customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support specialist Jobs in Lahore

customer support specialist

sales manager

admin assistant

assistant customer service manager

Urban Developers Group

Job Title: Assistant Service ManagerLocation: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000Project of Urban DevelopersThe Assistant Service Apartment Manager will support the Manager in day-to-day operations of serviced apartments, ensuring smooth functioning, excellent guest service, and efficient coordination with staff, vendors, and investors.Key Responsibilities:- Assist the Manager in handling daily operations of serviced apartments.- Manage guest communications, bookings, and follow-ups on online platforms (Airbnb, Booking.com, etc.).- Support check-in/check-out procedures and address guest inquiries or minor issues.- Supervise housekeeping and maintenance staff to ensure cleanliness and readiness of apartments.- Help maintain apartment listings, pricing updates, and promotional activities online.- Maintain inventory of amenities and coordinate procurement as required.- Prepare basic occupancy, maintenance, and guest feedback reports.- Coordinate with vendors for timely repair or maintenance work.- Assist in maintaining positive communication with property investors and guests.- Step in for the Manager in his/her absence when required.Qualifications &amp; Skills:- Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).- 2&ndash;3 years of experience in hotel or serviced apartment operations.- Basic knowledge of online booking platforms (Airbnb, Booking.com, etc.).- Good communication, organization, and multitasking skills.- Team player with a positive attitude and customer service mindset.- Flexible to work shifts, weekends, or holidays as needed.Job Type: Full-timeWork Location: In person

Assistant Service Manager

Harris Silicone & Glass Pvt. Ltd.

Position Title: Assistant Manager SalesDepartment: Sales &amp; Business DevelopmentLocation: (Add your company location)Employment Type: Full-timeJob SummaryThe Assistant Manager Sales (CRM Specialist) is responsible for managing the complete customer relationship lifecycle, ensuring efficient lead management, timely follow-ups, and strong coordination with the sales team. The role focuses on using CRM tools to drive revenue growth, improve customer experience, and support strategic decision-making through data insights.Key ResponsibilitiesCRM &amp; Sales Operations<ul><li>Manage and maintain the company CRM system to ensure accurate and updated customer data.</li><li>Oversee the entire lead management cycle: lead assignment, follow-ups, pipeline tracking, and conversion reporting.</li><li>Monitor and analyze lead flow, sales funnel activities, and customer interaction history.</li><li>Ensure timely follow-up by sales teams and monitor performance through CRM dashboards.</li><li>Generate weekly, monthly, and quarterly sales performance reports.</li></ul>Customer Relationship Management<ul><li>Build strong relationships with new and existing customers through timely communication.</li><li>Understand customer needs and ensure they receive the right product/service information.</li><li>Handle customer queries, escalations, and coordinate resolutions with internal teams.</li><li>Maintain high customer satisfaction and retention through proactive engagement.</li></ul>Sales Support &amp; Coordination<ul><li>Collaborate with the sales team to achieve monthly and quarterly targets.</li><li>Support in preparing proposals, quotations, and sales presentations.</li><li>Identify cross-selling and upselling opportunities using CRM insights.</li><li>Coordinate between marketing, operations, and finance for smooth sales operations.</li></ul>Data Analysis &amp; Reporting<ul><li>Track sales KPIs including conversion rate, customer engagement, and lead response time.</li><li>Present insights to management to help improve processes and decision-making.</li><li>Recommend CRM system improvements and workflow optimizations.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field (MBA preferred).</li><li>2&ndash;5 years of experience in Sales with strong CRM exposure (HubSpot, Salesforce, Odoo, Zoho, or similar).</li><li>Strong analytical skills with proficiency in MS Excel and CRM reporting.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Ability to work under pressure, meet deadlines, and manage multiple tasks.</li><li>Strong organizational and follow-up skills.</li></ul>Key Skills<ul><li>CRM Management</li><li>Lead Management</li><li>Sales Coordination</li><li>Customer Service &amp; Relationship Building</li><li>Reporting &amp; Data Analysis</li><li>Communication &amp; Negotiation</li><li>Problem Solving</li><li>Team Collaboration</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Sales (CRM Specialist)

Funcity

<ul><li>Supervise day-to-day park operations to ensure safety, cleanliness, and efficiency.</li><li>Lead and monitor operational teams, including ride operators, and customer service staff.</li><li>Ensure compliance with safety standards, SOPs, and operational checklists.</li><li>Handle guest complaints and feedback with professionalism and a service-first approach.</li><li>Support the Manager Operations in planning, reporting, and staff scheduling.</li><li>Monitor ride performance, maintenance coordination, and crowd control.</li><li>Conduct daily inspections to ensure all attractions are functioning safely.</li><li>Implement operational improvement initiatives to enhance visitor experience.</li><li>Assist in organizing special events and promotions within the park.</li><li>Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Oversee and support day-to-day operations: 3 years (Required)</li><li>Monitor staff performance: 3 years (Required)</li><li>Scheduling, training, and supervising operational staff: 3 years (Required)</li><li>guest concerns/complaints promptly:: 3 years (Required)</li></ul>Work Location: In person

Assistant Manager Operations and Customer Service

Dawlance

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Look over the daily operations and performance of AWS. Also, maintain control over the employees in the AWS for the pursuit of quality service.
 </li>
 <li>
 Attend to the complaints of customers; direct relevant employees to resolve complaints. Also maintain checks &amp; balances of all system documents and in case of any error, take corrective measures with the consultation of the Branch Manager.
 </li>
 <li>
 Ensuring that once a complaint has been attended to and rectified by Dawlance technical service officers, the same fault should not be reported.
 </li>
 <li>
 Maintain conducive relations with dealers and franchises to ensure they add value to the business. Also, to ensure that all the reports of Branch/Franchises (Revenue, Satisfaction, Quality, warranty issues and trainings) are sent to the Branch Manager.
 </li>
 <li>
 To ensure employees are well aware of health and safety precautions.
 </li>
 <li>
 To control warranty, costs, expenses, revenue generation and monitor &amp; analyse the quality improvement services.
 </li>
 <li>
 Monitor daily collections, reconciliation, and deposits in the bank and report daily to the Branch Manager.
 </li>
 <li>
 To ensure the branch runs smoothly and policies &amp; regulations made by upper management are properly implemented &amp; practised.
 </li>
 <li>
 To guide the actions of employees and ensure that key performance indicators (KPIs) are met and SOPs are followed.
 </li>
 <li>
 To perform any job or task assigned by the Branch Manager.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 
 
 
 Undergraduate Engineer - having 1-2 years of experience in the relevant field
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Complaint handling tactics
 </li>
 <li>
 Technical knowledge of the products
 </li>
 <li>
 Education in industrial, mechanical, or electric engineering
 </li>
 <li>
 Functional experience
 </li>
 </ul>
 
 
</div>

Hyundai Central Sales

Key Responsibilities<ul><li>Acts as the frontline contact for clients, customers, or stakeholders.</li><li>Handles routine inquiries, issues, and service requests.</li><li>Provides information, processes forms, or coordinates basic support tasks.</li><li>Collects feedback and reports problems.</li><li>Monitor customer satisfaction metrics and identify areas for improvement.</li><li>Collaborate with cross-functional teams (Sales, Product, Operations) to resolve customer concerns and improve processes.</li></ul>Eligibility Criteria:<ul><li>Bachelor's degree in relevant field</li><li>2+ years of experience in customer relations, customer service management, or a similar role.</li><li>Excellent communication, conflict-resolution, and interpersonal abilities</li><li>Proficiency with CRM platforms and customer service tools</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

CR Assistant Manager

Zameen.com

<div>
 
 
 About Us:
 
 
 
 Zameen.com is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally. Since our first funding round in 2012, we've secured $29 million in investments from renowned venture capital firms and angel investors. We're now seeking a passionate Assistant Manager (Project Sales) to join our dynamic team!
 
 
 
 Job Description:
 
 
 
 As an Assistant Manager (Project Sales), you'll play a key role in driving sales growth by:
 
 
 - Building strong relationships with clients to understand their needs
 
 
 - Showcasing property units through demonstrations and site visits
 
 
 - Ensuring seamless deal closures and exceptional customer experiences
 
 
 - Maintaining open communication channels with clients to adapt to evolving requirements
 
 
 
 Responsibilities:
 
 
 
 - Understand client requirements and preferences
 
 
 - Provide comprehensive briefings on relevant property units
 
 
 - Conduct site visits and demonstrations to facilitate informed decisions
 
 
 - Close deals efficiently and maintain a high sales conversion rate
 
 
 - Foster long-term client relationships through excellent customer service
 
 
 
 Requirements:
 
 
 
 - Bachelor's degree or equivalent practical experience
 
 
 - Passion for sales and commitment to excellence
 
 
 - Alignment with our core values: customer-centricity, innovation, and teamwork
 
 
 - 2-3 years of sales experience in same industry or relevant
 
 
 - Excellent communication and interpersonal skills
 
</div>

Assistant Manager (Project Sales)

Faisal Movers Express

Job Opportunity: Assistant Manager Retail Sales Location: Lahore Zone Company: Faisal Movers Express (Cargo &amp; Courier Division)Faisal Movers Express Logistics is looking for a dynamic and results-driven Assistant Manager Retail Sales to lead and enhance retail sales performance across our nationwide branches.Key Responsibilities:<ul><li>Lead, train, and mentor Retail Sales Executives across Pakistan to boost performance and service quality.</li><li>Deliver impactful training sessions with strong presentation skills.</li><li>Ensure sales targets are achieved for all Lahore Zone branches and nationwide retail points.</li><li>Implement effective sales strategies to enhance retail sales points cargo &amp; courier business.</li><li>Maintain a charismatic, professional presence while representing the organization.</li><li>Coordinate and monitor daily retail sales operations and performance KPIs.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in the cargo &amp; courier industry (retail sales preferred).</li><li>Minimum Graduate; Master&rsquo;s degree is a plus.</li><li>Excellent communication and presentation skills.</li><li>Strong leadership qualities with the ability to train and motivate teams.</li><li>Charismatic personality and customer-focused approach.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager Retail Sales

Explore 1411+ Assistant customer service manager in Lahore this December. Find roles across top companies and apply now to boost your career.

1411 assistant customer service manager jobs IN Lahore

Assistant Service Manager

Assistant Manager Sales (CRM Specialist)

Assistant Manager Operations and Customer Service

Assistant Service Manager

CR Assistant Manager

Assistant Manager (Project Sales)

Assistant Manager Retail Sales