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logistics & operations manager Jobs in Oman

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The Operations Director will manage all branches and all divisions, ensuring quality, cost control, growth, consistency, and daily discipline across the entire operation.You will lead restaurant managers, bakery/pastry teams, production teams, grocery staff, catering, drivers, dispatch, and customer service teamsKey ResponsibilitiesOperations Management* Oversee daily operations of Restaurant, Caf&eacute;, Bakery, Grocery, Talabat, Catering &amp; Production* Ensure consistency in quality, service, cleanliness, and brand standards* Build and enforce SOPs across all departments* Manage staff schedules, labor planning, and performanceProduction Lines* Supervise production quality, batch control, labeling, food safety* Coordinate with chefs on recipe standards and shelf-life control* Minimize waste and improve production efficiencySales &amp; KPIs* Set and monitor KPIs for all departments* Control food cost, labor cost, wastage and portioning* Improve sales in restaurant, ground floor, grocery, Talabat, catering &amp; B2B* Review daily &amp; weekly sales with ownershipMarketing &amp; Launch Support* Support influencers, marketing campaigns, weekend offers, bundles, new product launches* Ensure product presentation, packaging, photos, and display standards are highExpansion* Lead new branch openings* Manage recruitment, training, equipment, and fit-out timelines* Ensure consistency across all new locationsCustomer Experience* Solve operational issues quickly* Improve guest satisfaction and reduce complaints* Maintain premium hospitality standardsRequirements (Must-Have)* 10&ndash;15+ years experience as Operations Manager / Director in F&amp;B* Strong background in multi-branch operations, caf&eacute; &amp; bakery experience preferred* Experience in production-based concepts (frozen, chiller, juices, prep kitchens)* Strong HACCP, ISO, food safety knowledge* Excellent English (Arabic is a plus)* Strong financial and P&amp;L understanding* Very strong in staff leadership, structure, and reporting* Able to work in a premium brand with fast expansion* Hands-on operator, not a desk-only managerWhat We Offer* Competitive salary* Growth within a fast-scaling brand* Opportunity to build your own team and lead expansions* Dynamic environment and strong ownership support* Ability to shape operations of a multi-division F&amp;B brandHow to ApplySend your CV to: yasmin.assaf12@outlook.comJob Type: Full-time

Operations manager

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

Newrest

<div>Want to join a group where your work really matters and where every effort can help you grow? At Newrest, we move forward thanks to those who get involved, who dare to take risks, and who want to progress. Join a dynamic team with an entrepreneurial and competitive spirit, where decisions are made quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, field experience first: even the CEO pushes trolleys.
About Newrest :
Newrest, an expert in out-of-home catering and facility management, is one of the world's leading multi-sector catering companies. Driven by an &ldquo;Unlimited&rdquo; pioneering spirit, the group deploys its expertise in 53 countries through its 60,000 employees.
Our offering covers a wide range of services: Inflight, buy-on-board and duty-free services, catering, remote site, rail, retail and concessions, as well as comprehensive facility management solutions.
More than just a group, it is a true family, with 97% of its capital held by more than 700 employees. 
In order to anticipate our future operational needs in strategic positions and create a talent pool. Newrest is looking for local talent to join one of our group subsidiaries.
Deputy Operations Manager
As a Deputy Operations Manager, you will oversee the full management of the sites (in partnership with the Operations Director), ensuring operational excellence and compliance with company standards. Your mission will include:
<ul><li>Lead and Supervise Operations</li>
<li><ul><li>Manage day-to-day activities across sites, ensuring adherence to signed contracts and operational standards.</li>
<li>Guarantee the quality of services delivered to clients and maintain strong client relationships.</li>
<li>Monitor KPIs closely and implement corrective action plans when necessary.</li>
</ul></li><li>Team and Resource Management</li>
<li><ul><li>Organize and manage operational units, production teams, supply chain, and site resources.</li>
<li>Supervise HR activities including planning, vacation schedules, and timesheets.</li>
<li>Animate and motivate teams to foster performance, responsiveness, and revenue growth.</li>
<li>Participate actively in team training and development.</li>
</ul></li><li>Compliance and Quality Assurance</li>
<li><ul><li>Ensure strict application of HACCP procedures and health &amp; safety standards.</li>
<li>Control storage organization and proper use of individual safety equipment.</li>
<li>Maintain the integrity of the quality management system during changes and report improvement opportunities.</li>
</ul></li><li>Strategic Development</li>
<li><ul><li>Support the opening of new contracts and contribute to business development nationwide.</li>
<li>Propose innovative solutions and new work methods to improve services and operational efficiency.</li>
<li>Guarantee the correct use of group tools (e.g., Winrest) and follow group guidelines for innovation and golden rules (inventory control, expense claims).</li>
</ul></li><li>Reporting and Representation</li>
<li><ul><li>Provide accurate and timely reporting to the country manager, including group-level requirements.</li>
<li>Represent the company with local authorities and administrations when necessary.</li> 
</ul></li></ul> 
 
<ul><li>Familiar with the remote sector (Onshore or Offshore), 5 years experiences in Mining or Oil &amp; gas sector is a real plus.</li><li>
Strong leadership and organizational skills.</li>
<li>Ability to manage complex operations and drive continuous improvement.</li>
<li>Proactive mindset with a focus on quality, safety, and client satisfaction.</li><li>
Able to manage of international teams</li><li>
Fluent English, second language is better</li><li>
Hight pressure resistance</li><li>
Sense of organization, method and respect of local constraints</li></ul>
ABOUT NEWREST :
Specialist in out-of-home catering in 53 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.
Our 60,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
https://www.newrest.eu/</div>

Deputy Operations Manager M/W

Source of International quality

Qualifications<ul><li>Strong analytical skills for evaluating logistics metrics and identifying process improvements</li><li>Excellent customer service and communication skills to manage client relationships and address inquiries effectively</li><li>Proficiency in transportation management and supply chain management for coordinating shipments and optimizing processes</li><li>Ability to work collaboratively in a team environment and independently in a hybrid setting</li><li>Knowledge of international logistics and export regulations is a plus</li><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field</li><li>Experience in the seafood or export industry is an advantage</li></ul>For apply please submit your CV what's app : +968 91999573 Email: khalifa.alsaadi99@gmail.com&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Logistics & Operations Manager

Crowne Plaza Hotel

<div>Your day-to-day key responsibilities

F&amp;B Service Operations:
<ul><li>Oversee daily F&amp;B service operations across all outlets (restaurant, bar, room service, banquets, etc.)</li></ul>
<ul><li>Ensure exceptional guest service standards and memorable experiences.</li></ul>
<ul><li>Implement and monitor SOPs for service excellence.</li></ul>
<ul><li>Lead, train, and motivate F&amp;B service staff to meet performance targets.</li></ul>
<ul><li>Collaborate with sales &amp; events teams for smooth banquet and event execution.</li></ul>
<ul><li>Work closely with outlet managers on menu development, seasonal promotions, signature dishes, and theme night concepts to drive guest engagement and revenue.</li></ul>

Kitchen &amp; Culinary Oversight:
<ul><li>Supervise all kitchen operations, ensuring consistency, quality, and presentation of food.</li></ul>
<ul><li>Partner with the Chef on menu planning, food costing, and innovation.</li></ul>
<ul><li>Ensure full compliance with HACCP standards and all food safety regulations.</li></ul>
<ul><li>Oversee kitchen staff hiring, training, and performance management.</li></ul>
<ul><li>Monitor kitchen inventory, procurement, and stock rotation to minimize waste and control costs.</li></ul>

People
<ul><li>Supervise all kitchen operations, ensuring consistency, quality, and presentation of food.</li></ul>
<ul><li>Partner with the Executive Chef on menu planning, food costing, and innovation.</li></ul>
<ul><li>Ensure full compliance with HACCP standards and all food safety regulations.</li></ul>
<ul><li>Oversee kitchen staff hiring, training, and performance management.</li></ul>
<ul><li>Monitor kitchen inventory, procurement, and stock rotation to minimize waste and control costs.</li></ul>

Guest Experience
<ul><li>Ensure every guest interaction&mdash;whether in the restaurant, through room service, or at events&mdash;is consistently excellent.</li></ul>
<ul><li>Act as the main point of contact for VIPs, special occasions, and guest feedback.</li></ul>
<ul><li>Monitor guest satisfaction scores and online reviews to identify trends and areas for improvement.</li></ul>
<ul><li>Implement service recovery processes and train staff on personalized service and upselling.</li></ul>
<ul><li>Collaborate with marketing and guest relations to create unique F&amp;B experiences that enhance the hotel&rsquo;s brand.</li></ul>

Financial
<ul><li>Assist in preparing the annual F&amp;B budget and manage departmental expenses.</li></ul>
<ul><li>Monitor and manage F&amp;B financial performance, including forecasting and reporting.</li></ul>
<ul><li>Drive revenue through creative promotions, menu innovation, and upselling strategies.</li></ul>
<ul><li>Identify new sales opportunities in collaboration with the catering and events team.</li></ul>
<ul><li>Ensure secure handling of credit and financial transactions.</li></ul>
<ul><li>Foster collaboration between service and kitchen teams for efficient operations.</li></ul>
<ul><li>Ensure compliance with all health, safety, and licensing regulations.</li></ul>

Qualifications Required
<ul><li>Bachelor&rsquo;s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field</li></ul>
<ul><li>4+ years&rsquo; related experience, including management experience</li></ul>
<ul><li>Must obtain certifications or permits as required by local government</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Food and Beverage Operations Manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Store Manager | MAF Retail | Hypermarket Oman
 
 
 
 Role Summary
 
 
 
 Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store,as well as driving the retail operations to maximize sales, profitability, stock management. Responsible for delivering best in class customer experience (NPS) and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage and retain the workforce within the store.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Resource availability to serve the customers and to match the customer flow in the store.
 </li>
 <li>
 Train, develop teams to meet the customer requirements.
 </li>
 <li>
 Skill development to face future challenges.
 </li>
 <li>
 Overall health &amp; safety.
 </li>
 <li>
 Team engagement &amp; retention (OHI).
 </li>
 <li>
 Meet, interact with customer to know their preferences to enhance their experience (NPS).
 </li>
 <li>
 Focus groups ton enhance customer experience.
 </li>
 <li>
 Stock, Shrinkage and Waste management (Business cycle).
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration.
 </li>
 <li>
 8+ years relevant experience in a similar role, 5+ years in a Retail Business.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Strong people and negotiation skills - capable to easily build relationships across all levels.
 </li>
 <li>
 Leadership skills.
 </li>
 <li>
 Strong and pragmatic problem solving coupled with analytical capabilities.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Manager

Explore 481+ Operations manager in Oman this December. Find roles across top companies and apply now to boost your career.

481 operations manager jobs IN Oman

Operations manager

Spa Operations Manager

Spa Operations Manager

Deputy Operations Manager M/W

Logistics & Operations Manager

Food and Beverage Operations Manager

Store Manager