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application support analyst

Home Solutions (Sabdulla)

Job Title: Application Support Analyst Department: IT Salary: Market Competitive Location: Korangi, Industrial Area, karachiWe are seeking a proactive and detail-oriented Application Support Analyst to join our IT team. The ideal candidate will be responsible for providing first-level technical support, conducting user acceptance testing (UAT), delivering end-user training, and performing setups and configurations across various software modules and systems.Job Description:&middot; Plan, coordinate, and execute UAT activities; document results and communicate issues to development teams.&middot; Develop training materials and conduct hands-on sessions for users on new systems, modules, and updates.&middot; Respond to and resolve user queries, incidents, and system issues; escalate complex issues where necessary.&middot; Perform initial setups, configurations, and parameter settings for different IT systems and business modules (e.g., ERP, HR, Finance, CRM).&middot; Configure and maintain system parameters, user roles, and workflows across different application modules.&middot; Maintain accurate records of support tickets, training sessions, system configurations, and changes.Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 3&ndash;4 years of experience in a similar IT support or functional analyst role.</li><li>Strong understanding of ERP systems and their functional modules (e.g., Finance, Procurement, Inventory).</li></ul>Proficiency in Structured Query Language (SQL) for data queries and basic analysis.Interested candidates can send their resume at:careers@sa-ceramics.com, cc: hiring@sa-ceramics.com, mentioning Application Support Analyst in the subject line.Job Type: Full-timeWork Location: In person

Application Support Analyst

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Role Description - Summary:
 
 
 
 The Branch Technology Application Service Analyst is managing a portfolio of local Pakistan applications mainly mandated by local government along its complete application lifecycle to ensure application availability as well as control compliance with DB&rsquo;s IT specific standard and policies.
 
 
 
 Responsibilities/Activities:
 
 
 
 <ul>
 <li>
 Act as ITAO/ITAO delegate for local applications and TISO support management of ITAO aspects across the application cluster (where applicable)
 </li>
 <li>
 Prepare &amp; implement remediation plans against reported issues
 </li>
 <li>
 Coordinate and orchestrate respective UAT activities
 </li>
 <li>
 Review changes in infrastructure &amp; application services to ensure uninterrupted service availability for business
 </li>
 <li>
 Manage network Firewall rules to ensure compliance with organizational policies for local applications
 </li>
 <li>
 Plan &amp; implement Disaster Recovery for application &amp; services to ensure high availability and resilient IT platform for business as per RTO &amp; RPO requirement
 </li>
 <li>
 db_RACE in place, remediation actions been treated in line with central db_RACE support team. db_track items opened to manage gap mitigation
 </li>
 <li>
 Support and manage any centrally driven CIO initiative according to L2 App Svc TL guidance
 </li>
 <li>
 Active management of ITAO Book of Work based on Control Work Bench open Jira features
 </li>
 <li>
 NAR data up-to-date
 </li>
 <li>
 Manage Application related 3rd parties and related IT contracts, ensuring agreed Service Levels are inline with contractual obligations
 </li>
 <li>
 Pro-active management and trouble shoot application portfolio in scope for UAT/PRD/DR environments.
 </li>
 <li>
 Overlook all ITSM aspects (Incident, Problem, Change, Capacity, Knowledge) for in scope application portfolio
 </li>
 <li>
 Overlook and manage all related service now queues to avoid long running tickets and ensure ticket are being correctly treated by support team (usable data captured within the tickets)
 </li>
 <li>
 Identify recurring issues and get them addressed and resolved (SME or Vendor involvement)
 </li>
 <li>
 Ensure required Application documentation in place and up-to-date (relevant info at hand in case deputy need to take over, audit, etc&hellip;.)
 </li>
 <li>
 Involve local Application service lead in case of issues or troubles
 </li>
 <li>
 Ensure Global Incident Management engagement and active participation during Incident Management Bridge for service outages P3crit and higher
 </li>
 <li>
 Support local Audit
 </li>
 <li>
 Support and oversee audit field work as required
 </li>
 <li>
 Were needed contribute to action plan implementations in time and quality
 </li>
 <li>
 Close collaboration with local End User Support team Karachi and Lahore
 </li>
 <li>
 End-to-end management of standalone PC environment
 </li>
 <li>
 Foster close collaboration with EUC team
 </li>
 <li>
 Coordinate with key stakeholders such as
 </li>
 <li>
 Chief Security Office
 </li>
 <li>
 Regulator
 </li>
 <li>
 Compliance
 </li>
 <li>
 Chief Operating Officer
 </li>
 <li>
 Business Managers for new Projects / to address issues.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 /Exposure:
 
 
 
 <ul>
 <li>
 8-10 years&rsquo; experience in IT in large corporate environments
 </li>
 <li>
 5 or more years&rsquo; experience in Service Support Business (Banking IT preferred)
 </li>
 <li>
 3 or more years&rsquo; experience and technical SME in application operation L2 function
 </li>
 <li>
 Experience in Application Operation L3 function preferably involving 3rd party solution provider
 </li>
 <li>
 Financial / Technology industry or Trade experience
 </li>
 <li>
 Capability to interact successfully in a global, multi-vendor, multicultural environment
 </li>
 <li>
 High level of customer awareness and commercial focus
 </li>
 <li>
 Clear and concise communicator
 </li>
 <li>
 Ability to obtain results through influence
 </li>
 <li>
 Foster collaborative work and partnering in problem solving and solutions
 
 
 
 </li>
 </ul>
 
 Education/Certification:
 
 
 
 <ul>
 <li>
 Bachelor Degree from an accredited college or university with a concentration in IT or Computer Science related discipline (or equivalent work experience or diploma)
 </li>
 <li>
 ITIL V3 Foundation Certification
 </li>
 <li>
 Project Management certification of advantage
 
 
 
 </li>
 </ul>
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Operation Services Specialist

Nedo Pakistan

NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Software Support Executive&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Type:Full Time/Permanent(9 to 6)Job Shift:General Shift (Day)Job Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Software Support Executive - Male

Backtech

Job Title: Operational Analyst &ndash; Excel Specialist Location: Uni Tower, I.I. Chundrigar Road, Karachi, Pakistan Job Type: Full-Time | Night Shift Salary: Rs 60,000 &ndash; Rs 62,000 per monthAbout the Role: We&rsquo;re looking for a detail-oriented Operational Analyst with strong Excel expertise to join our growing team. This role is ideal for someone who is analytical, tech-savvy, and comfortable working in a fast-paced environment. Fresh graduates are encouraged to apply!Requirements:<ul><li>Bachelor&rsquo;s degree (O/A Levels background preferred)</li><li>Fluent in English with excellent written and verbal communication skills</li><li>Fresh or experienced candidates welcome</li><li>Must be willing to work night shifts</li><li>Must be able to commute to or relocate to Karachi (I.I. Chundrigar Road)</li></ul>Key Responsibilities:<ul><li>Create and manage complex Excel spreadsheets using advanced formulas, functions, and automation tools</li><li>Perform data analysis using filters, sorting, pivot tables, and other techniques to extract actionable insights</li><li>Develop automated workflows to streamline repetitive tasks and improve operational efficiency</li><li>Design and build dashboards and visual reports using charts, graphs, and conditional formatting</li><li>Collaborate with internal teams to interpret data, share findings, and support decision-making</li><li>Manage multiple tasks with strong time management and prioritization skills</li><li>Ensure accuracy and attention to detail in all work, particularly in high-volume or time-sensitive environments</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs62,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the night shift? </li></ul>Experience:<ul><li>US based: 1 year (Required)</li><li>Excel: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Operational Analyst – Excel Specialist (US Based)

Steps Ahead Pakistan

<div>
 
 Role:
 
 IT Business Analyst
 
 
 
 Location:
 
 Karachi Head Office
 
 
 
 Purpose:
 
 
 
 This position will be responsible for managing Pakistan technical application landscape which covers applications mentioned but not specific to Appendix.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Product Deployment &amp; Adoption
 
 
 
 <ul>
 <li>
 Execute end-to-end deployment of new IT products and solutions.
 </li>
 <li>
 Drive local configurations and data integration.
 </li>
 <li>
 Support product adoption and benefit realization in collaboration with business teams.
 
 
 
 </li>
 </ul>
 
 2. Business Partnering
 
 
 
 <ul>
 <li>
 Act as a liaison between IT and business teams to align IT plans.
 </li>
 <li>
 Understand business requirements and translate them into IT solutions.
 </li>
 <li>
 Provide technical inputs to product teams and suppliers based on market needs.
 
 
 
 </li>
 </ul>
 
 3. Innovation Activation
 
 
 
 <ul>
 <li>
 Support activation of global IT innovation and service line programs.
 </li>
 <li>
 Manage local growth projects and ensure successful implementation.
 </li>
 <li>
 Collaborate with service lines to deliver innovation projects.
 
 
 
 </li>
 </ul>
 
 4. Legacy &amp; Heritage Systems Support
 
 
 
 <ul>
 <li>
 Provide Level 2/3 support for legacy applications.
 </li>
 <li>
 Manage integration activities with global innovation programs.
 </li>
 <li>
 Oversee vendor relationships for application management.
 </li>
 <li>
 Ensure documentation and playbooks exist for all systems under scope.
 
 
 
 </li>
 </ul>
 
 5. Continuous Improvement &amp; Change Management
 
 
 
 <ul>
 <li>
 Identify opportunities for IT service improvement and innovation.
 </li>
 <li>
 Support prioritization of market requests and feedback loops.
 
 
 
 </li>
 </ul>
 
 6. Technical &amp; Analytical Skills
 
 
 
 <ul>
 <li>
 Utilize data analytics to support decision-making and performance improvement.
 </li>
 <li>
 Apply system thinking and agile delivery methodologies.
 </li>
 <li>
 Maintain high standards of documentation and system architecture understanding.
 
 
 
 </li>
 </ul>
 
 What Skills You Need To Succeed
 
 
 
 Programming, Data analysis, System integration, Cloud technologies.
 
 
 
 Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree required
 </li>
 <li>
 1-2 years experience in Software Development.
 
 
 
 </li>
 </ul>
 
 Applications Deadline: 08-Nov-2025
 
</div>

IT Business Analyst - Karachi

Horizon Tech

About the RoleHorizon Tech is hiring a Data Analyst to strengthen our Data Analytics function within the Technology team. Reporting to the Head of Product Data, you will play a crucial role in transforming business needs into actionable data insights, reports, and automation solutions.You will work closely with cross-functional teams - including operations, product, and leadership &ndash; to develop dashboards, build data models, and automate key reporting pipelines. Your expertise in Python, SQL, Power BI, Looker Studio, and Google Cloud Platform (GCP) will help drive efficiency, accuracy, and visibility across our clinics and corporate operations.Based in Pakistan, you&rsquo;ll collaborate with distributed teams across time zones, ensuring that data is accurate, accessible, and meaningful for business decisions.Key ResponsibilitiesData Analysis &amp; Business Insight&middot; Partner with stakeholders to understand business requirements and define measurable KPIs.&middot; Perform data exploration, cleaning, and transformation to extract actionable insights.&middot; Present analyses and recommendations clearly to both technical and non-technical audiences.Dashboarding &amp; Reporting&middot; Design and maintain dynamic dashboards and reports in Power BI and Looker Studio.&middot; Build interactive visualizations to monitor performance, trends, and operational efficiency.&middot; Ensure data accuracy and consistency across reporting layers.SQL &amp; Database Management&middot; Write and optimize complex SQL queries for data extraction, aggregation, and validation.&middot; Collaborate with engineers to maintain and improve data pipelines and warehouse performance.&middot; Create views, stored procedures, and joins to support analytics workflows.Automation &amp; Scripting&middot; Use Python for automating recurring reporting tasks, data validation, and ETL processes.&middot; Develop scripts to streamline workflows, reduce manual dependencies, and improve reliability.&middot; Integrate APIs and third-party tools to enhance data accessibility and automation.Cloud &amp; Data Infrastructure&middot; Work within Google Cloud Platform (GCP) - primarily BigQuery, Cloud Storage, and Data Studio.&middot; Manage data ingestion and transformation pipelines within GCP. Documentation Governance&middot; Maintain documentation for datasets, metrics definitions, and automation processes.&middot; Ensure clarity and traceability of data sources and business rules.&middot; Support data governance and compliance practices across the organization.QualificationsEducation&middot; Bachelor&rsquo;s degree in Data Science, Computer Science, Statistics, Engineering, or a related field.Experience&middot; 2-3 years of experience as a Data Analyst, BI Analyst, or Data Engineer in a technology-driven environment.&middot; Hands-on expertise in:&sect; Python (pandas, NumPy, automation scripts)&sect; SQL (advanced query writing, joins, CTEs, optimization)&sect; Power BI and Looker Studio (dashboarding, DAX, data modeling)&sect; Google Cloud Platform (BigQuery, Cloud Storage)&middot; Proven experience building automated data pipelines and integrating multiple data sources.Skills &amp; Attributes&middot; Strong analytical and problem-solving mindset with attention to data accuracy.&middot; Excellent written and verbal communication in English.&middot; Ability to translate business needs into technical data solutions.&middot; Familiarity with Agile workflows and tools (e.g., Jira, Confluence, Git).&middot; Self-motivated, organized, and capable of managing multiple tasks in parallel.Job Location:&middot; Onsite. Suite No. 2002, 2nd Floor, Parveen Building, D-7, Shaheed-e-Millat Road, Bangalore Town, Block A, Karachi 75350, Sindh, Pakistan.Schedule:&middot; Work hours 3 PM to 12 AM PKT (Mon - Fri)Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Data Analyst: 2 years (Required)</li></ul>Work Location: In person

Data Analyst

alphabetacore

We are looking for an &quot;Associate Corporate Finance&quot; for the Financial Advisory located at DHA, Karachi.Position: &quot;Associate Corporate Finance&quot;Experience: 2+ years in Asset Management.Location: DHA, Karachi.Salary: Market CompetitiveRole overview:We are seeking a highly skilled and detail-oriented Financial Analyst to join our Transaction Advisory team. As a Financial Analyst, you will play a crucial role in supporting and executing complex financial transactions, including mergers and acquisitions, divestitures, capital raising, and strategic partnerships. Your expertise in financial analysis, valuation, due diligence, and market research will contribute to the success of our client's transactions and help drive informed investment decisionsJob Requirements: Qualification: BBA/BS/MBA (Finance/Accounting/Economics) and CFAExperience: professional experience in corporate finance, equity research, transaction, or investment advisory.Strong knowledge of financial analysis techniques, including financial modeling, valuation methods (DCF, comparable company analysis, etc.), and due diligence processes.Proficiency in financial software and tools, such as Excel, Bloomberg, and financial databases.Interested candidates can email their resumes at naveerahassan46@gmail.com by mentioning the position title in the subject line.Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>Portfolio management: 2 years (Required)</li></ul>Work Location: In person

Corporate Finance Associate

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