most effective approach to digital marketing to guide future campaigns. Advise the Marketing Director when to pivot strategies and deliverables based on this data.
<br>Be the key point of contact with technical stakeholders such as IT, and support teams to ensure any challenges with the CRM platform are collaboratively addressed.
<br>In collaboration with Sales Director managing Dealers, provide support to dealers and resellers in maintaining websites and product information to reflect PHCNA’s current product and service offering.
<br>Align with product team to update website and digital assets for PHCNA
<br>Support the development of an Artificial Intelligence (AI) marketing platform for marketing automation and analysis.
<br>Strong data storyteller with intermediate PowerPoint proficiency.
<br>Responsible for events management in CRM including forms creation, database uploads and maintenance.
<br><br>
<b>What you need for success:</b><br>
3-5 years of experience in developing digital marketing strategies, maintaining social media, websites, and e-mail communications including PowerBi dashboard creation.
<br>Bachelor’s Degree in Marketing, Media, Digital Marketing, Communications, or comparable experience.
<br>At least 3 years’ experience working hands-on in marketing automation implementation, with preference for building campaigns through CRM systems, preferably MS Dynamics 365.
<br>Proficient in Google Analytics, SEO, and newsletter platforms/tools.
<br>Passion for social media; strong awareness of emerging web trends and best practices.
<br>Understanding of AI platforms and passionate about implementing AI to improve digital marketing and customer experience.
<br>Deep understanding of audience segmentation, positioning, branding, messaging, and direct marketing.
<br>Possess a high level of creativity and a strong knowledge across all social platforms: Facebook, Instagram, Twitter, LinkedIn, YouTube and others.
<br>Strong knowledge of HTML and SiteCore.
<br><br>
Working conditions and physical requirements
<br>Ability to sit and stand for long periods of time
<br>Occasional domestic travel (5-10%)
<br><br>
<b>The hiring range for this position is:</b> $70,000 - $90,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.
<br><br>
#LI-SJ1

Digital Marketing Coordinator

Explore 284+ Analyst customer service in Chicago this October. Find roles across top companies and apply now to boost your career.