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assistant front office manager

Accor

<div>Company Description 
Novotel &amp; Ibis Abu Dhabi Gate Hotels
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Role Summary 
The Assistant Front Office Manager assists in the planning, supervision, and daily management of front office operations, supporting the Front Office Manager to maximize occupancy, revenue, and service quality while maintaining brand standards and ensuring personalized guest recognition.
Key Responsibilities<ul><li>
Supervise front office teams to ensure guests receive prompt, courteous, and personalized service</li><li>
Support the Front Office Manager in all operational and administrative duties</li><li>
Ensure repeat guests and VIPs receive appropriate recognition and special attention</li><li>
Control room availability, room types, rate categories, and accuracy of room counts</li><li>
Maximize occupancy, revenue, and average daily rate while maintaining high service standards</li><li>
Coordinate closely with Housekeeping to ensure room readiness and quality standards are met</li><li>
Liaise with the Executive Housekeeper to fulfill special guest requests and amenities</li><li>
Ensure compliance with credit policies and coordinate with Finance on credit procedures</li><li>
Maintain knowledge of system recovery procedures and front office reporting tools</li><li>
Interpret operational reports and compile statistics for front office performance tracking</li><li>
Approve upgrades and special amenities in the absence of the Front Office Manager</li><li>
Maintain strong inter-departmental relationships to support seamless guest service</li><li>
Conduct regular inspections of lobby, reception, cashier desks, and selected VIP rooms</li><li>
Prepare staff work schedules and vacation plans based on occupancy forecasts and group movements</li><li>
Enforce staff conduct, appearance, hygiene, and uniform standards</li><li>
Work closely with People &amp; Culture to support productivity and team development</li><li>
Support Finance in departmental budgeting and cost control</li><li>
Ensure compliance with occupational health, safety, and hotel policies</li></ul> 

Qualifications 
Qualifications<ul><li>
Strong knowledge of front office operations in a luxury hotel environment</li><li>
Experience using Opera Property Management System is preferred</li><li>
Excellent leadership, communication, and organizational skills</li><li>
Ability to manage and motivate a multicultural team</li><li>
Flexible management style with a proactive, service-driven mindset</li><li>
High levels of integrity, professionalism, and commitment to continuous improvement</li></ul> 

Additional Information 
Additional Language is an added advantage.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Assistant Front Office Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26025809
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number26026483 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates, 131808 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Welcome Desk Manager

IIQAF

<div>Company: IIQAF Group 
Location: Abu Dhabi, United Arab Emirates 
Industry: Hospital / Healthcare 
Salary: AED 5,500 &ndash; AED 7,000 per month 
Job Type: Full-Time
<h2 class="jobSectionHeader">Job Overview</h2>
IIQAF Group is seeking a highly organized and detail-oriented Administrative Assistant in Abu Dhabi to support our hospital and healthcare operations. The ideal candidate will have experience in medical administration, office coordination, healthcare documentation, and front desk support.
This role is suitable for candidates searching for Administrative Assistant jobs in Abu Dhabi, Hospital Admin jobs UAE, Healthcare Office Assistant roles, or Medical Administrative positions.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Provide administrative support to hospital management and healthcare teams</li><li>
Manage daily office operations and coordinate departmental activities</li><li>
Handle medical records, documentation, filing, and data entry</li><li>
Assist with appointment scheduling and patient coordination</li><li>
Prepare reports, letters, and internal communications</li><li>
Maintain confidential healthcare information securely</li><li>
Support HR and finance departments when required</li><li>
Manage phone calls, emails, and front desk inquiries</li><li>
Ensure smooth workflow in hospital administrative processes</li></ul>
<h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Strong knowledge of Microsoft Office (Word, Excel, Outlook)</li><li>
Excellent organizational and communication skills</li><li>
Experience in medical documentation preferred</li><li>
Ability to work in a fast-paced hospital environment</li><li>
Immediate joiners preferred</li></ul></div>

Administrative Assistant

Hilton

<div>Assistant Outlet Manager - The WB&trade; Abu Dhabi, Curio Collection by Hilton&trade;
An Assistant Outlet Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.
What will I be doing?
As an Assistant Outlet Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li>
</ul>What are we looking for?
An Assistant Outlet Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Outlet Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

LIFE LINE HUMAN RESOURCE

Office ManagerBachelor&rsquo;s degree in business administration, Management, or a related fieldpreferred.3+ years of experience as an Office Manager Assistant, preferablysupporting C-level executives.<ul><li>Experience with managing multiple projects</li><li>High level of emotional intelligence required.</li></ul>AED 15,000 &ndash; AED 20,000 DOE<ul><li>1 economy flight provided PA</li><li>30 days paid vacation</li><li>Health insurance</li><li>External accommodation provided by company</li></ul>Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per monthApplication Question(s):<ul><li>your nationality? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Office Manager Assistant, supporting C-level executives.: 5 years (Required)</li><li>managing multiple projects: 4 years (Required)</li><li>High level of emotional intelligence required.: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

She Office Manager

YoSH

<div><h5 class="jobSectionHeader">Job Purpose</h5>
The role is responsible for establishing and maintaining positive relationships with customers, welcoming visitors, and and providing assistance as required. The role also provides support in basic administrative duties to ensure smooth daily operations.<h4 class="jobSectionHeader">
Key Responsibilities
</h4><h5 class="jobSectionHeader">Customer Service &amp; Front Desk</h5><ul><li>
Greet all students, members, and potential members when they enter the lobby and assist visitors in a timely manner.</li><li>
Manage telephone calls professionally, take and relay messages, redirect calls to appropriate staff, and respond to enquiries about the company and its services.</li><li>
Manage WhatsApp messages and enquiries efficiently, document requests, confirm orders, and respond to customer questions.</li><li>
Maintain a visitor registry and ensure accurate records.</li><li>
Respond to customer enquiries regarding products, services, special offers, billing policies, and other customer service-related matters in person, via phone, email, or messaging platforms.</li><li>
Effectively communicate member or operational issues to the appropriate staff.</li></ul><h5 class="jobSectionHeader">
Administrative &amp; Operational Support</h5><ul><li>
Organize and maintain files, records, and updated documents including guest and external instructor profiles.</li><li>
Oversee sorting and distribution of incoming mail and prepare outgoing mail, packages, and envelopes.</li><li>
Maintain records of staff movement within the premises to ensure calls and visitors are directed appropriately.</li><li>
Manage meeting rooms including scheduling, preparation, and ensuring cleanliness and readiness.</li><li>
Maintain office inventories including stationery, consumables, and front desk supplies.</li><li>
Perform clerical and administrative support such as photocopying, filing, typing, and data entry as directed by the Line Manager.</li><li>
Record meeting minutes when required.</li></ul><h5 class="jobSectionHeader">
Membership, Sales &amp; System Management</h5><ul><li>
Process payments for memberships, classes, and retail sales.</li><li>
Organize bookkeeping documentation and issue invoices to customers.</li><li>
Manage equipment reservations for members.</li><li>
Maintain accurate membership and class records in the Customer Relationship Management (CRM) system.</li><li>
Oversee sales of on-site storage and office rentals.</li></ul><h5 class="jobSectionHeader">
Facilities &amp; Operations Support</h5><ul><li>
Ensure a safe environment by understanding and enforcing makerspace rules and policies.</li><li>
Prepare class materials for instructors and support them during classes when required.</li><li>
Maintain a clean and organized front desk, retail lobby, kitchen, and break areas.</li><li>
Manage retail area operations including inventory, ordering, and merchandising.</li><li>
Assist facilities staff with shop tours when required.</li><li>
Complete daily shift checklists and end-of-shift reports.</li><li>
Support operations at third-party premises when required.</li><li>
Operate office equipment such as printers, photocopiers, POS machines, and lamination machines.</li><li>
Perform any other duties assigned by the Direct Manager.</li></ul><h4 class="jobSectionHeader">
Qualifications</h4><h5 class="jobSectionHeader">
Education</h5><ul><li>
Minimum High School Diploma required.</li><li>
Diploma or Bachelor&rsquo;s Degree in any discipline with relevant experience preferred.</li></ul><h5 class="jobSectionHeader">
Work Experience</h5><ul><li>
Minimum 1 year of experience as a Receptionist or in a customer service-related role.</li><li>
Experience in administrative, retail, hospitality, or restaurant environments preferred.</li><li>
Experience in health club, salon, or hospitality services is strongly preferred.</li><li>
Familiarity with the maker or creative community is an advantage.</li></ul><h5 class="jobSectionHeader">
Knowledge &amp; Skills</h5><ul><li>
Sound knowledge of reception-related duties and administrative support functions.</li><li>
Strong customer service skills with the ability to identify and meet customer needs.</li><li>
Proficiency in Microsoft Office, Google tools, and Customer Management software.</li><li>
Exceptional verbal and written communication skills.</li><li>
Fluency in English and Arabic (spoken and written) preferred.</li><li>
Excellent organizational, multitasking, and time management abilities.</li><li>
Professional appearance with a positive and friendly attitude.</li><li>
Ability to build relationships easily and create a welcoming environment.</li><li>
Strong problem-solving skills and adaptability to change.</li></ul></div>

Customer Service Officer

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555 assistant front office manager jobs In Uae Oil Fields Abu Dhabi Jobs In Abu Dhabi

Assistant Front Office Manager

Assistant Front Office Manager

Welcome Desk Manager

Administrative Assistant

Assistant Outlet Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

She Office Manager

Customer Service Officer