assistant manager - sales- india Jobs in Delhi

assistant manager - sales- india

assistant manager - channel sales Jobs in Delhi

assistant manager - channel sales

assistant manager-crm

assistant | deputy sales manager Jobs in Delhi

assistant | deputy sales manager

product-crm

assistant manager crm

Larsen & Toubro

<div>
 
 Job Description for Dy. MGR/ Asst. Manager - CRM Position
 
 
 
 
 Key purpose of the job:
 
 . To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Handle customers from post sales stage till handover of the property, collection, documentation or any other paperwork on behalf of the company or the client. Compile information on customers across different channels / points of contact between the customer and the company (website, telephone, live chat, direct mail, marketing materials and social media).
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Up-dation of data in ERP/ SAP (Sales Module).
 </li>
 <li>
 Managing Customer Lifecycle
 </li>
 <li>
 Enhance Customer Experience
 </li>
 <li>
 Follow-up on submittals
 </li>
 <li>
 Collections/ Payment Follow Ups with Customer
 </li>
 <li>
 Drive post sales activity
 </li>
 <li>
 Address and manage escalated customer queries
 </li>
 <li>
 Improving business relationship with Customers &amp; Customer retention
 </li>
 <li>
 Sales &amp; CRM budget, MIS reports, bookings and cancellations.
 
 
 </li>
 </ul>
 
 Strategic
 
 
 
 <ul>
 <li>
 Monitor and maximize customer lifetime value strategies.
 </li>
 <li>
 Plan &amp; Monitor accurate and timely sales documentation - Eg &ndash; Application forms, Allotment Letters, Agreement for Sale / Construction, Demand Notices, Sale Deeds, Tripartite Agreements/NOC for Banks
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 To contribute to the overall standardization of data, formats and MIS
 </li>
 <li>
 To conceptualize &amp; identify opportunities to create and implement customer delight
 </li>
 <li>
 Managing site visits and walk -ins during property exhibition.
 </li>
 <li>
 Managing web site and walk in enquiries.
 </li>
 <li>
 Follow up of all walk-in prospects and exhibition prospects and converting them to clients.
 </li>
 <li>
 To give product presentations and arrange site visits for clients and also accompany them to ensure better understanding of the product.
 </li>
 <li>
 Managing customer queries, negotiation with buyers, maintaining customer data and follow up with customers.
 </li>
 <li>
 Monitoring the invoices as per the site progress.
 </li>
 <li>
 Management of receivables, Coordination with accounts for tracking weekly and monthly collections.
 </li>
 <li>
 Completing formalities related to agreement and payment disbursement, Verifying agreements for registration.
 </li>
 <li>
 Tie up with HFIs concerning the new schemes, rate of interest, and follow up for client&rsquo;s loan disbursement.
 </li>
 <li>
 Formulating budgets, MIS reports, bookings and cancellations.
 </li>
 <li>
 Updation of data in ERP/ SAP (Sales Module).
 </li>
 <li>
 Co-ordination with the execution team, facility team for units to be ready for handing over possession.
 </li>
 <li>
 Inspecting of flats before handing over possession.
 </li>
 <li>
 To ensure prompt responsiveness on sales enquires (viz. customer calls, emails, walk-ins and other correspondence) so as to maximize sales conversions
 </li>
 <li>
 To monitor sales collections and ensure regular follow-up &amp; sending demand notices for the same &ndash; to red flag issues
 </li>
 <li>
 To analyze feedback from customers and the trends to sales queries and provide feedback to the Sales and Marketing teams
 </li>
 <li>
 To ensure complete and comprehensive documentation of all customer related records and ensure the database is centrally managed
 </li>
 <li>
 To ensure data entry and detailed filing of all documents received
 </li>
 <li>
 To ensure prompt dispatch of receipts for customer payments/ documents received
 </li>
 <li>
 To lead and implement &lsquo;customer delight&rsquo; initiatives &ndash; e.g. welcome kits for new customers
 </li>
 <li>
 To coordinate with Legal/ Finance/ Engineering teams on customer documentation related issues
 
 
 </li>
 </ul>
 
 Internal &amp; External Interactions
 
 
 
 Internal: Engineering, Legal, Sales and Marketing, Finance, IT departments
 
 
 External: Customers, HFI Team, Bank, Agencies, Consultants
 
 
 
 Education &amp; Experience Requirement
 
 
 
 <ul>
 <li>
 Graduate/ Post Graduate/ MBA with a minimum 5- 10 Years of Experience in real estate Sales/CRM
 </li>
 <li>
 Strong background in customer acquisition, re-engagement and retention strategies.
 </li>
 <li>
 A Confident and articulate communicator capable of inspiring strong collaboration in the organisation
 </li>
 </ul>
</div>

Assistant Manager-CRM

Hyatt Centric

<div>
 
 Organization- Hyatt Centric Janakpuri, New Delhi
 
 
 
 
 Summary
 
 
 
 You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Purchasing Manager is responsible to assist the Materials Manager in planning and procurement of material, including vendor development and administration of contracted services in accordance with the hotel policy and procedures.
 
 
 
 Qualifications
 
 
 
 Ideally with a university degree or diploma in Finance or Hospitality/Tourism management. Minimum 2 years work experience as Purchasing Manager or Assistant Purchasing Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.
</div>

Purchase -Manager

Reliance Retail

<div>
 
 Role Overview
 
 
 
 Were looking for a dynamic and result-oriented
 
 Assistant
 
 /
 
 Sales Manager
 
 to drive distribution-led growth across assigned markets. This role will focus on expanding channel presence, managing distributor relationships, and achieving sales targets across territories.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive primary and secondary sales through efficient distributor and retailer management
 </li>
 <li>
 Appoint, onboard, and manage channel partners/distributors
 </li>
 <li>
 Execute market expansion plans and territory coverage
 </li>
 <li>
 Lead, train, and motivate a team of field sales representatives
 </li>
 <li>
 Monitor competition and market trends to identify new growth opportunities
 </li>
 <li>
 Ensure timely reporting, stock management, and credit control with partners
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Graduate/MBA with 4 7 years of experience in FMCG/Consumer/Retail distribution
 </li>
 <li>
 Strong understanding of general trade and channel sales
 </li>
 <li>
 Excellent negotiation, team management, and relationship-building skills
 </li>
 <li>
 Willingness to travel extensively within the region
 </li>
 </ul>
</div>

Assistant Sales Manager – Distribution Business

Job express

<div>
 <ul>
 <li>
 Profile- Product CRM*
 
 
 </li>
 </ul>
 
 Experience- 4 years+
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 P&amp;L &amp; Revenue Management
 
 
 </li>
 </ul>
 
 Manage category P&amp;L across multiple brands and platforms, driving revenue, margins,
 
 
 
 
 and GMROI targets.
 
 
 
 
 Deliver aggressive growth targets while maintaining profitability.
 
 
 
 <ul>
 <li>
 Category &amp; Assortment Planning
 
 
 </li>
 </ul>
 
 Lead assortment and catalog planning across Amazon, Myntra, Flipkart, Ajio, Nykaa,
 
 
 
 
 and D2C websites.
 
 
 
 
 Ensure product hygiene, pricing competitiveness, and listing quality.
 
 
 
 <ul>
 <li>
 Marketplace &amp; D2C Strategy
 
 
 </li>
 </ul>
 
 Develop and execute strategies for marketplace expansion and brand visibility.
 
 
 
 
 Negotiate TOTs with marketplaces and maintain strong partnerships.
 
 
 
 <ul>
 <li>
 Vendor &amp; Sourcing Management
 
 
 </li>
 </ul>
 
 Identify, onboard, and manage vendor relationships.
 
 
 
 
 Optimize sourcing, pricing, and supply chain efficiency to improve margins.
 
 
 
 <ul>
 <li>
 Marketing &amp; Growth
 
 
 </li>
 </ul>
 
 Work closely with marketing teams to deliver high ROAS through paid ads (Amazon
 
 
 
 
 AMS, Myntra Ads, Flipkart Ads).
 
 
 
 
 Oversee brand campaigns, promotions, and seasonal sales to boost visibility and
 
 
 
 
 conversion.
 
 
 
 <ul>
 <li>
 Operations &amp; Process Improvement
 
 
 </li>
 </ul>
 
 Improve operational efficiency, reduce RTOs/returns, and streamline 3PL coordination.
 
 
 
 
 Implement SOPs for catalog, inventory, and order management.
 
 
 
 <ul>
 <li>
 Leadership &amp; Team Management
 
 
 </li>
 </ul>
 
 Lead and mentor cross-functional teams, ensuring alignment with business goals.
 
 
 
 
 Drive performance through clear KPIs and development plans.
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 
 4+years in e-commerce category management, preferably in fashion, lifestyle, or
 
 
 
 
 personal care.
 
 
 
 
 Proven track record of delivering category growth, profitability, and marketplace
 
 
 
 
 expansion.
 
 
 
 
 Strong Negotiation, Vendor Management, And Analytical Skills.
 
 
 
 
 Proficiency in marketplace tools: Amazon AMS, Myntra Ads, Flipkart Sellers Hub,
 
 
 
 
 Helium 10.
 
 
 
 
 Excellent Leadership, Project Management, And Cross-functional Collaboration Abilities.
 
 
 
 
 Education: Bachelor s degree (MBA or Executive MBA preferred).
 
 
 
 Skills: catagory manager,vendor negotiation,catagory head,catagory management,growth strategy,vendor management,e-commerce manager,marketplace tools
</div>

Product-CRM

<div>
 
 Before you apply to a job, select your language preference from the options available at the top right of this page.
 
 
 
 Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
 
 
 
 Job Description
 
 
 
 
 POSITION: AREA SALES MANAGER &ndash;
 
 
 
 Area Sales Manager is a middle management position that's responsible for the sales and business development in a particular region. They manage and support the various sales teams in their region, ensuring that they reach their sales targets and remain motivated. This position requires exceptional analytical, problem-solving and customer centric skills. Area Sales Manager develops an overall business plan, including sales strategies and Sales Plan &amp; activities
 
 
 
 About UPS Supply Chain Solutions-
 
 
 
 UPS Supply Chain Solutions&reg; is your end-to-end solution. Whether you need freight, customs brokerage or warehousing &amp; distribution services, UPS has it all. We&rsquo;re one of the world&rsquo;s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. And each of them &mdash; regardless of size &mdash; can take advantage of our global expertise, brand stability and leading-edge compliance and technology capabilities.
 
 
 
 Purpose / Objective
 
 
 
 <ul>
 <li>
 Business development through new customers acquisition and existing customers development to achieve assigned Sales Plans
 </li>
 <li>
 Increasing business opportunities through various routes to market
 </li>
 <li>
 Setting sales targets for individual reps and the team as a whole
 </li>
 <li>
 Developing sales programs that maximize sales from assigned accounts to target accounts.
 </li>
 <li>
 Overseeing and conducting market research to develop and implement sales initiatives.
 </li>
 <li>
 Developing and implementing sales strategies and product knowledge
 </li>
 <li>
 Delivering presentations to potential and existing customers
 </li>
 <li>
 Recruitment and training/ development of Team, Field Sales and Sales support team.
 </li>
 <li>
 Preparing concise sales reports
 </li>
 <li>
 Coaching group and individual sales reps for product and sales techniques
 
 
 </li>
 </ul>
 
 Primary Activities / Responsibilities
 
 
 
 <ul>
 <li>
 Create and implement plan for revenue generation by addition, penetration &amp; retention of customers through the sales team.
 </li>
 <li>
 Leading and motivating sales teams to achieve sales targets and revenue goals.
 </li>
 <li>
 Analysing market trends, developing sales strategies, and identifying opportunities for business growth
 </li>
 <li>
 Developing an overall business plan, including sales strategies and Sales activities
 </li>
 <li>
 Managing, training, and providing overall guidance to the sales team of an assigned region
 </li>
 <li>
 Setting reasonable sales targets to be achieved by the sales team.
 </li>
 <li>
 Improving sales targets within the assigned geographical location
 </li>
 <li>
 Building brand awareness, Create &amp; enhance brand image of the company with existing &amp; new clients through regular planning, monitoring, directing &amp; motivating the team.
 </li>
 <li>
 Monitor service rendered to clients regularly &amp; get feedback from the customer on a regular basis.
 </li>
 <li>
 Liaise regularly with clients for better understanding of their business needs &amp; new requirements.
 </li>
 <li>
 Ensure submission &amp; collection of bills.
 </li>
 <li>
 Ensure proper implementation of Contract Operating Procedure across the zone for each client.
 </li>
 <li>
 Monitor any leakage in the revenue.
 </li>
 <li>
 Create and execute initiatives to improve revenue churn.
 </li>
 <li>
 Conduct service reviews with customers based on Service Level Agreements.
 </li>
 <li>
 Review and appraise performance of team periodically.
 </li>
 <li>
 Coach and develop/update skills of team.
 
 
 </li>
 </ul>
 
 Performance Indicators
 
 
 
 <ul>
 <li>
 New Business Generation: (Increase Market Share) by acquiring new customers and expanding territories
 </li>
 <li>
 Customer retention: A strong indicator of customer satisfaction, loyalty, and ongoing revenue generation
 </li>
 <li>
 Sales cycle length: The time it takes for potential customers to go through the various stages of the sales process until they become a successfully closed deal
 </li>
 <li>
 Upsell and cross sell rates: Help improve average order value, generate revenue and profit at a lower incremental cost
 </li>
 <li>
 Churn rate: The percentage of customers who fall off the file during a given period of time
 </li>
 <li>
 NPS (Net Promoter Score): Indicates customer satisfaction and the likelihood of customers to recommend your products or services to others
 </li>
 <li>
 Team Management &ndash; Sales team management and development
 
 
 </li>
 </ul>
 
 Competency/Skill Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Logistics, Supply Chain or related field
 </li>
 <li>
 Minimum of 12 years of experience in Sales in the Shipping and Logistics Freight Forwarding industry
 </li>
 <li>
 Proven track record in developing and executing successful sales strategies
 </li>
 <li>
 Strong leadership and management skills with the ability to motivate and lead a team
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to build and maintain relationships with key accounts
 </li>
 <li>
 Analytical and strategic thinking with the ability to identify market trends and opportunities
 </li>
 <li>
 Proficient in Microsoft Office Suite and experience with CRM software
 
 
 </li>
 </ul>
 
 Employee Type
 
 
 
 Permanent
 
 
 UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
</div>

Area Sales Manager

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Store Manager, you&rsquo;ll oversee the entire customer experience, ensuring high visual and commercial standards that align with global strategies and your store&rsquo;s local context. Acting in line with our values, you&rsquo;ll drive both your success and the company&rsquo;s success.
 
 
 You will:
 
 
 <ul>
 <li>
 Lead your store team to deliver an outstanding customer experience while promoting and selling our products.
 </li>
 <li>
 Stay informed about your store&rsquo;s strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
 </li>
 <li>
 Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
 </li>
 <li>
 Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.
 </li>
 <li>
 Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
 </li>
 <li>
 Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
 </li>
 <li>
 Represent yourself and the brand positively during all customer interactions.
 
 
 
 </li>
 </ul>
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 
 We are looking for people with&hellip;
 
 
 
 <ul>
 <li>
 Experience in retail management and operations.
 </li>
 <li>
 A proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture.
 </li>
 <li>
 Proven results using customer centric reporting and tools.
 </li>
 <li>
 Expertise in sales planning, analysis, and follow-up.
 
 
 
 </li>
 </ul>
 
 And people who are&hellip;
 
 
 
 <ul>
 <li>
 Strong and confident leaders who inspire, coach, and develop their teams with integrity.
 </li>
 <li>
 Motivated to create great customers experiences while promoting and driving sales.
 </li>
 <li>
 Ambitious and motivated by performance, competition, and achieving goals.
 </li>
 <li>
 Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics.
 </li>
 <li>
 Flexible and solution oriented.
 </li>
 <li>
 Passionate about fashion trends, commerciality, and visual presentation, with a keen awareness of competitors.
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What you need to succeed :
 
 
 
 To be successful in the role as Store Manager, we believe you have proven leadership skills with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.
 
 
 <ul>
 <li>
 5+ years management / store management experience in a customer facing environment
 </li>
 <li>
 Previous experience of leading and managing teams
 </li>
 <li>
 Knowledge and passion for driving goals forward
 </li>
 <li>
 Has a passion for profitability and people
 </li>
 <li>
 Has a customer first mindset
 </li>
 </ul>
</div>

Store Manager

Encardio Rite

<div>
 
 About The Role
 
 
 
 The Executive Assistant to the Managing Director (EA to MD) plays a pivotal role in ensuring the smooth functioning of the Managing Director&rsquo;s office and is responsible for managing a variety of administrative tasks, ensuring efficient time management, and supporting key strategic initiatives. The EA will act as the primary point of contact between the MD and internal/external stakeholders, managing communications, meetings, and confidential documents. This is an ideal role for someone who is proactive, highly organized, and skilled at multitasking while handling sensitive information.
 
 
 
 Key Responsibilities
 
 
 
 
 Executive Support
 
 
 
 Provide comprehensive administrative support to the MD, including calendar management, travel arrangements, and meeting coordination.
 
 
 Prepare agendas, documents, and presentations for meetings.
 
 
 Manage and prioritize incoming requests, and ensure effective follow-ups.
 
 
 
 Communication Management
 
 
 
 Act as a liaison between the MD and other stakeholders, including employees, clients, and external partners.
 
 
 Draft, review, and manage all communications on behalf of the MD, ensuring clarity and professionalism.
 
 
 Handle sensitive and confidential information with discretion.
 
 
 
 Meeting Coordination and Follow-ups
 
 
 
 Schedule and coordinate meetings, ensuring that the MD is well-prepared for each.
 
 
 Organize board meetings and events, and take minutes, ensuring actionable items are documented.
 
 
 Provide timely reminders and manage follow-ups for ongoing tasks.
 
 
 
 Project Management Support
 
 
 
 Assist the MD in tracking the progress of strategic projects, ensuring that deadlines are met and key milestones are achieved.
 
 
 Collaborate with other departments to gather information and ensure smooth project execution.
 
 
 
 Travel and Logistics
 
 
 
 Arrange travel and accommodation for the MD, ensuring all logistics are smooth and efficient.
 
 
 Coordinate domestic and international travel, including visa arrangements and detailed itineraries.
 
 
 
 Document and File Management
 
 
 
 Maintain an organized system for tracking and storing documents, files, and reports.
 
 
 Ensure that all documents are easily accessible and confidential information is securely handled.
 
 
 
 Key Deliverables
 
 
 
 Well-organized calendar and time-management support for the MD.
 
 
 High-quality presentations, reports, and meeting minutes for strategic discussions.
 
 
 Timely and accurate coordination of meetings, travel, and events.
 
 
 Smooth execution of key strategic initiatives and follow-ups on action items.
 
 
 Organized and confidential management of documents and communications.
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree in business administration, Management, or related field.
 
 
 
 Technical Skills
 
 
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software.
 
 
 Familiarity with project management tools (e.g., Trello, Asana, or Monday.com).
 
 
 Experience in managing calendars, scheduling software, and virtual communication tools (Zoom, Teams, etc.).
 
 
 
 Soft Skills
 
 
 
 Strong organizational and multitasking abilities with great attention to detail.
 
 
 Excellent verbal and written communication skills, with the ability to communicate clearly and professionally.
 
 
 Discretion and confidentiality when handling sensitive information.
 
 
 Strong interpersonal skills and the ability to work with diverse teams and stakeholders.
 
 
 Ability to adapt quickly, think critically, and solve problems with minimal supervision.
</div>

Executive Assistant

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