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assistant manager sales

Al Ghurair

<div>
 
 Strategic
 
 
 
 
 JOB DESCRIPTION
 
 
 
 <ul>
 <li>
 Manage the defined key performance indicators to maximize sales opportunities
 </li>
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 Support the Dealer Principal to manage the annual budget to achieve unit sales, gross margin retention, additional income from add-on products such as finance and insurance.
 </li>
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 Support the sales operation to ensure the operation supports to drive to maximize unit sales and avoid risk of aging stock.
 </li>
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 Manage the sales process and transaction process using the tools available such as the dealer management system.
 </li>
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 Support the Dealer Principal in areas of training and development defined by the AG Auto way of selling.
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
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 Carry out the daily sales meeting monitoring all sales enquires and sales activity through the DMS.
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 Manage the finance and insurance process including addtional sales revenue from finance, insurance and accessories.
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 Second face support to maximizing every sales opportunity.
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 Ensure all sales are follow through, meeting customer expectation.
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 Drive the customer engagement program the minimum standards set by the brand and business.
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 Manage customer complaints with resolution outcome.
 </li>
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 Support the Dealer Principal in maintenance of the showroom display including all hygiene factors, following HSSE guidelines.
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 Ensure policies and legal requirements are followed to protect customer data.
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 Act as an ambassador for the brand and the business leading by example.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Provide coaching based support in matters related to associate performance and behavior.
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 Direct support working with the HR shared service team for the hiring process.
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 Ensure disciplinary requirements are carried out in accordance with AGI and governmental requirements.
 
 
 </li>
 </ul>
 
 Education &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree or above
 </li>
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 Sales process experience in a customer facing environment. Financially aware of banking processes
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 <li>
 8 plus years in a sales environment. 3 plus years in an operational management position. Automotive experience required
 
 
 </li>
 </ul>
 
 Key Performance Measures
 
 
 
 <ul>
 <li>
 Manufacturer target agreement and performance.
 </li>
 <li>
 AGI latest budget requirement and performance.
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 Direct report performance.
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 Customer satisfaction performance.
 </li>
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 Leadership qualities acting on behalf of AGI and the brand.
 </li>
 <li>
 Finance and Insurance performance
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.
 
 
 With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.
 
 
 Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: &lsquo;Enhancing Life.&rsquo;
 
 
 Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.
 
 
 Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.
 
 
 
 About The Team
 
 
 
 Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.
</div>

Assistant Manager - Sales

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
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 Drive the Store team to deliver the highest levels of customer service at all times.
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 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
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 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
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 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
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 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager - eleventy

Abercrombie and Fitch Stores

A global retail company is seeking an Assistant Manager in Abu Dhabi. In this multifaceted role, you will drive sales, manage daily operations, and lead a team to deliver exceptional customer service. Ideal candidates will have either a Bachelor's degree or supervisory experience, alongside strong problem-solving and team-building skills. Join us to grow and develop in a supportive, inclusive environment.

Store Leadership Lead: Drive Sales, Develop Talent

Business Introduction Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. Job Title Assistant Store Manager Lifestyle Operations Role Summary The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives. Role Profile <ul><li>Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends</li><li>Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times</li><li>Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.</li><li>Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets</li><li>Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale</li><li>Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.</li><li>Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage</li><li>Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.</li></ul> Requirements <ul><li>Diploma - High School Certificate</li><li>Qualification In Retail Related Field Is An Added Advantage</li><li>Minimum 4-5 Years' Industry Experience</li><li>Excellent To Fluent English</li><li>Must Be A Team Player</li><li>Excellent Communication Skills</li></ul> What We Offer <ul><li>At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work from any country in the world for 30 days a year.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul>

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 The Store Manager oversees all aspects of the store's operations with a focus on sales growth and profitability. The role involves ensuring exceptional customer service, maintaining merchandising standards, and fostering a skilled and motivated team. Success in this position requires strategic planning and execution to meet financial targets and enhance the overall customer experience.
 
 
 
 What You Will Do:
 
 
 
 People Development / HR
 
 
 <ul>
 <li>
 Recruit, hire, develop, and retain high-quality management and associates for the store.
 </li>
 <li>
 Lead by example and provide training, development, and ongoing feedback on product knowledge and selling skills.
 </li>
 <li>
 Conduct weekly staff meetings and daily briefings to recap performance and communicate new goals and procedures.
 
 
 </li>
 </ul>
 Customer Experience / Sales
 
 
 <ul>
 <li>
 Prioritize excellent customer service by executing the Customer Experience through regular assessment and coaching.
 </li>
 <li>
 Maintain visibility on the selling floor to answer questions and support selling functions.
 </li>
 <li>
 Implement visual merchandising standards, directives, and promotions, ensuring cleanliness and organization.
 
 
 </li>
 </ul>
 Drive Sales &amp; Profitability
 
 
 <ul>
 <li>
 Meet or exceed profitability expectations for sales, payroll, shrink, and conversion.
 </li>
 <li>
 Create and execute strategies to maximize sales while controlling expenses.
 
 
 </li>
 </ul>
 Operational Effectiveness
 
 
 <ul>
 <li>
 Control company assets by meeting loss prevention measures including inventory management.
 </li>
 <li>
 Execute and comply with all company policies and store procedures.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent customer service orientation.
 </li>
 <li>
 Ability to implement and maintain visual merchandising standards.
 </li>
 <li>
 Strategic thinking and financial acumen.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High school education or equivalent preferred.
 </li>
 <li>
 Minimum two years of experience as an Assistant Store Manager with a proven track record in driving sales and profit.
 </li>
 <li>
 Proficiency in business English and report analysis skills.
 </li>
 <li>
 Good computer skills with experience in Outlook, Excel, and SAP.
 </li>
 </ul>
</div>

Store Manager | Retail | Abu Dhabi

IZIL Beauty

Job Title: Retail Sales Team LeadDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob Summary -The Retail Sales Team Lead plays a pivotal role in driving sales performance, overseeing daily store operations, and delivering an exceptional customer experience. This role requires strong leadership skills to mentor and guide the sales team, ensuring optimal execution of company goals while maintaining high service standards.Key ResponsibilitiesSales Leadership &amp; Customer EngagementLead the sales team to consistently achieve individual and store sales targets, maximizing every sales opportunity.Provide outstanding customer service that exceeds expectations, fostering loyalty and repeat business.Identify customer needs and offer informed recommendations on product benefits, features, pricing, and availability.Handle escalated customer inquiries, ensuring prompt and effective resolution.Train and mentor junior team members, offering support and guidance as needed.Store Operations &amp; Team SupportOversee daily store activities, ensuring smooth and efficient operations.Perform till duties, including transaction processing, refunds, and price adjustments.Maintain accurate records of customer orders, special requests, and repairs, ensuring timely fulfillment.Act as a keyholder, assisting with store security and operational needs when required.Step in for the Assistant Manager or Store Manager as needed, ensuring seamless leadership continuity.Maintain accurate stock records and monitor inventory levels, addressing discrepancies proactively.Compliance &amp; Risk ManagementAdhere to company policies regarding cash handling, stock security, and customer data management.Ensure compliance with safety and security procedures, promptly reporting potential hazards to the Store Manager.Capture and input customer data into the company database to drive loyalty and engagement.Continuous Improvement &amp; TrainingActively participate in training programs and store meetings to stay updated on industry trends and company objectives.Proactively identify areas for operational improvement and recommend strategic solutions.Retail Sales LeadImplement innovative customer service initiatives to enhance the shopping experience.Skills &amp; QualificationsProven ability to lead, train, and motivate a sales team to achieve targets.Exceptional multitasking skills, effectively managing competing priorities in a fast-paced environment.Strong analytical and problem-solving abilities, with a proactive approach to customer service and risk management.Excellent communication skills with a professional, customer-centric attitude.Highly adaptable, with a willingness to embrace change and drive innovation.Self-motivated, confident, and enthusiastic with a passion for delivering excellence.Why Join Us?As a Retail Sales Team Lead at IZIL, you will play a crucial role in shaping the store&rsquo;s success. This position offers the opportunity to develop leadership skills, contribute to a dynamic retail environment, and be part of a growing brand committed to excellence in customer service and sales performance.Job Type: Full-timePay: From AED6,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Retail Sales Lead - Female

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

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