sales operations manager Jobs in Chennai India

sales operations manager

area sales manager

Ather Energy

<div>
 
 
 you&rsquo;ll be our:
 
 Area Sales Manager
 
 
 
 you&rsquo;ll be based at:
 
 Zonal office (Chennai/Pune/Bangalore)
 
 
 
 you&rsquo;ll be Aligned with:
 
 Zonal Sales Manager
 
 
 
 you&rsquo;ll be A member of:
 
 Sales team
 
 
 
 What will I be doing at Ather?
 
 
 <ul>
 <li>
 A breakthrough product, overwhelming initial response, a highly engaged community, and a retail partner capable of taking us pan-India. The Ather 450X is at the forefront of a historic transformation of the entire two-wheeler commute in India. As an Area Sales Manager you will play a key role in the growth story ahead of us. In such a nascent industry, imagine having to be the very first few who build a network and learn how to sell an Electric Vehicle in India.
 </li>
 <li>
 Your short term responsibility is to drive sales through all the company owned retail centres and retail partners in your area. In the long term, you will be responsible for building teams and systems that ensure growth in sales, while maintaining exceptionally high levels of customer experience, strong relationships with retail partners and healthy operational profits. At company owned stores, your challenge would be to drive operational excellence in activities ranging from local demand generation to maintaining customer experience and driving sales. With retail partners you will need to ensure alignment with our goals and vision while ensuring that their business thrives and we fulfil our commitments. In short, you own the business in your region.
 </li>
 </ul>
 
 
 
 
 What kind of experience &amp; skills do I need for this role?
 
 
 <ul>
 <li>
 We are looking for highly driven individuals with 4 to 10 years of experience in B2C/Channel sales. You should be able to analyze the sales funnel, break it down into problem statements, find solutions and motivate partners and teams to implement them. Additionally, you should enjoy building teams and empowering them so that they can keep pushing the boundaries of growth.
 </li>
 <li>
 You should have an appetite for steep ramp up plans and the drive to deliver against them. An in-depth understanding of the tech/automobile retail is a definite plus.
 </li>
 </ul>
 
 
 
 
 
 Some attributes that you bring to this role
 
 
 <ul>
 <li>
 Analysing Information - Great problem solvers who bring in curiosity and a passion for deep-diving into and analysing information from different sources
 </li>
 <li>
 Embracing change - Can cope with the uncertainty and ambiguity of a young organisation in a positive manner
 </li>
 <li>
 Understanding people - Good listeners who can adapt themselves to different situations and share feedback and suggestions openly and constructively
 </li>
 <li>
 Convincing People - Amazing negotiators and persuasive communicators who can adopt perspectives that suit the situation, while also standing for ideas that support the organisation
 </li>
 <li>
 Interacting with people - An obvious requirement for a Sales person! Go-getters who can network and interact with a host of people, within and outside Ather, and use this data to shape decisions
 </li>
 <li>
 Managing tasks - Multi-tasking wizards who know the importance of planning, prioritising, and organising before jumping to execution
 </li>
 </ul>
 
 
 
 
 What should I have graduated in?
 
 
 
 
 
 
 A Postgraduate or graduate degree in Business or Engineering from a Tier I/Tier II institute
 
 
 
</div>

Area Sales Manager

Sika

<div>
 
 Company Description
 
 
 
 Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its more than 27,500 employees generated annual sales of CHF 11.7 billion in 2024.
 
 
 
 Job Description
 
 
 
 
 Title :
 
 Sr. Engineer/Assistant Manager &ndash; Market Field Engineering
 
 
 
 Department:
 
 Automotive &amp; Industry
 
 
 
 Location :
 
 Chennai (Tamil Nadu)
 
 
 
 Reports To :
 
 Technical Service Manager
 
 
 
 
 Company Profile
 
 
 
 
 Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.76 billion in 2024.
 
 
 
 Sika in India
 
 
 
 In India, the company started its operations in 1985 and was known as Qualcrete India Limited. In 1987, Qualcrete India Limited forged an alliance with Sika AG, Switzerland and was renamed as Sika Qualcrete Limited. In 2002, Sika AG, Switzerland acquired 100% stake in the company and since then the company has been rechristened as Sika India Pvt. Ltd, a whole owned subsidiary of Sika AG.
 
 
 
 Automotive &amp; Industry
 
 business delivers innovative solutions to the world&rsquo;s leading manufacturers and service providers in automotive passenger car, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, industrial lamination, industrial equipment, home appliances, modular building, facades, fenestration &amp; insulating glass. We service direct customers as well as channel partners and stay close to them via the central sales and marketing office in Pune and a pan India sales team presence.
 
 
 
 
 Target and scope of the position
 
 
 
 
 Strengthen the Automotive &amp; Industry business unit by providing quality technical support to our valued customers and contribute towards generating new business opportunities. Reinforce engagement with key customers through added values like process and quality improvement and cost optimization.
 
 
 Marketfield Engineer eensures on-site support and on-the-job training, supports engineering, application aspects and observes customer needs. This position works in close collaboration with sales to manage existing business and develop new business.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for technical trial/demonstration, troubleshooting, application SOPs/work instruction, proper planning for technical trials &amp; product training, process audit at customers and thereby ensure customer satisfaction.
 </li>
 <li>
 Define test requirements and organize necessary information and samples for laboratory testing of Customer projects of South India according to Sika&rsquo;s standard procedures.
 </li>
 <li>
 Responsible for preparation of all Technical Documentations of internal and external projects.
 </li>
 <li>
 Co-ordinate with sales team, provide professional technical support and maintain good relationship with customers.
 </li>
 <li>
 Listen to customers&rsquo; challenges and objectives and identify potential new business opportunities through innovative solutions and value additions.
 </li>
 <li>
 Deal with customer complaints and carry out trouble shooting of application at customer end.
 </li>
 <li>
 Independently develop relationship with various stake holders of customer.
 </li>
 <li>
 Prepare application guidelines and other technical literature, evaluation of test results, coordination of specification and certification processes as well as preparing reports.
 </li>
 <li>
 Adopt and implement new technical applications, technical interpretation of customer and market requirements and initiation of new developments in the area of adhesive and sealant applications.
 </li>
 <li>
 Planning and monitoring all tests and validation for defined projects.
 </li>
 <li>
 Preparing and managing relevant technical documentations for ongoing and new projects.
 </li>
 <li>
 Align with sales team on new projects and plan technical engagement with customers.
 </li>
 <li>
 Pro-active and continuous self-development to learn and improve personal technical capabilities through learning platforms, colleagues and customers.
 </li>
 <li>
 Update knowledge of customers&rsquo; business and future goals and industry trends.
 </li>
 <li>
 Market intelligence on competition activities.
 
 
 </li>
 </ul>
 
 Qualifications/Experience
 
 
 
 <ul>
 <li>
 BE/B.Tech in Chemical/Polymer/Materials engg or M.Sc. in Chemistry/Polymer Science.
 </li>
 <li>
 2-5 years of work experience in Technical Service or Application Engineering in speciality Chemical, Polymers, Elastomers, Adhesives, Sealants in Industrial and Automotive markets.
 </li>
 <li>
 Candidates with experience in adhesives and sealants industry will be given preference
 
 
 </li>
 </ul>
 
 Key Interfaces
 
 
 
 
 Internal
 
 
 
 <ul>
 <li>
 Technical Service Manager : Reporting, monitoring
 </li>
 <li>
 Sales and Business Development Engineers and Managers : Activity alignment with business strategy
 </li>
 <li>
 Technical Service Lab team : Planning and monitoring tests and validation activities
 
 
 </li>
 </ul>
 
 External
 
 
 
 <ul>
 <li>
 Customers - Value adding, problem solving, quality improvement, cost optimization, new business opportunity, new projects
 
 
 </li>
 </ul>
 
 Behavioral
 
 
 
 <ul>
 <li>
 Customer centric approach
 </li>
 <li>
 Resilient &amp; focused
 </li>
 <li>
 Proactiveness &amp; Problem solving.
 </li>
 <li>
 Result Orientation &amp; ownership
 </li>
 <li>
 Good interpersonal skills with written and verbal English communication.
 </li>
 <li>
 Enthusiastic &amp; Energetic
 </li>
 <li>
 Willingness to travel 60-70% of working time (local and international)
 
 
 </li>
 </ul>
 
 Information Security
 
 
 
 <ul>
 <li>
 On the basis of the criticality and sensitivity in dealing with data and information in this place, this was classified as "normal". This means a normal handling of this data and information while adhering to the information security objectives (confidentiality, integrity and availability).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 BE/B.Tech in Chemical/Polymer/Materials engg or M.Sc. in Chemistry/Polymer Science.
</div>

Senior Engineer/Assistant Manager- Market Field Engineering

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Title &ndash;
 
 Debt Manager- Flows- 2 Wheeler Loan
 
 
 
 Function
 
 &ndash; Collections
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for managing and undertaking collections process for debts that have been assigned
 </li>
 <li>
 Regularly track the portfolio for specific buckets for the assigned area
 </li>
 <li>
 Track &amp; control the delinquency of the area, Bucket-wise &amp; DPD wise and focus on non-starters
 </li>
 <li>
 Responsible to allocate and achieve targets from agencies/ in house team
 </li>
 <li>
 Regularly follow up with the default customers
 </li>
 <li>
 Ensuring adherence to collection process and legal guidelines
 </li>
 <li>
 Tracing out absconded default customers and initiate recovery process
 </li>
 <li>
 Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
 </li>
 <li>
 Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly &amp; monthly basis
 
 
 </li>
 </ul>
 &shy;&shy;
 
 
 
 Educational Qualifications
 
 
 
 Graduate &ndash; Any
 
 
 Post Graduate &ndash; MBA, PGDM
 
 
 
 Experience:
 
 Minimum of 3 or more years of experience in collections.
</div>

Debt Manager-Flows-2 Wheeler Loan

CultFit

<div>
 This job is provided by apna.co Sales and Revenue Growth
 
 
 <ul>
 <li>
 Membership Sales: Generate new membership sales through prospecting, lead generation, and conversion of
 
 
 </li>
 </ul>
 leads into sales.
 
 
 <ul>
 <li>
 Sales Targets: Achieve and exceed monthly and quarterly sales targets, contributing to the overall sales
 
 
 </li>
 </ul>
 performance of the club.
 
 
 <ul>
 <li>
 Revenue Growth: Identify opportunities to upsell and cross-sell Fitness First services, including personal training,
 
 
 </li>
 </ul>
 group fitness, and membership upgrades.
 
 
 Sales Administration and Reporting
 
 
 <ul>
 <li>
 Sales Administration: Manage sales administration tasks, including data entry, lead management, and sales
 
 
 </li>
 </ul>
 reporting.
 
 
 <ul>
 <li>
 Sales Reporting: Provide regular sales reports to the Sales Manager, highlighting sales performance, and
 
 
 </li>
 </ul>
 identifying areas for improvement.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Qualifications: Relevant qualifications in sales, marketing, or a related field.
 </li>
 <li>
 Experience: Minimum 1-2 years of experience in sales, preferably in the fitness industry.
 </li>
 <li>
 Communication Skills: Excellent communication and interpersonal skills, with the ability to engage and persuade
 
 
 </li>
 </ul>
 prospective members.
 
 
 <ul>
 <li>
 Sales Skills: Proven sales skills, with the ability to negotiate and close deals.
 </li>
 <li>
 Results-Oriented: A results-driven approach, with a strong focus on achieving sales targets and driving revenue
 
 
 </li>
 </ul>
 growth.
</div>

Membership Consultant

Golden Opportunities

<div>
 
 Job Description
 
 
 
 Project Manager
 
 
 We are seeking an experienced Project Manager to join our team in Mumbai, Maharashtra. The successful candidate will have a strong background in project management, safety culture implementation, and transformation. This is a fantastic opportunity for a motivated and results-driven individual to lead projects and drive business growth.
 
 
 Location
 
 
 Mumbai, Maharashtra
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead projects from initiation to closure, ensuring timely completion and within budget.
 </li>
 <li>
 Develop and implement safety culture transformation strategies to improve workplace safety and reduce risks.
 </li>
 <li>
 Collaborate with cross-functional teams to plan, execute, and monitor projects, ensuring alignment with business objectives.
 </li>
 <li>
 Provide training and education to team members on project management best practices, safety protocols, and client expectations.
 </li>
 <li>
 Serve as the primary point of contact for clients, ensuring their needs are met and expectations are exceeded.
 </li>
 <li>
 Identify and resolve project-related issues promptly, minimizing disruptions and maintaining project momentum.
 </li>
 <li>
 Conduct regular project reviews and assessments to identify areas for improvement and implement corrective actions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 10-15 years of experience in project management, preferably in a similar industry.
 </li>
 <li>
 Proven track record of implementing and transforming safety cultures in a workplace setting.
 </li>
 <li>
 Strong project planning and execution skills, with the ability to manage multiple projects simultaneously.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
 </li>
 <li>
 Ability to analyze complex problems and develop effective solutions.
 </li>
 <li>
 Strong training and education skills, with the ability to design and deliver engaging training programs.
 </li>
 <li>
 Knowledge of safety protocols and regulations, with the ability to ensure compliance in a workplace setting.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 RoleProject Manager - Mumbai
 
 
 Industry TypeOil/ Gas/ Petroleum
 
 
 Functional Area
 
 
 Required Education Bachelor Degree
 
 
 Employment TypeFull Time, Permanent
 
 
 Key Skills
 
 
 <ul>
 <li>
 CLIENT SUPPORT
 </li>
 <li>
 ISSUE RESOLUTION
 </li>
 <li>
 PROJECT MANAGEMENT
 </li>
 <li>
 PROJECT MANAGEMENT
 </li>
 <li>
 PROJECT PLANNING
 </li>
 <li>
 JIRA
 </li>
 <li>
 SAFETY CULTURE IMPLEMENTATION
 </li>
 <li>
 SAFETY CULTURE TRANSFORMATION
 </li>
 <li>
 TRAINING AND EDUCATION
 
 
 </li>
 </ul>
 Other Information
 
 
 Job CodeGO/JC/1284/2025
 
 
 Recruiter NamePriya Srinivasan
</div>

Project Manager - Mumbai - GO/JC/1284/2025

Citi

<div>
 At
 
 Citi
 
 , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients &ndash; whether they be consumers, corporations, governments or institutions &ndash; to help them meet their biggest opportunities and face the world's toughest challenges.
 
 
 
 Shape your Career with Citi
 
 
 
 We&rsquo;re currently looking for a high caliber professional to join our team as
 
 Facilities Management Group Manager
 
 
 - Hybrid
 
 based in Chennai, India. Being part of our team means that we&rsquo;ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
 
 
 <ul>
 <li>
 Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
 </li>
 <li>
 Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
 
 
 </li>
 </ul>
 The Facilities Mgmt Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
 
 
 
 Responsibilities:
 
 
 
 The Facilities Management Group Manager, as part of Citi Real Estate Services (RES) team, is a critical role and will ensure that our physical infrastructure and operations consistently support the organization&rsquo;s strategic objectives and operational efficiency. Broad role &amp; responsibility will include, but not limited to
 
 
 <ul>
 <li>
 Develops and implements long-term facility management strategies that are meticulously aligned with the Citi&rsquo;s overarching objectives. Candidate will be responsible for creating, managing and monitoring annual operating budgets for all facility-related expenses, actively identifying and pursuing opportunities for cost savings and enhanced operational efficiency. All capital improvement projects (CIPs) ensuring their completion within established timelines and budgetary limits. This also includes conducting thorough analyses of lifecycle costs for critical equipment and building systems to inform strategic investment decisions. Will be responsible for P&amp;L of the managed portfolio.
 </li>
 <li>
 Sr. Facility Manager, along with team and service providers supervises the comprehensive maintenance plans (PPM Schedule), cleaning, and general upkeep of CSC premises to ensure a safe, functional, and productive environment for our internal client, business and employees. Person will manage relationships with external vendors and service providers, meticulously negotiates contracts, and rigorously monitors service level agreements (KPIs) for essential services such as Critical Infrastructure maintenance, Soft services, etc. thereby ensuring optimal performance and value. Ensuring that all facilities strictly comply with health, safety, and environmental regulations and are compliant to local statutory regulations.
 </li>
 <li>
 Candidate will extend all necessary supports to Design &amp; Construction Teams for significant initiatives including new fit outs, major renovations, expansions, and new construction projects, coordinating progress and ensuring full compliance with all relevant requirements. Need to ensure that all team members, including extended teams are completing the assigned training as per schedule and mentoring, and supervising facility management staff and contractors, fostering a culture of continuous improvement and high performance. Manages optimal space utilization, plans for future facility needs, and oversees the strategic selection and provision of new furnishings, fixtures, and equipment to meet evolving operational requirements.
 </li>
 <li>
 Will serve as RES primary point of contact for all internal business units, adeptly understanding their specific needs and translating these into practical and effective facility solutions. Prepares and presents comprehensive reports on facility performance, budgetary status, and project progress to senior management, facilitating informed decision-making. The multifaceted responsibilities of the Senior Facility Manager are vital to the smooth and efficient operation of our bank's physical assets, directly contributing to our overall success and stability.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 10+ years relevant experience
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelors degree, potentially Masters degree
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
 
 
 
 Take the next step in your career, apply for this role at Citi today
 
 
 
 
 https://jobs.citi.com/dei
 
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Corporate Services
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Facilities Management
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Facilities Management Group Manager, Senior Vice President

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a strategic and execution-focused Sales Compensation Manager to manage our B2B SaaS sales compensation programs end-to-end. You will play a central role in designing, planning, executing, and analysing compensation plans across multiple GTM teams and roles (AE, AM, CSM, BDR, Channel Managers, etc.).
 
 
 
 
 
 
 This individual will collaborate cross-functionally with Sales, Sales Operations, and Sales Finance to ensure compensation plans are aligned with business goals, scalable, and compliant with financial targets.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 1. Plan Design &amp; Alignment
 
 
 
 
 <ul>
 <li>
 Assist in the annual and mid-year Sales Compensation Plan design lifecycle for all GTM roles.
 </li>
 <li>
 Collaborate with Sales and Finance leaders to align OTE structures, quota setting philosophy, and pay mix strategies to corporate goals.
 </li>
 <li>
 Deploy territory-specific and role-specific incentive structures (quota-based, MBO, SPIFFs, hybrid).
 </li>
 </ul>
 
 
 
 
 
 
 2. Quota Planning &amp; Consolidation
 
 
 
 
 <ul>
 <li>
 Partner with broader Sales Ops to consolidate quotas across the Sales organization and validate hierarchical rollup
 </li>
 <li>
 Validate over-assignments, capacity models, and quota coverage vs. AOP at each GTM layer.
 </li>
 <li>
 Ensure timely submission of quota packages to Sales Finance.
 </li>
 </ul>
 
 
 
 
 
 
 3. Execution &amp; Administration
 
 
 
 
 <ul>
 <li>
 Oversee monthly/quarterly commissions cycle including approvals, validation of manual attainment metrics, and audit tracking.
 </li>
 <li>
 Coordinate with Sales Comp Finance to ensure timely and accurate pay-outs.
 </li>
 <li>
 Support exception handling, mid-cycle plan changes, and new hire ramp-up models.
 </li>
 </ul>
 
 
 
 
 
 
 4. Monitoring &amp; Effectiveness
 
 
 
 
 <ul>
 <li>
 Track and report on attainment vs. payout trends, compensation cost of sale (CCOS), and incentive programs ROI.
 </li>
 <li>
 Assist in Commission QBRs with Sales and Executive Leadership with actionable insights.
 </li>
 <li>
 Monitor plan effectiveness and suggest mid-course corrections or new comp levers (e.g., accelerators, caps, clawbacks).
 </li>
 </ul>
 
 
 
 
 
 
 5. Systems, Tools &amp; Compliance
 
 
 
 
 <ul>
 <li>
 Operate within Sales Compensation platforms like Xactly Incent.
 </li>
 <li>
 Ensure data hygiene and alignment between CRM, Finance systems, and Compensation management tools.
 </li>
 <li>
 Support audits and internal controls to maintain compliance and fairness in pay.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Good to Have:
 
 
 
 
 <ul>
 <li>
 Prior experience in public SaaS companies or fast-scaling startups
 </li>
 <li>
 Certification in Sales Compensation (e.g., CSCP, WorldatWork, Xactly Certified Expert).
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Sales Operations Manager

Explore 31+ Area sales manager in Chennai India this October. Find roles across top companies and apply now to boost your career.