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assistant restaurant manager restaurant manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25134901<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Istanbul Marriott Hotel Sisli, Abide-i Hurriyet Caddesi No.142 , Sisli, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34381<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Restaurant Manager-Restaurant Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25131811<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>JW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Assisting in Management of Restaurant Team</b></p>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Monitors employees to ensure performance expectations are met.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Assists in supervising daily shift operations.</li></ul>
<ul><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li></ul>
<ul><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p><br>
</p><p><b>Conducting Day-to-Day Restaurant Operations</b></p>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li></ul>
<ul><li>Ensures compliance with all restaurant policies, standards and procedures.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Performs all duties of restaurant employees and related departments as necessary.</li></ul>
<ul><li>Opens and closes restaurant shifts.</li></ul><p><br>
</p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Encourages employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Meets and greets guests.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Supervises on-going training initiatives.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

AsstMgr-Restaurants

Uçar Temizlik

METROPOL AVM DE BULUNAN CAFE-RESTAURANT PROJEMİZDE GÖREVLENDİRİLMEK ÜZERE ;
<br><br>
ÇALIŞMASINA ENGEL HERHANGİ BİR SAĞLIK PROBLEMİ OLMAYAN
<br><br>
HAFTA DA 1 GÜN (PAZARTESİ ) ÇALIŞABİLECEK (AYDA 4 GÜN ÇALIŞABİLECEK )
<br><br>
<b>ÇALIŞMA SAATİ :</b> 12.00-22.00 SAATLERİ ARASINDA ÇALIŞABİLECEK

Part-Time Bulaşık Personeli (Metropol Avm)

Conservatorium Hotel

<div><div><div><p>Director of Spa and Wellness
 </p><div></div><div><div><ul><div>543364
</div> </ul></div><div></div><div><ul><div>Spa &amp; Wellness
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental Bosphorus, Istanbul
</div></div></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>The Group</b></h2>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
The Hotel</b></h2>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; The Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.</p><br>
<p></p>
<p><b><i>
Duties and Responsibilities</i></b></p>
<ul>
<li>To be responsible for the development of the Spa &amp; Fitness Yearly Budget, re-forecasting of the budget as and when is necessary.</li>
<li>To be responsible for the compilation of the financial performance, Spa monthly profit and loss account and statistics.</li>
<li>To review daily revenue updates on Spa Revenue master and financials produced by accounting daily and discuss with Management Team and Hotel Manager during the weekly meetings.</li>
<li>To establish strategies for achieving the targets.</li>
<li>To be responsible for motivating retail sales.</li>
<li>To set achievable goals for spa colleagues, to include both treatment and retail goals.</li>
<li>To work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</li>
<li>To sign off yearly Capex from Operations Manager.</li>
<li>To review stock checks at the end of month for financial reports.</li>
<li>To ensure that purchasing is aligned with budget.</li>
<li>To select the product line with Assistant Director of Spa and Purchasing Manager.</li>
<li>To frequent check of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</li>
<li>During morning briefings to ensure any issues are discussed and provide information about special guests and groups that may be in house.</li>
<li>To be sure about preparation for Special guests and VIPs with special needs.</li>
<li>To reply to guest, vendor, sales, and colleague correspondence.</li>
<li>To deal with any problems, enquiries, and complaints from spa guests.</li>
<li>To handle email correspondence regarding Spa, meetings, groups, and VIP&rsquo;s.</li>
<li>To proactively handle service recovery situations.</li>
<li>To ensure that mistakes are rectified and review/implement procedures to correct them.</li>
<li>To make regular daily walkthroughs of the Spa, Fitness Centre &amp; Kids Club to review all.</li>
<li>To ensure and review that SOP&rsquo;s are continuously updated for all Spa colleagues.</li>
<li>To be responsible for maintaining the high standard of treatment, service, and attention to detail within the Spa.</li>
<li>To be responsible for the enforcement of all policies and objectives within the spa.</li>
<li>To control aspects of operational supplies and labor in the Spa.</li>
<li>To develop Spa marketing plan and its activities together with the Director of Marketing and Communications and be responsible for the execution of the plan.</li>
<li>To be responsible for the development of Marketing Strategies for the Spa, fitness department and Kids Club operations.</li>
<li>To be responsible for the development of the Yearly Event Calendar.</li>
<li>To ensure regular market research/studies are being conducted to understand the market trends within Istanbul and Internationally.</li>
<li>To attend sales calls as and when is necessary.</li>
<li>To meet with all new Heads of Departments by providing a tour of the spa and explaining the philosophy and culture of the Spa.</li>
<li>To keep abreast of any developments in the spa industry.</li>
<li>To prepare reports for the Hotel Manager about the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.</li>
<li>To make frequent competitor analysis and check when needed.</li>
<li>To make strategic planning for assigned projects by organizing committees and following up with goals established on set timelines.</li>
<li>On occasion to determine contingency plans with Hotel Manager hence business is exposed to unusual factors such as war, poor economy, or another external factors.</li>
<li>To attend regular industry job fairs and local Spa colleague events, TV/Radio interviews, tradeshows for products &amp; services.</li>
<li>To mentor and strengthen other spa directors through on-site support and training, sharing best practices, responding to questions and requests for support, or identifying regional vendor partnerships that can benefit the Group.</li>
<li>To provide support to new properties in development by reviewing or contributing to spa concept briefs and architectural plans with an eye towards operational success within the context of regional competition and demographics, recruitment, and on-boarding of spa colleagues, and providing pre-opening support and training.</li>
<li>To liaise with other Spa Directors in the group to develop attractive group promotions.</li></ul></div></div></div></div><p></p>

Director of Spa and Wellness

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li><div>An exceptional opportunity to join our high-profile hotel in Istanbul.</div>
</li>
<li><div>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</div>
</li>
<li><div>Be a part of the highly experienced team.</div></li></ul><br>
<div>
</div><div><b>Key accountabilities</b></div><br>
<div></div>
<ul>
<li>Possess knowledge of espresso and coffee-based drink and adapts to market trends.</li>
<li>Carry out regular checks on all coffee machines and grinders in the restaurant to ensure that they are hygienic and correctly set up.</li>
<li>Establish and maintain positive guest and colleague interactions with good working relationships.</li>
<li>Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service.</li>
<li>Utilise the POS system as per policies and procedure in place</li>
<li>Have a thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.</li>
<li>Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.</li></ul><br>
<div></div>
<div><b>
General requirements</b></div><br>
<div></div>
<ul>
<li>Possess knowledge of food and the preparation of hot and cold espresso and coffee-based beverages</li>
<li>Minimum 2 years&rsquo; experience in a Food &amp; Beverage outlet with similar standards and expectations (Hotel based or Standalone).</li>
<li>Degree or Diploma in hotel management.</li>
<li>Understanding of food and beverage knowledge.</li>
<li>Caring for team and guests and excellent communication skills.</li>
<li>Excellent collaboration skills with others.</li></ul><br>
<div></div>
<div>
We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div>

Gallada Barista

Pelit Pastacılık ve Gıda

Pelit Pastanelerinin, Beylikdüzü Perlavista Alışveriş merkezinde bulunan şubesinde çalışmak üzere, tüm kasa işlerinde aktif rol alacak, mesleğinde kariyer yapmak isteyen deneyimli ve yetenekli Kasiyerler arıyoruz.
<br><br>
<b>İş Tanımı:</b><br>
<ul>
<li>Misafirlerimize hızlı ve etkili bir şekilde hizmet vermek,</li>
<li>Satış işlemlerini gerçekleştirmek ve ödemeleri kabul etmek,</li>
<li>Kasada para işlemlerini yönetmek ve günlük kasa raporlarını hazırlamak,</li>
<li>Misafir memnuniyetini en üst düzeyde tutmak.</li>
</ul>
<b>Aranan Nitelikler:</b><br>
<ul>
<li>Perakende sektöründe deneyimli,</li>
<li>İletişim becerileri güçlü ve müşteri odaklı,</li>
<li>Ekip çalışmasına yatkın, Yoğun iş temposuna ayak uydurabilen,</li>
<li>Daha önce Restaurant-Kafe kasa programı kullanmış (Omni-Vectron)</li>
<li>Esnek çalışma saatlerine uyum sağlayabilen,</li>
</ul>
**Hijyen kuralları gereği kurumumuzda erkek personel sakal ve bıyık bırakmamaktadır

Kasiyer - Pelit Beylikdüzü Beykent Şubesi

<div><div><div><p>Assistant Reservation Manager
 </p><div></div><div><div><ul><div>543417
</div> </ul></div><div></div><div><ul><div>Sales, Marketing &amp; Communications
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental Bosphorus, Istanbul
</div></div></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>The Group</b></h2>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p>
<h2 class="jobSectionHeader"><b>
The Hotel</b></h2>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in T&uuml;rkiye. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.<br>
<br>
<b>Duties and Responsibilities</b></p><br>
<ul>
<li>To manage team and inventory always maximize revenues as well as guide the team to achieve goals.</li>
<li>To be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.</li>
<li>To ensure that audited results meet the standards required in LQE, MOQA and Forbes.</li>
<li>To supervise on daily basis with the reservation team the tracking of the no-show and cancellation reservations as well as daily arrivals for all guest requests to be carried out and communicated.</li>
<li>To check daily arrivals to ensure all necessary billing instructions are applied to reservations.</li>
<li>To ensure team members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, billing and processing contracts and motivating the team to increase productivity and monitoring their performance.</li>
<li>To monitor same day selling procedures to maximize room revenue and control property occupancy</li>
<li>To have a full understanding of the property&rsquo;s primary target customer and service expectations; serve the customer by understanding their business, business issues and concern to offer better business solutions</li>
<li>To ensure all requests are handled by the team in a time frame set by the company</li>
<li>To ensure colleagues have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties</li>
<li>To support customer loyalty and property brand standards by delivering service excellence throughout each customer experience</li>
<li>To build strong relationships with customers, guests and colleagues in order to gain a full understanding of their needs and work to serve them effectively</li>
<li>To set a positive example for the Reservations Department</li>
<li>To handle guest complaints and disputes</li>
<li>To develop, implement and maintain a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job</li>
<li>To manage team performance through developments plans, monitoring progress on a monthly basis</li>
<li>To utilize all available on the job training tools for colleagues</li>
<li>To create monthly labor scheduling for team</li>
<li>To ensure an excellent working relationship with all colleagues within the hotel</li>
<li>To carry out any other duties that may be reasonably requested by the Department Head.</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul><li>Degree or Diploma in Hospitality Management or relevant education.</li><li>Minimum 4 years working experience in the luxury hotel industry; international experience preferred.</li><li>Knowledge of travel trade accounts.</li><li>Proficient in written and spoken English and Turkish.</li><li>Able to liaise effectively with corporate/government.</li><li>Excellent presentation and communication skills.</li><li>Ability to work under pressure.</li><li>Strong leadership skills and ability to develop and motivate his/her team.</li><li>Outgoing and enthusiastic personality.</li><li>Possess high degree of stamina, agility, and flexibility.</li></ul></div></div></div></div>

Assistant Reservation Manager

Explore 326+ Assistant restaurant manager restaurant manager in Istanbul this September. Find roles across top companies and apply now to boost your career.