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application support

Lana Al Arab Contracting

Key Skills Required: &#9989; Operating Systems: RHEL 8/9, RHEL HA, Windows Data Center 2019/2022 (with clustering) &#9989; Virtualization: ESXi, VMware vSphere 8, vCentre, SRM Standard &#9989; MQ: MQ v9, MQ IPT, MQ Clustering, IBM License Manager &#9989; Monitoring Tools: Dynatrace &#9989; Scripting: Python, Shell, Perl &#9989; Swahili language proficiency is an advantageJob Type: Full-timeLanguage:<ul><li>Swahili (Preferred)</li></ul>

Application Support

FRIENDS MANPOWER RECRUITMENT

Responsibilities:<ul><li>Manage and oversee ERP systems and related projects</li><li>Ensure that ERP systems are integrated and aligned with business needs</li><li>Develop and implement processes for managing and maintaining ERP systems</li><li>Lead ERP team and provide guidance and direction as needed</li><li>Collaborate with cross-functional teams to ensure the successful implementation of ERP systems</li><li>Provide support and training to end-users</li><li>Develop and manage budgets for ERP projects</li><li>Maintain up-to-date knowledge of ERP systems and related technologies</li></ul>Requirements:<ul><li>Bachelor's degree in computer science, Information Technology, or related field</li><li>5+ years of experience in ERP systems management and implementation</li><li>Proven experience in managing and leading teams</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Experience with SAP or Oracle ERP systems is preferred</li></ul>Important Notes:<ul><li>The Candidates Age should not exceed More than 36 years.</li><li>The Candidates must have a minimum of 5 years of experience.</li><li>Applicants who can join us immediately are preferred</li><li>The salary range for this position is between QR 5,000 and QR 7,500 per month.</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR7,500.00 per month

ERP Application Support

Ansar Gallery

Job Summary:The ERP IT Application Support Specialist is responsible for providing functional and technical support for the organization&rsquo;s ERP system and integrated business applications. This role ensures system reliability, resolves user issues, assists with configuration and upgrades, and collaborates with business users and technical teams to enhance ERP functionality and efficiency.Key Responsibilities:1. Application Support<ul><li>Provide day-to-day functional and technical support for ERP modules (e.g., Finance, Procurement, Inventory, HR, Manufacturing, Sales).</li><li>Diagnose and resolve ERP-related incidents, service requests, and data issues in a timely manner.</li><li>Monitor system performance and ensure the ERP application runs efficiently.</li><li>Log, track, and manage incidents through the IT helpdesk system (e.g., ServiceNow, Jira, or equivalent).</li></ul>2. System Maintenance &amp; Configuration<ul><li>Support ERP configuration, testing, and deployment of new features, patches, and updates.</li><li>Coordinate system upgrades and patches with IT infrastructure and vendor teams.</li><li>Maintain user access rights and security roles according to company policies.</li><li>Ensure data integrity and assist with database maintenance or cleanup as needed.</li></ul>3. User Training &amp; Documentation<ul><li>Provide user training, create manuals, FAQs, and technical documentation.</li><li>Assist with onboarding new users and promote best practices in ERP usage.</li></ul>4. Continuous Improvement &amp; Projects<ul><li>Collaborate with business analysts and process owners to identify opportunities for system optimization and automation.</li><li>Participate in ERP enhancement projects, testing (UAT), and rollout activities.</li><li>Liaise with ERP vendors or third-party support partners to resolve advanced technical issues.</li></ul>Qualifications &amp; Experience:Education:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Systems, or related field.</li></ul>Experience:<ul><li>2&ndash;5 years of experience supporting ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, Infor, Epicor, or similar).</li><li>Experience with ERP integrations, workflows, and reporting tools (e.g., Power BI, SQL, Crystal Reports).</li><li>Familiarity with ITIL processes (Incident, Problem, Change Management).</li></ul>Technical Skills:<ul><li>Basic understanding of databases (SQL queries, data analysis).</li><li>Knowledge of ERP configuration and troubleshooting.</li><li>Understanding of APIs, system interfaces, and middleware (preferred).</li><li>Proficiency in Excel and data management tools.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and user support skills.</li><li>Ability to prioritize and manage multiple issues simultaneously.</li><li>Team-oriented with strong collaboration and customer service mindset.</li></ul>Key Performance Indicators (KPIs):<ul><li>ERP system uptime and performance metrics.</li><li>Average resolution time for support tickets.</li><li>User satisfaction ratings.</li><li>Successful completion of ERP enhancements and upgrades.</li><li>Data integrity and compliance with internal policies.</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR7,500.00 per month

ERP IT Application Support Specialist

BPO PLUS

<ul><li>Ensure the proper maintenance, upgrades, and continuous operation of networks.</li><li>Support all users in their daily IT operations including network, software, hardware, and other IT-related issues.</li><li>Maintain all systems and provide training to new users.</li><li>Develop standards for computer and network systems &mdash; including wiring, equipment, and system security.</li><li>Provide workstation hardware and software technical support to system users.</li><li>Offer planning and advanced technical expertise for both local and wide area networks, as well as internet-related services.</li><li>Serve as a high-level technical expert regarding computer and network systems and associated issues.</li><li>Install, configure, and maintain computer and network operating systems and application software.</li><li>Provide on-call support for computer and network systems when required.</li><li>Perform miscellaneous job-related duties as assigned.</li><li>Administer and maintain email and communications, including installations, upgrades, and user management.</li><li>Maintain network security through installation and maintenance of firewalls, antivirus, and antispyware software on servers and workstations.</li><li>Install and upgrade servers and workstation operating systems.</li><li>Ability to install, configure, and maintain personal computers, networks, and related hardware.</li></ul>Job Type: Full-timePay: QAR4,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 3 years (Required)</li></ul>

IT support

Tridy Consultancy & Training Services

<ul><li>10+ years of experience in implementing and managing IT solutions.</li><li>5+ years of experience in Energy Components (EC) implementation and support, particularly in Transport, Sales, and Revenue modules (preferably in the LNG sector).</li><li>Certifications such as ITIL, Microsoft Azure/SQL, or Application Support/Analytics credentials are highly desirable.</li><li>Strong expertise in application development, configuration, and support.</li><li>Good understanding of software design, development, and testing practices.</li><li>Skilled in SQL, system integration, and database management.</li><li>Proficient in troubleshooting, root cause analysis, and issue resolution.</li><li>Experience managing IT projects and delivering reliable technical solutions.</li><li>Familiarity with data visualization and analysis tools.</li><li>Ability to translate business requirements into effective technical solutions.</li></ul>Job Type: Full-time

Energy Components (EC) Technical Support Specialist

Anvin Infosystems WLL

<ul><li>Software problem management and resolution.</li><li>Software error research and correction alternatives.</li><li>Provide exceptional customer services in a high stress environment.</li><li>Ability to explain technical processes and procedures to end users.</li><li>Proficiency in troubleshooting and resolving complex problems.</li><li>Assists in creating and maintaining accurate records and files.</li><li>Knowledge in ERP modules, database structure</li></ul><ul><li>REQUIREMENTS &amp; EXPERIENCE:</li><li>A Bachelor&rsquo;s degree in Computer Information Systems or a closely related field.</li><li>2+ years of increasingly responsible experience in an information technology environment.</li><li>Demonstrated knowledge of systems analysis and information technology principles.</li><li>Experience with reporting and analytic applications from the technical support perspective (application support, object definitions, end-user support, etc.)</li><li>Customer service minded and solutions oriented.</li><li>Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor.</li></ul>Job Type: Full-time

Engineer Technical Support

Rapport Trading and Contracting

Job Summary:We are inviting female candidates for an internship opportunity as an Operations/ Support Executive in our Vehicle Tracking Division. This role is ideal for fresh graduates or students looking to gain practical exposure to IoT, GPS tracking systems, and operational support. The candidate will assist in system monitoring, client coordination, and administrative activities under the guidance of the operations team.Key Responsibilities:<ul><li>Support daily operations on the vehicle tracking platform.</li><li>Coordinate with clients and field technicians for GPS installation and service updates.</li><li>Assist in troubleshooting and resolving minor system or connectivity issues.</li><li>Prepare and analyze tracking reports such as vehicle movement, idling, and alerts.</li><li>Maintain updated records of installed devices, SIM cards, and client details.</li><li>Handle customer calls, WhatsApp communication, and email support in a professional manner.</li><li>Assist with general office and documentation tasks.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Bachelor&rsquo;s degree or diploma (completed or ongoing) in Business Administration, IT, Electronics, or related fields.</li><li>Good communication and organizational skills.</li><li>Basic knowledge of Excel, email handling, and computer operations.</li><li>Interest in vehicle tracking, IoT, or operations management will be an advantage.</li><li>Ability to multitask and coordinate with multiple teams efficiently.</li></ul>Learning Opportunities:<ul><li>Hands-on exposure to live fleet management and GPS tracking systems.</li><li>Experience in IoT operations, customer support, and data coordination.</li><li>Mentorship from experienced professionals in operations and technology.</li><li>Opportunity for permanent employment based on performance after internship.</li></ul>Employment Type:Internship (3&ndash;6 months)Job Type: Internship Contract length: 3 monthsPay: Up to QAR1,000.00 per monthExperience:<ul><li>working: 1 year (Required)</li></ul>Language:<ul><li>English, Hindi and Malayalam (Required)</li></ul>

Opertions/Support - Internship (Vehicle Tracking)

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