operations analyst

area manager operations - bangalore Jobs in Mangaluru

area manager operations - bangalore

assistant manager - ad sales (business development) Jobs in Mangaluru

assistant manager - ad sales (business development)

assistant manager - cx & ops Jobs in Mangaluru

assistant manager - cx & ops

assistant manager - facility(non-technical) Jobs in Mangaluru

assistant manager - facility(non-technical)

assistant manager of operations

Instamart

<div>
 
 
 Assistant Manager &ndash; Cx &amp; Ops
 
 
 
 
 
 Bangalore (On-Site)
 
 
 
 
 CREW
 
 is a premium personal assistant service designed to save customers time, money, and effort.
 
 
 Tailored To Meet The Demands Of Busy Professionals, CREW Offers a Comprehensive Range Of Services To Simplify Their Lives And Enhance Their Experiences
 
 
 <ul>
 <li>
 For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations.
 </li>
 <li>
 Dining services include securing reservations at top restaurants, organizing private dining experiences, and curating menus for special occasions.
 </li>
 <li>
 Our gifting solutions ensure thoughtful presents for any event, from sourcing unique items to arranging personalized packaging and delivery.
 </li>
 <li>
 CREW also simplifies mobility by coordinating chauffeurs, vehicle rentals, or transport solutions.
 
 
 </li>
 </ul>
 Additionally, we assist with event planning, wellness services, and daily errands, delivering seamless support for every aspect of your lifestyle.
 
 
 By streamlining customers&rsquo; daily tasks and taking care of the details, CREW ensures that they can focus on what truly matters, whether it&rsquo;s work, family, or personal goals. With a commitment to efficiency, reliability, and personalized solutions, CREW empowers customers to live smarter, achieve more, and reclaim their time.
 
 
 
 About The Role
 
 
 
 You&rsquo;ll be responsible for overseeing the real-time operations of mission fulfillment: ensuring SLAs are met, managing exceptions, resolving issues proactively, maintaining visibility, and working with cross-functional stakeholders to ensure smooth service flow.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Keep track of live mission status across the board&mdash;identify delays, bottlenecks or deviations early.
 </li>
 <li>
 Coordinate with Captains / Team Leads / Ops to resolve urgent issues or escalations.
 </li>
 <li>
 Define, monitor and enforce key operational metrics: turnaround time, fulfillment delays, missed deadlines, agent/captain productivity.
 </li>
 <li>
 Maintain dashboards, status reports; escalate systematically when SLAs risk being breached.
 </li>
 <li>
 Forecast demand and ensure staffing / captain availability to meet that demand especially during peak / nights / weekends.
 </li>
 <li>
 Work with Ops / HR to manage shift rotas, ensuring proper coverage.
 </li>
 <li>
 Identify recurring issues / patterns causing delays or inefficiencies; initiate process adjustments.
 </li>
 <li>
 Collaborate with Tech / Product to build or enhance tools for greater visibility, automation of routine exception handling
 </li>
 <li>
 Act as point of contact for cross-functional teams (Customer Experience, Product, Tech, Field Ops) for incidents, escalations.
 </li>
 <li>
 Report on control tower&hyphen;level performance, areas of risk, proposed mitigations.
 </li>
 <li>
 Ensure that SOPs for fulfillment, escalation, communication are followed.
 </li>
 <li>
 Participate in post-incident reviews, root cause analysis, document learnings.
 </li>
 <li>
 Maintain the premium tone and quality standards of Swiggy&rsquo;s RARE service.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Must be based in Bangalore and open to rotational shifts (5-day work week including weekends).
 </li>
 <li>
 3-5 years&rsquo; experience in operations / logistics / control tower or similar real-time operations in B2C / premium service settings
 </li>
 <li>
 Proven ability to manage and lead small teams or at least lead across functions in high pressure / fast turn around scenario
 </li>
 <li>
 Strong analytical / data handling skills; comfort with dashboards, metrics, tools.
 </li>
 <li>
 Excellent problem solving &amp; decision making in real-time.
 </li>
 <li>
 Strong communication &amp; stakeholder management.
 </li>
 <li>
 Flexibility to work across shifts / night / weekends based on operations need.
 </li>
 </ul>
</div>

Assistant manager - Cx & Ops

FERMÀT

<div>
 FERM&Agrave;T is the AI native commerce platform that optimizes shopping experiences, leading to best-in-class shopper engagement and conversion. We help brands transform clicks into conversions with dynamic, personalized shopping experiences&mdash;built and optimized in minutes.
 
 
 Backed by VMG, Bain Capital Ventures, Greylock, QED, and named The Information&rsquo;s #1 commerce startup, we&rsquo;re a 70+ person team based in SF, Austin, NYC, and Bangalore. As a fast-growing Series B company, we&rsquo;re building the infrastructure for the future of online retail&mdash;and we&rsquo;re just getting started.
 
 
 We&rsquo;re hiring a People &amp; Operations Associate to ensure our Bangalore office runs smoothly and provides a great workplace experience for our growing team. This is a full-time, on-site role where you&rsquo;ll take ownership of office operations, vendor management, onboarding/off-boarding logistics, and cultural initiatives that make the office an engaging, productive space.
 
 
 This role is primarily focused on office management and workplace experience, with a secondary focus on HR operations and employee engagement. You&rsquo;ll be the
 
 go
 
 -to person for our Bangalore office, helping to create a consistent, welcoming, and compliant workplace.
 
 
 You&rsquo;ll report to the People Operations Manager (based in New York) and serve as the on-the-ground point of contact for the Bangalore team, with opportunities to collaborate on global People initiatives as needed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Onboarding &amp; Offboarding: Support the employee lifecycle by preparing documentation, coordinating laptop and asset distribution, and ensuring smooth Day 1 and exit processes.
 </li>
 <li>
 Compliance &amp; Training: Coordinate mandatory trainings (such as POSH) and maintain accurate employee records to meet legal and compliance requirements.
 </li>
 <li>
 Employee Experience &amp; Culture: Plan and host local team events and activities that foster connection, encourage in-office presence, and strengthen company culture.
 </li>
 <li>
 Candidate &amp; Visitor Experience: Welcome and host onsite candidates and visitors, creating a professional and positive first impression.
 </li>
 <li>
 Workplace Operations: Oversee day-to-day office management, including lunch delivery, snacks, supplies, and vendor relationships, ensuring the office is organized and functional.
 </li>
 <li>
 Ad Hoc Projects: Partner with the People Operations Manager on special projects and initiatives related to engagement, learning, and workplace improvements.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years of experience in office management, HR operations, administration, or a similar role.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Reliable and proactive &mdash; takes initiative, asks thoughtful questions, and follows through without reminders.
 </li>
 <li>
 Approachable and people-focused, with excellent interpersonal skills.
 </li>
 <li>
 Flexible and on-site &mdash; based in Bangalore with regular office presence (at least 2 days/week, with potential for more as the office grows).
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary + equity package
 </li>
 <li>
 Comprehensive health, dental, and vision insurance for you and all your dependents.
 </li>
 <li>
 Retirement benefits:
 </li>
 <ul>
 <li>
 US: 401(k) plan with 4% matching
 </li>
 <li>
 India: Provident Fund with 12% matching
 </li>
 </ul>
 <li>
 4 months of paid parental leave
 </li>
 <li>
 Unlimited PTO policy (with minimum 5 days PTO / quarter!)
 
 
 </li>
 </ul>
</div>

People & Operations Associate

DIAGEO India

<div>
 
 Job Description
 
 
 
 
 Job Title
 
 
 
 Assistant Manager - Procurement (Opex)
 
 
 
 About US
 
 
 
 With over 200 brands sold in nearly 180 countries, we&rsquo;re the world&rsquo;s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you&rsquo;ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
 
 
 
 About The Function
 
 
 
 Our Procurement team are innovators, always seeking new ways to help our business, people and much-loved brands thrive. We&rsquo;re dedicated to maximising the &pound;12 billion+ we spend every year, building brands of premium quality, while creating sustainable value and growth. Together, we&rsquo;re shaping the services, partnerships and innovations that meet our future needs.
 
 
 Our procurement team delivers outstanding end-to-end value across our supply chain and offers innovative supplier solutions. Together, we&rsquo;re driving our 'Society 2030: Spirit of Progress' plan across suppliers and agency partners to create a more sustainable world. Wherever you choose to carve your career, we&rsquo;ll support and encourage you in our inclusive culture.
 
 
 
 Qualification
 
 
 
 
 About the role
 
 
 
 <ul>
 <li>
 MBA /Engineer
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Procurement experience of around 4-6 years in FMCG or related industry; manufacturing, contract and financial management skills mandatory
 
 
 </li>
 </ul>
 Knowledge &amp; skills:
 
 
 <ul>
 <li>
 Strong commercial acumen &amp; negotiating skills
 </li>
 <li>
 Excellent data management skills
 </li>
 <li>
 Ability to build good relationship &amp; influencing skills with people
 </li>
 <li>
 Good understanding of should-costs and relevant information on drivers for the category
 </li>
 <li>
 Long term value creation
 
 
 </li>
 </ul>
 Best suited for someone who
 
 
 <ul>
 <li>
 Likes to work with data and is extremely analytical
 </li>
 <li>
 Has a strong commercial focus
 </li>
 <li>
 Brings an external focus to work, by being constantly updated on developments and innovations in the external world
 </li>
 <li>
 Is able to build good working relationships with internal stakeholders
 </li>
 <li>
 Hardnosed when it comes to commercial negotiations with parties
 </li>
 <li>
 Constantly seeks to improve things and create new standards at work
 
 
 </li>
 </ul>
 
 Cost Management &amp; Savings
 
 
 
 <ul>
 <li>
 Frame and implement cost containment strategies into supplier negotiations and contracts
 </li>
 <li>
 Develop and apply Pricing Strategies using best negotiation techniques
 </li>
 <li>
 Secure long-term contracts for stability of services and supplies
 </li>
 <li>
 Drive &amp; land cost reduction initiatives specific to category working with Make Team, etc for effective leveraging of Prices, efficiency improvement etc
 </li>
 <li>
 Develop &amp; land synergies through specific interventions in functional metrics to reduce and optimise Opex expenses
 </li>
 <li>
 Rate Variance on MRO supplies &amp; Service contracts for manufacturing sites
 </li>
 <li>
 Long term price stability
 </li>
 <li>
 Productivity improvement &amp; savings
 
 
 </li>
 </ul>
 Service effectiveness &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure Vendors delivers on all contracted terms during tenure of agreement
 </li>
 <li>
 Co-create new methodologies and initiatives by working with Make to land Pricing expectations basis market trends and opportunities
 </li>
 <li>
 Develop &amp; execute supplier performance management across vendors, land tracking mechanisms on Performance
 </li>
 <li>
 Contract adherence &amp; compliance on terms &amp; conditions
 
 
 </li>
 </ul>
 Ensure meeting of Customer Quality expectations
 
 
 <ul>
 <li>
 Ensure and control supply quality as per internal customer requirements
 </li>
 <li>
 Execute the customer feedback received from the internal and external stakeholders on customer satisfaction
 </li>
 <li>
 Improve and augment supply pool to provide best-in-class quality &amp; supply capability within supply pool
 </li>
 <li>
 Collaborate with internal customers and external suppliers to bring about transformational projects serving customer requirements like IFM, MRO Aggregation, etc
 </li>
 <li>
 Customer Satisfaction feedback
 </li>
 <li>
 Qualitative Supply Assessments
 
 
 </li>
 </ul>
 Stakeholder Management
 
 
 <ul>
 <li>
 Work closely with all the internal customer teams including manufacturing as well as legal/ finance support functions
 </li>
 <li>
 Ensure the contracts factor all internal requirements and ensure subsequent supply is well-serviced and managed
 </li>
 <li>
 Ensure quality requirements are met, regulatory aspects and changes thereof are implemented without disruption of supplies ensuring minimal write-offs
 </li>
 <li>
 Manage key external Vendors for long term stability on Pricing and Service and ensure DI is a preferred Customer by securing advantageous terms
 </li>
 <li>
 Customer Satisfaction feedback
 </li>
 <li>
 Analysts are individual contributors
 </li>
 <li>
 Requires conceptual knowledge in own area of expertise; develops practical experience
 </li>
 <li>
 Understands key business drivers; uses this understanding to accomplish own work
 </li>
 <li>
 No supervisory responsibilities but may provide guidance to new analysts/associates
 </li>
 <li>
 Solves standard problems by identifying solutions based on standard practices
 </li>
 <li>
 Impacts quality of own work; works within guidelines and policies
 </li>
 <li>
 Explains information to others in straightforward situations
 
 
 </li>
 </ul>
 
 Category Management Job Family Description
 
 
 
 Roles within category management are responsible for building relationships with suppliers and providers to deliver the goods, services and materials which support Diageo&rsquo;s operational requirements and performance ambition. Typical skills and expertise include stakeholder management, influencing, negotiation, analytics and financial and business acumen.
 
 
 
 Flexible Working Statement
 
 
 
 Flexibility is key to our success. Talk to us about what flexibility means to you so that you&rsquo;re supported to manage your wellbeing and balance your priorities from day one.
 
 
 
 Diversity Statement
 
 
 
 Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
 
 
 We embrace diversity in the broadest possible sense. This means that you&rsquo;ll be welcomed and celebrated for who you are just by being you. You&rsquo;ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
 
 
 Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
 
 
 Feel inspired? Then this may be the opportunity for you.
 
 
 If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
 
 
 
 Worker Type
 
 
 
 Regular
 
 
 
 Primary Location:
 
 
 
 Bangalore HO
 
 
 
 Additional Locations :
 
 
 
 
 Job Posting Start Date
 
 
 
 2025-08-07
</div>

Assistant Manager - Procurement (Opex)

The Muthoot Group

<div>
 This Job Is Provided By Apna.co JOB DISCRIPTION
 
 
 Probationary Officer (MBA Required) - High Financial Branches (Muthoot) Position Title: Probationary Officer
 
 
 Location: High Financial Branches (Across Designated Locations) Salary: 2,67LPA Upto ₹3,10,000 per annum + Performance-based Variables &amp; Incentives Growth Opportunity: Fast-Track Promotion to Assistant Manager
 
 
 About Muthoot: Muthoot Group is one of the most trusted and established names in the financial services sector, offering a wide range of products including gold loans, personal loans, insurance, and wealth management services.
 
 
 We are committed to delivering customer satisfaction, fostering innovation, and offering exceptional growth opportunities to our employees. Position Overview: We are seeking dynamic, results-driven individuals with an MBA (minimum 50%) to join our team as Probationary Officers in our high financial branches.
 
 
 This role is designed to give you exposure to branch management, customer relationship handling, and revenue generation, while offering the potential for fast-track career advancement, with promotion opportunities to Assistant Manager based on performance.
 
 
 
 Key Responsibilities
 
 
 
 Branch Operations Management: Oversee and ensure smooth operations at high-performing branches, maintaining compliance with internal policies and regulatory standards.
 
 
 Customer Relationship Management: Build and nurture relationships with existing and new customers, offering tailored financial solutions to meet their needs.
 
 
 Sales &amp; Business Development: Canvassing and sourcing of New Customers to increase Gold loan Business,Drive business generation by actively promoting and selling Muthoot&rsquo;s financial products and services. Meet and exceed sales targets.
 
 
 Financial Performance Monitoring: Revenue generations through Cross Selling products &amp; Interest Collection Work towards enhancing branch financial performance, improving sales, and implementing strategies to achieve business goals.
 
 
 Team Coordination: Lead and work collaboratively with branch staff, ensuring optimal productivity, operational efficiency, and customer satisfaction.
 
 
 Compliance &amp; Risk Management: Ensure that all operations adhere to legal, regulatory, and company standards. Identify and manage operational risks effectively.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Educational Qualification: MBA (with at least 60% marks) MCOM (with at least 70% marks) Experience: Fresh MBA graduates or candidates with up to 2 years of relevant work experience in banking, finance, or related sectors.
 
 
 Skills: Strong interpersonal and communication skills. Knowledge of banking operations, financial products, and services. Good analytical and problem solving abilities. Target-driven and results-oriented approach. Proficiency in MS Office and other financial tools/software. What We Offer:
 
 
 Salary: ₹ 2,67,000 UPTO ₹3,10,000 per annum with additional performance-based variables and incentives.
 
 
 Career Growth: Fast-track promotion to Assistant Manager based on performance and branch success.
 
 
 Training &amp; Development: Extensive training to develop your skills and knowledge for rapid career advancement.
 
 
 Work Environment: A vibrant and collaborative work culture that fosters learning and growth.
 
 
 Join Muthoot and take your career to the next level with unmatched growth opportunities and an exciting work environment!
 
 
 Interested candidate can send their udated Resume TO Regional Hr NITHIN 9037835124
 
 
 or Mail recruitmentblr4@muthootgroup.com or Walkin &amp; walk out with offer letter on below Addres:
 
 
 Muthoot Finance Ltd,#39/1,1st Floor ,2nd Cross,15th main Road,Mathikere Extention Landmark Backside of Valmart Bangalore560054
 
 
 VACANCY LOCATIONS:BANGALORE - BAGALGUNTE BANGALORE - BASAVESWAR NAGAR HAVANUR CIRCLE BANGALORE - VIDYARANYAPURA, BEL LAYOUT SIRA - (KA) BANGALORE - MAHALAKSHMI LAYOUT NELAMANGALA BANGALORE - MANJUNATHA NAGAR BANGALORE - HEGGANAHALLI BANGALORE - SUNKADAKATTE BANGALORE - ANJANANAGAR BANGALORE - T. DASARAHALLI - TUMKUR ROAD NELAMANGALA - CHANNAPPA BADAVANE MADHUGIRI - (KA) NELAGADARANAHALLI - KA HULIYAR - (KA) BANGALORE - MATHIKERE - GOKUL EXTN DR. RAJKUMAR ROAD BANGALORE - PEENYA 2ND STAGE MADAKASIRA - (AP) BANGALORE - DODDA BOMMASANDRA BANGALORE - TAVAREKERE MAGADI MAIN ROAD ANDHRAHALLI - KA BANGALORE - TURUVEKERE KUNIGAL - (KA) BANGALORE - CHIKKAGOLLARAHATTI TIPTUR - (KA) GUBBI - MAIN ROAD - (KA)
</div>

Probationary Officer

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI. This role is within the Strategy &amp; Business Operations (SBO) function, which supports all business lines and serves as the front-end for non-automated customer interactions.
 
 
 
 
 
 
 
 
 SBO's Core Mandate:
 
 
 
 ● Act as the voice of the customer within Navi and represent Navi to its customers.
 
 
 ● Drive industry-first, customer-facing innovations to solve large-scale problems (e.g., increasing cashless health claims from 50% to 90%, or tackling fraud in debt management and claims).
 
 
 
 
 
 
 
 
 Key Operating Verticals:
 
 
 
 ● Debt Management: Focus on making our lending portfolio profitable by ensuring we get most of money back we have lent using data science and human behavior principles.
 
 
 ● Customer Experience: Understanding users pain points and work with product and tech to better our offerings.
 
 
 ● Claims: Give the best ever customer experience to genuine customers and catch all fraudulent cases upfront
 
 
 ● Operations: Non customer facing operations focussed on making customer experience better while managing operations risk
 
 
 
 
 
 
 
 
 Central Functions:
 
 
 
 ● Process Excellence: Create, audit and improve people and various processes : broadly involves auditing and doing RCAs on people and processes and using that to drive actions which improves the business metrics for short and long term.
 
 
 ● Control Tower: Real time monitoring of all critical business metrics along with pre-empting and intervening any issues at early stage
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 At SBO, we are looking for bright people who are at the very cusp of their professional journey
 
 
 and have potential to be in the top 0.1% in whatever they take up. This position provides a chance to work with the best and in process learn what it takes to attain the highest professional potential. If you are someone who has exceeded expectations in MOST of the things you have taken up in your life (be it academics, or work, or any hobbies), it&rsquo;s a place made for you.
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 ● Develop and refine program objectives, strategies and program planning
 
 
 ● Lead project executions, monitoring project progress, identifying and solving potential issues
 
 
 ● Manage and collaborate with cross-functional teams to co-deliver
 
 
 ● Ensure that projects meet quality standards and best practices to deliver excellence
 
 
 ● Identify potential risks and develop risk mitigation plans to minimize project
 
 
 ● Maintain and deliver detailed program documentation, including project plans,
 
 
 ● progress reports, and budget updatesBe part of a strategic initiative with the potential to transform the industry
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 ● Business first thinking
 
 
 ● Highly analytical and data driven
 
 
 ● Strong verbal and written communication
 
 
 ● Strong interpersonal skills as role will be highly collaborative
 
 
 ● Ability to work in a fast paced environment and be a self-starter
 
 
 ● Takes initiative and can think of new ways to approach a problem
 
 
 ● MBA from top B schools with up to 3 years of experience
 
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products
 
 
 that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI,
 
 
 Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at
 
 
 scale, with a strong customer-first approach.
 
 
 
 
 Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 The Navi DNA
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and
 
 
 improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you.
 
 
 
 
 
 We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 
 ● You&rsquo;re impact-driven : You take ownership, build boldly, and care about making a real difference.
 
 
 ● You strive for excellence : Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 
 
 ● You embrace change : You adapt quickly, move fast, and always put the customer first.
 
</div>

Associate Manager II - (Strategy and Business Operations)

<div>
 
 
 
 About the Team
 
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.
 
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 ● Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
 
 
 ● Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
 
 
 ● Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
 
 
 ● Evaluate existing HR processes, identify opportunities for automation/streamlining, and implement best practices.
 
 
 ● Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
 
 
 ● Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
 
 
 ● Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
 
 
 ● Work closely with HR partners to strengthen employee experience initiatives.
 
 
 ● Provide recommendations backed by HR data and analytics to support strategic decision-making.
 
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● 1 to 2 years of HR experience and Master&rsquo;s degree/PGDM in HR.
 
 
 ● Experience in working on HRMS system (Darwinbox preferred);
 
 
 ● Passionate about creating an amazing employee experience;
 
 
 ● Excellent verbal, written communication and people skills;
 
 
 ● Self directed, the ability to complete work in a timely manner without active supervision is paramount but similarly important is knowing when to ask for help;
 
 
 ● Ability to learn and adapt systems quickly.
 
 
 ● High energy with the ability to organize / prioritize workload.
 
 
 ● Flexible, adaptable and excellent problem solving and decision making abilities, with a high level of attention to detail and accuracy.
 
 
 ● Proficiency in MS Office Suite and Google Sheets is a must.
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager - HR Operations

MediBuddy

<div>
 
 Job Summary
 
 
 
 As an Assistant Manager/Manager - Legal &amp; Compliance at MediBuddy, you will play a key role in
 
 
 ensuring legal and regulatory compliance across business operations. This includes managing the
 
 
 agreement portfolio, contract lifecycle, compliance reporting, and process automation. You will
 
 
 collaborate cross-functionally to mitigate legal risks, drive efficiency, and ensure timely reporting
 
 
 and monitoring of compliance matters.
 
 
 
 Roles And Responsibilities
 
 
 
  Review, draft, negotiate, and manage a wide range of commercial agreements and
 
 
 documents; ensure efficient handling of the agreement portfolio and contractual risk
 
 
 management.
 
 
  Maintain, update and monitor contract lifecycle through contract management tools &amp;
 
 
 tracker.
 
 
  Lead internal and external stakeholder discussions to derive legally sound and commercially
 
 
 viable solutions.
 
 
  Coordinate with external counsel for litigation management; draft responses, affidavits, and
 
 
 court documents to safeguard the company's interests.
 
 
  Track, assess and communicate changes in applicable laws including labour laws, healthcare
 
 
 regulations, legal metrology, consumer protection regulations and data protection laws.
 
 
  Develop and maintain compliance MIS and reports; assist in preparation of weekly/monthly
 
 
 dashboards and management presentations.
 
 
  Support legal aspects of fundraising, investor due diligence and associated documentation.
 
 
  Assist in ESG-related compliance and reporting activities.
 
 
  Identify and drive legal process automation opportunities to improve efficiency and reduce
 
 
 risk.
 
 
 
 Education And Skillset
 
 
 
  Bachelor&rsquo;s degree in law (LL.B or equivalent); LLM is a plus.
 
 
  2-5 years of experience in legal and compliance functions; healthcare sector exposure is an
 
 
 advantage.
 
 
  Proficient in contract drafting, negotiation, and risk analysis.
 
 
  Hands-on experience with contract management tools.
 
 
  Strong MS Excel and presentation skills; familiarity with compliance tracking tools and MIS
 
 
 generation.
 
 
  Strong analytical and communication skills with a problem-solving mindset.
</div>

Assistant Manager/Manager || Legal - Contract Management

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