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assistant manager performance business excellence

Smart Research System

Assistant Manager &ndash; Operations Excellence healthcare environment.Location: Abu Dhabi, UAE Employment Type: Full-Time Notice Period: 30 days or less preferredRole OverviewWe are looking for an Assistant Manager &ndash; Operations Excellence to drive business process improvement, governance, risk management, and compliance across Procurement, Supply Chain, and Finance functions.This role plays a key part in process re-engineering, benchmarking, KPI performance, and GRC framework implementation, particularly within a regulated / healthcare environment.Key Responsibilities<ul><li>Identify process bottlenecks and lead Business Process Re-engineering (BPR) initiatives</li><li>Develop, review, and maintain governance documents (Policies, SOPs, Procedures, DoA matrices)</li><li>Support GRC framework development and implementation</li><li>Conduct risk assessments, define risk triggers, and develop mitigation plans</li><li>Analyze KPI deviations and benchmark performance against best practices</li><li>Review laws and regulations to ensure compliance, identify gaps, and recommend corrective actions</li><li>Advise Business Development teams by reviewing contracts for risk and profitability</li><li>Collaborate cross-functionally with Procurement, Supply Chain, Finance, HR, and Quality teams</li><li>Support PMO initiatives and performance management projects</li></ul>Qualifications &amp; Certifications<ul><li>MBA or MSc in Business / Management (Mandatory)</li><li>MSc in Supply Chain Management (Preferred)</li><li>Project Management Certification (Mandatory)</li><li>Certifications such as Agile, Change Management, ISO 22301 are a strong plus</li></ul>Experience &amp; Skills<ul><li>Minimum 2+ years&rsquo; experience in governance, process excellence, or operational excellence roles</li><li>Hands-on experience creating policies, procedures, SOPs, and DoA frameworks</li><li>Exposure to risk management, KPI design, benchmarking, and compliance</li><li>Experience in healthcare, public sector, or regulated environments preferred</li><li>Strong understanding of procurement, supply chain, finance, and governance processes</li><li>PMO exposure and structured project execution experience</li><li>Advanced MS Excel &amp; PowerPoint skills</li><li>Strong stakeholder management and communication skills</li></ul>Job Type: Full-timePay: AED15,000.00 - AED19,500.00 per month

Assistant Manager-Performance & Business Excellence

Modon

<div>
 
 
 Job Title:
 
 
 
 Business Excellence &ndash; Manager
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Business Excellence Manager drives a culture of excellence across the organization by implementing and governing excellence frameworks, process improvement initiatives, and performance management systems. The role ensures measurable improvements, alignment with strategic objectives, and sustainable operational effectiveness across all business units, including Asset Management, Property Management, Community Management, and Facilities Management.
 
 
 
 Key Responsibilities:
 
 
 
 
 Excellence Frameworks &amp; Standards
 
 
 <ul>
 <li>
 Develop, implement, and maintain organizational excellence frameworks (EFQM, global best practices).
 </li>
 <li>
 Ensure alignment with internal policies, regulations, and national excellence standards.
 </li>
 <li>
 Facilitate internal assessments and readiness programs for excellence awards.
 </li>
 </ul>
 
 
 Process Definition, Improvement &amp; Operational Efficiency
 
 
 <ul>
 <li>
 Map, define, and optimize processes via platforms like ARIS.
 </li>
 <li>
 Lead end-to-end process reviews using Lean, Six Sigma, and continuous improvement.
 </li>
 <li>
 Identify inefficiencies, implement improvement initiatives, and facilitate Kaizen events.
 </li>
 <li>
 Collaborate with IT/digital teams on automation opportunities and solutions.
 </li>
 </ul>
 
 
 Technology &amp; Digital Transformation
 
 
 <ul>
 <li>
 Leverage digital tools to improve business excellence, process efficiency, and performance management.
 </li>
 <li>
 Implement enterprise platforms (workflow systems, dashboards, document management).
 </li>
 </ul>
 
 
 Performance Management
 
 
 <ul>
 <li>
 Develop corporate KPIs, scorecards, and reporting systems.
 </li>
 <li>
 Monitor organizational performance and provide actionable insights.
 </li>
 </ul>
 
 
 Strategy Alignment &amp; Implementation
 
 
 <ul>
 <li>
 Translate strategic goals into initiatives, improvement projects, and operational plans.
 </li>
 <li>
 Support business case development and strategic prioritization.
 </li>
 </ul>
 
 
 Quality Management &amp; Compliance
 
 
 <ul>
 <li>
 Implement and monitor quality management systems.
 </li>
 <li>
 Conduct audits and drive corrective/preventive actions.
 </li>
 </ul>
 
 
 Capacity Building &amp; Culture Development
 
 
 <ul>
 <li>
 Design and deliver training, workshops, and coaching to embed a culture of excellence.
 </li>
 </ul>
 
 
 Reporting &amp; Governance
 
 
 <ul>
 <li>
 Use analytics tools (Power BI, Tableau, Qlik) for dashboards and reporting.
 </li>
 <li>
 Maintain governance structures for improvement programs.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Business Administration, Engineering, Quality Management, or related field.
 </li>
 <li>
 Master&rsquo;s or MBA preferred.
 </li>
 <li>
 Lean Six Sigma Green/Black Belt.
 </li>
 <li>
 EFQM Assessor certification.
 </li>
 <li>
 ISO Lead Auditor / Quality Management certification.
 </li>
 <li>
 Project Management Professional (PMP).
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 7&ndash;10 years in business excellence, operational excellence, quality, or performance management.
 </li>
 <li>
 Experience in Asset, Property, Community, or Facilities Management.
 </li>
 <li>
 Proven track record implementing excellence frameworks and measurable performance improvements
 </li>
 </ul>
 
 
</div>

Business Excellence Manager

LIFE LINE HUMAN RESOURCE

Office ManagerBachelor&rsquo;s degree in business administration, Management, or a related fieldpreferred.3+ years of experience as an Office Manager Assistant, preferablysupporting C-level executives.<ul><li>Experience with managing multiple projects</li><li>High level of emotional intelligence required.</li></ul>AED 15,000 &ndash; AED 20,000 DOE<ul><li>1 economy flight provided PA</li><li>30 days paid vacation</li><li>Health insurance</li><li>External accommodation provided by company</li></ul>Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per monthApplication Question(s):<ul><li>your nationality? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Office Manager Assistant, supporting C-level executives.: 5 years (Required)</li><li>managing multiple projects: 4 years (Required)</li><li>High level of emotional intelligence required.: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

She Office Manager

ASSISTANT MANAGER &ndash; PROCUREMENT &ndash; Dental Medical ConsumablesBasic Purpose of the roleResponsible for procurement of medical consumables in hospitals, communicating with suppliers regarding obtaining quotations and generating purchase order, ensuring maintenance of purchase order files either manually or electronically and handling of petty cash for the facility. Also responsible for insuring policies and procedures are being followed and appropriate documentation is retained while insuring customer service support to assigned departments.Key Responsibilities of the roleCoordinating purchasing activities.<ul><li>Reviewing and evaluating contracts, approving award letters and purchase orders, negotiating change orders, and determining sole source validity</li><li>Reviewing and checking for accuracy requests and specifications, and assigning to subordinate for necessary action</li><li>Liaising between suppliers and concerned departments on any procurement related activities, procedures, order status, and problem resolution</li><li>Approving source selection methods in accordance with procurement policies and procedures</li><li>Reviewing and approving purchase requests/orders in accordance with the authority matrix</li><li>Working with divisions and concerned staff to determine causes of problems, develop alternative methods to solve problems and to implement strategies for resolution</li><li>Resolving ad hoc problems such as bid disputes and supplier protests in collaboration with concerned departments</li><li>Coordinating sourcing for all medical consumables required</li></ul>Setting operational levels<ul><li>Supporting the development of operational metrics and goals for the purchasing department (service level monitoring, open purchasing orders, etc.)</li><li>Ensuring that goals for all operational and JCIA metrics are met or exceeded</li></ul>Reporting<ul><li>Preparing weekly/monthly purchase and other expense reports</li><li>Creating and issuing purchase orders to suppliers</li></ul>Liaising with facility and suppliers<ul><li>Liaising with facility departments / personnel to determine needs and establish requirements</li><li>Contacting suppliers frequently to know the exact arrival time of supplies</li><li>Communicating with department to provide, receive information concerning suggested products and vendors, order status and receive invoice payment</li><li>Maintaining the proper and appropriate professional and ethical relationships with all vendor representatives, conducting business affairs according to principles and guidelines of the prudent purchasing philosophy</li></ul>Assisting the Purchasing Manager<ul><li>Assisting with the development and revision of procurement and contracting policies, procedures, and strategies for the facilities</li><li>Representing the Purchasing Manager in selected meetings</li><li>Meeting or exceeding targets and service levels standards set by the Purchasing Manager</li><li>Assisting with the implementation of short- and long-term procurement strategies designed to reduce costs and improve quality and service while meeting facility&rsquo;s goals and objectives</li><li>Overseeing the procurement activities of facility and ensuring procurement terms and conditions are complied with</li><li>Periodically obtaining internal and external feedback, and reporting on effectiveness of procurement services, including customer satisfaction, and proposing methods for continuous improvement</li><li>Assisting the Purchasing Manager with &lsquo;on the job&rsquo; training for the purchasing personnel</li><li>Performing other duties as assigned by the Purchasing Manager within the scope of knowledge and skills</li></ul>Contributing to team effort<ul><li>Planning and supervising the day to day activities of the subordinates; streamlining processes wherever possible</li><li>Evaluating workload, conducting performance evaluation and initiating necessary disciplinary actions</li><li>Understanding the training requirements of the team and communicating the same for the benefit of the training department</li><li>Providing on the job training and orienting the team during course of work</li></ul>Fulfilling committee responsibilities<ul><li>Providing input and guidance on purchasing and procurement related matters and on operational decisions relating to that</li><li>Remaining involved in Operational Committees and Task Forces as appropriate</li></ul>QualificationsRequired:<ul><li>Bachelor's degree or equivalent in Business Administration/Supply Chain or a relevant field OR</li><li>Diploma in relevant field with 3 years of additional experience</li></ul>Desired: Master's degree or equivalent in Business Administration or a relevant fieldSpecialist CertificationsDesired: Recognized Supply Chain certifications such as Chartered Institute of Purchasing and Supply (CIPS)#procurement #dental #procurementmanager #supplychain #medical consumables #healthcareJob Types: Full-time, ContractPay: AED17,000.00 - AED21,000.00 per monthLanguage:<ul><li>arabic (Preferred)</li></ul>License/Certification:<ul><li>CIPS (Required)</li></ul>

Assistant Manager Procurement- (Dental)

AD Ports Group

<div>
 
 
 The Execution Manager &ndash; General Cargo Operations
 
 is responsible for overseeing the effective management and coordination of General Cargo operations across all terminals within the group. This role ensures alignment with strategic objectives, operational consistency, and compliance with corporate standards. It includes optimizing operational efficiency, developing standardized processes, enhancing resource utilization, and fostering collaboration between terminals. The position supports business strategic planning, capacity terminals calculations, and the implementation of digital solutions, contributing to organization growth and operational excellence.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Develop, implement, and monitor Standard Operating Procedures (SOPs) for general cargo operations across terminals, ensuring compliance with best practices and international standards.
 </li>
 <li>
 Assist in the preparation and development of business cases for operational initiatives, including investments, expansions, or process improvements.
 </li>
 <li>
 Conduct capacity calculations and feasibility studies to optimize terminal performance and resource utilization.
 </li>
 <li>
 Monitor and analyze operational data and KPIs from terminals, identifying trends and areas for improvement.
 </li>
 <li>
 Facilitate knowledge sharing and the implementation of best practices among terminals to drive continuous improvement.
 </li>
 <li>
 Collaborate with terminal teams to resolve operational challenges, enhancing service delivery and reducing costs.
 </li>
 <li>
 Ensure compliance with corporate safety, environmental, and operational policies and international regulations.
 </li>
 <li>
 Coordinate with IT teams for the implementation and optimization of digital tools for general cargo operations.
 </li>
 <li>
 Regularly review and update contingency plans to address operational risks and changes in market conditions.
 </li>
 </ul>
 
 
 People Management Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Mentor, guide, and provide training to terminal teams to build capacity and encourage operational excellence.
 </li>
 <li>
 Conduct performance appraisals and identify development needs for staff across terminals.
 </li>
 <li>
 Foster a collaborative and innovative work environment, promoting teamwork and accountability.
 </li>
 <li>
 Work closely with terminal managers to ensure effective communication and coordination among teams.
 </li>
 </ul>
 
 
 
 
 
 KNOWLEDGE &amp; SKILLS
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in general cargo operation, business administration, Ports/ Maritime Management or a related field.
 </li>
 <li>
 Strong leadership and decision-making abilities with a track record of successfully managing and developing high-performing teams in multicultural environments, fostering inclusivity, and leveraging diverse perspectives.
 </li>
 <li>
 Exceptional analytical and problem-solving skills, with the ability to analyze complex international market data, cultural factors, and geopolitical trends, translating them into actionable insights and recommendations.
 </li>
 <li>
 In-depth knowledge of the international ports and logistics industry, global trade dynamics, market trends, cultural intelligence, and regulatory frameworks across various international markets.
 </li>
 <li>
 Advanced certifications in project management, logistics, or supply chain management are highly desirable.
 </li>
 </ul>
 
 Language Skills:
 
 <ul>
 <li>
 Proficiency in English (written and spoken).
 </li>
 <li>
 International communication and negotiations.
 </li>
 </ul>
 
 Years of Experience:
 
 <ul>
 <li>
 Minimum 10 - 12 years of experience in general cargo terminal operations or centralized support roles within the port and logistics industry.
 </li>
 <li>
 Proven experience in managing Greenfield and Brownfield projects.
 </li>
 </ul>
 
 Nature of Experience:
 
 <ul>
 <li>
 Extensive experience in managing or supporting general cargo operations across multiple locations.
 </li>
 <li>
 Proven track record of implementing process improvements and driving operational excellence.
 </li>
 <li>
 Hands-on experience in coordinating between central offices and regional or terminal teams.
 </li>
 <li>
 Demonstrated ability to handle complex projects and deliver operational and financial results.
 </li>
 </ul>
</div>

Execution Manager – General Cargo Operations (Noatum Ports)

Target Engineering Construction Co LLC

<div>
 
 
 Site QA/QC Manager
 
 
 
 
 
 
 We are seeking an experienced Project Site QA/QC Manager to lead, develop, and oversee all quality functions across major EPC oil and gas projects. The ideal candidate brings solid technical knowledge, strong leadership capabilities, and a deep understanding of international quality standards to ensure project delivery meets the highest levels of compliance and performance.
 
 
 
 
 
 
 Who We are?
 
 
 
 Target Engineering brings 50 years of experience in EPC and industrial infrastructure. With in-house fabrication, marine expertise, and multidisciplinary capability, we deliver projects with scale, confidence, and care.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Target Engineering, you&rsquo;ll work on large-scale energy, marine, and civil infrastructure projects. Join a business with deep technical roots, where your voice is heard, your impact is visible, and your career is part of a legacy of excellence.
 
 
 
 
 
 
 Your Role
 
 
 
 As a
 
 QA/QC Manager
 
 , you will
 
 <ul>
 <li>
 Lead the development, implementation, and maintenance of project-specific QA/QC plans, Inspection &amp; Test Plans (ITPs), method statements, and procedures.
 </li>
 <li>
 Manage a multidisciplinary QA/QC team including inspectors, document controllers, and auditors.
 </li>
 <li>
 Oversee all site inspections, testing, and quality surveillance activities in accordance with project specifications, codes, and client requirements.
 </li>
 <li>
 Coordinate with Engineering, Construction, Procurement, and HSE teams to ensure consistent quality standards across all disciplines.
 </li>
 <li>
 Interface with clients, EPC partners, and regulatory bodies on all quality-related matters.
 </li>
 <li>
 Conduct internal and external audits; report findings and drive corrective/preventive actions.
 </li>
 <li>
 Monitor contractor performance and ensure compliance with international standards such as ISO 9001, API, ASME, and applicable project codes.
 </li>
 <li>
 Manage site NCRs, quality KPIs, and deliver timely reports to project leadership.
 </li>
 <li>
 Support mechanical completion, commissioning, and final project handover documentation.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 15+ years of QA/QC experience, with at least 5 years in EPC Oil &amp; Gas projects.
 </li>
 <li>
 Proven experience managing QA/QC teams at major project sites.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering (Mechanical, Electrical, Civil, or related field)
 </li>
 <li>
 Certifications such as ISO 9001 Lead Auditor, CSWIP, AWS-CWI, API, ASNT Level II/III are highly advantageous.
 </li>
 <li>
 HSE certification related to material handling and logistics.
 </li>
 </ul>
 
 
 
 
 
 Skills and Expertise:
 
 
 <ul>
 <li>
 Strong understanding of EPC project lifecycle&mdash;engineering, procurement, construction, and commissioning.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Strong analytical mindset with the ability to resolve issues quickly and effectively.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 The chance to contribute to some of UAE&rsquo;s Oil and Gas EPC Mega projects.
 </li>
 <li>
 A collaborative, supportive environment that values innovation and excellence.
 </li>
 <li>
 Opportunities for professional growth and career progression.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 </ul>
 
 
 
 
 
 Ready to be part of our team?
 
 
 
 If you&rsquo;re inspired by what you&rsquo;ve read and believe you&rsquo;re the right fit, we&rsquo;d love to hear from you.
 
 
 
 
 
 Join Target Engineering and Construction Co. LLC and play a pivotal role in shaping a high-performing team that drives our success.
 
 
 
 
 
 Apply today and be part of something excellent!
 
 
 
 
 
 Candidates are encouraged to apply directly to our careers portal : https://apps.target.ae/ords/f?p=149:6
 
 
 
</div>

QA/QC Manager

AL ZAABI GROUP

Job Description &ndash; Branch Manager (Trading &ndash; Building Materials)Location: UAE Reports To: General Manager / CEO &amp; Managing DirectorRole ObjectiveThe Branch Manager is responsible for the overall performance, profitability, and operational excellence of the assigned branch within the Trading Division dealing in building materials. The role leads sales growth, customer relationships, inventory control, logistics coordination, team management, and compliance, while ensuring high service levels to contractors, project clients, and retail customers. The Branch Manager acts as the single-point owner of branch P&amp;L, operations, and customer satisfaction.Core ResponsibilitiesBranch Operations &amp; Business Management<ul><li>Manage end-to-end branch operations including sales, warehousing, logistics coordination, and customer service.</li><li>Ensure smooth daily functioning of the branch in line with company policies and operational standards.</li><li>Own branch-level revenue, cost control, and profitability targets.</li><li>Monitor branch expenses, overheads, and working capital to ensure cost efficiency.</li></ul>Sales Growth &amp; Customer Relationship Management<ul><li>Drive sales growth across building materials categories including cement, steel, blocks, tiles, electricals, plumbing, tools, and consumables.</li><li>Develop and maintain strong relationships with contractors, developers, project clients, and walk-in customers.</li><li>Identify new business opportunities.</li><li>Support key account management, pricing negotiations, quotations, and project-based orders.</li><li>Ensure high customer satisfaction through service quality, timely deliveries, and issue resolution.</li></ul>Inventory, Warehouse &amp; Supply Chain Coordination<ul><li>Oversee inventory planning, stock availability, replenishment, and demand forecasting at branch level.</li><li>Ensure accurate stock records, cycle counts, and reconciliation in coordination with finance.</li><li>Minimize stock losses, damages, and slow-moving inventory through effective controls.</li><li>Coordinate with central procurement, suppliers, and logistics teams to ensure uninterrupted supply.</li></ul>Logistics &amp; Delivery Oversight<ul><li>Coordinate delivery schedules, route planning, and vehicle utilization to meet customer SLAs.</li><li>Ensure timely and accurate dispatch of materials to project sites and customers.</li><li>Monitor delivery performance, damages, returns, and customer complaints related to logistics.</li><li>Ensure compliance with UAE transport regulations and internal HSE standards.</li></ul>Team Leadership &amp; People Management<ul><li>Lead, supervise, and develop branch staff including sales executives, storekeepers, drivers, and support staff.</li><li>Set clear targets, performance expectations, and conduct regular reviews.</li><li>Ensure staff discipline, attendance, productivity, and adherence to company policies.</li><li>Support recruitment, onboarding, and training of branch employees in coordination with HR.</li></ul>Financial Control &amp; Compliance<ul><li>Ensure compliance with company financial controls, credit policies, and approval matrices.</li><li>Monitor receivables, credit limits, and collections in coordination with finance.</li><li>Ensure accurate documentation for sales, deliveries, returns, and inventory movements.</li><li>Support internal and external audits by maintaining proper records and controls.</li></ul>Market Intelligence &amp; Reporting<ul><li>Monitor local market trends, competitor pricing, and customer demand patterns.</li><li>Provide regular branch performance reports covering sales, inventory, receivables, and operational KPIs.</li><li>Share market feedback with management to support pricing, assortment, and strategy decisions.</li></ul>Behavioural CompetenciesCommercial Acumen &amp; Business Ownership<ul><li>Strong understanding of trading economics, margins, and customer profitability.</li><li>Takes ownership of branch performance and results.</li></ul>Execution &amp; Operational Discipline<ul><li>Focused on timely execution, accuracy, and service reliability.</li><li>Maintains strong operational controls and processes.</li></ul>Customer-Centric Mindset<ul><li>Builds long-term relationships with contractors and project clients.</li><li>Resolves customer issues proactively and professionally.</li></ul>Leadership &amp; Team Management<ul><li>Leads by example with clear communication and accountability.</li><li>Motivates teams to achieve sales and operational targets.</li></ul>Problem-Solving &amp; Decision-Making<ul><li>Handles operational challenges, stock issues, and customer escalations effectively.</li><li>Makes sound decisions under pressure.</li></ul>Adaptability &amp; Market Awareness<ul><li>Responds quickly to changes in demand, pricing, and competitive activity.</li><li>Understands local UAE market dynamics.</li></ul>Key KPIs (Performance Indicators)Sales &amp; Revenue<ul><li>Branch sales revenue achievement</li><li>Gross margin performance</li><li>Project and contractor sales contribution</li></ul>Operations &amp; Inventory<ul><li>Inventory turnover and stock accuracy</li><li>Reduction in slow-moving and obsolete stock</li><li>Delivery SLA adherence and order fulfilment cycle time</li></ul>Customer &amp; Credit Control<ul><li>Customer satisfaction and repeat business</li><li>Receivables ageing and collection efficiency</li><li>Credit limit compliance</li></ul>People &amp; Compliance<ul><li>Staff productivity and attendance</li><li>Compliance with company policies and HSE standards</li><li>Audit observations and closure rate</li></ul>Required Skills &amp; Experience<ul><li>10&ndash;12 years of experience in trading or building materials distribution within the UAE.</li><li>Proven experience managing branch operations, sales teams, and warehouses.</li><li>Strong understanding of UAE building materials market, contractor ecosystem, and logistics.</li><li>Good commercial, negotiation, and people management skills.</li><li>Proficiency in ERP systems, inventory management, and reporting tools.</li><li>Bachelor&rsquo;s degree in Business, Commerce, Engineering, or related field (preferred).</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

Branch Manager-Building Materials Division

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