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associate director account management

Dentsu India

<div>
 
 
 
 About Dentsu International:
 
 
 
 
 
 
 
 
 Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle
 
 , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!
 
 
 
 
 
 
 Part of dentsu International, dentsu India helps some of the biggest &amp; most interesting brands who are our clients every day to win
 
 , keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while dentsu international is the 5th largest in the world.
 
 
 
 
 
 
 In good times and bad, we partner with brands to achieve meaningful progress
 
 as we are a force for good &amp; for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.
 
 
 
 
 
 
 
 Learn more at:
 
 
 
 
 
 
 
 https://www.dentsu.com/
 
 
 https://www.dentsucreative.com/
 
 
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 
 
 
 Brand
 
 : Dentsu Creative
 
 
 
 Designation
 
 : Associate Director - Account Management
 
 
 
 Job Location
 
 : Richmond Road, Bengaluru
 
 
 
 Years of experience
 
 : 6-9 years in account management/client servicing within mainline or integrated advertising agencies.
 
 (
 
 Please note that we are not considering candidates from other industries
 
 .)
 
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking a dynamic and strategic
 
 Associate Director &ndash; Account Management (ATL)
 
 to join
 
 Dentsu Creative
 
 . The ideal candidate will have deep expertise in managing mainline advertising campaigns and strong experience in leading client relationships across categories. You&rsquo;ll work closely with creative, planning, and media teams to deliver innovative, effective communication solutions that drive brand impact.
 
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end client management and act as a trusted strategic partner to senior client stakeholders.
 </li>
 <li>
 Drive the development and execution of ATL campaigns (TV, print, radio, OOH) aligned with business and brand objectives.
 </li>
 <li>
 Collaborate with internal teams &mdash; Creative, Strategy, and Media &mdash; to deliver integrated brand communication.
 </li>
 <li>
 Translate client briefs into actionable creative directions while ensuring strategic and creative excellence.
 </li>
 <li>
 Present campaign ideas, creative work, and strategies confidently to clients.
 </li>
 <li>
 Manage project timelines, budgets, and profitability while maintaining the highest quality of output.
 </li>
 <li>
 Mentor and guide junior team members to build a high-performing, client-focused account team.
 </li>
 <li>
 Identify opportunities to grow business within existing accounts through proactive client engagement and insights.
 </li>
 </ul>
 
 
 
 
 
 
 Professional Skills:
 
 
 
 
 
 
 <ul>
 <li>
 6&ndash;9 years of relevant experience in client servicing/account management within a mainline or integrated advertising agency.
 </li>
 <li>
 Proven ability to manage large-scale ATL campaigns and handle multiple brands simultaneously.
 </li>
 <li>
 Strong understanding of brand strategy, communication development, and creative processes.
 </li>
 <li>
 Excellent interpersonal, presentation, and communication skills.
 </li>
 <li>
 Ability to collaborate effectively across departments and manage multiple stakeholders.
 </li>
 <li>
 A proactive, strategic thinker with a passion for brands, creativity, and impactful advertising.
 </li>
 </ul>
 
 
 
 
 
 To explore this opportunity, please complete the application process here.
 
 Additionally, you may
 
 send us your updated CV at sonam.malik@dentsu.com and include the following details:
 
 
 
 
 
 
 
 Email Subject:
 
 Ref: LinkedIn &ndash; Associate Director - Account Management role with Dentsu Creative, Bengaluru
 
 
 
 
 
 
 Candidate Details:
 
 
 <ul>
 <li>
 
 Name:
 
 </li>
 <li>
 
 Current Company:
 
 </li>
 <li>
 
 Current Designation:
 
 </li>
 <li>
 
 Total Experience (specifically in Client Servicing):
 
 </li>
 <li>
 
 Are you comfortable working from the office location (Bengaluru)?
 
 </li>
 <li>
 
 Current Annual CTC:
 
 </li>
 <li>
 
 Expected CTC:
 
 </li>
 <li>
 
 Notice Period:
 
 </li>
 </ul>
 
 
 
 
 
 
 Please attach your CV.
 
 
 
 
 
 
 
 We thank you for sending us your profile &amp; details for this role
 
 . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!
 
 
 
 
 
 
 
 Working with us
 
 
 
 
 
 
 
 By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.
 
 
 
 
 
 
 
 Our Values
 
 
 
 
 
 
 
 We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means &ndash; we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.
 
 
 
 
 
 
 Next Steps
 
 
 
 
 
 
 Sound exactly like the sort of role for you? Apply now!
 
</div>

Associate Director - Account Management

Unacademy

<div>
 
 
 Position : Associate Director/Category Head
 
 
 
 
 Location: Bengaluru
 
 
 
 
 Experience : 3 - 6 Years
 
 
 
 
 Work Mode: 6 Days a Week (Work From Office)
 
 
 
 
 
 
 
 About Us
 
 
 
 Unacademy is India&rsquo;s largest learning platform, empowering millions of learners with access to top educators, high-quality content, and world-class learning experiences. With a mission to democratize education, Unacademy is shaping the future of learning across online and offline formats through innovation, data-driven insights, and learner-first design.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a strategic and performance-driven Category Head / Associate Director to lead the CA/CS/CMA category. The ideal candidate will drive category growth through effective P&amp;L management, educator partnerships, learner engagement, and execution excellence. You will be responsible for setting the vision, strategy, and roadmap for the category while ensuring
 
 
 measurable business impact.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ● Category Ownership: Own the P&amp;L for the CA/CS/CMA category, driving growth, profitability, and learner outcomes.
 
 
 ● Strategy &amp; Execution: Define short-term and long-term strategies for category expansion, educator acquisition, and learner retention.
 
 
 ● Team Leadership: Lead and mentor category associates, managers, and cross-functional teams to ensure strong execution and performance.
 
 
 ● Educator Management: Identify, onboard, and manage top educators; drive collaborations that align with brand and learner expectations.
 
 
 ● Operational Excellence: Streamline workflows for class scheduling, academic planning, and learner engagement in coordination with central and regional teams.
 
 
 ● Revenue &amp; Growth: Monitor key performance metrics, analyze business trends, and implement data-backed initiatives to achieve revenue targets.
 
 
 ● Stakeholder Collaboration: Work closely with Product, Marketing, Operations, and Growth teams to deliver best-in-class category outcomes.
 
 
 ● Learner Experience: Ensure high-quality academic delivery, learner satisfaction, and brand consistency across all touchpoints.
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 ● Bachelor&rsquo;s degree from a Tier 1 institute and MBA from a Tier 1 or Tier 2 college.
 
 
 ● 3&ndash;6 years of experience in Category Management, Business Operations, or P&amp;L Management, preferably in EdTech or Education domains.
 
 
 ● Proven expertise in revenue management, strategic planning, and stakeholder leadership.
 
 
 ● Strong analytical and problem-solving skills; data-driven decision-making ability.
 
 
 ● Excellent communication, negotiation, and cross-functional collaboration skills.
 
 
 ● Experience in managing teams and driving business growth in a fast-paced environment.
 
</div>

Executive Director - Data & AI Leader, Financial Services

NEO HEIGHTS BUILDERS & PROMOTERS PRIVATE LIMITED

<div>
 
 
 Sales and Marketing Head
 
 
 
 
 
 
 
 Job Title:
 
 Sales and Marketing Head
 
 
 
 Company:
 
 Neo Heights Builders &amp; Promoters Pvt Ltd (A part of Arul Group)
 
 
 
 Location:
 
 HSR Layout, Bangalore
 
 
 
 Education:
 
 B.E. Civil and MBA Marketing
 
 
 
 Experience:
 
 15 Years
 
 
 
 Languages:
 
 Tamil/Hindi/English/Kannada/Telugu
 
 
 
 
 
 
 Role Description
 
 
 
 We are looking for a dynamic Sales and Marketing Head to join Neo Heights at a senior management level. This is a full-time on-site role that will be responsible for driving growth and visibility in the Industrial and Commercial sectors, including Civil, PEB, and MEP projects. The role requires market planning, developing sales initiatives, and handling public relations, with a focus on Industrial projects in Tamil Nadu, Karnataka, Andhra Pradesh, and Telangana.
 
 
 The Sales and Marketing Head will report directly to the CEO/Managing Director and will be crucial in implementing strategies to increase market presence and expand our client base, especially with MNC clients.
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 
 Strategic Leadership:
 
 
 <ul>
 <li>
 Develop and implement effective sales and marketing strategies aligned with company goals.
 </li>
 <li>
 Identify new market opportunities and drive business growth through channel, direct, and digital marketing efforts.
 </li>
 <li>
 Monitor competitor activities and market trends to maintain a competitive edge.
 </li>
 </ul>
 
 
 
 
 
 Sales Management:
 
 
 <ul>
 <li>
 Lead and manage the sales team to achieve revenue and growth targets.
 </li>
 <li>
 Drive B2B and B2C sales initiatives, including tendering, corporate tie-ups, channel development, and key account management.
 </li>
 <li>
 Track and analyze sales performance and take corrective actions when necessary.
 </li>
 </ul>
 
 
 
 
 
 Marketing Management:
 
 
 <ul>
 <li>
 Oversee brand positioning, product promotions, and marketing campaigns (offline and digital).
 </li>
 <li>
 Collaborate with internal design/marketing teams to develop content, creatives, and campaigns.
 </li>
 <li>
 Plan and execute trade shows, exhibitions, and client presentations.
 </li>
 </ul>
 
 
 
 
 
 Client &amp; Stakeholder Engagement:
 
 
 <ul>
 <li>
 Build and maintain strong relationships with key clients, partners, and stakeholders.
 </li>
 <li>
 Handle high-value negotiations and close critical deals.
 </li>
 <li>
 Act as a brand ambassador at networking and industry events.
 </li>
 </ul>
 
 
 
 
 
 Team Management:
 
 
 <ul>
 <li>
 Recruit, train, and mentor sales and marketing team members.
 </li>
 <li>
 Set clear KPIs and monitor team performance.
 </li>
 <li>
 Foster a high-performance, target-driven culture within the department.
 </li>
 </ul>
 
 
 
 
 
 Key Skills Required:
 
 
 <ul>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Strategic thinking and decision-making ability
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills
 </li>
 <li>
 Hands-on experience in digital marketing, CRM, and sales analytics
 </li>
 <li>
 Industry-specific knowledge (customizable based on your domain)
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Market Planning, Marketing Management, and Market Research expertise.
 </li>
 <li>
 Proven Sales and Public Relations experience.
 </li>
 <li>
 Demonstrated success in developing and implementing marketing strategies.
 </li>
 <li>
 Strong networking and connections with MNC clients in the Industrial sector (particularly in Tamil Nadu, Karnataka, Andhra, and Telangana).
 </li>
 <li>
 Leadership and Communication skills, with the ability to lead teams and projects effectively.
 </li>
 <li>
 Experience in EPC Projects (Civil, PEB, MEP, Interiors) for Industrial and Commercial sectors is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.
 </li>
 <li>
 MBA in Marketing is highly preferred.
 </li>
 </ul>
 
 
 
 
 Candidates with relevant industry experience and a proven track record in leading high-performing sales and marketing teams are encouraged to apply.
 
</div>

Sales and Marketing Head

Meesho

<div>
 
 About The Team
 
 
 
 Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India and is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. Grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players to disrupt the lower tier cities.
 
 
 At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower tier cities of India.
 
 
 Meesho Grocery is an early stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high energy enthusiasts working towards creating something cool and something big.
 
 
 
 About The Role
 
 
 
 As an Associate, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the customers. You will own P&amp;L (profit and loss account) and constantly drive value to your resellers. Ultimately, you will make sure the users transacting in your portfolio keep on increasing, and also that your suppliers continue to thrive.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Product Data Management: Maintain accurate, complete, and consistent product information across the Product Listing.
 </li>
 <li>
 Quality Assurance: Conduct regular checks of product listings and digital content to ensure accuracy and compliance.
 </li>
 <li>
 Content Optimization: Improve product titles, descriptions, and metadata to enhance visibility and user engagement.
 </li>
 <li>
 Homepage Campaign Management: Plan and execute homepage campaigns across sales, offers, and seasonal events.
 </li>
 <li>
 Cross-Functional Collaboration: Work with cross functional such as Category, Analytics, Experrience,SCM, Product for smooth coordination and execution.
 </li>
 <li>
 Performance Tracking: Monitor KAM Performance , homepage performance metrics, generate insights, and prepare reports.
 </li>
 <li>
 Automation &amp; Efficiency: Use Google Sheets/Excel to automate manual work, streamline reporting, and improve operational efficiency.
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 1-3 years of overall experience with at least 1+ years in leading teams.
 </li>
 <li>
 Experience with startups and fast-paced environments is an added advantage.
 </li>
 <li>
 Experience of using Microsoft excel to analyze data and build POV.
 </li>
 <li>
 Demonstrated ability to think strategically and tactically.
 </li>
 <li>
 Understanding of product listing, cataloging and homepage
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Proven ability to lead team and manage relevant stakeholders.
 </li>
 </ul>
</div>

Associate - Marketing

Mercom India

<div>
 
 Provide administrative support to and act as a liaison between the Managing Director, CEO, employees, and external stakeholders.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Provide high-level, tailored support to the organization&rsquo;s CEO and Managing Director.
 </li>
 <li>
 Manage the CEO's and the Managing Director&rsquo;s calendar in an organized and efficient manner, including scheduling meetings and appointments and coordinating extensive domestic and international travel arrangements.
 </li>
 <li>
 Serve as the primary point of contact for internal and external communications on behalf of the CEO and the Managing Director.
 </li>
 <li>
 Prepare and organize materials for meetings, presentations, and events, ensuring the CEO and Managing Director are well-prepared.
 </li>
 <li>
 Coordinate and prioritize incoming requests, ensuring timely responses and follow-ups.
 </li>
 <li>
 Handle confidential and sensitive information with the utmost discretion and professionalism.
 </li>
 <li>
 Precisely and strategically execute a variety of tasks with high attention to detail, organization, and process.
 </li>
 <li>
 Help plan and implement special projects, ongoing projects, and events as directed by the CEO and Managing Director, including some of a personal nature.
 </li>
 <li>
 Draft, edit, and proofread correspondence, reports, and other documents.
 </li>
 <li>
 Maintain organized records and files for the Executive Office.
 </li>
 <li>
 Partner closely with colleagues to plan and execute meetings and coordinate shared activities.
 </li>
 <li>
 Perform other administrative duties as assigned.
 </li>
 <li>
 Ensure the Managing Director is well-informed and equipped for all engagements
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Exceptional scheduling, organizational, and time-management skills with the ability to oversee multiple priorities in a fast-paced environment and pivot and reprioritize at a moment&rsquo;s notice.
 </li>
 <li>
 Outstanding verbal and interpersonal skills with grace under pressure, and attention to detail and accuracy.
 </li>
 <li>
 Ability to work independently and collaboratively, demonstrating creativity, flexibility, initiative, and problem-solving.
 </li>
 <li>
 High level of professionalism, discretion, and confidentiality with a strong sense of diplomacy, judgment, and personal accountability.
 </li>
 <li>
 A positive and professional attitude, and able to interact with individuals at all levels.
 </li>
 <li>
 Excellent writing, editing, and proofreading skills.
 </li>
 <li>
 Intellectual curiosity with knowledge and passion for issues affecting the business community.
 </li>
 <li>
 Proficient in Microsoft 365 and research skills.
 </li>
 </ul>
 
 
 
</div>

Executive Assistant to the Managing Director

Microsoft

<div>
 We are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning &amp; execution, as well as the acceleration of cloud adoption from Pilot/MVP to production for customer cloud engagements. This will be done by providing cross-engagement oversight, resource orchestration, and blocker escalation, all while operating in close collaboration with key account team unit members and business partners who are supporting customer success.
 
 
 The Customer Success Account Manager builds and executes shared plans with customers. Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. Enable customers to use their benefits effectively. Provides direction for other members of the Account Team to develop a deep understanding of their customer&rsquo;s business and technical objectives. Sets priorities for Microsoft to contribute to the customer&rsquo;s success in those areas. Plans the delivery of services to achieve success criteria for top priority solutions and workloads. Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads. Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.
 
 
 
 Responsibilities
 
 
 
 
 Customer Relationship Management
 
 
 
 <ul>
 <li>
 Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
 </li>
 <li>
 Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
 </li>
 <li>
 Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.
 
 
 </li>
 </ul>
 
 Technical Relevance
 
 
 
 <ul>
 <li>
 Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.
 
 
 </li>
 </ul>
 
 Customer Success Leadership
 
 
 
 <ul>
 <li>
 Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
 </li>
 <li>
 Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
 </li>
 <li>
 Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required/Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
 </li>
 <li>
 OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
 </li>
 <li>
 OR equivalent experience.
 
 
 </li>
 </ul>
 
 Additional Or Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
 </li>
 <li>
 OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
 </li>
 <li>
 OR equivalent experience.
 </li>
 <li>
 5+ years relevant work experience within customer industry.
 </li>
 <li>
 Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
 </li>
 <li>
 Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
 </li>
 <li>
 Project Management Institute (PMI) or equivalent Project Management certification.
 </li>
 <li>
 Prosci or equivalent certification.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Sr. Customer Success Account Manager

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