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account executive for federal services

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associate director, digital product design Jobs in Washington

associate director, digital product design

associate director, research account management Jobs in Washington

associate director, research account management

director, research account management Jobs in Washington

director, research account management

associate director research account management

<p></p><div><p><b>About EAB</b></p>
<p>
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.</p>
<p>
At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
</p><p>For more information, visit our Careers page.</p>
<p><b>
The Role in Brief:</b></p>
<p><b><i>
Associate Director, Account Management (Research)</i></b></p>
<p>
Our staff represents EAB&rsquo;s commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner&rsquo;s needs, while balancing EAB interests.</p>
<p>
Associate Directors in Research Account Management:</p>
<ul>
<li>Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities &amp; working with the sales team to execute on cross-sell</li>
<li>Meet with (in person &amp; via phone) education executives (Presidents, Provosts, Chief Business Officers) at partner institutions to understand their needs and challenges with partnership, partner to solve any problems, and paint a vision for continued partnership</li>
<li>Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal</li>
<li>Will be responsible for contract renewal portfolio of roughly $4M.</li>
</ul>
<p>This hire may be based in Washington, D.C. or Richmond, VA; this position is also open to remote employment within the continental United States. This position is also posted at the Director level; candidates are being considered at both levels for the current opening.</p>
<p><b>
Primary Responsibilities:</b></p>
<p>
Industry and Content Knowledge</p>
<ul>
<li>Develops general knowledge of major players in higher education industry</li>
<li>Understands EAB&rsquo;s point of view on sector issues &amp; develops general knowledge of EAB offerings (across research, technology, and enrollment services)</li>
<li>Develops deep knowledge of EAB Research product and services</li>
</ul>
<p>Partner Knowledge</p>
<ul>
<li>Diagnoses partner needs in partnership with Partner Success, mapping needs to EAB Research offerings to paint a vision for forward partnership</li>
<li>Develops and maintains knowledge of partners&rsquo; contracting processes, budget cycles, and decision-making processes and players</li>
<li>Understands partner internal politics and key influencers and uses to inflect renewal outcomes</li>
<li>Understands partner financial situation and incorporates into renewal strategy</li>
</ul>
<p>Communication</p>
<ul>
<li>Develops mastery of and successfully navigates contractual review with partners</li>
<li>Effectively communicates urgency</li>
<li>Leads difficult commercial conversations balancing EAB interests and partners&rsquo; needs and preferences</li>
<li>As part of commercial conversations, meets with campus leaders to discuss their strategic priorities and presents solutions which effectively sell the vision of EAB&rsquo;s capabilities</li>
<li>Builds productive partnership and collaboration with Strategic Leaders (SLs), other members of SL teams across business lines; other commercial teams, and other divisions as needed, including the Research and Advisory Services teams</li>
<li>Shares best practices/scripting/collateral with other members of the Commercial team to improve renewal outcomes</li>
<li>Shares partner intelligence with key internal stakeholders to foster a more collaborative and connected service and commercial approach</li>
<li>Monitor and communicate partner interests and trends across programs to Research, Delivery, and Product teams, as well as Account Management leadership, on a regular and ongoing basis</li>
</ul>
<p>Risk Identification &amp; Mitigation</p>
<ul>
<li>Leads regular renewal reviews to identify renewal risks and cohort trends</li>
<li>Identifies and updates renewal health grade based on input from SL and manages ongoing updates</li>
<li>Reviews partner health metrics for objective perspective on risk; escalates to SLs &amp; management appropriately</li>
<li>Strategically develops and executes on diagnostic call strategy, ensuring all decisions have a diagnostic conversation 12+ months prior to decision</li>
<li>Escalates partner service and value concerns identified via renewal conversations, to SL organization and other applicable parties (sales teams, technology commercial team, etc.)</li>
<li>In partnership with the Strategic Leader, diagnoses partner obstacles to ensure they are finding value in their research partnerships with us, learn what their most important business needs are, and demonstrate how EAB resources can help accomplish their goals</li>
</ul>
<p>Commercial Strategy</p>
<ul>
<li>Pursues, negotiates, and closes retention opportunities, through a consultative commercial approach</li>
<li>Skilled negotiator: Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting</li>
<li>Owns commercial strategy, including pricing, contract length, etc., in close partnership with the Deal Desk and Strategy &amp; Operations teams; incorporates historical data</li>
<li>Identifies renewal trends through look-backs and incorporates into renewal strategy &amp; process improvements moving forward</li>
<li>Generates ideas for how to increase our renewal rate performance beyond the current goals, including contract term levers (i.e., price and length)</li>
<li>Creates outreach strategy and organization of in-person and phone interactions</li>
<li>Understands firm revenue and accrual processes and incorporates knowledge into commercial strategies</li>
<li>Develops and executes on concession strategies in partnership with Deal Desk</li>
<li>Leverages partner renewal conversation to identify portfolio growth opportunities</li>
<li>Serves as a 1EAB (EAB internal reference program) agent, passing leads and teeing up/facilitating introductions</li>
<li>Hits annual and semi-annual targets</li>
</ul>
<p>Renewal/Contracting Process</p>
<ul>
<li>Identifies individuals involved in contract renewal process</li>
<li>Creates and sends contracts, complying with departmental campaigns and protocols</li>
<li>Conducts key renewal decision conversations (may require travel onsite depending on level of staff and role within commercial organization)</li>
<li>Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting conversations</li>
<li>Develops an understanding of budgeting and approval processes at partner institutions in order to accurately track and project revenue</li>
<li>Secures annual renewal contracts and corresponding service terms (realize price increase, term length goals)</li>
<li>Effectively manages renewal pipeline, achieving pacing targets in accordance with department goals</li>
</ul>
<p>Business Reporting &amp; Administrative</p>
<ul>
<li>Develops contract strategy and reports on compliance</li>
<li>Identifies commercial trends, including programmatic trends</li>
<li>Reports on monthly renewal performance &amp; trends</li>
<li>Schedules in-person and phone interactions with support from a commercial associate</li>
<li>Prepares for visits and calls with support from a commercial associate</li>
<li>Maintains Salesforce data integrity and compliance including updated health grades and renewal projections</li>
</ul>
<p>Time in market (in person)</p>
<ul>
<li>15% - focused on most difficult renewals; additional time in market via phone/zoom</li>
</ul>
<p><b>Basic Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s Degree from an accredited College/University</li>
<li>Proven record of success in current position</li>
<li>Ability to communicate effectively, both oral and written, with senior executives</li>
<li>Willingness to travel up to 15%</li>
<li>Valid Driver&rsquo;s License</li>
<li>5+ years of commercial experience, including a track record of successful sales or renewal ownership over a personal revenue target</li>
<li>5+ years of post-graduate experience in at least two of the following:</li>
<li><ul><li>Experience delivering client presentations, facilitating discussion</li>
<li>Experience in Sales, Account Management, and/or the equivalent</li>
<li>Experience teaching and/or breaking down complex or abstract ideas into simpler concepts</li>
<li>Client Management experience</li>
</ul></li></ul><p><b>Ideal Qualifications:</b></p>
<ul>
<li>Proven commercial and negotiation skills</li>
<li>Proven ability to meet monthly, quarterly, and annual financial goals</li>
<li>Demonstrated knowledge of higher education subject matter</li>
<li>Analytical thinking skills and ability to manage processes, projects, and operations</li>
<li>Demonstrated listening skills</li>
<li>Experience building relationships internally and externally, and ability to manage multiple clients</li>
<li>Proven ability to deliver results, meet goals and deadlines, and hold accountability for outcomes</li>
<li>Proven experience managing multiple, competing priorities</li>
<li>Experience finding multiple solutions to complex problems and ability to comfortably manage complexity</li>
<li>Ability to successfully overcome challenges or obstacles</li>
<li>Experience developing personal organization tactics to meet business goals</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration.
</li></ul><p><i>If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.</i></p>
<p><b>
Compensation:</b></p>
<p>
The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.</p>
<p>
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.</p>
<p><b>
Benefits:</b></p>
<p>
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:</p>
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li><li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
<p>Benefits kick in day one; learn more at eab.com/careers/benefits.</p>
<p>
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.</p>
<p>
At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
</p><p>To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</p></div>

Associate Director, Research Account Management

Planned Parenthood

<div><div>Planned Parenthood is the nation&rsquo;s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation&rsquo;s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.</div><div></div><div><br>
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. <b>Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund </b>seek an Associate Director, Digital Product Design<b>.</b> This job reports to the <b>Senior Director, Product Management</b> in the <b>External Affairs Division</b> of PPFA. ThePlanned Parenthood<b> Digital Strategy department</b> provides reliable and scalable applications and technology programs and services in support of health care delivery, sex education, advocacy, fundraising, and internal operations, critical to achieving the organization&rsquo;s mission<b>. </b>Digital Strategy is part of the External Affairs division at PPFA.</div>
<h3 class="jobSectionHeader"><b>Purpose:</b></h3><ul><li>
The Associate Director, Digital Product Design will be successful when they lead Digital Strategy teams through the adoption of Product Design systems programmatically throughout their work, bringing a user-centered approach to product discovery that contributes to the team&rsquo;s strategy.</li><li>
The Associate Director, Digital Product Design will help to ensure that Product Designers are equipped to independently research and identify our target users&rsquo; core needs within the health care and education journey, while collaborating across multiple interdisciplinary product teams to launch new user experiences.</li></ul><h3 class="jobSectionHeader"><b>
Engagement:</b></h3><ul><li>
Directly contributes to the broader Digital User Experience program strategy.</li><li>
Strategic thought leader and influencer among Digital Strategy leadership, product managers, and engineering leadership, ensuring all initiatives are aligned with the Product Design program &amp; associated frameworks.</li><li>
Manages and mentors a team of two Product Designers, empowering them with the skills and tools to support the Product Design program across any Digital Strategy initiative.</li><li>
Advisor and thought partner to peers and more senior colleagues within PPFA and at affiliates.</li><li>
Management of vendors to provide tools and/or consulting services to PPFA.</li></ul><h3 class="jobSectionHeader"><b>
Delivery:</b></h3><ul><li>
The Associate Director, Digital Product Design is responsible for strategic execution of programmatic design systems across the Digital Strategy ecosystem, ensuring that the Product Design team (including the Associate Director, where appropriate) can deliver the following bodies of work across the Digital Strategy portfolio concurrently:</li><li><b>
Maintain Accessible Design System</b> - organize the structure and relationship of content to match natural user categorizations (e.g., site maps, service blueprints, readability).</li><li><b>
User Research</b> - Collaboration with the User Research team to execute research and testing plans that include regular in-person and remote engagement that leads to synthesis of insights that are shared to Digital Strategy and other PPFA stakeholders</li><li><b>
User Experience Design</b> - Defining the user experience within the PPFA digital ecosystem and ensuring that teams can build upon data-driven personas, patient journey maps, logic flows, wireframes, and concise product copy</li><li><b>
Visual Design</b> - Pushing the collaborative evolution of accessible design patterns and themes, including visual design frameworks and supporting assets</li><li>
Interaction Design - based on prototypes and motion tests that enable users and product teams to better understand how proposed features will look, work, and feel before investment is made into development.</li><li><b>
Product Design Socialization</b> - Leading cross-product evolution of Interaction Design patterns throughout the PP digital ecosystem, while empowering contributors beyond the Product Design team to employ PPFA&rsquo;s design language</li><li><b>
Design Thinking</b> - Be a champion for design thinking and human-centered digital innovation within Digital Strategy as well as with the broader Planned Parenthood Federation while leveling up Product Designers and other design peers.</li></ul><h3 class="jobSectionHeader"><b>
Knowledge, Skills and Abilities (KSAs):</b></h3><ul><li>
Bachelors Degree in related field is preferred.</li><li>
4-7 years expertise in designing and launching scalable end-to-end digital experiences.</li><li>
Required 1-2 years Demonstrated record of leading the implementation of product design programming &amp; project management thereof.</li><li>
Required Strong product design portfolio with an emphasis on accessibility, minimalism and clarity across a diverse mix of digital formats, including websites, and mobile apps.</li><li>
Required 3-5 years Extensive experience with a variety of product design tools, including (but not limited to) Photoshop, Sketch, Illustrator, Figma, and online prototyping tools like Principal.</li><li>
Required 3-5 years Experience working with brand standards.</li><li>
Required 3-5 years Proven experience designing, conducting, and synthesizing lean user research.</li></ul><div>
Travel: 0-10% domestic</div><div></div><div><br>
$125,000 - $132,000/year</div><div></div><div><br>
Planned Parenthood's cultural ethos, &quot;In This Together&quot;, reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.</div><div></div><div><br>
Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.</div></div>

Associate Director, Digital Product Design

<p></p><div><p><b>About EAB</b></p>
<p>
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.</p>
<p>
At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
</p><p>For more information, visit our Careers page.</p>
<p><b>
The Role in Brief:</b></p>
<p><b><i>
Director, Account Management (Research)</i></b></p>
<p>
Our staff represents EAB&rsquo;s commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner&rsquo;s needs, while balancing EAB interests.</p>
<p>
Directors in Research Account Management:</p>
<ul>
<li>Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities &amp; working with the sales team to execute on cross-sell</li>
<li>Meet with (in person &amp; via phone) education executives (Presidents, Provosts, Chief Business Officers) at partner institutions to understand their needs and challenges with partnership, partner to solve any problems, and paint a vision for continued partnership</li>
<li>Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal</li>
<li>Will be responsible for contract renewal portfolio of roughly $5M.</li>
</ul>
<p>This hire may be based in Washington, D.C. or Richmond, VA; this position is also open to remote employment within the continental United States. This position is also posted at the Associate Director level; candidates are being considered at both levels for the current opening.</p>
<p><b>
Primary Responsibilities:</b></p>
<p>
Industry and Content Knowledge</p>
<ul>
<li>Develops general knowledge of major players in higher education industry</li>
<li>Understands EAB&rsquo;s point of view on sector issues &amp; develops general knowledge of EAB offerings (across research, technology, and enrollment services)</li>
<li>Develops deep knowledge of EAB Research product and services</li>
</ul>
<p>Partner Knowledge</p>
<ul>
<li>Diagnoses partner needs in partnership with Partner Success, mapping needs to EAB Research offerings to paint a vision for forward partnership</li>
<li>Develops and maintains knowledge of partners&rsquo; contracting processes, budget cycles, and decision-making processes and players</li>
<li>Understands partner internal politics and key influencers and uses to inflect renewal outcomes</li>
<li>Understands partner financial situation and incorporates into renewal strategy</li>
</ul>
<p>Communication</p>
<ul>
<li>Develops mastery of and successfully navigates contractual review with partners</li>
<li>Effectively communicates urgency</li>
<li>Leads difficult commercial conversations balancing EAB interests and partners&rsquo; needs and preferences</li>
<li>As part of commercial conversations, meets with campus leaders to discuss their strategic priorities and presents solutions which effectively sell the vision of EAB&rsquo;s capabilities</li>
<li>Builds productive partnership and collaboration with Strategic Leaders (SLs), other members of SL teams across business lines; other commercial teams, and other divisions as needed, including the Research and Advisory Services teams</li>
<li>Shares best practices/scripting/collateral with other members of the Commercial team to improve renewal outcomes</li>
<li>Shares partner intelligence with key internal stakeholders to foster a more collaborative and connected service and commercial approach</li>
<li>Monitor and communicate partner interests and trends across programs to Research, Delivery, and Product teams, as well as Account Management leadership, on a regular and ongoing basis</li>
</ul>
<p>Risk Identification &amp; Mitigation</p>
<ul>
<li>Leads regular renewal reviews to identify renewal risks and cohort trends</li>
<li>Identifies and updates renewal health grade based on input from SL and manages ongoing updates</li>
<li>Reviews partner health metrics for objective perspective on risk; escalates to SLs &amp; management appropriately</li>
<li>Strategically develops and executes on diagnostic call strategy, ensuring all decisions have a diagnostic conversation 12+ months prior to decision</li>
<li>Escalates partner service and value concerns identified via renewal conversations, to SL organization and other applicable parties (sales teams, technology commercial team, etc.)</li>
<li>In partnership with the Strategic Leader, diagnoses partner obstacles to ensure they are finding value in their research partnerships with us, learn what their most important business needs are, and demonstrate how EAB resources can help accomplish their goals</li>
</ul>
<p>Commercial Strategy</p>
<ul>
<li>Pursues, negotiates, and closes retention opportunities, through a consultative commercial approach</li>
<li>Skilled negotiator: Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting</li>
<li>Owns commercial strategy, including pricing, contract length, etc., in close partnership with the Deal Desk and Strategy &amp; Operations teams; incorporates historical data</li>
<li>Identifies renewal trends through look-backs and incorporates into renewal strategy &amp; process improvements moving forward</li>
<li>Generates ideas for how to increase our renewal rate performance beyond the current goals, including contract term levers (i.e., price and length)</li>
<li>Creates outreach strategy and organization of in-person and phone interactions</li>
<li>Understands firm revenue and accrual processes and incorporates knowledge into commercial strategies</li>
<li>Develops and executes on concession strategies in partnership with Deal Desk</li>
<li>Leverages partner renewal conversation to identify portfolio growth opportunities</li>
<li>Serves as a 1EAB (EAB internal reference program) agent, passing leads and teeing up/facilitating introductions</li>
<li>Hits annual and semi-annual targets</li>
</ul>
<p>Renewal/Contracting Process</p>
<ul>
<li>Identifies individuals involved in contract renewal process</li>
<li>Creates and sends contracts, complying with departmental campaigns and protocols</li>
<li>Conducts key renewal decision conversations (may require travel onsite depending on level of staff and role within commercial organization)</li>
<li>Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting conversations</li>
<li>Develops an understanding of budgeting and approval processes at partner institutions in order to accurately track and project revenue</li>
<li>Secures annual renewal contracts and corresponding service terms (realize price increase, term length goals)</li>
<li>Effectively manages renewal pipeline, achieving pacing targets in accordance with department goals</li>
</ul>
<p>Business Reporting &amp; Administrative</p>
<ul>
<li>Develops contract strategy and reports on compliance</li>
<li>Identifies commercial trends, including programmatic trends</li>
<li>Reports on monthly renewal performance &amp; trends</li>
<li>Schedules in-person and phone interactions with support from a commercial associate</li>
<li>Prepares for visits and calls with support from a commercial associate</li>
<li>Maintains Salesforce data integrity and compliance including updated health grades and renewal projections</li>
</ul>
<p>Time in market (in person)</p>
<ul>
<li>15% - focused on most difficult renewals; additional time in market via phone/zoom</li>
</ul>
<p><b>Basic Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s Degree from an accredited College/University</li>
<li>Proven record of success in current position</li>
<li>Ability to communicate effectively, both oral and written, with senior executives</li>
<li>Willingness to travel up to 15%</li>
<li>Valid Driver&rsquo;s License</li>
<li>6-8+ years of commercial experience, including a track record of successful sales or renewal ownership over a personal revenue target</li>
<li>6-8+ years of post-graduate experience in at least two of the following:</li>
<li><ul><li>Experience delivering client presentations, facilitating discussion</li>
<li>Experience in Sales, Account Management, and/or the equivalent</li>
<li>Experience teaching and/or breaking down complex or abstract ideas into simpler concepts</li>
<li>Client Management experience</li>
</ul></li></ul><p><b>Ideal Qualifications:</b></p>
<ul>
<li>Proven commercial and negotiation skills</li>
<li>Proven ability to meet monthly, quarterly, and annual financial goals</li>
<li>Demonstrated knowledge of higher education subject matter</li>
<li>Analytical thinking skills and ability to manage processes, projects, and operations</li>
<li>Demonstrated listening skills</li>
<li>Experience building relationships internally and externally, and ability to manage multiple clients</li>
<li>Proven ability to deliver results, meet goals and deadlines, and hold accountability for outcomes</li>
<li>Proven experience managing multiple, competing priorities</li>
<li>Experience finding multiple solutions to complex problems and ability to comfortably manage complexity</li>
<li>Ability to successfully overcome challenges or obstacles</li>
<li>Experience developing personal organization tactics to meet business goals</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration.
</li></ul><p><i>If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.</i></p>
<p><b>
Compensation:</b></p>
<p>
The anticipated starting salary (base) range for this role is $76,500 - $105,500 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.</p>
<p>
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.</p>
<p><b>
Benefits:</b></p>
<p>
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:</p>
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li><li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
<p>Benefits kick in day one; learn more at eab.com/careers/benefits.</p>
<p>
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.</p>
<p>
At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
</p><p>To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</p></div>

Director, Research Account Management

American University

<div><div>American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about <div>American University</div></div><div></div><div><div><div><div><div><div><div><div>
Department:</div></div></div></div></div></div></div></div><div></div>
School of Public Affairs<div></div><div>
Time Type:</div>
Full time<div></div><div>
FLSA Status:</div>
Exempt<div></div><div><div><div><div><div><div><div><div>
Job Description:</div></div></div></div></div></div></div></div><div>
The School of Public Affairs at American University is seeking applications for a full-time research associate (who would be appointed at the rank of Research Assistant Professor) to begin in December 2025 or earlier, as possible. The Research Associate will to conduct rigorous and timely policy research and analyses to support the work of the <div>Postsecondary Education &amp; Economics Research (PEER) Center</div>. The PEER Center, led by Professors Jordan Matsudaira at SPA and Stephanie Cellini at George Washington University, generates actionable research to promote more equitable outcomes in education beyond high school. The PEER Center also works to train higher education researchers to more effectively engage with and impact state and federal policy. PEER Center staff engage in rigorous research related to postsecondary costs and finance, accountability, value, and student success; and engage in efforts to connect this work directly to the policymaking process.</div><div>
The Research Associate will engage in rapid-response analysis to inform timely state and federal policy development, as well as having the opportunity to engage in longer-term research. Candidates should have a master&rsquo;s degree or Ph.D. in economics, public policy, or a related field; at least three years of relevant work experience in federal and/or state higher education policy; and a successful track record of empirical analysis with demonstrated data skills. Familiarity with higher education and workforce data and research (including Stata and/or R), quantitative methods for policy analysis, and strong communication and writing skills are required. An understanding of key legislative and regulatory policy levers and applying academic research to policy problems are a plus.</div><div>
There is no teaching associated with this position. This is a term faculty, non-tenure track position with the rank of Research Assistant Professor and the title of Research Associate. The initial appointment is for 12 months, and can be renewed annually. The salary range for the research associate position is $70,000-$110,000. The salary for this position will be wholly generated through externally funded research activities. We have a strong preference for candidates willing to work in Washington, D.C., though we will consider applications from qualified researchers located outside D.C.</div><div>
Review of applications will begin immediately and will continue until the position is filled, subject to ongoing budgetary approval. Please submit applications via Workday, please include a cover letter, curriculum vitae, a brief writing sample (5 pages or less), and the name and contact information for three professional references. References will not be contacted without advance notice. Please email <div>cmccann@american.edu</div> if you have any questions.</div><div></div><div>
Benefits</div><div>
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.</div><div></div><div>
Other Details</div><ul><li><div>
Hiring offers for this position are contingent on successful completion of a background check.</div></li><li><div>
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.</div></li><li><div>
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></li><li><div>
American University is an <div>E-Verify</div> employer.</div></li></ul><div></div><div>
Current American University Employees</div><div>
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.</div><div></div><div>
Contact Us</div><div>
For more information or assistance with the American University careers site, email <div>theworkline@american.edu</div>.</div><div></div><div><i>
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively &quot;Protected Bases&quot;) in its programs and activities.</i></div></div><div></div>

Research Associate - PEER Center

American Action Forum

<div><p><b>Company Overview</b><br>
<br>
The American Action Forum is a forward-looking, non-profit policy institute dedicated to keeping America strong, free, and prosperous. It seeks to promote common-sense, innovative, and solutions-based policies that will reform government, challenge outdated assumptions, and create a smaller, smarter government that will serve its citizens better. As a unique, fast-paced &ldquo;action&rdquo; tank, we use the modern tools of communications to deploy ideas; engage Americans in the debate over the boundaries of government policy, personal freedoms, and market incentives; and educate and challenge the media to explore these issues and shape the next generation of political leaders.<br>
<br>
<b>Internship Summary</b><br>
<br>
As an intern in technology and innovation policy, you will report directly to Jeffrey Westling, the Director of Technology and Innovation Policy at the American Action Forum. Jeff&rsquo;s research focuses on telecommunications, online content policy, and antitrust. His work has appeared in a wide range of outlets including Morning Consult, The Hill, The Washington Examiner, Lawfare, and Slate. He has also submitted written testimony to Congress and state legislatures and regularly participates in a range of panels and conferences on issues such as broadband deployment, spectrum management, and deep fake media.<br>
<br>
Prior to joining AAF, Jeffrey was a fellow at the R Street Institute and a law clerk at the Federal Communications Commission. He has a JD from the University of Colorado Law School and a BS in Ecology and Evolutionary Biology from the University of Arizona.<br>
<br>
Previous interns in the Technology and Innovation Policy internship have completed the following projects:</p><ul><li>
Researched and authored policy primers on current privacy laws</li><li>
Wrote blogs about telecommunication policy and regulatory reform efforts</li><li>
Tracked and reported on current court cases and tech legislation</li><li>
Provided research support for regulatory comments</li></ul><b>
Responsibilities</b><br>
As part of the internship, your responsibilities will include but are not limited to the following:<ul><li>
Research assistance: Interns will provide research assistance and data collection for their issue area director</li><li>
Event attendance: Interns will attend Capitol Hill hearings, private speaker events, and events held by other DC think tanks to analyze and report on the information presented</li><li>
Forum event support: Interns will help promote, run, and evaluate all Forum event</li><li>
Portfolio and final presentation: Interns will create a portfolio of their work completed at the Forum and give a brief presentation on a topic of their choice</li></ul><b>
Hours and Compensation</b><ul><li>
Interns must be available to work 20 to 29 hours per week in our DC office</li><li>
Interns will earn an hourly wage</li><li>
Interns will use their own computer/equipment</li><li>
This is a part-time, paid internship</li></ul><b>
Qualifications</b><ul><li>
Excellent writing ability and communication skills</li><li>
An interest in the politics and policies of center-right conservatives</li><li>
Demonstrated interest in technology issues</li><li>
Self-starting attitude</li><li>
Strong quantitative skills are highly desired</li><li>
Experience conducting legal research with databases such as WestLaw or Lexis</li></ul><b>
How to Apply</b><br>
Please include in your application a resume, cover letter, and writing sample of less than 1,000 words.<br>
Documents must be submitted as a PDF file with the following file name:<ul><li>
Resume: LastName_Resume_Tech</li><li>
Cover Letter: LastName_CL_Tech</li><li>
Writing Sample: LastName_WS_Tech<br>
<br>
(Example: Jane Doe&rsquo;s Resume &ndash; Doe_Resume_Tech)</li></ul><p></p><p>
</p><p>7q0s0NoByD</p></div>

Technology and Innovation Policy Internship – Spring 2026 - PAID

<div><p><b>Company Overview</b></p><p>
The American Action Forum is a forward-looking, non-profit policy institute dedicated to keeping America strong, free, and prosperous. It seeks to promote common-sense, innovative, and solutions-based policies that will reform government, challenge outdated assumptions, and create a smaller, smarter government that will serve its citizens better. As a unique, fast-paced &ldquo;action&rdquo; tank, we use the modern tools of communications to deploy ideas; engage Americans in the debate over the boundaries of government policy, personal freedoms, and market incentives; and educate and challenge the media to explore these issues and shape the next generation of political leaders.</p><p><b>
Internship Summary</b></p><p>
As an intern in the financial services policy issue area, you will report directly to Thomas Kingsley, Director of Financial Services Policy, at the American Action Forum. Thomas joined the American Action Forum from the private sector, working in financial services management consultancy across Europe and the United States. The majority of his career has been at PricewaterhouseCoopers in London and New York, but he was also previously a senior policy advisor to the Institute of International Finance, specializing in insurance and international regulatory harmonization. Thomas has an MA and a BA in Law from Oxford University, Queen&rsquo;s College.</p><p>
A few examples of potential projects as an intern in the Financial Services Policy Internship Program include:</p><ul><li>
Research, write and edit primers</li><li>
Write blogs and op-eds about financial services policy topics</li><li>
Compile data and produced graphs for an online chart book</li><li>
Research and write longer, in depth, papers</li></ul><p><b>
Responsibilities</b></p><p>
As part of the internship, your responsibilities will include but are not limited to the following:</p><ul><li>
Research assistance: Interns will provide research assistance and data collection for their issue area director</li><li>
Event attendance: Interns will attend Capitol Hill hearings, private speaker events, and events held by other DC think tanks to analyze and report on the information presented</li><li>
Forum event support: Interns will help promote, run, and evaluate all Forum events</li><li>
Portfolio and final presentation: Interns will create a portfolio of their work completed at the Forum and give a brief presentation on a topic of their choice</li></ul><p><b>
Qualifications</b></p><ul><li>
Excellent writing ability and communication skills</li><li>
An interest in the politics and policies of center-right conservatives</li><li>
Self-starting attitude</li><li>
Prior coursework in economics, business, real estate or related experiences</li><li>
Strong quantitative skills are highly desired</li><li>
Data collection from Fed and industry sites is preferred</li></ul><p><b>
Hours and Compensation</b></p><ul><li>
Interns must be available for 20 to 29 hours per week in our DC office</li><li>
Interns will be provided an hourly wage</li><li>
Interns will use their own computer/equipment</li><li>
This is a part-time, paid internship</li></ul><p><b>
How to Apply</b></p><p>
Please include in your application a preferred start date, resume, cover letter, and writing sample of less than 1,000 words.</p><p><b>
Documents must be submitted as a PDF file with the following file name:</b></p><ul><li>
Resume: LastName_Resume_FS</li><li>
Cover Letter: LastName_CL_FS</li><li>
Writing Sample: LastName_WS_FS</li></ul><p>
(Example: Jane Doe&rsquo;s Resume &ndash; Doe_Resume_FS)</p><p>
</p><p>Fc9gODgKgV</p></div>

Financial Services Policy Internship – Spring 2026 - PAID

iP-Plus Consulting, Inc.

<p>Position Summary</p><p>The Compliance Manager, Mid &ndash; Policy provides critical policy and governance expertise to the OIS Cybersecurity Services (CS) Division. This role supports the development, enhancement, and implementation of OS cybersecurity and IT privacy policies, standards, procedures, and SOPs. The position ensures that OS IT systems maintain confidentiality, integrity, and availability, meet federal regulatory requirements, and align with cybersecurity best practices. The Compliance Manager plays a central role in analyzing existing policies, identifying gaps, and producing actionable policy recommendations to maintain a proactive and compliant security posture.</p><p>Functional Responsibilities</p><p>Policy Development &amp; Governance</p><ul><li>Develop, review, and maintain cybersecurity and IT privacy policies, standards, procedures, plans, and SOPs in alignment with OS Cybersecurity Policy and Governance (P&amp;G) task schedule.</li><li>Ensure all policies are consistent with HHS, NIST, and other federal requirements, and reflect cybersecurity and privacy best practices.</li><li>Collaborate with OS StaffDivs, third-party vendors, and stakeholders to promulgate policy guidance and ensure compliance across IT systems.</li></ul><p>Policy Analysis &amp; Research</p><ul><li>Conduct comprehensive research and literature reviews to support policy development and enhancement.</li><li>Analyze existing policies to identify gaps, conflicts, or areas requiring updates to maintain alignment with federal regulations and organizational objectives.</li><li>Evaluate policy effectiveness and propose actionable recommendations to address identified deficiencies.</li></ul><p>Technical Writing &amp; Documentation</p><ul><li>Execute high-quality technical writing to produce clear, accurate, and consistent policies, SOPs, guidance documents, and memoranda.</li><li>Ensure all documentation meets rigorous quality control and quality assurance standards and supports compliance, audit readiness, and operational clarity.</li></ul><p>Stakeholder Engagement &amp; Communication</p><ul><li>Advise OS leadership on policy trade-offs, implementation strategies, and governance decisions.</li><li>Serve as a liaison to ensure OS StaffDivs and contractors understand and adhere to security and privacy policies.</li><li>Provide clear, concise policy communication to facilitate adoption and compliance across OS IT systems.</li></ul><p>Continuous Improvement &amp; Compliance Assurance</p><ul><li>Monitor policy relevance in response to evolving federal regulations, industry standards, and organizational needs.</li><li>Recommend policy adjustments or enhancements to maintain proactive cybersecurity risk management.</li><li>Support audit readiness and compliance assessments by providing documentation and guidance on policy adherence.</li></ul><p>Required Qualifications</p><ul><li>Minimum of 3&ndash;5 years of experience in compliance, policy development, IT governance, or cybersecurity policy.</li><li>Strong knowledge of federal cybersecurity frameworks, HHS policies, NIST standards, and IT privacy and security regulations.</li><li>Demonstrated ability to conduct research, analyze complex information, and develop actionable policy recommendations.</li><li>Excellent technical writing, analytical, and communication skills.</li><li>Strong organizational and project management abilities, capable of managing multiple policy initiatives simultaneously.</li></ul><p>Education &amp; Experience</p><ul><li>Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Business, Law, or a related field required.</li><li>Experience supporting federal, DoD, or government IT programs preferred.</li></ul><p>Desired Certifications (Preferred)</p><ul><li>Certified Compliance &amp; Ethics Professional (CCEP)</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Information Security Manager (CISM)</li><li>Project Management Professional (PMP)</li></ul><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Washington, DC 20201</p>

Compliance Manager, Mid (Policy)

Explore 160+ Associate director research account management in Washington this September. Find roles across top companies and apply now to boost your career.