front office manager

WorkinEU

Job Title: Front Office Manager Location: Deira, Dubai &ndash; United Arab Emirates Industry: Security Services Job Type: Full-TimeJob Description:A well-established Security Services Company in Deira, Dubai is looking for a Front Office Manager with excellent communication skills, a professional appearance, and a strong sense of responsibility. The successful candidate will be the first point of contact for clients and visitors and will play a key role in front desk and administrative operations.Key Responsibilities:<ul><li>Manage the front desk and reception area professionally and efficiently</li><li>Greet visitors and handle inquiries in person, over the phone, and via email</li><li>Maintain records, logbooks, and handle documentation accurately</li><li>Assist with basic accounting tasks such as handling petty cash and invoice follow-ups</li><li>Coordinate office communications, scheduling, and administrative support</li><li>Ensure a well-organized and welcoming front office environment</li><li>Use computer systems for data entry, emails, and basic reporting</li></ul>Requirements:<ul><li>Prior experience in front office or administrative roles is preferred</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Basic understanding of accounting principles</li><li>Excellent interpersonal and communication skills</li><li>Well-presented, polite, and professional demeanor</li><li>Fluency in English (additional language skills are a plus)</li><li>Must be currently in the UAE on cancelled visa or visit visa</li></ul>Salary &amp; Benefits:<ul><li>Salary During Probation: AED 2500 per month</li><li>After Probation: AED 3000 per month</li><li>Working Hours: 12 hours per day (including breaks)</li><li>Metro Transportation Expense: Covered by the company</li><li>Communication Expense: Covered by the company</li><li>Visa &amp; Medical Insurance: Provided by the company</li></ul>Application Instructions:Interested candidates who meet the above requirements and are currently in the UAE are invited to apply.Please send the following:<ul><li>Updated CV</li><li>Copy of your current visa</li></ul>Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month <div id='job-id'>Job Id: LwckZ0e25Ro5D1upt8P5muAW9vX7lmqZM2aP9Zgn/m7Lg2J2TzxcRcKlkdI9d1U2YCxZ62hwRvhy0VtsAguLpQE/YKs7hBxTkvfKzLqz0CD3OAcxmREN2/8n</div>

Front Office Manager

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Purpose: 
To oversee and manage the day-to-day operations of the Front Office, ensuring exceptional guest service, operational efficiency, and a welcoming environment. The Front Office Manager leads and develops the front office team to deliver memorable guest experiences while maintaining cost control, compliance, and brand standards.
 
As Front Office Manager we expect you to: 
Supervise all front office functions including reception, concierge, guest services, and night audit.
 Ensure seamless check-in/check-out procedures and consistently high levels of service.
 Monitor daily occupancy, room availability, and VIP arrivals to optimize room allocation and guest satisfaction.
 Liaise closely with Housekeeping, Reservations, and other departments to ensure smooth operations.
 Recruit, train, mentor, and evaluate front office staff performance.
 Foster a positive and guest-focused team culture through leadership, coaching, and recognition.
 Conduct regular departmental briefings, training sessions, and appraisals to maintain service excellence.
 Maintain a visible presence in the lobby, welcoming VIPs and engaging with guests to enhance satisfaction.
 Address guest concerns or complaints promptly and professionally, ensuring effective resolution.
 Ensure team members are well-informed and empowered to deliver personalized service.
 Monitor department budgets, payroll, and operational costs to ensure financial efficiency.
 Analyze revenue reports, upselling performance, and cost control measures to improve profitability.
 Manage front office supplies, systems, and inventories efficiently.
 Identify opportunities for service improvement and innovation in guest experience.
 Lead initiatives to enhance loyalty program enrollment and guest retention.
 Assist in developing front office SOPs and policies in line with brand standards and guest expectations.
 Ensure full compliance with hotel policies, local laws, safety regulations, and data protection requirements.
 Maintain cleanliness, security, and presentation of the front desk and lobby area.
 Ensure all team members adhere to grooming standards and service protocols.
 
Qualifications: 
Minimum 5 years of experience in a front office leadership role within the hotel industry.
 Strong knowledge of front office operations, guest service standards, and hotel systems (e.g., PMS, POS).
 Excellent leadership, communication, and problem-solving skills.
 Proficiency in Microsoft Office and hotel property management systems (e.g., Opera, Fidelio).
 Fluency in English; additional languages are a plus. <div id='job-id'>Job Id: jRb/MxgSN6CfzU0s8VRir1vvCuLRQP7hOjjRFNbKZc4EO0uybirAzxnYIIr6nVfpy8MCb+EFof8UR35zGWIgeAc1mdZM0xBphfvkQpJTwl/J8/5fEHlOBGiRGCRCdFikCp8GOyEoCYcthYUnvuWCRXkS2rNOQ7i7h5j5xxKR22kLQR/KQCkiyWH33hJceTvCZMHT5bhzdY1uwrYMCscRo4YQ7PnbLAnltpRr3+ufSuZgCMiN2DSRKKJN7Bhp2qlDhpXdCd2wbc/oxQpGOwjOAf6jCPw=</div>

Front Office Manager (172939)

HOTEL RATHNA RESIDENCY

<ul><li>Train all front desk agents</li><li>Participates in the selection and interview process of all hotel front office staff and other supervisory roles.</li><li>Create schedules for Front Desk Agents</li><li>Supervises the workload during employees shifts</li><li>Regularly evaluate the job performance of all Front Desk Agents and guest service employees.</li><li>Maintains working relationships and clear communications with all departments throughout the hotel, including the General Manager.</li><li>Keep accurate information on status of rooms and that it is properly communicated to appropriate team members and updated in the inventory management system</li><li>Resolves all guest problems quickly, and efficiently, ensuring guest satisfaction.</li><li>Updates any group booking information and requirements. Relays information to appropriate personnel.</li><li>Keeps accurate account of Credit Room report.</li><li>Receives information from the previous shift mangers (Front Desk supervisors, Assistant front office managers) and reports accurate information to the next shift manager.</li><li>Checks the float and balances of all in and out transactions and verifies the deposits at the end of each shift.</li><li>Maintains all cash-handling, check-cashing, and credit policies and that they are being adhered to.</li><li>Conducts regularly scheduled meetings for all front office staff.</li><li>Upholds the Hotel Operations commitments and standards to guests.</li><li>Prepare performance reviews and reports for all of the front office department, and reporting to Human Resources as needed</li><li>Maximize room revenue and occupancy rates by daily reviewing status reports. Analyse rate variances and keep close watch of occupancy reports.</li><li>Monitor guests with high balances and take appropriate action when needed.</li><li>Ensures that all hotel policies and standards are being met with front office staff, and all the front office operations.</li><li>Can understand and operate all aspects of Front Office operations including their hotel computer systems (such as front desk software, guest communication software, and maintenance management systems) and can generate reports and analyses when needed.</li><li>Prepare forecasting reports for rates and occupancy</li><li>Ensure that employees are always attentive, friendly, helpful, and courteous to all guests, managers, and other employees.</li><li>Maintain all VIP guest requests in a timely manner.</li><li>Maintain front desk and guest services stations are properly equipped with the supplies they need.</li><li>Review daily front office reports that are created by the Night Audit.</li><li>Review Guest feedback forms daily.</li><li>Maintain an organized filing system for all employee and guest documentation and reports.</li></ul>Job Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In personSpeak with the employer +91 9942366831 Application Deadline: 15/08/2025 Expected Start Date: 15/08/2025 <div id='job-id'>Job Id: UPzz0CY0Q6hDp/XltH400KmycWkDuFuo3pqkuno/+HKPfn6p572C64wcD1xb5OO5TFoHAAFZBvMNoykYUZGue9QgVR7tXA4pKzKKaLPlxwCnLaadQMT0eE6V</div>

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
We are seeking a highly motivated and customer-focused Front Office Manager to lead our front desk operations and deliver exceptional guest experiences. As the face of our hotel, the Front Office Manager will oversee all front office functions, ensuring efficient service, smooth guest check-in/check-out procedures, and the highest standards of hospitality.
YOUR DAY-TO-DAY:<ul><li>
Supervise daily front office operations including check-ins, check-outs, guest services, and reservations.</li><li>
Manage and train front desk staff, concierge, bell desk, and night auditors.</li><li>
Ensure outstanding guest service by handling guest complaints and requests promptly and professionally.</li><li>
Maintain room availability and coordinate with housekeeping for efficient room status updates.</li><li>
Collaborate with other departments to ensure a seamless guest experience.</li><li>
Prepare front office budgets and manage labour costs within budget.</li><li>
Monitor and analyse guest satisfaction trends; take action to improve service quality.</li><li>
Ensure compliance with hotel policies, procedures, and safety regulations.</li><li>
Oversee the implementation and maintenance of front office systems and technology.</li><li>
Create work schedules, conduct performance evaluations, and mentor team members.</li></ul>
WHAT WE NEED FROM YOU:<ul><li>
Proven experience as a Front Office Manager or in a supervisory front desk role, preferably in a hotel environment.</li><li>
Excellent communication, leadership, and organizational skills.</li><li>
Strong problem-solving abilities and attention to detail.</li><li>
Proficient in hotel management software (e.g., Opera, Maestro, or similar PMS).</li><li>
Ability to handle stressful situations with a calm and professional demeanour.</li><li>
Flexible schedule, including availability on nights, weekends, and holidays.</li><li>
Degree or diploma in Hospitality Management or related field preferred.</li></ul>
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: 6jfj6Xa2urWj+gsh2y7uFZa5umehjTXIY1O7r/eHv+c78UHQ1C/jdXxAo/k5tO3XCwhydqMX62jDvWheJcAYly5nDzPmc+EfpNxVJk5f8zvyA0a7kqXZR2oTfnauaGJe983iYHVkKjGNJ+lJJw==</div>

Paws Up Montana

Join the Team at Montana's Premier Luxury Ranch Resort!About Paws Up Montana:Nestled on a breathtaking 37,000-acre ranch, The Resort at Paws Up embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.Position: Paws Up Montana is seeking to add a Front Office Manager to our team. The Front Office Manager's purpose is to oversee all Front Office operations primarily at the Front Desk but also supporting Transportation in a supervisory manner. The Manager is responsible for ensuring staff is providing world-class service to our guests while balancing the needs of guests, associates, and owners.What We Offer:<ul><li>Employee Housing Accommodation </li><li>Medical, Dental, Vision Insurance</li><li>401K with Employer Match</li><li>Paid Time Off &ndash; 9 Floating Holidays and 15 Personal Days</li><li>Career Development and Advancement Opportunities</li><li>Life Insurance, Long Term, and Short-Term Disability</li><li>Employee Assistance Program (5 free counseling sessions)</li><li>Referral Bonus Program (Get paid $250 to recruit)</li><li>Carpool Reimbursement ($5-$20/Day)</li><li>Employee Discounts on Merchandise (30% on select items in our retail store)</li><li>Employee Lunch Provided</li></ul>Primary Responsibilities:<ul><li>Trains Front Office and Guest Services personnel to Forbes&rsquo; 5-Star standards.</li><li>Creates weekly schedule for Front Desk and monitors staff scheduling to flex based on business needs.</li><li>Maintains thorough knowledge of accommodations, package plans, and Resort facilities.</li><li>Check guests in and out including preparation of folios and authorizing payments.</li><li>Act as Manger on Duty (MOD).</li><li>Responds to guest needs and anticipates their unstated ones.</li><li>Ensure daily checklists are completed in Front Desk and Guest Services.</li></ul>Looking for Team Members with:<ul><li>3+ years of progressive leadership experience in luxury hospitality (Forbes 5&#8209;Star or Relais &amp; Ch&acirc;teaux experience preferred)</li><li>Strong leadership, communication, interpersonal, and analytical skills</li><li>Proficiency in PMS systems such as Maestro</li><li>Financial acumen with budget and forecasting experience</li><li>Ability to work hands&#8209;on, adapt to seasonal demands, and uphold service excellence</li><li>Education in hospitality or related field is advantageous</li><li>Open availability: late nights, weekends, holidays</li><li>Valid State Driver&rsquo;s License.</li></ul>Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Job Type: Full-timePay: From $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>If not included on your resume, please include your preferred email address</li></ul>Experience:<ul><li>Leadership: 3 years (Preferred)</li><li>Hospitality management: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Bonner, MT 59823 (Required)</li></ul>Ability to Relocate:<ul><li>Bonner, MT 59823: Relocate before starting work (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: rrhTbF6OEbzX9yl8kGuN1DO/UefTClJJ9rXEh+7NJ1YvKdh+i5M2KaPQA8AGERBuJHrICzRmbGXixfbvTl7QqQ6zycwybsspKAHgM5ToTssUCf86ELevQGCoNg==</div>

Reviva Clinic

Reviva Clinic is seeking a highly organized and customer-focused Front Desk Manager to lead our reception team and ensure a seamless patient experience. You will be the first point of contact for patients and play a crucial role in maintaining the clinic&rsquo;s professional and welcoming environmentKey Responsibilities:Welcome patients warmly and ensure a comfortable and professional clinic experience.Update management about patient feedback, cancellations, or operational issues.-Maintain daily footfall and appointment reports.-Report any maintenance or cleanliness issues to housekeeping or administration.-Monitor and manage the stock of brochures, forms, and front-desk supplies.-Ensure the reception and waiting area are clean, welcoming, and presentable at all times.-Coordinate with nursing or technical staff regarding patient needs.-Prepare consultation rooms before and after patient appointments.-Ensure timely movement of patients between consultation rooms, treatment rooms, etc.-Brief doctors or consultants about new or follow-up patients.-Ensure all documentation is filed according to clinic policies and data privacy laws.-Store patient photographs, treatment plans, consent forms, and case histories securely.-Issue receipts and ensure all financial records are up to date and error-free.-Maintain daily cash reports and reconcile front desk transactions.-Provide accurate cost estimates before procedures and maintain transparency.-Manage patient billing, invoicing, and payment collections (cash, card, UPI, etc.).-Coordinate pre-op and post-op appointments as advised by medical staff.-Maintain zero scheduling conflicts and minimize patient waiting time.-Collect and verify patient consent forms before procedures or consultations.Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in hospitality, administration, or a related field.</li></ul><ul><li>Minimum 2&ndash;3 years of experience in a front office or customer service role (clinic/hospital experience preferred).</li></ul><ul><li>Excellent communication and interpersonal skills.</li></ul><ul><li>Strong leadership and organizational abilities.</li></ul><ul><li>Familiarity with clinic software systems and appointment scheduling tools.</li></ul><ul><li>Ability to handle multiple tasks in a fast-paced environment.</li></ul><ul><li>Fluent in English, Hindi, and Punjabi (preferred).</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;35,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In personSpeak with the employer +91 9872044763 <div id='job-id'>Job Id: 9LHUMUiKGfJGIYvphwmyRq4GKdtwHmCri3T8Bad792Ro7DTgfJz2NKJrcKAO0k8bdTFmHq9Y1YnwoEbz/hsB8o1/RkjSIpjzhES5HfjwPSraY1d0GDuFzXyZ</div>

Accor

<div><div>Company Description</div> 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<div> 
Job Description</div> 
Responsibilities
Front Office Operation<ul><li>
Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues</li><li>
Check that all Front Office employees report to work punctually and are well groomed before each of their shift</li><li>
Conduct daily briefings and ensure that all pertinent information is well received by team members</li><li>
Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions</li><li>
Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to</li><li>
Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible</li><li>
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates</li><li>
Liaise with Finance Department to ensure that credit procedures are properly carried out</li><li>
Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue</li><li>
Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling</li><li>
Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards</li><li>
Handle all guest correspondences and ensure prompt follow-ups</li><li>
Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times</li></ul>
Team Management<ul><li>
Interview, select and recruit Front Office employees</li><li>
Identify and develop team members with potential</li><li>
Conduct performance review with the team</li><li>
Constantly monitor team members&rsquo; appearance, attitude and degree of professionalism</li><li>
Prepare detailed induction programs for new employees</li><li>
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business</li><li>
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service</li><li>
Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication</li></ul><div> 
Qualifications</div><ul><li> 
Experience &amp; Technical skills: 1&ndash;2 years in a similar role, with strong knowledge of Opera PMS. Proficiency in financial reporting. Demonstrated ability to multitask and make decisive decisions in a fast-paced environment. Excellent communication and interpersonal skills, with a focus on customer service.</li><li>
Leadership &amp; Communication: Proven ability to mentor and inspire teams with excellent interpersonal, communication, and stakeholder management skills.</li><li>
Operational &amp; Strategic mindset: Passion for hotel operations with the ability to think strategically, adapt to change, and stay current with industry trends</li></ul></div> <div id='job-id'>Job Id: TlEVL0DVdcGp0K9B236Q143urxY/qT5qJ1IxnH5s0XsIEVlmkbDWH1WWCVi6X3heORo5pdYCuz1wROOSYaREft6dabvA7FhPn8JbNrZsFu/jy7LY5FHe1oNl4S4bX4fiSJTsWSsp8hSgnyGlWzwhzs9vZ+R/H+/ovmMGVoN6AjSLkUq6NC9JQyS6fZi+ozOICtIrx+0NLIo=</div>

Search 10000+ Front office manager jobs near you this August. New roles added regularly across leading industries. Apply today.

10000 front office manager jobs NEAR_ME

Front Office Manager

Front Office Manager (172939)

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager