hr & administration office coordinator Jobs in Oman

hr & administration office coordinator

hr manager

hr operations officer

senior office administrator

hr administration office coordinator

Johnson Controls Arabia

<div>
 
 📝
 
 Job Summary
 
 
 
 We are seeking a dynamic and resourceful
 
 HR Generalist
 
 to join our team in Oman. The successful candidate will play a pivotal role in supporting HR operations, ensuring compliance, driving employee engagement, and contributing to a positive work culture.
 
 This role requires versatility across multiple HR functions including recruitment, performance management, policy implementation, and employee relations.
 
 
 
 
 
 
 
 🎯
 
 Key Responsibilitie
 
 
 <ul>
 <li>
 sAssist with the recruitment process, onboarding, and employee orientatio
 </li>
 <li>
 nSupport performance appraisal systems and training initiative
 </li>
 <li>
 sAdminister HR policies and procedures in compliance with Omani labor law
 </li>
 <li>
 sHandle employee queries and provide guidance on HR practice
 </li>
 <li>
 sMaintain accurate employee records and HR database
 </li>
 <li>
 sCollaborate with departments on organizational development and workforce plannin
 </li>
 <li>
 gAssist in payroll coordination, leave management, and benefits administratio
 </li>
 <li>
 nEnsure workplace compliance and assist with audits or regulatory reportin
 </li>
 <li>
 gSupport office licensing/ required registration and liaise with government authorities to ensure regulatory and timely compliance
 </li>
 </ul>
 
 
 
 
 .
 
 
 ✅ Qualifications &amp; Skil
 
 
 <ul>
 <li>
 lsBachelor&rsquo;s degree in human resources, Business Administration, or related fie
 </li>
 <li>
 ld2&ndash;5 years of HR experience, preferably in the GCC regi
 </li>
 <li>
 onStrong understanding of Oman labor laws and HR practic
 </li>
 <li>
 esExcellent communication and interpersonal skil
 </li>
 <li>
 lsProficient in HRIS systems and Microsoft Office Sui
 </li>
 <li>
 teAbility to multitask and adapt to a fast-paced environme
 </li>
 <li>
 ntFluent in English; Arab
 </li>
 </ul>
 
 
 
 ic
</div>

Human Resources Generalist

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Responsible for all administration work and tasks in the HR department and providing support to employees by addressing employee issues, queries and grievances.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 
 Onboarding, Culture &amp; Employee Experience
 
 
 
 <ul>
 <li>
 Maintain onboarding tracker for relevant functions and coordinate with core operations to ensure all pre-onboarding requirements for team members are up to date.
 </li>
 <li>
 Support New joiners in their onboarding week with anything required between local and regional teams.
 </li>
 <li>
 Ensure to update and maintain the group emails data and slack groups in the local market.
 </li>
 <li>
 Prepare announcements for new joiners on the common slack channels, and update business new updates or government announcements to public - local people.
 </li>
 <li>
 Promoting best culture practices through PEAKON analysis along with the LM and training stakeholders on the outcome
 </li>
 <li>
 Prepare quarterly calendar of engagement activities by focusing on 3 core values of Talabat
 
 
 </li>
 </ul>
 
 Regulatory
 
 
 
 <ul>
 <li>
 Manage legal certifications and quality approvals up to date, such as best place to work, CR, municipality and official document with PRO&rsquo;s assistance.
 
 
 </li>
 </ul>
 
 Record Maintenance
 
 
 
 <ul>
 <li>
 Updating and maintaining employee benefits, employment status, and similar records (Insurance and WD)
 </li>
 <li>
 Performing file audits to ensure that all required employee documentation is collected and maintained, ready for MoL inspections
 </li>
 <li>
 Assist with exit interviews, take feedback and build professional reasoning.
 
 
 </li>
 </ul>
 
 Employee engagement
 
 
 
 <ul>
 <li>
 Help facilitate vendor information for HoF&rsquo;s activities by working closely with the procurement team.
 </li>
 <li>
 Conduct regular/quarterly engagement activities with the teams and provide support on any events required.
 
 
 </li>
 </ul>
 
 Separation
 
 
 
 <ul>
 <li>
 Track terminated/resigned employee&rsquo;s residency and EOS payments.
 </li>
 <li>
 Keeping track of resigned employees&rsquo; insurance and social security cancellations.
 
 
 </li>
 </ul>
 
 Payroll
 
 
 
 <ul>
 <li>
 Assist coordination with specialist Pops and prepare payroll data
 </li>
 <li>
 Prepare the Monthly Reports budget Vs. Expenditure related to engagement and other activities across under people ops budget.
 
 
 </li>
 </ul>
 
 New tasks Q1 -2026 :
 
 
 
 <ul>
 <li>
 Prepare and issue offline offer letters in line with company policies and approved hiring plans for pickers.
 </li>
 <li>
 Conduct culture fit interviews/calls with shortlisted candidates to assess alignment with company values and store operations requirements for store stuff.
 </li>
 <li>
 Manage and coordinate onboarding and induction programs for store staff, ensuring smooth joining and compliance with documentation processes.
 </li>
 <li>
 Oversee and track weekly disciplinary actions and penalties for store staff, ensuring adherence to company policies and proper documentation.
 </li>
 <li>
 Handle payroll processing for both Q-Commerce and Talabat employees, including preparation and management of the interns&rsquo; stipend sheet, ensuring accuracy and timely disbursement.
 
 
 </li>
 </ul>
 
 Ad Hoc
 
 
 
 <ul>
 <li>
 Respond to employees&rsquo; queries and resolve issues in a timely and professional manner.
 </li>
 <li>
 Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates
 </li>
 <li>
 Think of creative and sustainable ways to improve the People operations process and efficiently deliver on the required KPIs.
 </li>
 <li>
 Keep up-to-date with the latest HR trends and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree within HR or any other related field
 </li>
 <li>
 1-2 year(s) of full-time professional experience in time office management, general HR and administration
 </li>
 <li>
 Excellent planning, follow-up, and organisational skills.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to form and maintain good relationships with employees
 </li>
 <li>
 Ability to create and maintain daily, weekly, monthly follow-ups and Schedules
 </li>
 <li>
 Agile, innovative, detail-oriented and results orientated.
 </li>
 <li>
 Knowledge of local employment laws
 </li>
 <li>
 Strong MS Office skills including Word, Excel and PowerPoint.
 </li>
 <li>
 Fluent in both languages Arabic and English with
 </li>
 <li>
 Omani National (Mandatory for this specific vacancy)
 </li>
 </ul>
</div>

Associate People Operations

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:HR ManagerRole Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Preferred: Omani nationalityLocation: Muscat, OmanJob Type: Full-timePay: Up to RO1,000.000 per monthWork Location: In person

HR Manager

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 Join Snoonu's Commercial Team in Oman and be the backbone that keeps our commercial engine running. As a Senior Commercial Coordinator, you will play a critical role in supporting the acquisition and account management teams, ensuring every contract, document, and partner detail is handled with precision and speed. This is the role for someone who is highly organized, thrives behind the scenes, and takes pride in making everything run smoothly in a fast-growing, high-energy environment.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Support the commercial team in managing partner relationships, contract documentation, and onboarding processes end to end
 </li>
 <li>
 Coordinate between acquisition, content, operations, and finance teams to ensure signed brands are activated on the platform without delays
 </li>
 <li>
 Maintain and update the brand tracker, pipeline reports, and status dashboards on a daily basis
 </li>
 <li>
 Follow up with AMs/Acquisition on pending documents, NOCs, banking details, and contract signatures
 </li>
 <li>
 Assist in preparing commercial proposals, presentations, and partner communications
 </li>
 <li>
 Organize and minute commercial meetings, retraining sessions, and partner review calls
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 4+ years of experience in a coordination, commercial support, or operations role ideally within a fast-paced or tech environment
 </li>
 <li>
 Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Proficient in Microsoft Office, Google Sheets, and comfortable working with data and trackers
 </li>
 <li>
 A proactive team player who takes ownership and follows through without needing to be chased
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Prior experience in a delivery platform, super app, or e-commerce environment
 </li>
 <li>
 Familiarity with CRM tools or pipeline management systems
 </li>
 <li>
 Proficient in Microsoft Office Suite and Google Workspace
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Sr. Commercial Coordinator

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Supply Coordinator will be responsible for coordinating and supporting all supply-related operations within the fleet department. This role ensures efficient management of vehicle supplies, spare parts, documentation, and vendor coordination to maintain smooth daily operations and timely delivery of resources.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Monitor and enforce driver behavior compliance with company SOPs, including quality standards, conduct, uniform, hygiene, and delivery instructions.
 </li>
 <li>
 Coordinate the supply and distribution of fleet-related materials, including spare uniforms, and accessories.
 </li>
 <li>
 Maintain accurate inventory records and ensure stock availability for operational needs.
 </li>
 <li>
 Ensure recovery and proper return of all company merchandise from 3PLs, including tracking, follow-ups, and escalation in case of non-compliance.
 </li>
 <li>
 Conduct training and refresher sessions for drivers on behavior standards, application usage, and policy updates to ensure consistent compliance and performance.
 </li>
 <li>
 Collaborate with other teams (BI, Customer Support, Vendor Ops, Marketing, etc) to resolve issues, improve processes, and ensure smooth end-to-end service delivery.
 </li>
 <li>
 Prepare and share regular operational reports on compliance, incidents, and key issues with relevant stakeholders.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Logistics, or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in supply or logistics coordination, preferably in a fleet or transport environment.
 </li>
 <li>
 Strong knowledge of fleet operations, maintenance, and supply procedures.
 </li>
 <li>
 Proficiency in MS Office and ERP/inventory management systems.
 </li>
 <li>
 Excellent organizational, communication, and time management skills.
 </li>
 <li>
 Ability to multitask and work under pressure.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Supply Coordinator

Pure planet

Job Description: Head Barista (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Head Barista is responsible for leading all coffee and beverage operations, ensuring exceptional beverage quality, consistency, service excellence, and adherence to company standards. The role oversees bar operations, coffee preparation, beverage development, team training, equipment management, inventory control, and customer experience.The ideal candidate must have strong specialty coffee knowledge, advanced barista skills, experience in caf&eacute; operations, and the ability to lead and develop a professional bar team.Key ResponsibilitiesCoffee &amp; Beverage Operations<ul><li>Lead daily bar operations and ensure smooth beverage production.</li><li>Prepare and oversee the preparation of:</li><li>Specialty coffee beverages</li><li>Espresso-based drinks</li><li>Filter coffee</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Non-coffee beverages</li><li>Smoothies and other caf&eacute; beverages</li><li>Ensure all beverages meet company recipes, standards, and presentation requirements.</li><li>Maintain consistency in taste, quality, and service speed.</li></ul>Coffee Quality Management<ul><li>Monitor coffee quality from grinding, extraction, brewing, and final serving.</li><li>Perform daily espresso calibration and grinder adjustment.</li><li>Ensure proper coffee extraction parameters are maintained.</li><li>Monitor:</li><li>Coffee dose</li><li>Grind size</li><li>Extraction time</li><li>Yield</li><li>Beverage temperature</li><li>Conduct regular quality checks and tasting sessions.</li><li>Maintain coffee standards across all shifts.</li></ul>Menu Development &amp; Beverage Innovation<ul><li>Develop new coffee and beverage recipes.</li><li>Create seasonal drinks and promotional beverages.</li><li>Improve beverage presentation and customer experience.</li><li>Standardize recipes, preparation methods, and serving procedures.</li><li>Maintain beverage recipe cards and SOP documentation.</li></ul>Bar Team Leadership &amp; Training<ul><li>Lead, train, and develop baristas to achieve company standards.</li><li>Conduct coffee training and skills improvement sessions.</li><li>Create barista training programs and assessment procedures.</li><li>Monitor staff performance and provide coaching.</li><li>Prepare bar schedules and assign daily responsibilities.</li></ul>Customer Experience<ul><li>Ensure excellent guest interaction and hospitality standards.</li><li>Handle customer feedback related to beverages professionally.</li><li>Promote coffee knowledge and create a premium caf&eacute; experience.</li><li>Support upselling and product recommendations.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor coffee, beverage, and bar supplies inventory.</li><li>Coordinate with Store Keeper and Procurement Team for ordering requirements.</li><li>Control usage of:</li><li>Coffee beans</li><li>Milk products</li><li>Syrups</li><li>Powders</li><li>Tea products</li><li>Beverage ingredients</li><li>Packaging materials</li><li>Minimize beverage waste and maintain proper portion control.</li><li>Conduct regular stock checks and reconciliation.</li></ul>Bar Equipment Management<ul><li>Ensure proper operation and maintenance of:</li><li>Espresso machines</li><li>Coffee grinders</li><li>Brewing equipment</li><li>Blenders</li><li>Beverage machines</li><li>Water filtration systems</li><li>Perform daily cleaning and maintenance checks.</li><li>Coordinate preventive maintenance and report equipment issues.</li></ul>Food Safety &amp; Hygiene Compliance<ul><li>Ensure compliance with HACCP, hygiene, and sanitation standards.</li><li>Maintain clean and organized bar stations.</li><li>Ensure proper storage and labeling of beverage ingredients.</li><li>Monitor milk handling and temperature control.</li><li>Maintain cleaning schedules for coffee equipment.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily bar reports and operational updates.</li><li>Monitor beverage sales performance.</li><li>Analyze popular and slow-moving beverages.</li><li>Maintain beverage recipes, SOPs, and training records.</li><li>Coordinate with Operations and Management regarding improvements.</li></ul>Required Qualifications<ul><li>Barista certification or specialty coffee training preferred.</li><li>Minimum 4&ndash;5 years of experience as a Barista, Senior Barista, or Head Barista.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Bakery caf&eacute;s</li><li>Restaurant beverage operations</li></ul>Mandatory Knowledge &amp; SkillsSpecialty Coffee ExpertiseStrong knowledge of:<ul><li>Coffee origins and varieties</li><li>Coffee roasting basics</li><li>Espresso preparation</li><li>Brewing methods</li><li>Coffee extraction principles</li><li>Grinder calibration</li><li>Milk steaming and latte art</li><li>Coffee tasting and sensory evaluation</li></ul>Beverage KnowledgeKnowledge of:<ul><li>Hot coffee beverages</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Mocktails</li><li>Tea preparation</li><li>Smoothies</li><li>Seasonal beverage development</li><li>Beverage costing</li></ul>Bar Operations<ul><li>Bar workflow management</li><li>Recipe standardization</li><li>Beverage quality control</li><li>Cost control</li><li>Inventory management</li><li>Team training</li><li>Customer service standards</li></ul>Systems Knowledge (Mandatory)Must have knowledge of:<ul><li>POS Systems</li><li>POS Back Office Systems</li><li>ERP Systems (Odoo, SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Inventory Management Systems</li><li>Recipe &amp; Costing Systems</li></ul>Ability to:<ul><li>Review beverage sales reports</li><li>Monitor product consumption</li><li>Support inventory control</li><li>Maintain beverage records</li><li>Analyze beverage performance</li></ul>Microsoft Office Skills<ul><li>Microsoft Excel: Beverage costing, inventory tracking, sales analysis, and reports.</li><li>Microsoft Word: SOPs, recipes, and training documentation.</li><li>Microsoft Outlook: Professional communication.</li><li>Microsoft PowerPoint: Basic presentations and training materials.</li></ul>Additional Requirements<ul><li>Strong leadership and communication skills.</li><li>Passion for specialty coffee and hospitality.</li><li>Ability to train and develop barista teams.</li><li>Excellent attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to stand for extended periods.</li></ul>Core Competencies<ul><li>Coffee Expertise &amp; Passion</li><li>Beverage Quality Management</li><li>Team Leadership</li><li>Training &amp; Development</li><li>Customer Experience Focus</li><li>Cost Awareness</li><li>Operational Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Creativity &amp; Innovation</li><li>Professional Communication</li></ul>Key Performance Indicators (KPIs)<ul><li>Beverage Quality &amp; Consistency</li><li>Customer Satisfaction</li><li>Beverage Sales Performance</li><li>Coffee Waste Reduction</li><li>Beverage Cost Percentage</li><li>Recipe Compliance</li><li>Bar Cleanliness &amp; Organization</li><li>Equipment Maintenance Compliance</li><li>Barista Training Completion</li><li>Service Speed &amp; Accuracy</li><li>Inventory Accuracy</li></ul>This job description is suitable for a Head Barista managing a specialty coffee shop, bakery caf&eacute;, and premium beverage operation, responsible for coffee excellence, beverage innovation, team leadership, and maintaining world-class caf&eacute; standards.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Head Barista

Job Description: Store KeeperDepartment: Supply Chain / Operations Reports To: Operations Manager / Procurement ManagerPosition SummaryThe Store Keeper is responsible for the efficient management of all inventory, purchasing coordination, receiving, storage, stock issuance, and logistics activities. The role ensures accurate inventory records, maintains optimum stock levels, supports daily operations, and guarantees that all food, beverage, bakery, pastry, packaging, and operational supplies are properly controlled in accordance with company standards.The ideal candidate must have strong experience in the Food &amp; Beverage industry, preferably within a specialty coffee shop, bakery, pastry, or restaurant environment, with excellent knowledge of inventory control systems, ERP/POS software, and warehouse operations.Key ResponsibilitiesInventory Management<ul><li>Manage daily receiving, storage, issuing, and transfer of all inventory items.</li><li>Monitor stock levels and maintain minimum and maximum inventory levels.</li><li>Conduct daily, weekly, and monthly inventory counts.</li><li>Perform stock reconciliation and investigate inventory discrepancies.</li><li>Ensure First In First Out (FIFO) and First Expired First Out (FEFO) are implemented.</li><li>Monitor expiry dates and damaged products.</li><li>Maintain organized storage areas following food safety and HACCP standards.</li></ul>Purchasing Support<ul><li>Prepare Purchase Requests based on inventory requirements.</li><li>Coordinate with approved suppliers regarding deliveries.</li><li>Compare supplier quotations when required.</li><li>Follow up pending purchase orders.</li><li>Ensure all received items match approved Purchase Orders and Delivery Notes.</li></ul>Receiving &amp; Quality Control<ul><li>Inspect all incoming goods for:</li><li>Quantity</li><li>Quality</li><li>Expiry dates</li><li>Packaging condition</li><li>Product specifications</li><li>Reject non-conforming items.</li><li>Ensure proper documentation during receiving.</li></ul>Stock Issuance &amp; Transfers<ul><li>Process daily stock requisitions from:</li><li>Coffee Bar</li><li>Kitchen</li><li>Bakery</li><li>Pastry</li><li>Front of House</li><li>Prepare internal stock transfers between branches or departments.</li><li>Maintain accurate transfer documentation.</li><li>Coordinate logistics for stock movement.</li></ul>Warehouse Management<ul><li>Maintain clean, organized, and properly labeled storage areas.</li><li>Separate dry, chilled, frozen, and chemical storage.</li><li>Monitor storage temperatures where applicable.</li><li>Ensure compliance with HACCP and food safety standards.</li></ul>Inventory System Management<ul><li>Update inventory transactions accurately and on time.</li><li>Record:</li><li>Goods Receiving</li><li>Stock Issuance</li><li>Stock Transfers</li><li>Purchase Orders</li><li>Inventory Adjustments</li><li>Stock Returns</li><li>Generate inventory and stock movement reports.</li></ul>Logistics Support<ul><li>Drive company vehicle when required for:</li><li>Supplier collection</li><li>Stock transfers</li><li>Emergency purchasing</li><li>Inter-branch deliveries</li><li>Ensure safe transportation of products.</li><li>Maintain delivery records.</li></ul>Supplier Coordination<ul><li>Maintain professional relationships with suppliers.</li><li>Coordinate delivery schedules.</li><li>Report supplier issues including shortages, delays, or quality concerns.</li><li>Assist Procurement in supplier performance evaluation.</li></ul>Compliance<ul><li>Ensure compliance with:</li><li>Company SOPs</li><li>Food Safety Standards</li><li>HACCP Requirements</li><li>Inventory Control Procedures</li><li>Health &amp; Safety Regulations</li></ul>Required Qualifications<ul><li>Diploma or Bachelor's Degree in Business Administration, Supply Chain, Hospitality Management, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience as a Store Keeper, Inventory Controller, or Warehouse Assistant in the Food &amp; Beverage industry.</li><li>Experience in:</li><li>Specialty Coffee Shop</li><li>Restaurant</li><li>Bakery</li><li>Pastry</li><li>Caf&eacute; Operations</li></ul>Mandatory Knowledge &amp; SkillsFood &amp; Beverage KnowledgeMust have good knowledge of:<ul><li>Coffee beans and beverages</li><li>Milk and dairy products</li><li>Syrups and sauces</li><li>Bakery ingredients</li><li>Pastry ingredients</li><li>Breakfast ingredients</li><li>Frozen products</li><li>Dry goods</li><li>Packaging materials</li><li>Cleaning chemicals</li><li>Disposable items</li><li>Operational consumables</li></ul>Must understand product storage requirements including:<ul><li>Ambient</li><li>Chilled</li><li>Frozen</li><li>Dry storage</li></ul>Inventory &amp; Warehouse<ul><li>Inventory Management</li><li>Stock Control</li><li>Cycle Counting</li><li>Physical Inventory</li><li>FIFO / FEFO</li><li>Stock Reconciliation</li><li>Inventory Valuation</li><li>Warehouse Organization</li><li>Receiving Procedures</li><li>Stock Transfers</li></ul>Purchasing Knowledge<ul><li>Purchase Requests (PR)</li><li>Purchase Orders (PO)</li><li>Goods Receiving Notes (GRN)</li><li>Supplier Management</li><li>Vendor Coordination</li><li>Cost Control</li><li>Invoice Verification</li></ul>Systems Knowledge (Mandatory)Must be proficient in using:<ul><li>ERP Systems (e.g., Odoo, SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)</li><li>Inventory Management Systems</li><li>POS Backend Systems</li><li>Restaurant Management Systems</li><li>Barcode Scanning Systems</li><li>Digital Inventory Platforms</li></ul>Must be able to:<ul><li>Generate inventory reports</li><li>Process stock transfers</li><li>Receive purchase orders</li><li>Manage stock adjustments</li><li>Perform stock reconciliation</li><li>Extract inventory data</li></ul>Microsoft Office (Advanced)Mandatory proficiency in:<ul><li>Microsoft Excel (Advanced) &ndash; Pivot Tables, VLOOKUP/XLOOKUP, formulas, inventory tracking, reporting, data analysis</li><li>Microsoft Word &ndash; Documentation, reports, SOPs</li><li>Microsoft Outlook &ndash; Email communication</li><li>Microsoft PowerPoint &ndash; Basic presentations</li></ul>Additional Requirements<ul><li>Valid driving license (Mandatory).</li><li>willing to obtain a driving license with company sponsorship subject to management approval</li><li>Willing to drive company vehicles for stock transfers, supplier collections, and logistics support.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to lift and move inventory when required.</li><li>Core Competencies</li><li>Excellent organizational skills</li><li>High attention to detail</li><li>Strong numerical and analytical skills</li><li>Integrity and accountability</li><li>Time management</li><li>Problem-solving ability</li><li>Effective communication</li><li>Teamwork and collaboration</li><li>Ability to work under pressure</li><li>Proactive and self-motivated</li><li>Strong planning and coordination skillsKey Performance Indicators (KPIs)</li><li>Inventory Accuracy (%)</li><li>Stock Variance (%)</li><li>Stock Availability</li><li>Stock Turnover Rate</li><li>Receiving Accuracy</li><li>Purchase Order Accuracy</li><li>Stock Transfer Accuracy</li><li>Inventory Reporting Timeliness</li><li>Expiry and Wastage Control</li><li>Warehouse Organization Score</li><li>Supplier Receiving Compliance</li><li>HACCP &amp; Food Safety Compliance</li></ul>This job description is designed for a professional F&amp;B operation and reflects the expectations for a Store Keeper supporting a specialty coffee shop, bakery, pastry, and restaurant environment with modern ERP, POS, inventory control, and logistics responsibilities.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Store Keeper

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