account manager

assistant manager - captive operations Jobs in Hyderabad

assistant manager - captive operations

assistant manager - sales Jobs in Hyderabad

assistant manager - sales

assistant manager- sales Jobs in Hyderabad

assistant manager- sales

associate - operations

assistant manager captive operations

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Captive Operations

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Department Manager, you&rsquo;ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you&rsquo;ll create an environment where everyone can thrive. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 <ul>
 <li>
 Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
 </li>
 <li>
 Take responsibility for your store and department&rsquo;s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
 </li>
 <li>
 Manage team planning, scheduling, and ensure seamless opening and closing routines.
 </li>
 <li>
 Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
 </li>
 <li>
 Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
 </li>
 <li>
 Represent yourself and the brand positively during all customer interactions.
 
 
 
 </li>
 </ul>
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 
 We are looking for people with&hellip;
 
 
 
 <ul>
 <li>
 Experience in retail management and operations.
 </li>
 <li>
 Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
 </li>
 <li>
 Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
 
 
 
 </li>
 </ul>
 
 And people who are&hellip;
 
 
 
 <ul>
 <li>
 Strong and confident leaders who inspire, coach, and develop their teams with integrity.
 </li>
 <li>
 Thriving in collaborative, dynamic environments, with a solution-focused mindset.
 </li>
 <li>
 Motivated to create great customers experiences while promoting and selling our products.
 </li>
 <li>
 A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
 </li>
 <li>
 Effective communicators, creative, and curious.
 </li>
 <li>
 Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This is a full-time position for our stores in Hyderabad. The position reports to the Store Manager.
</div>

Department Manager

KONE

<div>
 Service operations
 
 
 <ul>
 <li>
 Responsible for safe working practices and carrying out the operations according to maintenance
 
 
 </li>
 </ul>
 and safety instructions to ensure safety of end-users and other employees
 
 
 <ul>
 <li>
 Responsible for solving complex technical issues that THD has assigned to him/her
 </li>
 <li>
 Responsible for performing first visits of new equipment coming from competitors or KONE when
 
 
 </li>
 </ul>
 requested by sales/supervisor
 
 
 <ul>
 <li>
 Responsible for identifying any technical issues in equipment under maintenance that could cause
 
 
 </li>
 </ul>
 call outs or safety hazards and fix the issues, create sales leads and/or communicate to THD
 
 
 Manager
 
 
 <ul>
 <li>
 Responsible for actively identifying any technical competence gaps to maintain new equipment in
 
 
 </li>
 </ul>
 service (both from competitor and from new equipment) and communicate it to Maintenance
 
 
 Supervisor / Technical Helpdesk Manager
 
 
 <ul>
 <li>
 Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and
 
 
 </li>
 </ul>
 actively communicate with Technical Helpdesk Manager.
 
 
 <ul>
 <li>
 Contributes to the ongoing improvement of products, methods and safety by providing feedback to
 
 
 </li>
 </ul>
 THD Manager
 
 
 <ul>
 <li>
 Responsible for effectively planning his/her workload, in conjunction with THD Manager
 </li>
 <li>
 Responsible for solving complex remote monitoring / alarm system issues that THD has assigned
 
 
 </li>
 </ul>
 to him/her
 
 
 Customer relationship management
 
 
 <ul>
 <li>
 Responsible for customer satisfaction through quality of service and through proactive and precise
 
 
 </li>
 </ul>
 on-site communication
 
 
 <ul>
 <li>
 Accountable for maintaining excellent relationships with the customers and users present on site
 
 
 </li>
 </ul>
 by applying the service mindset
 
 
 Leadership / People management
 
 
 <ul>
 <li>
 Accountable for improving the competence of the Maintenance Technicians by explaining the root
 
 
 </li>
 </ul>
 causes and the solutions of the technical issues solved
 
 
 <ul>
 <li>
 Responsible for spreading the knowledge of Field Letters, Express Letters and new maintenance
 
 
 </li>
 </ul>
 methodologies (ASG documents)
 
 
 <ul>
 <li>
 Responsible for giving training/coaching to Maintenance Technicians nominated by the THD /
 
 
 </li>
 </ul>
 Maintenance Operations manager
 
 
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Junior Engineer/ Engineer- Technical Service

<div>
 
 
 Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to &ldquo;Deliver the best people flow experience&rdquo;. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow&reg;, we make people&rsquo;s journeys safe, convenient and reliable, in taller, smarter buildings.
 
 
 
 
 
 
 Why this role?
 
 
 
 
 KONE India is embarking upon an exciting growth phase, and this represents an opportunity for you to join our KONE Hyderabad, as an
 
 Assistant
 
 
 Manager - Sales.
 
 
 
 
 
 What will you be doing?
 
 
 
 
 Customer relationship management
 
 
 <ul>
 <li>
 Proactively develops and creates customer relationships in his/her area of responsibility
 </li>
 <li>
 In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer&rsquo;s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
 </li>
 <li>
 Creates interest and demonstrates value of KONE digital offering to influencers and customers
 </li>
 <li>
 Develops and grows KONE&rsquo;s position in his/her customer base or market area
 </li>
 <li>
 Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
 </li>
 <li>
 Ensures customer satisfaction and solves complaints with the rest of KONE team
 </li>
 <li>
 Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
 
 
 </li>
 </ul>
 Sell
 
 
 <ul>
 <li>
 Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
 </li>
 <li>
 Finds customer needs and designs solution to meet them
 </li>
 <li>
 Is accountable for setting optimal market pricing for each solution
 </li>
 <li>
 Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy
 </li>
 <li>
 Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information
 </li>
 <li>
 Ensures the importance of site readiness communicated to customer and included in the contract
 </li>
 <li>
 Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
 </li>
 <li>
 Is accountable for the project until Order Booking
 </li>
 <li>
 Ensures correct project categorization at Decision to start tendering by Gate approver
 </li>
 <li>
 Supports the finance function in money collection
 </li>
 <li>
 Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
 </li>
 <li>
 Responsible for gathering relevant information about market and competitors from the field
 </li>
 <li>
 Responsible for timely and accurate reporting
 </li>
 <li>
 Documents full information of opportunities, tasks and visits, including won and lost reasons
 </li>
 <li>
 Responsible for correct opportunity data in CRM
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Minimum 3+ years of experience in Direct Sales with BE or MBA.
 
 
 </li>
 </ul>
 
 
 What do we offer?
 
 
 
 
 <ul>
 <li>
 Career progression opportunities within a global organization.
 </li>
 <li>
 Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
 </li>
 <li>
 Comprehensive learning and development programs covering a wide range of professional skills.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices, and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on www.kone.com/careers
 
 
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Assistant Manager- Sales

Concentrix

<div>
 Job Title:
 
 
 Team Leader, Operations
 
 
 
 Job Description
 
 
 
 Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
 
 
 
 Role and Key Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible to meet all agreed client SLAs and performance parameters
 </li>
 <li>
 Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service
 </li>
 <li>
 Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer
 </li>
 <li>
 To embody the spirit of excellence through team building, able leadership and sound people management skills
 </li>
 <li>
 Identify areas of concern and under performance and take corrective measures
 </li>
 <li>
 Responsible for development of team members- team motivation, up-skilling- career development
 </li>
 <li>
 Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring
 </li>
 <li>
 Single point of contact for the team and the senior management through effective communication on key deliverables
 </li>
 <li>
 Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data
 </li>
 <li>
 Responsible for Customer/client interaction
 </li>
 <li>
 Assist in scheduling and time management
 </li>
 <li>
 Allocate work and prioritize
 </li>
 <li>
 Perform real time monitoring
 </li>
 <li>
 Evaluate and coordinate operational, administrative, IT and HR issues for the team
 </li>
 <li>
 Forward non- resolvable issues to the Operations Manager
 </li>
 <li>
 Team specific attrition and absenteeism management
 </li>
 <li>
 Team member performance management and identification of training opportunities
 </li>
 <li>
 Overall experience 3+ years
 
 
 </li>
 </ul>
 
 Key Skills and knowledge:
 
 
 
 <ul>
 <li>
 Team development
 </li>
 <li>
 Good excel skills
 </li>
 <li>
 Ability to manage Team Performance
 </li>
 <li>
 Ability to impart effective feedback
 </li>
 <li>
 Ability to work in a 24/7 shift environment.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Graduation
 
 
 </li>
 </ul>
 Disclaimer:-
 
 
 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for &lsquo;recruitment&rsquo;, &lsquo;processing&rsquo; or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
 
 
 Location:
 
 
 IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1655219
 
</div>

Team Leader, Operations

PepsiCo

<div>
 
 Overview
 
 
 
 We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support our Senior Vice President (SVP). This role requires a high level of professionalism, discretion, and the ability to anticipate needs while managing a wide range of administrative and executive support tasks in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and optimize the SVP&rsquo;s calendar, scheduling meetings, appointments, and travel arrangements.
 </li>
 <li>
 Prepare, review, and organize correspondence and other confidential documents.
 </li>
 <li>
 Coordinate internal and external meetings, including logistics, agendas, and follow-ups.
 </li>
 <li>
 Serve as a liaison between the SVP and internal/external stakeholders.
 </li>
 <li>
 Handle expense reports, invoices, and budget tracking as needed.
 </li>
 <li>
 Maintain strict confidentiality and discretion in all interactions.
 </li>
 <li>
 Taking care of all activities related to SVP&rsquo;s office.
 </li>
 <li>
 Visa processing.
 </li>
 <li>
 Maintaining &amp; Updating tracking tracker.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred; equivalent experience considered.
 </li>
 <li>
 Minimum of 5 years of experience in an executive support role, preferably supporting C-level or SVP executives.
 </li>
 <li>
 Exceptional organizational, time management, and multitasking abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with collaboration tools like Teams and Concur is a plus.
 </li>
 </ul>
</div>

Executive Assistant

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Sales Advisor at H&amp;M, you&rsquo;ll play a key role in creating an outstanding customer experience. You&rsquo;ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 &rarr; Share your fashion and product knowledge to help customers make informed choices.
 
 
 &rarr; Collaborate with your team to deliver exceptional service at every step of the customer journey.
 
 
 &rarr; Ensure the sales floor and back of house are well-stocked, organized, and inviting.
 
 
 &rarr; Support with opening and closing of the store.
 
 
 &rarr; Represent yourself and the brand positively during all customer interactions.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 We are looking for people with&hellip;
 
 
 &rarr; Experience in customer service within fashion, retail, or similar fields.
 
 
 And people who are&hellip;
 
 
 &rarr; Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
 
 
 &rarr; Thriving in collaborative and dynamic environments.
 
 
 &rarr; Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
 
 
 &rarr; Flexible and action oriented.
 
 
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This is a full-time position for our store in Hyderabad - Inorbit /sarath city mall. The position reports to the Department Manager.
</div>

Sales Advisor

Explore 73+ Assistant manager captive operations in Hyderabad this October. Find roles across top companies and apply now to boost your career.