customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales manager

accounts executive

assistant accountant

assistant customer service manager

Maeme's Limited

Location: Lahore Full-Time | Experience: 2-3 yearsWe are a dynamic and forward-thinking H.H Tech Solution, seeking an experienced and professional Assistant Manager to support our Lahore office operations. With a strong focus on IT services and consultancy, we value leadership, maturity, and a collaborative approach to managing both team and technology.As the Assistant Manager &ndash; IT / IT Consultancy, you will support the IT Manager by overseeing day-to-day IT operations, managing client-focused IT consultancy engagements, and ensuring the smooth functioning of our IT infrastructure. This role requires a mature and personable female professional with excellent management and communication skills.Key Responsibilities<ul><li>Assist in managing &amp; coordinating daily IT operations, ensuring systems run efficiently and securely</li><li>Oversee and mentor support staff and coordinate with external IT vendors</li><li>Deliver IT consultancy services, advising clients on infrastructure upgrades, software implementations, and process improvements</li><li>Coordinate and manage IT projects, from planning through execution to delivery</li><li>Ensure high-quality client service, addressing client concerns and ensuring satisfaction</li><li>Develop, enforce, and maintain IT policies, procedures, and best practices</li><li>Oversee backup, disaster recovery, network security, and system maintenance tasks</li><li>Prepare and maintain documentation related to systems, configurations, and client deliverables</li><li>Track project progress, budgets, deliverables, and provide status updates to senior management</li></ul>Requirements<ul><li>Preferred Gender: Female &mdash; confident and mature personality suited to leadership and client engagement</li><li>Education: Bachelor's degree in IT, Computer Science, Information Systems, or related field (Master&rsquo;s preferred)</li><li>Experience:</li><li>Minimum 2&ndash;3 years in managing IT operations or IT consultancy environments</li><li>Proven track record in leading IT teams or supporting IT consultancy projects</li><li>Technical Knowledge:</li><li>Familiarity with enterprise-level IT systems, network infrastructure, virtualization, and security</li><li>Consultancy experience in assessing client needs, recommending solutions, and delivering implementation plans</li><li>Soft Skills:</li><li>Strong leadership, communication, and interpersonal skills</li><li>Excellent organizational ability and multitasking capability</li><li>Client-facing competence and professional demeanor</li><li>Location: Must be based in or able to reliably commute to Lahore for in-person responsibilities</li></ul>Apply now: Send your Resume at&middot; E.mail: hhtechsolution01@gmail.com&middot; WhatsApp: +923174967217&middot; Inbox: www.linkedin.com/in/h-h-tech-solution-09722b321Job Type: Full-timeWork Location: In person

Assistant Manager –IT/ IT Consultancy

Abacus Outsourcing

Job Title: Assistant Manager &ndash; Quality Assurance (Contact Centre Operations)Job Summary:We are seeking a detail-oriented and proactive Assistant Manager &ndash; Quality Assurance to oversee and improve the quality of our contact centre operations. The ideal candidate will be responsible for driving continuous improvement in customer interactions by leading quality monitoring, calibration sessions, training recommendations, and performance analytics. This role ensures that customer service representatives meet internal standards and deliver exceptional customer experiences.Key Responsibilities:<ul><li>Supervise and guide the QA team in evaluating customer interactions (calls, chats, emails) against defined quality parameters.</li><li>Monitor and analyze trends in agent performance, customer satisfaction, and quality scores.</li><li>Conduct regular calibration sessions with internal stakeholders to ensure scoring consistency.</li><li>Provide actionable insights and feedback to team leaders and training teams to bridge performance gaps.</li><li>Develop and implement QA frameworks, audit forms, and SOPs to ensure consistent service delivery.</li><li>Collaborate with operations, training, and compliance teams to ensure adherence to policies and procedures.</li><li>Assist in designing agent coaching plans and performance improvement programs.</li><li>Prepare quality reports and dashboards for senior management review.</li><li>Participate in recruitment, training, and performance reviews of QA analysts.</li><li>Ensure compliance with regulatory and data security standards (e.g., GDPR, HIPAA, etc., if applicable).</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred: Business, Communications, or related field).</li><li>4+ years of experience in quality assurance within a contact centre environment.</li><li>At least 1-2 years in a supervisory or assistant manager role.</li><li>Strong knowledge of QA methodologies and contact centre metrics (AHT, CSAT, FCR, QA scores, etc.).</li><li>Excellent analytical, communication, and coaching skills.</li><li>Proficiency in QA tools and CRM platforms (e.g., NICE, Verint, Salesforce, Zendesk).</li><li>Familiarity with Six Sigma, COPC, or similar quality frameworks is a plus.</li><li>Ability to work in a fast-paced and dynamic environment.</li></ul>Location: Shaheen Complex, 1st floor, Egerton Road, Garhi Shahu, Lahore.Salary: Up to 200KWorking Days: Monday to FridayBenefits:<ul><li>Weekly 2 Days Off</li><li>EOBI</li><li>Medical Life Insurance (IPD + OPD)</li><li>Annual, Casual and Sick Leaves (38)</li><li>Annual Increment (Performance based)</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Assistant Manager Quality Assurance - Contact Center)

WOWJI Private Limited

Role PurposeLead the customer care function, improve conversions, and deliver an excellent client experience across calls, messages, and front desk.Key Responsibilities<ul><li>Handle and resolve client queries and complaints with professionalism</li><li>Convert inquiries into confirmed bookings or sales</li><li>Drive daily, weekly, and monthly targets</li><li>Supervise and coach CSRs and front desk staff</li><li>Run training on customer handling and sales conversion</li><li>Coordinate with service delivery teams for smooth operations</li><li>Maintain accurate records in CRM or Excel</li><li>Plan rosters and manage workload distribution</li><li>Prepare performance, conversion, and feedback reports</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree</li><li>3 to 5 years in customer care and sales</li><li>Strong persuasion and conversion skills</li><li>Clear written and spoken communication</li><li>Team leadership, coaching, and conflict resolution</li><li>Ability to work under pressure and meet targets</li></ul>Preferred<ul><li>Experience in services sectors such as healthcare, education, hospitality, or retail</li><li>Familiarity with appointment based or subscription based models</li></ul>Key CompetenciesCustomer centric mindset Sales orientation Team leadership and training Professional communication Analysis and reporting Calm and effective under pressureHow to Apply<ul><li>Apply on Indeed or WhatsApp 0326 3995858</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Assistant Manager Customer Care (Female)

Kontempo Digital

Job Title: Virtual Assistant (Remote &ndash; Night Shift, USA Time) Location: Onsite Work Hours: 6:00 PM &ndash; 3:00 AM (USA Time) Location: 111-K Sector k DHA Phase 1 LahoreJob Description:Kontempo Digital is seeking a highly organized and proactive Virtual Assistant to support our operations. This is an onsite position requiring strong communication skills, multitasking abilities, and experience with CRM tools.Key Responsibilities:<ul><li>Conduct cold calling to generate leads and follow up with potential clients.</li><li>Manage and update multiple CRM platforms, including Salesforce and QuickBooks, to track sales and client interactions.</li><li>Schedule and coordinate meetings efficiently.</li><li>Repost content across multiple business platforms.</li><li>Ensure timely completion of assigned tasks.</li><li>Respond promptly and professionally to inquiries.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field (or equivalent qualification).</li><li>Excellent USA accent and strong English communication skills are a must.</li><li>Experience in call centers or a similar customer service role is preferred.</li><li>Ability to work effectively in a night shift (USA time).</li><li>Proficiency in using CRM software and other business tools.</li></ul>Why Join Us?<ul><li>Work with a dynamic and growing team.</li><li>Opportunity to enhance your skills in a professional environment.</li><li>Competitive compensation based on experience and performance</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support Manager/Calling Agent: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Virtual Assistant

Topaz Group of Companies

&middot; Develop Monthly leads in report and share with the management.&middot; Finding and developing new markets through identification and effective representation of company to potential clients.&middot; Follow-up the potential clients on daily basis.&middot; Identify and develop database for upcoming projects in relevant fields.&middot; Coordinate meetings with the potential clients.&middot; Monitor online trends and engage with the online community.&middot; Foster positive relationships with stakeholders, including clients, partners, and government agencies.&middot; Represent the organization in public events, conferences, and meetings.&middot; Establish KPIs to measure the effectiveness of business development efforts. Provide regular reports to management on business development outcomes.&middot; Lead, mentor, and motivate the business development team, providing guidance, feedback, and professional development opportunities.&middot; Conduct thorough market research to identify potential growth opportunities and assess market trends, competition, and customer needs.&middot; Identify and target new clients, cultivate leads, and secure new business contracts. This includes cold calling, networking, and attending industry events.&middot; Develop and maintain strong, long-term client relationships by understanding their needs and providing solutions to address them.&middot; Prepare compelling proposals, pitches, and presentations tailored to the client's needs, ensuring they align with the company's capabilities.&middot; Set ambitious revenue targets and work to achieve them by upselling, cross-selling, and expanding existing client accounts.Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Business Development Manager

CEO Clubs Worldwide - Pakistan Chapter

Job Description:&middot; Business development person with really good English who can talk to clients&middot; Maintain current client relationships and identify areas for potential clients.&middot; Contacting potential clients to establish a business relationship and meet with them&middot; Develop new clients through various methods&middot; Research the latest in the business industry and create new opportunities to expand business&middot; Collaborate with sales and design team to ensure requirements are met, such as an increase in clientage and profit goals&middot; Strong understanding of company services as well as business position and competition to keep business competitive&middot; Preparing and delivering pitches and presentations to new potential clientsSkills Required:&middot; Excellent writing and communication skills&middot; Interpersonal skills and ability to build rapport with clients&middot; Ability to communicate C-Level.&middot; Create company intro and pitch for service demo.&middot; Do cold calling, email campaigns, and social media campaigns&middot; Arrange meetings for prospective clients with the top management of the company&middot; Ability to prepare PPT for clients&middot; Strong knowledge of social media platforms&middot; Knowledge of research and strategyEducation &amp; Experience:&middot; Bachelor/Master's in Business Administration (Marketing) Reputative University&middot; 1-2 Years Experience in marketing/business developmentSalary:- Upto 100kJob Type: Full-timeJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Business development manager

The Noor Project

About Us: The Noor Project, through its Noor Technical and Training Institute (NTTI), provides vocational training to empower individuals with practical skills for today&rsquo;s digital economy.We are looking for a knowledgeable and enthusiastic Amazon Virtual Assistant Instructor to train students on managing Amazon seller accounts, e-commerce operations, and digital marketing essentials.Position: Amazon Virtual Assistant InstructorKey Responsibilities:<ul><li>Deliver comprehensive training on Amazon Seller Central management and virtual assistant tasks</li><li>Teach students how to optimize product listings, manage orders, handle customer service, and analyze sales data</li><li>Develop course materials, lesson plans, and assessments aligned with industry best practices</li><li>Guide learners through hands-on projects and real-world scenarios</li><li>Stay updated on the latest Amazon policies, tools, and e-commerce trends</li><li>Provide mentorship and support to students to help them succeed in freelance or professional roles</li></ul>Requirements:<ul><li>Proven experience as an Amazon Virtual Assistant or working in Amazon seller account management</li><li>Prior teaching or training experience preferred</li><li>Strong knowledge of Amazon Seller Central, SEO for listings, and e-commerce workflows</li><li>Excellent communication and presentation skills</li><li>Male Preferred.</li></ul>Location: EME LahoreSalary: 30,000 - 35,000 per month.Job Type: Part-timePay: Rs30,000.00 - Rs35,000.00 per monthExpected hours: 18 per weekWork Location: In person

Amazon Virtual Assistant Instructor

Explore 1059+ Assistant customer service manager in Lahore this September. Find roles across top companies and apply now to boost your career.