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assistant manager operations - tmart

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hr manager

Global Source Logistics

<p>Job Summary:</p><p>The HR Manager is responsible for overseeing all human resource functions including recruitment, employee relations, performance management, training &amp; development, payroll coordination, and compliance with labor laws. The role ensures that the company attracts, develops, and retains qualified employees while maintaining a positive and productive work environment.</p><p>Key Responsibilities:1. Recruitment &amp; Staffing</p><ul><li>Develop and implement recruitment strategies</li><li>Manage job postings, interviews, and selection process</li><li>Coordinate onboarding and orientation programs</li><li>Ensure timely hiring based on manpower requirements</li></ul><p>2. Employee Relations</p><ul><li>Handle employee grievances and disciplinary actions</li><li>Maintain positive workplace culture</li><li>Provide HR guidance to employees and department heads</li></ul><p>3. Performance Management</p><ul><li>Develop KPIs and performance appraisal systems</li><li>Conduct annual performance reviews</li><li>Support managers in employee evaluations and development plans</li></ul><p>4. Training &amp; Development</p><ul><li>Identify training needs and organize programs</li><li>Develop employee skill enhancement initiatives</li><li>Monitor effectiveness of training sessions</li></ul><p>5. Payroll &amp; Compensation</p><ul><li>Coordinate payroll processing with finance department</li><li>Manage employee benefits, leave records, and attendance</li><li>Ensure accurate salary structures and allowances</li></ul><p>6. HR Policies &amp; Compliance</p><ul><li>Develop and update HR policies and procedures</li><li>Ensure compliance with Oman Labor Law and company regulations</li><li>Maintain employee records and documentation</li></ul><p>7. Administration &amp; Reporting</p><ul><li>Prepare HR reports and manpower planning data</li><li>Maintain HRIS and employee databases</li><li>Support audits and management reporting</li></ul><p>Requirements:Education:</p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>HR Certification (Preferred)</li></ul><p>Experience:</p><ul><li>5&ndash;8 years of HR experience (preferably in logistics / supply chain / transport industry)</li><li>Minimum 2 years in a managerial role</li></ul><p>Skills:</p><ul><li>Strong leadership and people management skills</li><li>Knowledge of Oman labor laws</li><li>Excellent communication and negotiation skills</li><li>Problem-solving and decision-making ability</li><li>Proficiency in HR software and MS Office</li></ul><p>Key Competencies:</p><ul><li>Strategic thinking</li><li>Conflict resolution</li><li>Organizational skills</li><li>Confidentiality &amp; professionalism</li><li>Team leadership</li></ul><p>Job Type: Full-time</p>

HR MANAGER

Oceaneering

<div>
 <p>
  🔷
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  Oceaneering is seeking a highly capable and strategic
  <strong>
   HR Manager
  </strong>
  to lead and deliver Human Resources operations in Oman. In this role, you will act as a trusted HR business partner, embedding corporate and regional HR strategy into local operations, and ensuring high‑quality HR support to leaders, employees, and business segments across the country.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will collaborate closely with HR Centers of Expertise (COEs), support cultural and organisational change initiatives, and oversee all HR service delivery within Oman.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔷
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HR Leadership &amp; Business Partnering
  </strong>
 </p>
 <ul>
  <li>
   Equip local leaders with the tools and knowledge needed to manage their people effectively in alignment with business strategy.
  </li>
  <li>
   Drive best‑practice sharing and harmonisation across functions and regions.
  </li>
  <li>
   Act as the liaison between the business line and HR COEs to ensure HR services align with internal client needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Employee Relations &amp; Labour Law
  </strong>
 </p>
 <ul>
  <li>
   Support the development and implementation of effective labour relations and employee relations strategies.
  </li>
  <li>
   Benchmark internal and external HR environments to improve policies and initiatives.
  </li>
  <li>
   Maintain strong working knowledge of Oman labour law and emerging employment legislation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Organisational Development &amp; Change
  </strong>
 </p>
 <ul>
  <li>
   Lead and influence cultural, organisational, and people‑related change initiatives.
  </li>
  <li>
   Partner with HR COEs to implement communication and change plans across the local business area.
  </li>
  <li>
   Support continuous improvement and service‑level enhancements through proactive client feedback.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HR Operations &amp; Team Leadership
  </strong>
 </p>
 <ul>
  <li>
   Provide development, coaching, engagement, and supervision for HR staff within the region.
  </li>
  <li>
   Support global and local HR projects as required.
  </li>
  <li>
   Ensure compliance with HSE, quality, and environmental systems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔷
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree and
   <strong>
    5&ndash;10 years Human Resources experience
   </strong>
   , or an equivalent combination of education and experience.
  </li>
  <li>
   Strong influencing, coaching, and stakeholder‑management skills.
  </li>
  <li>
   Proven commercial awareness and business partnering capability.
  </li>
  <li>
   Experience managing significant organisational change.
  </li>
  <li>
   Deep knowledge of Oman labour law.
  </li>
  <li>
   Experience working within a unionised environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desired:
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s degree in Human Resources.
  </li>
  <li>
   Experience advising on complex employee relations matters.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔷
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Excellent English and Arabic verbal &amp; written communication skills.
  </li>
  <li>
   Strong prioritisation, diary management, and ability to work on own initiative.
  </li>
  <li>
   Proficiency in Microsoft Office and HR Information Systems.
  </li>
  <li>
   Detail‑oriented with strong accuracy and time‑management skills.
  </li>
  <li>
   Commitment to continuous professional development.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔷
  <strong>
   Working Conditions
  </strong>
 </p>
 <ul>
  <li>
   Primarily
   <strong>
    office‑based
   </strong>
   , indoors during the day (occasionally at night).
  </li>
  <li>
   May encounter occasional airborne dust at the workplace.
  </li>
  <li>
   Classified as
   <strong>
    light work
   </strong>
   : occasional lifting up to 20 lbs; frequent standing.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔷
  <strong>
   How to Apply
  </strong>
 </p>
 <p>
  Please apply directly through
  <strong>
   LinkedIn (Easy Apply)
  </strong>
  .
 </p>
 <p>
  All applications will be reviewed confidentially.
 </p>
</div>


Human Resources Manager

EDECS

<div>
 <p>
  <strong>
   Purpose of the Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The HR Business Partner (HRBP) will be responsible for establishing and leading the Human Resources function for EDECS&rsquo;s new construction site operations in Oman. This role requires a hands-on and highly organized HR professional capable of setting up HR systems, ensuring compliance with local laws, managing payroll and workforce administration, and providing end-to-end HR support for both local and expatriate staff. The HRBP will act as a strategic partner to the Project Management Team and as a key representative of corporate HR on-site.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. HR Setup and Compliance
  </strong>
 </p>
 <ul>
  <li>
   Establish the full HR infrastructure in the new country/site, including policies, processes, and documentation systems.
  </li>
  <li>
   Develop the
   <strong>
    organization chart
   </strong>
   in collaboration with project and corporate teams to reflect reporting structures and project manpower needs.
  </li>
  <li>
   Ensure full compliance with local labor laws, statutory registrations, and employment regulations.
  </li>
  <li>
   Responsible of establishing employees files
  </li>
  <li>
   Act as head of PRO to manage work permits and visas.
  </li>
  <li>
   Coordinate company and employee registrations with labor, social security, and tax authorities.
  </li>
  <li>
   Develop and localize the HR policies, employee handbook, and site-specific HR procedures aligned with corporate standards.
  </li>
  <li>
   Represent the company during labor inspections and ensure full readiness by maintaining accurate employment documentation, statutory records, and site compliance reports.
  </li>
  <li>
   Liaise with government officials, labor officers, and regulatory bodies to resolve queries and ensure ongoing compliance.
  </li>
 </ul>
 <p>
  <strong>
   2. Payroll,
  </strong>
 </p>
 <p>
  Responsible of running monthly payroll and posting it every month
 </p>
 <p>
  <strong>
   3. Recruitment and Selection
  </strong>
 </p>
 <ul>
  <li>
   Develop manpower plans based on project requirements and mobilization phases.
  </li>
  <li>
   <strong>
    Interview candidates
   </strong>
   and coordinate with recruitment agencies and project managers for local hiring.
  </li>
  <li>
   Prepare and manage employment offers, onboarding documentation, and
   <strong>
    contract signatures
   </strong>
   for both expatriates and locals.
  </li>
  <li>
   Manage mobilization logistics including visas, travel, accommodation, and onboarding formalities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   4. Onboarding and HR Orientation
  </strong>
 </p>
 <ul>
  <li>
   Design and conduct
   <strong>
    HR orientation programs
   </strong>
   for all new employees (expatriate and local) to ensure understanding of company culture, HR policies, Code of Business Conduct, and site regulations.
  </li>
  <li>
   Ensure timely onboarding and integration of new hires into the site organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   5. Timekeeping and Payroll Administration
  </strong>
 </p>
 <ul>
  <li>
   Establish and oversee the
   <strong>
    timekeeping process
   </strong>
   across all site departments to ensure accuracy and compliance.
  </li>
  <li>
   Implement a standardized
   <strong>
    timesheet system
   </strong>
   to capture daily and weekly attendance, overtime, rest days, and leave.
  </li>
  <li>
   Verify and approve
   <strong>
    timesheet calculations
   </strong>
   before submission to payroll, ensuring accuracy in working hours, overtime rates, and deductions.
  </li>
  <li>
   Coordinate with site supervisors and department heads to validate workforce attendance and resolve discrepancies.
  </li>
  <li>
   Manage/follow up
   <strong>
    payroll calculations
   </strong>
   for both local and expatriate employees, ensuring compliance with local tax and statutory requirements
  </li>
  <li>
   Coordinate and revise payroll with external provider if applied.
  </li>
  <li>
   Maintain accurate records of salary components, benefits, and allowances.
  </li>
  <li>
   Support and prepare Payroll process, audits, and reconciliations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   6. Compensation and Market Benchmarking
  </strong>
 </p>
 <ul>
  <li>
   Conduct
   <strong>
    salary surveys
   </strong>
   and market analysis to ensure competitiveness and internal equity.
  </li>
  <li>
   Recommend adjustments to salary scales and benefits packages based on survey results and project dynamics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   7. HR Operations
  </strong>
 </p>
 <ul>
  <li>
   Set up and maintain personnel files, HR databases, and HR information systems (HRIS).
  </li>
  <li>
   Manage employee records, leave balances, and statutory documentation.
  </li>
  <li>
   Prepare monthly HR reports on
   <strong>
    headcount
   </strong>
   , recruitment, attendance, and turnover.
  </li>
  <li>
   Coordinate with Site administration on staff accommodation, meals, and transportation when applicable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   8. Employee Relations and Engagement
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first point of contact for employee relations issues, grievances, and disciplinary actions.
  </li>
  <li>
   Ensure consistent application of company policies and procedures.
  </li>
  <li>
   Promote a positive work culture and maintain healthy employee-management relations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   9. Performance and Development
  </strong>
 </p>
 <ul>
  <li>
   Coordinate the implementation of the performance management process at site level.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
  </li>
  <li>
   Minimum 7&ndash;10 years of progressive HR experience, preferably within the construction or engineering industry.
  </li>
  <li>
   Proven experience in setting up HR functions in a new country or large-scale project environment.
  </li>
  <li>
   Strong knowledge of local labor legislation (preferably Oman).
  </li>
  <li>
   Experience in
   <strong>
    timekeeping, timesheet calculations, and payroll management
   </strong>
   .
  </li>
  <li>
   Proven capability in managing both expatriate and local workforces.
  </li>
  <li>
   Excellent communication and interpersonal skills in English .
  </li>
  <li>
   Strong problem-solving and organizational skills; able to work independently under remote site conditions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Strategic and operational HR capability
  </li>
  <li>
   Cross-cultural awareness and adaptability
  </li>
  <li>
   Strong analytical and numerical ability (for payroll and timesheets)
  </li>
  <li>
   Integrity, confidentiality, and professionalism
  </li>
  <li>
   Effective communication and stakeholder management
  </li>
  <li>
   Hands-on, proactive, and solution-oriented mindset
  </li>
 </ul>
 <p>
 </p>
</div>


HR Business Partner – Oman

Daikin Industries Ltd.

<p></p><div><div><div><div><div><div><div><b>Entity: </b>Daikin Middle East
</div></div></div></div><div><div><div><div><b>Job Category: </b>Human Resources
</div></div></div></div><div><div><div><div><b>Location:
</b>Muscat, Muscat, OM
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>2712
</div></div></div></div><div><div><div><div><div>Daikin Middle East &amp; Africa is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.</div><div></div><div><b><br>
About the Role</b></div><br>
<div></div>
<div>
The <b>HR Business Partner (Omani Talent)</b> will act as a strategic partner to business leaders while ensuring operational HR excellence for our affiliate. This role will be based in Muscat and will balance strategic workforce planning with hands-on HR operations, ensuring compliance with local labor regulations and alignment with global HR frameworks.</div><br>
<div></div>
<div>
The role requires strong stakeholder management capability, sound knowledge of labor legislation in Oman, and the ability to drive employee engagement, performance culture, and organizational effectiveness. As a trusted advisor to management and employees, the HRBP will champion best HR practices, support change initiatives, and contribute to building a high-performance, compliant, and sustainable work environment.</div><br>
<div></div>
<div><b>
How You Will Make an Impact</b></div><br>
<div></div>
<div><b>
Strategic &amp; Business Partnering</b></div>
<ul>
<li>Act as a trusted HR advisor to business leaders, providing guidance on organizational design, workforce planning, employee relations, and performance management.</li>
<li>Contribute to headcount planning and manpower cost control.</li>
<li>Support organizational development and change management initiatives.</li>
<li>Partner with leadership to drive employee engagement and retention strategies.</li>
<li>Provide HR analytics and regular reports to support informed decision-making.</li>
<li>Work closely with the Talent Acquisition (TA) team to support recruitment activities, and workforce planning.</li></ul><br>
<div></div>
<div><b>
Employee Relations &amp; HR Operations</b></div>
<ul>
<li>Act as the internal HR focal point by addressing employee inquiries, concerns, and requests in a timely and professional manner.</li>
<li>Manage employee lifecycle activities including onboarding, probation management, confirmation, transfers, promotions, and exits.</li>
<li>Oversee disciplinary and grievance processes in line with company policy and local labor regulations, involving the Managing Director when required.</li>
<li>Ensure proper documentation and record-keeping of employee files in compliance with statutory and internal requirements.</li>
<li>Manage and advise on the performance management process, including calibration and development planning.</li>
<li>Conduct coaching sessions and provide guidance to managers on people-related matters.</li>
<li>Manage employee engagement initiatives and support internal communication activities.</li></ul><br>
<div></div>
<div><b>
HR Systems &amp; Administration</b></div>
<ul>
<li>Maintain accurate employee data in SAP SuccessFactors (Employee Central).</li>
<li>Manage approvals in Envision HRIS and initiate 4ME new user requests and employee transactions.</li>
<li>Ensure data integrity, reporting accuracy, and confidentiality of HR records.</li>
<li>Coordinate and work closely with the HS Shared Services team to ensure accurate data submission, compliance with policies.</li>
<li>Prepare monthly HR dashboards and statutory reports as required.</li></ul><br>
<div></div>
<div><b>
Learning &amp; Development</b></div>
<ul>
<li>Identify training needs in collaboration with business leaders.</li>
<li>Implement and coordinate training activities in cooperation with the L&amp;D function.</li>
<li>Facilitate workshops and awareness sessions when required.</li></ul><br>
<div></div>
<div><b>
Compliance &amp; HR Audit</b></div>
<ul>
<li>Ensure full compliance with the Oman Labour Law and related Ministerial Decisions; proactively monitor legislative updates and assess organizational impact.</li>
<li>Maintain audit-ready documentation, proper delegation of authority (DoA), and secure HRIS records in line with corporate governance standards.</li>
<li>Act as the focal point for internal and external audits and regulatory inspections, liaising with relevant authorities in Muscat when required and driving corrective action plans to closure.</li></ul><br>
<div></div>
<div><b>
Leadership &amp; Team Management</b></div>
<ul>
<li>Manage, coach, and develop HR team member(s).</li>
<li>Promote a culture of accountability, service excellence, and continuous improvement within HR.</li></ul><br>
<div></div>
<div><b>
What You Need to Succeed</b></div><br>
<div></div>
<ul>
<li>University Degree in Human Resources, Business Administration, or related field.</li>
<li>Minimum 8 years of progressive HR experience with strong exposure to operational and strategic HR in multination environment.</li>
<li>Solid working knowledge of labor regulations of Oman.</li>
<li>Proven experience in employee relations, performance management, compliance, and HR operations.</li>
<li>Experience managing HR systems (preferably SAP SuccessFactors).</li>
<li>Demonstrated ability to partner with senior stakeholders and influence decision-making.</li>
<li>Prior people management experience is required.</li>
<li>Strong business acumen and strategic thinking capability.</li>
<li>High level of integrity and confidentiality.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong problem-solving and decision-making skills.</li>
<li>Ability to manage change and work in a matrix organization.</li></ul><div></div><div><b><br>
Good climate starts with people</b><br>
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div><p></p>

HR Business Partner (Omani Talent)

iSTYLE Oman

<div>
 Date: Feb 14, 2026
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Muscat, OM
 <br/>
 <br/>
 Company: iStyle Muscat LLC
 <br/>
 <br/>
 Req ID: 2869
 <br/>
 <br/>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Retail Store Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Technical and Operations
 <br/>
 <br/>
 <ul>
  <li>
   Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
  </li>
  <li>
   Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
  </li>
  <li>
   Apply the Apple planogram
  </li>
  <li>
   Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
  </li>
  <li>
   Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
  </li>
  <li>
   Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
  </li>
  <li>
   Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
  </li>
  <li>
   Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
  </li>
  <li>
   Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
  </li>
  <li>
   Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
  </li>
  <li>
   Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
  </li>
  <li>
   Managers on a regular basis
  </li>
  <li>
   Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
  </li>
  <li>
   Work closely with the HR Department on staffing needs and training plans
  </li>
  <li>
   Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Talent Development
 <br/>
 <br/>
 <ul>
  <li>
   Lead and coach the team cultivating empowerment and ownership
  </li>
  <li>
   Develop capabilities and secure a solid succession plan
  </li>
  <li>
   Conduct regular performance reviews, identify training needs and oversee development plans.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 At least 5 years of relevant experience.
 <br/>
 <br/>
</div>


Retail Store Manager

BFL Group

<div>
 <p>
  <strong>
   Company Overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
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 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
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  The Assistant Shop Manager supports the Shop Manager in the daily operations of the store to ensure high standards of customer service, team performance, and store operations. This role helps drive sales, control costs, and maintain a well-organized and welcoming store environment. In the absence of the Shop Manager, the Assistant Shop Manager takes full responsibility for store operations and team leadership.
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  <strong>
   Key Responsibilities:
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  <strong>
   Store Operations Support
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 <ul>
  <li>
   Assist the Shop Manager with day-to-day store activities and ensure smooth operations.
  </li>
  <li>
   Take responsibility for store operations during the Shop Manager&rsquo;s absence and report key issues.
  </li>
  <li>
   Report maintenance and repair requirements and ensure timely follow-up.
  </li>
 </ul>
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 </p>
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  <strong>
   Merchandising &amp; Inventory Control
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   Ensure merchandise is displayed correctly by type, size, color, and company standards.
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   Receive deliveries, verify completeness, and prepare items for display efficiently.
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   Monitor stock levels, control inventory, and coordinate with merchandisers on overstock items.
  </li>
 </ul>
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 </p>
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   Cash Handling &amp; Administration
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   Deposit daily cash sales to the bank and prepare related reports.
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   Report any cash discrepancies immediately to the Accounts Department.
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   Order required shop supplies and ensure availability.
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   Customer Service &amp; Sales Support
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  <li>
   Handle customer complaints professionally and ensure customer satisfaction.
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   Process merchandise returns and exchanges according to company policies.
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   Support sales targets through excellent service and floor supervision.
  </li>
 </ul>
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 </p>
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  <strong>
   Team Management &amp; Scheduling
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   Ensure staff punctuality and attendance; report repeated issues to HR.
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   Prepare staff rosters to ensure proper manpower coverage.
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   Ensure team awareness and compliance with store security procedures.
  </li>
 </ul>
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  <strong>
   Compliance &amp; Brand Standards
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  <li>
   Ensure the stock room is clean, organized, and well maintained.
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   Ensure the team follows store SOPs and BFL Group policies and procedures.
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   Uphold the image and reputation of the store at all times.
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 </p>
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  <strong>
   Requirements:
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   Minimum 3+ years of retail experience in a supervisory or ASM role.
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   High school diploma or equivalent; retail or business qualifications are an advantage.
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   Strong leadership, communication, and people management skills.
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   Ability to lead the store and team independently when required.
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   Strong customer service and complaint-handling skills.
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   Good understanding of retail KPIs, sales targets, and store operations.
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   Ability to work under pressure and make quick decisions.
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   Flexible to work weekends, holidays, and shift schedules.
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   Basic knowledge of POS systems, inventory tools, and Microsoft Office.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you think you are fit for this job position, then apply right away. You are steps away from joining a
  <strong>
   Great Place to Work&copy;
  </strong>
  and we would love to meet you soon!
 </p>
</div>


Assistant Store Manager

Global network solution and business

<p><b>Operations manager</b> to plan, direct and coordinate the operations of the organization. The operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.</p><p><b>MAIN JOB TASKS</b></p><ul><li><b>Coordination and Supervision</b> - Coordinate, manage and monitor the workings of various departments in the organization.</li><li><b>Financial </b>- Review working budget and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company. Implement on time invoicing, and collection strategy in coordination with fianc&eacute; team.</li><li><b>Best Practices</b> - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.</li><li><b>Human Resources</b> - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. Make sure employee welfare and make sure their salaries and benefits are provided to them on time as per policy.</li><li><b>Time and overtime</b>- Control on time and overtime and weekend and holidays work schedule plan and monitor and to provide necessary productive action plan to site in charges.</li><li><b>Production</b> - Coordinate and monitor the work of various departments involved in services, warehousing, pricing and distribution of goods and services. Monitor performance and implement improvements. Ensure quality of service. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.</li><li><b>Communication</b> - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.</li><li><b>FM and Customer Service</b> - Manage customer support. Plan and support all technical and Housekeeping and maintenance helpdesk and pest control and landscaping and any related AMC and any services related to FM activities.</li><li><b>Strategic Input</b> - Liaison with top management (General Manager). Assist in the development of strategic plans for operational activity. Implement and manage operational plans.</li></ul><p><b>Duties and Responsibilities</b></p><ul><li><b>HSE, QUALITY, Training</b> -Implement HSE, ISO and standardised forms documentation and schedule training to improve quality and standards for work and workforce.</li><li><b>O&amp;M manual, HSE and quality Manual</b>- Prepare and Provide requisite forms and operation manuals, quality manuals and HSE manuals at site.</li><li><b>Site &amp;Client visit</b> -Conduct site visit with site team and clients each site minimum once in 2 months, plan and submit visit plan to management.</li><li><b>Invoicing and collection</b> &ndash;arrange to submit cost sheet to finance, Initiate for invoice and client acknowledgement and collection follow up each contract.</li></ul><p><b>Risk assessment plan</b>- Conduct survey and prepare risk assessment plan for each site and to be reviewed every quarter with GM.</p><p><b>If you are having this experience share your cv to info@gnsbusiness.com or WhatsApp +968 76269238</b></p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

OPERATIONS MANAGER JOB DESCRIPTION - FM services

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