sales manager ii

area manager, fulfillment center operations Jobs in Hyderabad

area manager, fulfillment center operations

area service manager - dm / manager - hyderabad Jobs in Hyderabad

area service manager - dm / manager - hyderabad

assistant manager : sales Jobs in Hyderabad

assistant manager : sales

associate product manager Jobs in Hyderabad

associate product manager

area service manager

TTK Prestige Ltd

<div>
 <ul>
 <li>
 
 Position Title &ndash;Area Service Manager
 
 </li>
 <li>
 Location &ndash; Hyderabad (Handling Part of Hyderabad &amp; Up Country)
 </li>
 <li>
 Total Experience -7 to 15 Years
 </li>
 <li>
 Qualification &ndash;
 
 Minimum BE /B Tech
 
 (BE /B Tech should be full-time, is compulsory &amp; Diploma &amp; Distance learning will not be considered)
 </li>
 <li>
 Reporting to the Regional Service Manager
 </li>
 <li>
 Direct Reporting - Yes (Approx- 2 Off Roll)
 </li>
 <li>
 Languages Known- English, Telugu
 </li>
 <li>
 Industry- Consumer Durable /FMCD (Preferably from small appliances)/Telecom
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities: -
 
 
 <ul>
 <li>
 ASC Monthly warranty payment monitoring and submission to HO &amp; Commercial.
 </li>
 <li>
 Periodic visits to Service partners for Audit of process adherence, Education on process changes, new product information, etc.
 </li>
 <li>
 Management of customer issues and providing timely responses to customer feedback.
 </li>
 <li>
 Ability to work with multiple stakeholders and Third parties.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Direct Interaction with customers.
 </li>
 <li>
 Manpower availability as per workload and allocating the resources for effective service delivery.
 </li>
 <li>
 Expanding Service channel as per sales plan &amp; and executing process to ensure services rendered conform to company policy and standards.
 </li>
 <li>
 Proactively monitor and maintain optimum inventory level and distribution of spare parts.
 </li>
 <li>
 Improve service channel staff&rsquo;s technical &amp; customer handling skills through continuous education.
 </li>
 </ul>
 
 
 
 
 
 Competencies: -
 
 
 <ul>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 High tolerance/evolved ability to lead and manage ambiguous situations
 </li>
 <li>
 Excellent relationship skills
 </li>
 <li>
 Superior verbal, written, and presentation skills.
 </li>
 <li>
 Collaboration and team leadership abilities
 </li>
 <li>
 Effective time management skills
 </li>
 </ul>
 
 
 
 
 
 Remarks-
 
 
 <ul>
 <li>
 Please look for a stable candidate
 
 (Frequent Job Changes will not be considered)
 
 </li>
 <li>
 Look for candidates from the Hyderabad Location or ready to relocate to Hyderabad
 </li>
 <li>
 Team Handling experience is a must
 </li>
 <li>
 Exposure to handling the Authorized Service Center is compulsory
 </li>
 <li>
 Exposure to handling high volume is compulsory
 </li>
 <li>
 Working knowledge of Excel &amp; SAP is an added advantage
 </li>
 </ul>
 
 
</div>

Area Service Manager

One97 Communications Limited

<div>
 
 
 About Us
 
 :&nbsp;
 
 
 Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
 
 
 
 
 
 
 About the Team :
 
 
 
 
 QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India.
 
 
 
 
 
 
 
 Area Service Manager
 
 
 
 We are looking to employ a driven and experienced Cluster Service Manager to increase service expansion within an assigned geographical area and guide a team of field service representatives. The Cluster Service Manager's responsibilities include delivering exceptional service to potential and existing customers, evaluating the performance of the service team, and preparing concise service reports. You should also be able to develop as well as modify customer service plans as needed.
 
 
 To be successful as an cluster service manager, you should be committed to driving service and adept at managing a service team. Ultimately, an outstanding cluster service manager should demonstrate exceptional analytical, problem-solving, and customer service skills at all times.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 * Managing, training, and providing overall guidance to the Service team of an assigned territory.
 
 
 * Setting reasonable Service targets to be achieved by the team.
 
 
 * Monitoring the performance of the service team and motivating members to meet or exceed service targets.
 
 
 * Collecting customer feedback and providing updates to senior management.
 
 
 * Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.
 
 
 * Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.
 
 
 * Developing and sustaining long-term relationships with customers.
 
 
 * Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
 
 
 
 
 
 
 Area Service Manager Requirements:
 
 
 
 * Bachelor's degree in marketing, communications, business management, or related field is preferred.
 
 
 * Proven Service experience; sector-specific Service experience is preferred.
 
 
 * Proven track record of meeting service requests.
 
 
 * Proficient in all Microsoft Office applications.
 
 
 * Excellent management, leadership, and organizational skills.
 
 
 * Strong analytical and problem-solving skills.
 
 
 * Outstanding negotiation and consultative sales skills.
 
 
 * Effective communication skills.
 
 
 * Exceptional customer service skills.
 
 
 
 
 
 
 
 
 
 Why join us:
 
 We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people&rsquo;s collective energy and unwavering focus on the customers, and that&rsquo;s how it will always be. We are the largest merchant acquirer in India
 
 
 
 
 
 
 Compensation:
 
 &nbsp;
 
 
 If you are the right fit, we believe in creating wealth for you.
 
 
 With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!
 
 
 
 
 
 
 
 
 
</div>

Area Service Manager - DM / Manager - Hyderabad

Deutsche Börse

<div>
 
 
 About Deutsche B&ouml;rse Group
 
 
 
 Headquartered in Frankfurt, Germany, we are a leading international exchange organization and market infrastructure provider. We empower investors, financial institutions, and companies by facilitating access to global capital markets. Our business areas cover the entire financial market transaction process chain, including trading, clearing, settlement and custody, digital assets and crypto, market analytics, and advanced electronic systems. As a technology-driven company, we develop and operate cutting-edge IT solutions globally.
 
 
 
 
 
 
 About Deutsche B&ouml;rse Group in India
 
 
 
 Our presence in Hyderabad serves as a key strategic hub, comprising India&rsquo;s top-tier tech talent. We focus on crafting advanced IT solutions that elevate market infrastructure and services. Together with our colleagues from across the globe, we are a team of highly skilled capital market engineers forming the backbone of financial markets worldwide. We harness the power of innovation in leading technology to create trust in the markets of today and tomorrow.
 
 
 
 
 
 
 Senior Business Operations Analyst
 
 
 
 
 
 
 Field of activity:
 
 
 
 The Deutsche B&ouml;rse CTO develops and runs the groupwide Information Technology (IT) infrastructure, develops and operates innovative IT products and offers services to the rest of the Group upon which they can build. The CTO area plays a significant role in the achieving the
 
 
 Group&rsquo;s strategic goals by leading transformation and supporting a stable operating environment.
 
 
 The Plan &amp; Control unit supplies reliable management information to the CTO and enables the other delivery units within the area to focus on their core activities by supplying central administration and coordination within the area. The successful candidate will support the Plan &amp; Control unit in carrying out its responsibilities.
 
 
 
 
 
 Your area of work:
 
 
 
 The Deutsche B&ouml;rse CTO area develops and runs the groupwide Information Communication Technology (ICT) infrastructure, develops and operates innovative IT products and offers services to the rest of the Group upon which they can build. The CTO area plays a significant role in achieving the Group&rsquo;s strategic goals by leading transformation and supporting a stable operating environment.
 
 
 The Plan &amp; Control unit supplies reliable management information to the CTO and enables the other delivery units within the area to focus on their core activities by supplying central administration and coordination within the area. The successful candidate will support the Plan &amp; Control unit in carrying out its responsibilities.
 
 
 
 
 
 Your responsibilities:
 
 
 <ul>
 <li>
 Supports the collection, consolidation, analysis and reporting of key performance indicators from across Deutsche B&ouml;rse Group.
 </li>
 <li>
 Adopts a structured approach for the collection of information in support of internal and external audits. Stores collected information in a logical and understandable way enabling reuse.
 </li>
 <li>
 Facilitates and supports the execution of resourcing activities (external service provider contracting) in collaboration with managers and teams ensuring compliance with all requirements.
 </li>
 <li>
 Responsible for creating and maintaining accurate and up-to-date personnel information for external service providers.
 </li>
 <li>
 Carefully and accurately matches service provider invoices against issued purchase orders to facilitate timely payment and proper bookkeeping.
 </li>
 <li>
 Uses technical publication concepts, tools and methods to publish content following agreed procedures and guidelines ensuring content is well organised and retrievable.
 </li>
 <li>
 Responsible for the accurate and timely processing of employee timesheets, including data entry, allocation to cost centres/projects, and reconciliation of hours worked to ensure accurate payroll processing and project cost tracking.
 </li>
 <li>
 Explores, suggests and implements process improvements through automation, etc.
 </li>
 </ul>
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Show a high degree of initiative and assumption of responsibility.
 </li>
 <li>
 Ability to work in a team or independently.
 </li>
 <li>
 Interest in applying innovative approaches and techniques.
 </li>
 <li>
 Proven written and oral communication skills.
 </li>
 <li>
 Excellent organisational skills and attention to detail.
 </li>
 <li>
 Expertise working with office applications (Word, SharePoint, Excel, etc.).
 </li>
 <li>
 Proficiency in written and spoken English, German skills a benefit.
 </li>
 <li>
 A relevant degree, or equivalent, in business, business administration, finance, accounting, communications or IT.
 </li>
 </ul>
</div>

Senior Business Operations Analyst [T500-19287]

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we strive to be Earth&rsquo;s most customer-centric company where people can find and discover anything they want to buy online. We hire the world&rsquo;s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We&rsquo;re making history and the good news is we&rsquo;ve only just begun
 
 
 Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety &amp; quality in mind.
 
 
 
 Job Deliverables
 
 
 
 <ul>
 <li>
 Daily Management of shift:
 </li>
 <li>
 Administrative management of associates
 </li>
 <li>
 Job allocation to associates
 </li>
 <li>
 Monitoring and mentoring of associates on productivity, quality and safety.
 </li>
 <li>
 Monitor status of counts and problem solve queues
 </li>
 <li>
 Responsible for shift quality and associated action plans
 </li>
 <li>
 Preparing and implementing training and development plans for associates
 </li>
 <li>
 Conduct a 4M and 5S audit for the respective work stations on a daily basis
 </li>
 <li>
 Stand-in for Area Manager
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 High school or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of Microsoft Office products and applications experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana
 
 
 Job ID: A2934127
</div>

Process Assistant

<div>
 
 
 DESCRIPTION
 
 
 
 
 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
 
 
 Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
 
 
 Four key areas that you&rsquo;ll always focus on are the safety, quality, customer experience, and productivity of your department.
 
 
 <ul>
 <li>
 Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
 </li>
 <li>
 Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
 </li>
 <li>
 Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
 </li>
 <li>
 Proactively identify and lead process improvement initiatives and Lean tools
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities:
 
 
 
 You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
 
 
 In addition, one of the most important aspects of your job is to lead change at internet speed&hellip;&hellip;innovation has made us the global company that we are today.
 
 
 
 Additional Job Elements:
 
 
 
 <ul>
 <li>
 Regular bending, lifting, stretching and reaching both below the waist and above the head
 </li>
 <li>
 Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
 </li>
 <li>
 Continual standing and/or walking
 </li>
 <li>
 Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
 </li>
 <li>
 Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
 
 
 </li>
 </ul>
 
 SKILLs REQUIRED:
 
 
 
 <ul>
 <li>
 Direct management experience for employees and their performance
 </li>
 <li>
 Experience with performance metrics and process improvement (how, when, who)
 </li>
 <li>
 Candidates must be flexible to work weekends and/or overnight shifts regularly
 
 
 </li>
 </ul>
 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
 
 
 Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
 
 
 Four key areas that you&rsquo;ll always focus on are the safety, quality, customer experience, and productivity of your department.
 
 
 <ul>
 <li>
 Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
 </li>
 <li>
 Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
 </li>
 <li>
 Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
 </li>
 <li>
 Proactively identify and lead process improvement initiatives and Lean tools
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities:
 
 
 
 You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
 
 
 In addition, one of the most important aspects of your job is to lead change at internet speed&hellip;&hellip;innovation has made us the global company that we are today.
 
 
 
 SKILLs REQUIRED:
 
 
 
 <ul>
 <li>
 Direct management experience for employees and their performance
 </li>
 <li>
 Experience with performance metrics and process improvement (how, when, who)
 </li>
 <li>
 Candidates must be flexible to work weekends and/or overnight shifts regularly
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana
 
 
 Job ID: A3052710
</div>

Area Manager, Fulfillment Center Operations

KPMG India

<div>
 
 KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 156 countries and have 152,000 people working in member firms around the world.
 
 
 KPMG in India, a professional services firm, is the Indian member firm of KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG in India provide services to over 4,500 international and national clients, in India. KPMG has offices across India in Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai, Bangalore, Kochi, Hyderabad and Kolkata. The Indian firm has access to more than 7,000 Indian and expatriate professionals, many of whom are internationally trained. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
 
 
 
 
 
 KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Consulting, Management Consulting and Transactions &amp; Restructuring services that can help clients respond to immediate needs as well as put in place the strategies for the longer term.
 
 
 
 
 
 With increasing regulatory requirements, the need for greater transparency in operations, and disclosure norms, stakeholders require assurance beyond the traditional critique of numbers. Hence assurance is being increasingly required on industry issues, business risks and key business processes. The Governance, Risk &amp; Compliance Services practice assists companies and public sector bodies to mitigate risk, improve performance and create value.
 
 
 
 
 
 We assist our clients to effectively manage business and process risks by providing a full spectrum of corporate governance, risk management, and Compliance Services. These services are tailored to meet client&rsquo;s individual needs, and provide effective support to management in meeting the challenges and opportunities presented by today's complex business environment.
 
 
 
 
 
 Our professionals provide the experience to help companies stay on track and deal with risks that could unhinge their business survival. Our services enable clients to effectively co-ordinate their key growth, quality and operational challenges and working in partnership with us, clients have the benefits of KPMG's experienced, objective, and industry-grounded viewpoints.
 
 
 
 
 
 
 Following are some of our key service offerings:
 
 
 <ul>
 <li>
 Risk Based Internal Audit
 </li>
 <li>
 Enterprise Risk Management
 </li>
 <li>
 Risk Assessment
 </li>
 <li>
 Model Business Process Development
 </li>
 <li>
 Sarbanes &ndash; Oxley 404 Assistance
 </li>
 <li>
 Compliance Assistance &ndash; Contracts and regulations
 </li>
 <li>
 Corporate Governance Advisory&ndash; Review and Assessment
 </li>
 <li>
 Revenue Assurance
 </li>
 <li>
 Control Self Assessment
 </li>
 <li>
 Continuous Auditing / Continuous Monitoring
 </li>
 <li>
 Apart from the above service offerings, we also assist client organizations around various aspects viz. Accounting Manuals, Capital Projects Audits, Project focused Control Assessment, setting up IA function, etc.
 </li>
 </ul>
 
 
 
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Seniors are project team members who will be involved in conducting process consulting/ internal audit/ risk consulting and execution of other solutions of GRCS
 </li>
 <li>
 Seniors may play the role of team leader on some engagements with 1-3 team members reporting to them for the project. In such cases seniors shall have responsibility of reviewing the work done (Deliverables) by the team members
 </li>
 <li>
 Interact with the client representatives for the ongoing requirements of the project
 </li>
 <li>
 Consistently deliver quality client services and take charge of the project area assigned to him/her
 </li>
 <li>
 Monitor progress, manage risk and verify key stakeholders are kept informed about progress and expected outcomes
 </li>
 <li>
 Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate to new knowledge
 </li>
 <li>
 Possess good business acumen. Remain current on new developments in advisory services capabilities and industry knowledge
 </li>
 <li>
 The job would require travel to client locations within India and abroad
 </li>
 </ul>
 
 
 
 
 
 The Individual
 
 
 <ul>
 <li>
 Possess strong domain knowledge, understanding of business processes and possible risks in operations of non-FS domain
 </li>
 <li>
 Ability to perform and interpret process gap analysis
 </li>
 <li>
 Ability to identify risks in business processes
 </li>
 <li>
 Understanding of control rationalization, optimization, effectiveness and efficiency
 </li>
 <li>
 Have experience in process consulting/ internal audit/ risk consulting of Non-Financial Services Sector
 </li>
 <li>
 Strong analytical and problem solving skills. Possess strong data analytics skills and knowledge of advanced data analytical tools will be an advantage
 </li>
 <li>
 Strong written and verbal communication skills (presentation skills)
 </li>
 <li>
 Ability to work well in teams
 </li>
 <li>
 Advanced understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc); and
 </li>
 <li>
 Have the ability to work under pressure &ndash; stringent deadlines and tough client conditions which may demand extended working hours
 </li>
 <li>
 Willingness to travel within India or abroad for continuous long periods of time
 </li>
 <li>
 Demonstrate integrity, values, principles, and work ethic and lead by example
 </li>
 </ul>
 
 
 
 
 
 Qualification
 
 
 <ul>
 <li>
 Freshly Qualified CAs with articleship from Big-4/6 firms or top CA firms.
 </li>
 <li>
 Certifications like Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) would be an added advantage
 </li>
 </ul>
 
 
 
 
 
 SELECTION PROCESS
 
 
 <ul>
 <li>
 Candidates should expect 2 - 3 rounds of personal or telephonic interviews to assess fitment and communication skills
 </li>
 </ul>
 
 
 
 
 
 Compensation
 
 
 <ul>
 <li>
 Compensation is competitive with industry standards
 </li>
 <li>
 Details of the compensation breakup will be shared with short-listed candidates only
 </li>
 </ul>
 
 
 
 
 
 People BENEFITS
 
 
 <ul>
 <li>
 Continuous learning program
 </li>
 <li>
 Driving a culture of recognition through &lsquo;ENCORE&rsquo; our quarterly rewards and recognition program
 </li>
 <li>
 Comprehensive medical insurance coverage for staff and family
 </li>
 <li>
 Expansive general and accidental coverage for staff
 </li>
 <li>
 Executive Health checkup (Manager &amp; above, and for staff above the age of 30)
 </li>
 <li>
 Les Concierge desk
 </li>
 <li>
 Internal &amp; Global mobility
 </li>
 <li>
 Various other people friendly initiatives
 </li>
 <li>
 Strong commitment to our Values such as CSR initiatives
 </li>
 </ul>
 
 
</div>

Internal Audit Consultant

Oracle

<div>
 
 Job Description
 
 
 
 As a senior manager of the network operations team in India, you will manage a team of network engineers responsible for supporting 24x7 network operations of Oracle's Cloud Infrastructure. As part of its responsibilities, the team monitors and manages the physical network infrastructure across all the data centers and regions to ensure high service availability and meet business needs, service level agreements (SLAs), and customer satisfaction and service excellence.
 
 
 An ideal candidate for this position will have experience leading and managing network engineers in a large organization. Ability to work effectively with cross-functional teams, including network engineers and other technical groups. Demonstrate experience managing cloud network operations or global network deployments. You should be comfortable supporting distributed systems that interact with various services. Work comfortably in a collaborative, agile environment, and be excited to learn. You can provide direction and structure for your teams and mentor engineers and performance calibrations.
 
 
 Do you thrive in a fast-paced environment and want to be integral to a truly talented team? Join us!
 
 
 Career Level - M3
 
 
 
 Responsibilities
 
 
 
 
 Roles and Responsibilities:
 
 
 
 The Senior Network Operations Center Manager will help expand and lead our network operations center in India. The role will lead a team of network engineers to support 24x7 network operations of Oracle&rsquo;s Cloud Infrastructure as part of the Global Network Operations Center organization.
 
 
 <ul>
 <li>
 Develop a team of highly skilled network operations engineers
 </li>
 <li>
 Ensure network infrastructure operational health and high service availability to meet business needs and customer satisfaction
 </li>
 <li>
 Ensure appropriate coverage to meet business needs and Service Level Agreements (SLAs) and to achieve excellence in customer service and satisfaction.
 </li>
 <li>
 Develop, implement, and continually refine and improve network operations, NOC procedures, standards, and policies to conform to best practices and SLAs
 </li>
 <li>
 Develop, implement, and continually refine and improve incident and problem management procedures and documentation to align network operations with best practices and address triage/analysis, response, resolution, escalation, and communication.
 </li>
 <li>
 Develop, implement, and continually refine processes to control and coordinate all changes to a production environment into a Change Control/Management Procedure.
 </li>
 <li>
 Coordinate with other engineering areas and business stakeholders on technology deployments, system upgrades, and maintenance outages.
 </li>
 <li>
 Develop and implement a NOC performance measurement framework to facilitate feedback and scoring of team members on issues such as communication and technical skills.
 </li>
 <li>
 Identify, measure, benchmark, analyze and perform regular reviews of capacity reports and performance metrics, e.g., service availability, ticket volume, resolution rate, time to respond, time to resolution, change volume, and customer survey results.
 </li>
 <li>
 Analyze results for trends, process improvement opportunities, and staff training needs and take appropriate action to improve results.
 </li>
 <li>
 Encourage communication of new ideas, solutions, suggestions, and problems.
 </li>
 <li>
 Review for appropriate action or implementation. Participate in continuous learning and professional development.
 
 
 
 </li>
 </ul>
 
 Mandatory qualifications:
 
 
 
 <ul>
 <li>
 10+ years of experience delivering and operating large-scale, highly available production network environments (large cloud, ISP, or service provider)
 </li>
 <li>
 5-10 years of experience in an engineering and operations management role
 </li>
 <li>
 Experience in a technical leadership and management role.
 </li>
 <li>
 Experience driving hiring, onboarding new engineers, and ongoing performance management.
 </li>
 <li>
 Excellent organizational, verbal, and written communication skills.
 </li>
 <li>
 Experience working with large data sets and making data-driven analytical decisions.
 </li>
 <li>
 Excellent judgment in influencing product roadmap direction, features, and priorities.
 </li>
 <li>
 Experience planning, tracking, and executing projects using appropriate tools (Detailed Project Plans, Action/Risk tracking, etc.).
 </li>
 <li>
 Bachelor&rsquo;s degree in Network Engineering, Computer Science, Electrical/Hardware Engineering, or a related field.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 Prior experience with large-scale cloud network infrastructure and data center operations
 
 
 
 Qualifications
 
 
 
 Career Level - M3
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Senior Manager, Global Network Operations Center

Explore 76+ Area service manager in Hyderabad this September. Find roles across top companies and apply now to boost your career.