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assistant manager hr shared services omanization role

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

<div>
 
 
 A leading logistics and freight forwarding company in Oman
 
 with established operations spanning warehousing, transportation, customs clearance, and international freight services. The client proudly serves key sectors including oil &amp; gas, retail, manufacturing, and government entities. We are seeking a visionary
 
 Omani Chief Executive Officer (CEO)
 
 to lead the company&rsquo;s strategic direction and operational performance. The CEO will be responsible for driving sustainable growth, making high-level corporate decisions, managing overall resources and operations, and serving as the primary link between the Board of Directors and the company&rsquo;s functions. Additionally, the CEO will act as the public representative of the organization and oversee department heads to ensure performance targets and organizational objectives are consistently met.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and execute the company&rsquo;s overall strategy and growth plans.
 </li>
 <li>
 Oversee logistics operations including freight, warehousing, customs clearance, and distribution.
 </li>
 <li>
 Lead financial performance management including budgeting, P&amp;L, and margin improvement.
 </li>
 <li>
 Drive digital transformation and enhance operational efficiency.
 </li>
 <li>
 Ensure compliance with regulations, ESG standards, Omanization policies, and Quality Management Systems (QMS).
 </li>
 <li>
 Build and maintain strong relationships with clients, ports, and government entities.
 </li>
 <li>
 Appoint and guide senior leadership; effectively allocate resources across departments.
 </li>
 <li>
 Provide regular performance and strategic reports to the Board of Directors.
 </li>
 <li>
 Represent the company in negotiations and at regional industry events.
 </li>
 <li>
 Uphold corporate governance, ethical standards, and foster a strong organizational culture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Omani national with 12&ndash;15 years of experience in logistics, supply chain, or freight forwarding.
 </li>
 <li>
 Minimum of 3 years in a senior executive leadership role.
 </li>
 <li>
 Proven leadership experience in Oman or GCC, with strong market understanding.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, or related field (required).
 </li>
 <li>
 Master&rsquo;s/MBA or specialized training in Corporate Leadership, Finance, or Law (preferred).
 </li>
 <li>
 Background in freight forwarding, 3PL, warehousing, customs, and port operations.
 </li>
 <li>
 Strong strategic planning and business execution skills.
 </li>
 <li>
 Excellent team leadership and performance management capabilities.
 </li>
 <li>
 Skilled in client relations, negotiation, and stakeholder engagement.
 </li>
 <li>
 Experience with corporate governance, ESG compliance, and quality management systems.
 </li>
 <li>
 Strong communication skills; fluency in English (Arabic is a plus).
 </li>
 <li>
 Ability to represent the company publicly and drive a performance-driven culture.
 </li>
 </ul>
 
 
</div>

Chief Executive Officer

Rikaz Real Estate Development

Company DescriptionRIKAZ Real Estate Development is dedicated to creating an exceptional residential experience through innovative and promising investment opportunities. Over the years, we have developed a range of residential units and continue to build on this foundation with new projects designed to meet market trends and customer needs. Our developments offer distinctive and modern living experiences, ensuring our clients enjoy a high standard of living.Role DescriptionThis is a full-time, on-site role located in Muscat for Sales Executives (Omanization). The selected candidates will be responsible for day-to-day tasks including lead generation, managing customer relationships, and driving sales. Responsibilities also involve providing exceptional customer support and maintaining effective communication to ensure customer satisfaction.Qualifications<ul><li>Excellent Communication and Customer Service skills</li><li>Ability to generate leads and drive sales</li><li>Strong Customer Support capabilities</li><li>Proven ability to work effectively in a team setting</li><li>Experience in real estate sales or call center is preferred</li><li>Bachelor's degree in Business Administration, Marketing, or a related field is advantageous</li></ul>Experience:<ul><li>Preffered to have exp in Real Estate + Bank + Insurance + Telecom etc</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Ability to Commute:<ul><li>Muscat (Required)</li></ul>*APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkORtalha@rikaz.omJob Type: Full-time

Sales Executive ( Omanization )

Mandarin Oriental

<div>
 
 Front Office Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
 </li>
 <li>
 To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
 </li>
 <li>
 To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
 </li>
 <li>
 To perform and check all duties related to shift opening and closing check list.
 </li>
 <li>
 Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
 </li>
 <li>
 Greet and escort guests promptly to their rooms.
 </li>
 <li>
 Handle guests&rsquo; complaints
 </li>
 <li>
 Help the Bell team when needed
 </li>
 <li>
 Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
 </li>
 <li>
 Ensure team product knowledge is maintained, updated and regularly tested.
 </li>
 <li>
 Attend and conduct meetings during absence or unavailability of management team.
 </li>
 <li>
 Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
 </li>
 <li>
 Communicate clearly with the Night Auditor and Accounting.
 </li>
 <li>
 Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Front Office Supervisor - Omani National

Hilton

<div>HR Administrator<h2 class="jobSectionHeader">
Job Purpose</h2>
To ensure all team members are paid accurately and on time, while supporting hotel management in providing a safe, fun, and motivational work environment that complies with labour laws, company policies, and brand values.
At Hilton Garden Inn Muscat, we pride ourselves on being Brighthearted meaning we go above and beyond to exceed guest expectations. By acknowledging this Job Description, you agree to embrace flexibility, multi-tasking, and role versatility whenever needed, ensuring you shine in every situation.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
General HR &amp; Administrative Duties</h3><ul><li>
Execute duties as assigned by the Support Services Manager or General Manager.</li><li>
Manage the full HR administration process, covering the entire Team Member lifecycle &mdash; from recruitment to exit.</li><li>
Process payroll for all hotel team members, reviewing accuracy and deductions, and reporting discrepancies to the Support Services Manager.</li><li>
Maintain complete and up-to-date team member files, ensuring compliance with company policies, labour laws, and relevant legal regulations.</li><li>
Prepare manning and payroll reports.</li><li>
Assist in monthly, quarterly, and year-end closings, and contribute to developing the annual payroll budget and manning guides.</li><li>
Coordinate the performance feedback and talent management process.</li><li>
Ensure, in collaboration with HODs, a smooth onboarding experience for all new team members.</li><li>
Work closely with HODs to develop, train, and retain talent through robust training and development offerings on property.</li><li>
Administer QA-relevant trainings, new hire orientations (NHOs), and other mandatory brand-specific trainings.</li><li>
Assist GM and management in driving engagement and trust.</li><li>
Promote company campaigns such as Travel with Purpose, Thrive@Hilton, and Catch Me at My Best, engaging both GM and HODs.</li><li>
Perform additional HR or accounting duties as required.</li><li>
Proactively assist in operational departments when business needs arise.</li><li>
Act as a passionate host and role model, demonstrating HGI brand personality behaviours.</li></ul>
<h3 class="jobSectionHeader">Accommodation Management</h3><ul><li>
Allocate rooms and flats for all employees, including managing transfers.</li><li>
Maintain an updated accommodation list at all times and inform HR of any changes.</li><li>
Monitor and control electricity and water consumption, taking weekly readings.</li><li>
Maintain an inventory system for all items procured for accommodation.</li><li>
Conduct a monthly bed linen inventory.</li><li>
Ensure all staff facilities are maintained in good order and cleanliness.</li><li>
Conduct regular inspections with the Housing Supervisor.</li><li>
Keep staff notice boards in accommodation updated with memos and information.</li><li>
Implement and enforce staff housing rules and regulations.</li><li>
Respond promptly to crisis or emergency situations.</li><li>
Oversee maintenance in accommodation and address requests in a timely manner.</li><li>
Liaise with tenants regarding building-related issues and concerns.</li></ul>
<h3 class="jobSectionHeader">Employee Relations &amp; Welfare</h3><ul><li>
Monitor and maintain the e-hotel and employee relations budget.</li><li>
Manage office procedures and maintain organized filing systems.</li><li>
Organize staff welfare activities such as the annual party, picnics, and extra activities.</li><li>
Ensure contracts for Executives and Grade A staff staying outside e-hotel accommodation are up to date and renewed as needed.</li><li>
Handle casual staff contracts, records, attendance, and monthly reports.</li><li>
Ensure staff cafeteria safety and hygiene standards are maintained.</li><li>
Prepare housing and employee relations Capex and budget.</li><li>
Manage staff locker hygiene and maintenance; ensure new staff receive lockers and records are updated.</li><li>
Handle the employee discipline process related to e-hotel accommodation.</li><li>
Maintain and regularly check employee passports.</li></ul>
An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Two years in HR working within a variety of functions
</li><li>Proven ability to establish strong, influential relationships with all levels in an organization</li><li>
Demonstrated ability to think</li><li>
Proven ability to effectively and clearly convey ideas verbally and in writing</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

HR Administrator

Converge

<div>
 
 
 The Client:
 
 
 
 Our client is a leading FMCG company. As they continue to expand their presence in Oman, we are on the lookout for an experienced HR Manager to drive human resources initiatives in line with Oman labor regulations and strengthen organizational effectiveness.
 
 
 
 
 
 
 The Role:
 
 
 
 As the HR Manager, you will be at the forefront of our client&rsquo;s HR strategy, leading core HR functions to ensure operational excellence, compliance, and employee engagement. This role is pivotal in shaping the HR framework, implementing policies, and fostering a high-performance culture across the organization. The key responsibilities would revolve around:
 
 
 
 
 <ul>
 <li>
 HR Policy Development: Design, review, and implement HR policies in line with labor law and best practices.
 </li>
 <li>
 Job Description &amp; Role Structuring: Create and maintain comprehensive job descriptions and ensure alignment with organization structure.
 </li>
 <li>
 Performance Management: Lead the performance management cycle, including KPI development, appraisal frameworks, and feedback systems.
 </li>
 <li>
 KPI Cascading: Translate corporate goals into functional and individual KPIs and ensure alignment across departments.
 </li>
 <li>
 Authority Matrix Creation: Design and update the authority matrix to clarify roles, responsibilities, and decision rights.
 </li>
 <li>
 Incentive &amp; Bonus Scheme Development: Build transparent and motivating bonus and incentive schemes based on performance metrics and market benchmarks.
 </li>
 <li>
 HR Strategy Alignment: Support the leadership team with HR strategies that enhance productivity, talent retention, and employee engagement.
 </li>
 </ul>
 
 
 
 
 
 The Ideal Candidate:
 
 
 <ul>
 <li>
 Proven track record of at least 7&ndash;10 years in core HR functions, preferably within FMCG, manufacturing, or food sectors.
 </li>
 <li>
 Strong understanding of Oman labor laws, HR regulations, and compliance requirements.
 </li>
 <li>
 Exceptional expertise in HR policy creation, performance management systems, organizational design, KPI development, HR analytics, and compensation &amp; benefits frameworks.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Results-driven mindset with the ability to thrive in a fast-paced, dynamic environment.
 </li>
 <li>
 Strategic thinker with the ability to translate business needs into actionable HR strategies.
 </li>
 <li>
 Proficiency in HRIS systems and MS Office (Excel, PowerPoint, Word).
 </li>
 <li>
 As per Oman government initiatives, locals are highly preferred on this role.
 </li>
 </ul>
 
 
</div>

Human Resources Manager

Albrakah Development and United Investment SPC

Manage the recruitment and selection process to attract top talents locally and internationally.Interviewing and hiring staff.Supporting a positive workplace culture and aligning HR strategies with business objectives.Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.Strong leadership, decision-making, and organizational skills.Support current and future business needs through the development, engagement, motivation, and retention of employees.Maintain accurate and up-to-date employee records, including contracts, performance reviews, disciplinary actions, and legal documentation.Requirements:In-depth knowledge of labour law and HR best practices.Proven experience as an HR Manager or similar HR role in GCC countries and Asian countries (5+ years).Excellent interpersonal and communication skills.Job Type: Full-timePay: RO1,000.000 per month

HR manager

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