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assistant it manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Assistant IT Manager supports the IT Manager in overseeing all hotel technology operations, ensuring the reliability, security, and efficiency of infrastructure, systems, and guest-facing technologies. This role plays a key part in maintaining smooth hotel operations, enhancing guest experiences, and upholding cybersecurity and data compliance. The Assistant IT Manager also collaborates with internal departments, manages support tasks, and helps implement the hotel&rsquo;s IT strategy in line with business goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.
 </li>
 <li>
 Support critical hotel systems such as:
 </li>
 <ul>
 <li>
 Property Management System (e.g., Opera)
 </li>
 <li>
 Point of Sale systems (e.g., MICROS)
 </li>
 <li>
 Key card access systems
 </li>
 <li>
 IP telephony and voicemail
 </li>
 <li>
 CCTV and surveillance
 </li>
 <li>
 Guest Wi-Fi and HSIA platforms
 </li>
 </ul>
 <li>
 Enforce cybersecurity protocols, ensuring regular data backups and that disaster recovery plans are tested and maintained.
 </li>
 <li>
 Provide day-to-day IT support across all departments, troubleshooting issues to minimize downtime and optimize productivity.
 </li>
 <li>
 Liaise with external IT vendors, service providers, and corporate IT teams to coordinate support and system upgrades.
 </li>
 <li>
 Train staff on IT systems usage, cybersecurity awareness, and adherence to IT policies and procedures.
 </li>
 <li>
 Assist with IT budgeting, procurement processes, and maintenance of accurate asset inventories.
 </li>
 <li>
 Research and recommend technology solutions to improve operational efficiency and enhance the guest experience.
 </li>
 <li>
 Ensure compliance with local data protection laws, industry regulations, and internal IT standards.
 </li>
 <li>
 Participate in a 24/7 support rotation or on-call schedule for critical system issues and emergencies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5+ years of experience in IT management, preferably in hospitality.
 </li>
 <li>
 Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).
 </li>
 <li>
 Proven experience managing networks, servers, Windows environments, and cloud services.
 </li>
 <li>
 Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
 </li>
 <li>
 Strong leadership, communication, and project management skills.
 </li>
 <li>
 Ability to manage vendors, budgets, and strategic IT initiatives.
 </li>
 </ul>
</div>

Assistant IT Manager

Hilton

<div>Assistant Restaurant Manager
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for? 
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager

<div>Assistant Sales Manager - Hilton Salwa
An Assistant Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members. 
 
 
What will I be doing? 
As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analyse local market trends and develop new business leads</li>
<li>Maximise all Revenue opportunities</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling</li>
<li>Develop and implement creative local marketing channels including social media sites</li>
<li>Work within current business strategies and recognise potential opportunities</li>
<li>Communicate with all departments as required within each hotel</li>
<li>Attend Sales events when required</li>
<li>Report on a weekly/monthly basis appointments, calls made, and list of business leads</li>
<li>Answer customer queries in a timely and suitable manner</li></ul>
What are we looking for? 
An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Excellent organisational and planning skills</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure and under own initiative</li><li>
Previous experience in sales role with the ability to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of local market</li><li>
Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li><li>
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li><li>
Business degree, or any relevant qualification, would be advantageous</li><li>
Able to speak, read and write Arabic is an added advantage</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Sales Manager - Hilton Salwa

GEMS WELLINGTON SCHOOL - QATAR

Job Purpose: As an Assistant IT Support Technician, you will provide day-to-day technical support for our employees, assisting with hardware, software, network issues, and other IT-related tasks.Reports to: ICT Manager (dotted line to MSO)Key Responsibilities:IT Technical and Audio-Visual Support:<ul><li>Installation and configuration of devices such as computers, laptops, printers, iPads, IWB screens, projectors, multimedia products, and any other IT related equipment.</li></ul><ul><li>Set up user accounts, emails, office applications and other software on end user devices.</li></ul><ul><li>Respond to IT support tickets, phone calls, emails, walked in queries or in person.</li></ul><ul><li>Assist users in resolving technical problems with desktops, laptops, printers, mobile devices, iPads and other IT related equipment.</li></ul><ul><li>Assist in routine maintenance of devices and updates of software, hardware, and other IT related systems.</li></ul><ul><li>Provide assistance to users regarding applications, software, and hardware functionalities.</li></ul><ul><li>Maintain documentation for IT issues, resolutions, and any ongoing maintenance processes, repairs and audit activities.</li></ul><ul><li>Troubleshooting network connectivity issues, including Wi-Fi, connections.</li></ul><ul><li>Perform other duties and tasks as assigned by the IT Manager.</li></ul><ul><li>Oversee the management, organisation and set-up of audio-visual requirements for school assemblies, parent meetings, awards ceremonies, school engagement sessions etc.</li></ul>Skills and Qualifications:Education:<ul><li>Minimum diploma or higher diploma in Information Technology, or a related field.</li></ul><ul><li>Strong knowledge of computer hardware, operating systems (Windows, macOS, IOS), and common software applications (Microsoft Office, teams, SharePoint, etc.).</li></ul>Certifications:<ul><li>Industry certifications like Microsoft, CompTIA or other IT-related certifications related to technical support.</li></ul>Experience:<ul><li>Ideally a minimum of 3 years of experience in a similar IT support role within a reputable organization, preferably in a multicultural work environment.</li></ul><ul><li>Willing to work after-hours, weekends and holidays when required for system updates, projects, schedule tasks or urgent issues.</li></ul>Job Type: Full-time

Assistant IT and Audio-Visual Technician

<div>Assistant Executive Housekeeper
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
What will I be doing? 
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist with overseeing Housekeeping/Laundry operations</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li><li>
Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li><li>
Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li><li>
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training to support the Executive Housekeeper</li><li>
Ensure communication meetings are conducted</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Support managing, training and developing the team</li><li>
Deputise in absence of the Executive Housekeeper</li><li>
Provide excellent guest service</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping/laundry experience in the hotel/leisure/retail sector in similar/same position</li><li>
A high school certificate or equivalent</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Assistant Executive Housekeeper

Inspire Management Training Center

We are seeking an elegant, service-oriented In-Villa Dining Assistant Manager (Female) to join a prestigious luxury hotel group in Saudi Arabia. The ideal candidate will have proven experience in luxury international hotel brands, exceptional communication skills, and a passion for delivering personalized and discreet in-villa dining experiences to VIP guests.Key Responsibilities:<ul><li>Oversee daily operations of the in-villa dining department, ensuring exceptional guest satisfaction and service standards.</li><li>Coordinate and supervise staff to deliver timely, efficient, and personalized dining experiences in guest villas.</li><li>Manage service logistics, including order accuracy, presentation, and delivery.</li><li>Collaborate with culinary, housekeeping, and guest relations teams to ensure seamless service.</li><li>Train and motivate team members to uphold five-star hospitality standards and attention to detail.</li><li>Handle guest requests, complaints, and special dining arrangements with professionalism and discretion.</li><li>Maintain proper hygiene, cleanliness, and safety standards in all service areas.</li><li>Monitor inventory, control costs, and ensure compliance with operational policies.</li><li>Support the In-Villa Dining Manager in administrative and operational duties.</li></ul>Qualifications, Experience, and Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2-3 years of experience as an In-Villa Dining Assistant Manager or in a comparable role within luxury 5-star hotel properties.</li><li>Strong knowledge of F&amp;B service standards, fine dining etiquette, and guest relations.</li><li>Fluent in English and Russian are required. </li><li>Excellent leadership, interpersonal, and organizational skills.</li><li>Professional appearance, confident communication, and guest-focused mindset.</li><li>Ability to manage a multicultural team and handle high-pressure situations gracefully.</li></ul>Benefits:<ul><li>Competitive salary and allowances</li><li>Food, accommodation, and transportation provided</li><li>Relocation assistance by the employer</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you willing to relocate to Saudi Arabia for this role?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li> In-Villa Dining Assistant Manager: 3 years (Required)</li></ul>Language:<ul><li>Russian and English (Required)</li></ul>

In-Villa Dining Assistant Manager (Female)

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Housekeeping Manager role:
 
 
 
 <ul>
 <li>
 Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
 </li>
 <li>
 Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
 </li>
 <li>
 Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
 </li>
 <li>
 Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
 </li>
 <li>
 Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
 </li>
 <li>
 Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferably female candidate
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism management
 </li>
 <li>
 Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must
 </li>
 </ul>
</div>

Assistant Housekeeping Manager

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