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assistant soft services manager

IFM Facilities Management LLC

Role Overview:The Assistant Soft Services Manager will support the planning, coordination and supervision of cleaning, housekeeping and other soft services across large-scale facilities such as malls, airports and commercial complexes. This role ensures high service quality, compliance with health and safety regulations and strong client relationships, working closely with the Soft Services Manager to achieve operational excellence.Key Responsibilities:<ul><li>Assist the Soft Services Manager in day-to-day management of service delivery across assigned sites.</li><li>Supervise site supervisors, team leaders, and operatives to ensure quality standards and operational procedures are followed.</li><li>Conduct regular site inspections, identify service gaps, and implement corrective measures.</li><li>Support the mobilization and demobilization of projects, ensuring assets, consumables, and equipment are prepared and deployed effectively.</li><li>Liaise with clients to address operational requirements, complaints, and improvement opportunities.</li><li>Monitor and ensure compliance with KPIs, SLAs, and contractual obligations.</li><li>Assist in preparing work schedules, rosters, and resource allocation plans.</li><li>Support training and development programs, including BICSc, toolbox talks, and on-the-job training.</li><li>Maintain records of operational activities, incidents, and inspection reports.</li><li>Ensure compliance with QHSE policies, Municipality Codes, and standards such as COSHH, HACCP, ISO, and BICSc.</li><li>Identify opportunities for cost savings, efficiency improvements, and reduction of material wastage.</li><li>Stay updated on industry best practices, new cleaning technologies, and eco-friendly products.</li><li>Support procurement by coordinating with suppliers for equipment and consumable requirements.</li><li>Assist in preparing periodic performance reports, client updates, and meeting presentations.</li><li>Act as point of contact during the Soft Services Manager&rsquo;s absence, ensuring continuity of operations.</li></ul>Qualifications &amp; Experience:<ul><li>Diploma or Bachelor&rsquo;s degree in Facilities Management or a related field.</li><li>Professional certifications such as BICSc, COSHH, HACCP or equivalent are an advantage.</li><li>6&ndash;8 years of proven experience in an Assistant Manager role within Facilities Management soft services.</li><li>Strong track record managing large-scale projects (e.g., malls, airports, hospitality complexes).</li><li>Experience in managing large workforces (400+ employees).</li><li>Excellent leadership, coordination and communication skills in a multi-cultural environment.</li><li>Familiarity with ISO 9001/14001/45001 standards and compliance requirements.</li></ul>If interested, please send your updated profile to: careers@ifmuae.netSubject Line: Assistant Soft Services ManagerJob Type: Full-timeApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li></ul>Experience:<ul><li>Assistant Manager - Soft Service or Senior: 6 years (Required)</li><li>Facilities Management: 6 years (Required)</li><li>Large scale projects (400+ workforce projects): 6 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Assistant Soft Services Manager

Assistant Housekeeping Manager Job DescriptionThe Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing all daily operations of the Housekeeping department to ensure impeccable cleanliness standards and maximum guest satisfaction.Preferrable Looking for candidates from Hotel IndustryKey Responsibilities:<ul><li>Supervise Staff: Directly manage, train, and schedule the housekeeping team (attendants, public area staff, etc.).</li><li>Quality Control: Conduct frequent inspections of guest rooms and public areas to ensure they meet the hotel's high standards of cleanliness and maintenance.</li><li>Inventory: Monitor and manage the stock of linens, amenities, and cleaning supplies, assisting with ordering and cost control.</li><li>Guest Relations: Promptly and professionally handle all guest requests and resolve any complaints related to housekeeping services.</li><li>Operations: Ensure all department operations comply with safety and hygiene regulations; serve as the department head in the manager's absence.</li></ul>Requirements:<ul><li>Proven experience in hotel housekeeping, with prior supervisory experience.</li><li>Strong leadership and organizational skills.</li><li>Exceptional attention to detail and commitment to high standards.</li><li>Ability to work a flexible schedule, including weekends and Holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li></ul>Experience:<ul><li>Assistant Manager - Soft Service or Senior: 6 years (Required)</li><li>Facilities Management: 6 years (Required)</li><li>Large scale projects (400+ workforce projects): 6 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Assistant Housekeeping Manager

Apparel Group

Join to apply for the Stock Coordinator role at Apparel GroupContinue with Google Continue with GoogleJoin to apply for the Stock Coordinator role at Apparel GroupJob Description POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shopJob Description POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop Key Responsibiities <ul><li>Receive merchandize and count it physically and electronically in order to ensure accuracy of information</li><li>Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products</li><li>Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product</li><li>Tag the newly arrived stock and / or return the products as per the instruction of senior</li><li>Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times</li><li>Ensure awareness and vigilance at all times of security in the store without any negligence</li><li>Ensure the highest standards of housekeeping standards</li><li>Flexible to work for extended hours during the Sale / Festival period</li><li>Must be physically fit and ability of heavy lifting</li><li>Record the inventory inward / outward and maintain the report of the same</li><li>Check for missing price tags and report the same</li><li>Ability to heavy lift and minimum of 10 kg weight</li><li>Assist during Stock Take processes</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Retail</li></ul>Referrals increase your chances of interviewing at Apparel Group by 2xContinue with Google Continue with GoogleAbu Dhabi Emirate, United Arab Emirates 1 day agoAbu Dhabi Emirate, United Arab Emirates 1 day agoAbu Dhabi Emirate, United Arab Emirates 1 week agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 days agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Assistant Manager, Domestic Contracting ( UAEN) Abu Dhabi Emirate, United Arab Emirates 2 weeks agoAbu Dhabi Emirate, United Arab Emirates 2 weeks ago Assistant Manager, Business Continuity Management Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day agoAbu Dhabi Emirate, United Arab Emirates 2 days agoAbu Dhabi Emirate, United Arab Emirates 1 week agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago Office Manager to CEO (relocation to KSA) Abu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 1 week agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Assistant Manager, Financial Planning & Analysis Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago Executive Assistant (experience working with C-suite is a must) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month agoAbu Dhabi Emirate, United Arab Emirates 1 week ago EPC Site construction, Project Management, Commissioning roles in Abu Dhabi, UAE for Oil&Gas - long term opportunity Abu Dhabi Emirate, United Arab Emirates 2 weeks agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days agoAbu Dhabi Emirate, United Arab Emirates 18 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago Assistant Banquet Manager (Female - Arabic Speaker) Abu Dhabi Emirate, United Arab Emirates 2 weeks ago Assistant Facility Manager - Soft Services Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Stock Coordinator

Role Overview:The Soft Services Manager will lead the strategic planning, execution, and continuous improvement of soft services operations, serving as the primary point of contact and trusted partner for clients. This senior role requires strong decision-making skills, solution-oriented thinking, and exceptional leadership to deliver high-quality services across large-scale, high-profile projects such as malls, airports, and major commercial developments. The Soft Services Manager will represent iFM in all client interactions, ensuring exceptional service delivery while driving operational and financial performance..Key Responsibilities:<ul><li>Act as the senior representative and &ldquo;face of the client&rdquo; for all soft services matters.</li><li>Build and maintain strong client relationships, proactively identifying needs and providing effective solutions.</li><li>Participate in strategic planning, contract negotiations, and service enhancement initiatives.</li><li>Lead client presentations, performance reviews, and formal reporting.</li><li>Oversee large-scale soft services operations, ensuring KPIs, SLAs, and contractual requirements are consistently met.</li><li>Lead project mobilization and demobilization strategies, including workforce planning, procurement, and operational readiness.</li><li>Manage and motivate large, diverse teams (500+ staff) across multiple high-footfall facilities.</li><li>Implement operational best practices, innovation, and sustainability measures.</li><li>Monitor and analyze operational performance data, implementing improvements where necessary.</li><li>Ensure full compliance with QHSE regulations, Municipality Codes, COSHH, HACCP, and ISO standards.</li><li>Drive quality assurance programs, including regular audits, inspections, and feedback reviews.</li><li>Prepare and manage budgets, P&amp;L statements, and cost-control strategies.</li><li>Identify opportunities for cost savings, efficiency improvements, and value-added services.</li><li>Manage supplier relationships and procurement processes for consumables and equipment.</li><li>Lead talent development initiatives, including training programs and succession planning.</li><li>Foster a positive work culture, high morale, and strong team engagement.</li><li>Conduct performance reviews and implement career progression plans for supervisory staff.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s Degree / Diploma in Facilities Management, Hospitality, Business or a related field.</li><li>Professional certifications such as BICSc, COSHH, HACCP, or ISO are highly desirable.</li><li>10&ndash;12 years of progressive experience in Facilities Management soft services with at least 5 years in a senior managerial capacity.</li><li>Proven track record in managing high-profile, large-scale projects such as Malls, Airports or High Footfall Commercial spaces.</li><li>Demonstrated leadership in managing large multi-site workforces (500+ staff).</li><li>Strong decision-making, problem-solving and strategic planning abilities.</li><li>Excellent client relationship management and negotiation skills.</li><li>In-depth knowledge of cleaning standards, modern equipment, chemicals and eco-friendly practices..</li></ul>If interested, please send your updated profile to: careers@ifmuae.netSubject Line: Soft Services ManagerJob Type: Full-timeApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li><li>Name the commercial FM projects (Mall / Airport) managed by you</li></ul>Experience:<ul><li>Large scale projects (500+ workforce projects): 10 years (Required)</li><li>Manager - Soft Service or Senior: 10 years (Required)</li></ul>Language:<ul><li>Ready to relocate to Abu Dhabi (Required)</li></ul>

Soft Services Manager - Large Scale Operations (Malls, Airports, EXPO)

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 
 To coordinate all administrative and logistical needs for outsourced soft services including cleaning, security, urban cleaning, waste collection, pest control, landscaping, laundry management, transportation management, and accommodation management, in order to provide the assets and elements within the facility/ premises with those services and improve both the internal and external customers&rsquo; satisfaction.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Support to manage subcontracts, audits &amp; reports of all soft services.
 </li>
 <li>
 Perform the day-to-day administration support needed by the department/project and maintain updated computerized records of activities to help in ensuring high productivity and a smooth flow of activities.
 </li>
 <li>
 Assist the line manager in any work needed such as drafting agreements, researching for suppliers, analyzing supplier evaluation results, updating records, coordinating meetings with tenants, customers, service providers, etc. to ensure that the necessary support and coordination is being provided to the line manager.
 </li>
 <li>
 Development of SLA/KPIs, budget and cost models.
 </li>
 <li>
 Deploy, control and report on SLA/KPIs.
 </li>
 <li>
 Analysis of waste disposal, audits &amp; permits for hazardous waste disposal.
 </li>
 <li>
 Liaise with different departments to figure out the required deployment plan and continually adjust it to the needs of the project.
 </li>
 <li>
 Coordinate with all departments to complete project milestones including but not limited to: receive Quotations provided by suppliers offering required services, prepare Purchase Orders and Vendor Contracts, and forward same for approval to the line manager (depending on the delegation of authority and purchasing policy).
 </li>
 <li>
 Follow up with line manager on the status of documents issued for signature and approval, make any necessary amendments as advised, forward same to suppliers, and follow up with suppliers on the delivery to ensure the provision of products/ services on time.
 </li>
 <li>
 Receive invoices from suppliers, vendors and proactively seek approval of the line manager on same as per the set standards and policies, post the invoice on the system, and send the invoice &ndash; along with all relevant documents &ndash; to the Finance department with the proposal transmittal for processing.
 </li>
 <li>
 Maintain records of all Purchase Orders sent and invoicing transactions, and update the log regularly to ensure that all data/ information pertaining to the purchase of soft services is accurate and up to date.
 </li>
 <li>
 Handle all archiving, filing, and record keeping of all documents IMS documentation related to soft services, contracts and agreements, customer quotations, purchase orders, etc. to ensure easy future reference to them.
 </li>
 <li>
 Attend meetings as necessary, prepare the Minutes of Meetings and communicate an action plan accordingly
 </li>
 <li>
 Coordinate with relevant parties to ensure that the appropriate cleaning, security, urban cleaning, waste management and pest control services are being provided, receive any remarks and complaints that they have, and forward same to the line manager for action.
 </li>
 <li>
 Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Make sure the IMS procedures, documents &amp; record formats related to soft services are up to date and reflecting the actual practice.
 </li>
 <li>
 Assist in the preparation of timely and accurate statements and reports to meet the Company&rsquo;s requirements, policies, and standards.
 </li>
 <li>
 Ensure all relevant quality, health, safety, and environmental procedures, instructions, and controls are adhered to so that the safety of employees, quality of products/ services, and environmental compliance can be guaranteed.
 </li>
 <li>
 Liaise with HSEQ officer to issue &amp; update risk assessments, and implement the risks control measures
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, Skills
 
 
 
 <ul>
 <li>
 Diploma in Business Administration, Hotel &amp; Restaurant Management or any related field
 </li>
 <li>
 5-7 years&rsquo; experience in coordinating soft services within large facilities; exposure to facilities management and maintenance jargon and knowledge of basic HR and procurement functions is preferable
 </li>
 </ul>
</div>

Soft Services Officer

BESIX

Soft Services Operations Management Supervise daily operations of soft services (cleaning landscaping pest control waste management) ensuring all activities are executed efficiently safely and in line with the international standards and cleaning schedules. Team Leadership & Performance Monitoring Lead and coordinate a team of soft services staff and supervisors ensuring proper shift coverage task assignment attendance and performance. Assist the Facilities Manager in evaluating staff productivity performance and identifying training needs. Service Provider Oversight & Quality Assurance Act as a key liaison for outsourced service providers monitoring deliverables service quality and adherence to SLAs / KPIs. Conduct regular inspections audits and spot checks to maintain high standards and drive continuous improvement. Health Safety & Compliance Management Enforce strict compliance with health and safety regulations child protection protocols and schoolspecific policies. Prepare and review risk assessments work permits and safe work method statements (SWMS). Organize safety briefings toolbox talks and emergency drills. Stakeholder Engagement & Issue Resolution Serve as the primary contact for resolving soft servicesrelated issues raised by school management teaching staff and stakeholders ensuring timely and effective followup. Inventory & Procurement Support Manage consumables and cleaning supply inventory raising procurement requests (PR / PO) as needed and ensuring materials are always available to support smooth operations. Documentation & Reporting Maintain uptodate records for audits inspections staff onboarding and operational reporting. Provide regular updates to the Facilities Manager on service performance compliance and improvement opportunities. Event & Special Activity Coordination Support school events and special activities by coordinating logistics with service providers ensuring soft services are aligned with event requirements Qualifications <ul> <li>Diploma or Bachelors degree in Facilities Management Hospitality or a related field.</li> <li>Minimum 710 years of relevant experience in soft services with at least 3 years in a supervisory or senior supervisory role preferably within school facilities.</li> <li>Strong leadership team management and conflictresolution skills.</li> <li>Indepth knowledge of hygiene cleaning protocols and safety practices within a school or similar setting.</li> <li>Experience with CAFM systems and reporting tools is preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work under pressure and manage multiple priorities effectively.</li> </ul> Additional Information We believe our employees are key to our success hence we offer an inspiring working environment where our people feel rewarded & engaged. Career opportunities & training programs are offered to help you develop both personally and professionally and we offer attractive additional benefits to your monthly remuneration. Remote Work: No Employment Type: Fulltime Experience: years Vacancy: 1

Senior Soft Services Supervisor

Modon

<div>
 
 
 Job Purpose:
 
 
 
 The
 
 Senior Procurement Engineer &ndash; Facility Management
 
 is responsible for managing and optimizing the procurement of materials, equipment, and service contracts that support the organization&rsquo;s facility operations. The role ensures cost-effective, timely, and compliant sourcing of goods and services across hard and soft FM categories such as MEP, HVAC, building maintenance, and outsourced services. By driving supplier performance, developing strong vendor relationships, and applying best procurement practices, the Senior Procurement Engineer plays a key role in achieving operational efficiency, budget control, and service excellence within the facility management function.
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Manage the end-to-end
 
 procurement cycle
 
 for facility management operations, including requisitioning, vendor sourcing, tendering, ordering, logistics coordination, inspection, and invoice settlement, ensuring full compliance with company policies and procedures.
 </li>
 <li>
 Develop and maintain a
 
 robust supplier network
 
 within the UAE FM market for materials, equipment, and services related to MEP, HVAC, cleaning, security, landscaping, and other hard and soft FM services.
 </li>
 <li>
 Provide
 
 procurement reports, cost analyses, and management insights
 
 to the Procurement Manager to support decision-making and operational efficiency.
 </li>
 <li>
 Review and validate
 
 scope of work and technical requirements
 
 from end users to ensure clarity and completeness for maintenance, refurbishment, and service-related procurements.
 </li>
 <li>
 Prepare and implement
 
 annual procurement plans
 
 aligned with asset maintenance schedules and FM operational needs.
 </li>
 <li>
 Establish and manage
 
 Framework and Service Level Agreements (SLAs)
 
 for recurring goods and service requirements to ensure cost efficiency and timely delivery.
 </li>
 <li>
 Draft and manage
 
 tender and contract documentation
 
 , ensuring compliance with internal governance and local regulations.
 </li>
 <li>
 Possess sound understanding of
 
 contractual terms, conditions, and procurement best practices
 
 , especially related to FM and outsourced service contracts.
 </li>
 <li>
 Track, monitor, and report on
 
 procurement performance against annual budgets
 
 , identifying cost-saving opportunities and process improvements.
 </li>
 <li>
 Coordinate with maintenance, operations, and logistics teams to
 
 expedite material and service deliveries
 
 , minimizing downtime and ensuring business continuity.
 </li>
 <li>
 Develop and execute effective
 
 negotiation strategies
 
 to achieve the best value, quality, and delivery outcomes.
 </li>
 <li>
 Advise internal stakeholders on
 
 commercial strategies, sourcing options, and market intelligence
 
 to support FM service delivery.
 </li>
 <li>
 Promote and apply
 
 international procurement standards and sustainability practices
 
 , sharing knowledge with team members.
 </li>
 <li>
 Utilize the
 
 ERP system
 
 for all procurement transactions, approvals, and vendor management activities.
 </li>
 <li>
 Perform additional procurement-related duties as assigned by management to support ongoing organizational needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 Academic
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in
 
 Mechanical, Electrical, or Facilities Engineering
 
 , or a related technical discipline.
 </li>
 </ul>
 
 
 Professional
 
 
 <ul>
 <li>
 Membership in or working toward membership with a
 
 recognized procurement body
 
 such as the
 
 Chartered Institute of Procurement &amp; Supply (CIPS)
 
 .
 </li>
 <li>
 Proficiency in
 
 ERP systems
 
 (e.g., SAP, Oracle, Maximo) and other business computing applications.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum
 
 8 years of proven procurement experience
 
 in technical and service categories related to
 
 Facility Management
 
 , including MEP systems, HVAC, building maintenance materials, soft services, and vendor/contractor management.
 </li>
 <li>
 Experience in
 
 tendering, cost estimation, and contract administration
 
 within FM or engineering services.
 </li>
 <li>
 
 GCC / UAE market experience
 
 is highly advantageous, with strong knowledge of local supplier networks and regulations.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Strong command of
 
 English (written and verbal)
 
 ; Arabic is an advantage.
 </li>
 <li>
 Excellent skills in
 
 MS Excel, Word, PowerPoint
 
 , and reporting tools.
 </li>
 <li>
 Strong organizational and time management abilities, with proven capability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Proactive, analytical, and detail-oriented, with a strong focus on value creation and cost optimization.
 </li>
 <li>
 Adaptable, collaborative, and committed to continuous learning and professional development.
 </li>
 <li>
 Experience working in
 
 multidisciplinary or joint-venture environments
 
 preferred.
 </li>
 </ul>
 
 
</div>

Senior Procurement Engineer (FM)

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