3pl manager (warehouse & distribution) Jobs in Egypt

3pl manager (warehouse & distribution)

branch manager

assistant manager

assistant manager - distribution center Jobs in Egypt

assistant manager - distribution center

assistant manager, production operations Jobs in Egypt

assistant manager, production operations

assistant manager distribution center

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description<ul><li> 
Responsible for the operations of the DC end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards.</li><li>
Coordinating and supervising DC operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)</li><li>
Ensure efficient utilization of pickers with multi-tasking role in order to optimize UTRs.</li><li>
Inbound &amp; Outbound Orders: Ensure proper stock in DCs (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment.</li><li>
Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory.</li><li>
Inbound receiving: Accurate receiving of orders as per policies &amp; SOP.</li><li>
Outbound: Efficient and accurate picking and packing of Stores&rsquo; orders, as per SOP.</li><li>
Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.</li><li>
To supervise assigned DC, ensure profitability, provide good service and ensure development of employees.</li><li>
Managing DC personnel ensuring effective use of resources and meeting service level standards.</li><li>
Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of DCs operations.</li><li>
Ensuring implementation of actions pertinent to DC-related shrinkages.</li><li>
Ensuring that equipment, infrastructure, etc. in DCs are used properly and, at all times, maintained in good condition.</li><li>
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high-level service in both internal &amp; external side.</li><li>
Discussing with the Country DC Manager DC&rsquo;s issues/problems and propose solutions.</li><li>
Supervise all the maintenance internal activities and / third party suppliers.</li><li>
Ensuring appropriate and safe use of material handling equipment.</li><li>
Managing daily reports (loss &amp; gain, expiry date, dormant stock, in transit report, open inbound &amp; outbound)</li></ul> 
Qualifications<ul><li> 
You have at least 5-7 years of experience in warehousing &amp; DC.</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Good communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills.</li><li>
Language Skills: Very Good English would be highly advantageous.</li><li>
Computer Skills: Computer Skills: Very Good in Excel, ERP system.</li></ul></div>

Assistant Manager - Distribution Center

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the DC end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards.
 </li>
 <li>
 Coordinating and supervising DC operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Ensure efficient utilization of pickers with multi-tasking role in order to optimize UTRs.
 </li>
 <li>
 Inbound &amp; Outbound Orders: Ensure proper stock in DCs (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment.
 </li>
 <li>
 Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory.
 </li>
 <li>
 Inbound receiving: Accurate receiving of orders as per policies &amp; SOP.
 </li>
 <li>
 Outbound: Efficient and accurate picking and packing of Stores&rsquo; orders, as per SOP.
 </li>
 <li>
 Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 To supervise assigned DC, ensure profitability, provide good service and ensure development of employees.
 </li>
 <li>
 Managing DC personnel ensuring effective use of resources and meeting service level standards.
 </li>
 <li>
 Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of DCs operations.
 </li>
 <li>
 Ensuring implementation of actions pertinent to DC-related shrinkages.
 </li>
 <li>
 Ensuring that equipment, infrastructure, etc. in DCs are used properly and, at all times, maintained in good condition.
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high-level service in both internal &amp; external side.
 </li>
 <li>
 Discussing with the Country DC Manager DC&rsquo;s issues/problems and propose solutions.
 </li>
 <li>
 Supervise all the maintenance internal activities and / third party suppliers.
 </li>
 <li>
 Ensuring appropriate and safe use of material handling equipment.
 </li>
 <li>
 Managing daily reports (loss &amp; gain, expiry date, dormant stock, in transit report, open inbound &amp; outbound)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 5-7 years of experience in warehousing &amp; DC.
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language Skills: Very Good English would be highly advantageous.
 </li>
 <li>
 Computer Skills: Computer Skills: Very Good in Excel, ERP system.
 </li>
 </ul>
</div>

Jadeer

<div><h4 class="jobSectionHeader">Key Responsibilities:</h4><ul>
<li>Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. 
</li>
<li>Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. 
</li>
<li>Analyze performance metrics to identify areas for improvement and implement proactive solutions. 
</li>
<li>Manage customer queries and complaints, ensuring swift and satisfactory resolutions. 
</li>
<li>Coordinate with other teams to streamline processes and enhance overall service delivery. 
</li>
<li>Drive initiatives aimed at improving team morale and increasing job satisfaction among members. 
</li>
<li>Stay updated on industry practices and customer service technologies. 
</li>
<li>Conduct regular training sessions to ensure agents are well-versed in product knowledge and service protocols.</li>
</ul><h4 class="jobSectionHeader">Job Requirements:</h4><ul>
<li>Bachelor's degree in Business Administration, Communication, or a relevant field. 
</li>
<li>Proven experience of 3+ years as a Team Leader in a Contact Center environment. 
</li>
<li>Fluent or near-native proficiency in Spanish with excellent communication skills. 
</li>
<li>Strong leadership and team management skills, with the ability to motivate and support team members. 
</li>
<li>Proficient in using CRM software and contact center technologies. 
</li>
<li>Demonstrated ability to handle multiple tasks, prioritize, and meet deadlines. 
</li>
<li>Exceptional problem-solving and decision-making skills. 
</li>
<li>Experience in the Translation &amp; Localization industry is a plus. 
</li>
</ul><h4 class="jobSectionHeader">Job Conditions:</h4><ul>
<li>Full-Time Position</li>
<li>Position located in Maadi, with options for partial remote work.</li>
</ul><ul>
</ul>Work Conditions:<ul>
<li>
Working Hours: US shift.</li>
<li>Working model: Hybrid (Office and remotely)</li>
<li>Working Days: 5 days (2 days Off)</li>
<li>Reporting To: Service Delivery Assistant Manager. (SDAM)</li></ul></div>

Service Delivery Team leader-SPANISH

The HEINEKEN Company

<div>
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Takes orders through online platforms, emails or directly from the account manager.
 </li>
 <li>
 Informs customers in case of any out-of-stock products.
 </li>
 <li>
 Replies to all customer inquiries on anything related to the company&rsquo;s products.
 </li>
 <li>
 Informs account managers in case of any client credit issues to be resolved.
 </li>
 <li>
 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
 </li>
 <li>
 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
 </li>
 <li>
 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
 </li>
 <li>
 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
 </li>
 <li>
 Send some orders to primary distribution.
 </li>
 <li>
 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
 </li>
 <li>
 Aligns with the supply chain department in case of complaints related to product shortages.
 </li>
 <li>
 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
 </li>
 <li>
 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
 </li>
 <li>
 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
 </li>
 <li>
 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
 </li>
 <li>
 Handles any visibility issues in collaboration with the marketing team.
 </li>
 <li>
 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
 </li>
 <li>
 Performs a maintenance survey by asking clients about the performance of the maintenance team.
 </li>
 <li>
 Updates and sends case fail rate (CFR) report to the supply chain team.
 </li>
 <li>
 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
 </li>
 <li>
 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
 </li>
 <li>
 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
 </li>
 <li>
 Updates the customer request order report and sends it to the sales team on a daily basis.
 </li>
 <li>
 Develops monthly maintenance and installation survey reports.
 
 
 </li>
 </ul>
 Disclaimer: Other duties assigned as needed.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Customer and Detailed oriented
 </li>
 <li>
 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
 </li>
 <li>
 Able to manage stress and motivates
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Customer Service Officer - CSLP Support

Al Ahram Beverages Company

<div>
 
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ol>
 <li>
 Takes orders through online platforms, emails or directly from the account manager.
 </li>
 <li>
 Informs customers in case of any out-of-stock products.
 </li>
 <li>
 Replies to all customer inquiries on anything related to the company&rsquo;s products.
 </li>
 <li>
 Informs account managers in case of any client credit issues to be resolved.
 </li>
 <li>
 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
 </li>
 <li>
 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
 </li>
 <li>
 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
 </li>
 <li>
 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
 </li>
 <li>
 Send some orders to primary distribution.
 </li>
 <li>
 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
 </li>
 <li>
 Aligns with the supply chain department in case of complaints related to product shortages.
 </li>
 <li>
 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
 </li>
 <li>
 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
 </li>
 <li>
 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
 </li>
 <li>
 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
 </li>
 <li>
 Handles any visibility issues in collaboration with the marketing team.
 </li>
 <li>
 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
 </li>
 <li>
 Performs a maintenance survey by asking clients about the performance of the maintenance team.
 </li>
 <li>
 Updates and sends case fail rate (CFR) report to the supply chain team.
 </li>
 <li>
 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
 </li>
 <li>
 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
 </li>
 <li>
 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
 </li>
 <li>
 Updates the customer request order report and sends it to the sales team on a daily basis.
 </li>
 <li>
 Develops monthly maintenance and installation survey reports.
 </li>
 </ol>
 
 Disclaimer: Other duties assigned as needed.
 
 
 
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background:
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years of Experience:
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements:
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 
 
 
 Personal Skills
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Customer and Detailed oriented
 </li>
 <li>
 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
 </li>
 <li>
 Able to manage stress and motivates
 </li>
 </ul>
</div>

Customer Service Officer

Azadea Group

<div>
 
 
 Job Description:
 
 
 
 The Executive Assistant is responsible for offering comprehensive assistance and support to the manager, including scheduling his/her appointments, handling documents and processing correspondence needs.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage and prioritize the manager's correspondence, including calls, emails, and postal communications, ensuring timely and efficient handling.
 </li>
 <li>
 Oversee and prioritize the day-to-day operations of the manager's professional and personal affairs, providing high-quality support.
 </li>
 <li>
 Balance conflicting priorities and ensure matters are handled expeditiously and proactively. Demonstrate a positive, can-do attitude, following through on tasks and projects to successful completion.
 </li>
 <li>
 Identify, anticipate, and prepare information requirements for meetings, appointments, and presentations, ensuring all relevant details are organized and ready.
 </li>
 <li>
 Maintain an organized filing system, ensuring accurate and accessible documentation.
 </li>
 <li>
 Coordinate and manage travel arrangements (e.g., flights, hotels, rental cars) for the executive, ensuring all logistics are aligned with organizational policies and are well-organized.
 </li>
 <li>
 Participate in meetings, take minutes, and follow up on action items in coordination with the manager.
 </li>
 <li>
 Gather, analyze, and report information on assigned matters, generating reports and preparing presentations as needed while maintaining confidentiality.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Manage the Store Validation Report (SVR) process, collecting commercial details, gathering feedback on sales projections, and facilitating approval from the SV and Investment Committees.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Maintain and update the country&rsquo;s real estate database, tracking mall maps, lease terms, competitors' expansions, and ensuring timely lease renewals.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Organize and coordinate VIP/Principals&rsquo; visits, ensuring smooth execution of schedules.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Supervise the Back Office (BO) support team, ensuring proper staffing and performance by setting clear objectives and evaluating against established standards.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Manage reception areas by ensuring they are appropriately staffed and equipped.
 </li>
 <li>
 Drive a culture of exceptional customer service through on-the-job coaching/training for the support team and identifying further training needs in collaboration with talent development team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 3-5 Years in Executive Assistant position to GM or Country director.
 </li>
 <li>
 Multinational experience is a plus.
 </li>
 <li>
 Proficient English.
 </li>
 <li>
 Proficient Excel and PPT.
 </li>
 </ul>
 
 
</div>

Executive Assistant Vacancy

Hilton

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

Explore 1133+ Assistant manager distribution center in Egypt this November. Find roles across top companies and apply now to boost your career.

1133 assistant manager distribution center jobs IN Egypt

Assistant Manager - Distribution Center

Assistant Manager - Distribution Center

Service Delivery Team leader-SPANISH

Customer Service Officer - CSLP Support

Customer Service Officer

Executive Assistant Vacancy

Assistant Front Office Manager