assistant manager Jobs in Cairo Jobs In Alexandria Egypt

assistant manager

associate project manager Jobs in Cairo Jobs In Alexandria Egypt

associate project manager

marketing associate Jobs in Cairo Jobs In Alexandria Egypt

marketing associate

warehouse associate-opeations Jobs in Cairo Jobs In Alexandria Egypt

warehouse associate-opeations

area manager, fulfillment center Jobs in Cairo Jobs In Alexandria Egypt

area manager, fulfillment center

associate operations manager malls

Talaat Moustafa Group

<div>
 
 
 Job Overview:
 
 
 
 We are seeking a dynamic and experienced Mall Operations Manager to oversee the strategic and operational aspects of our mall. The ideal candidate will excel in fostering relationships with tenants, optimizing operational efficiency, and enhancing the overall customer experience.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Business Planning:
 
 Develop a comprehensive business plan for the mall, encompassing all critical components of mall operations to drive success and growth.
 </li>
 <li>
 
 Tenant Relations:
 
 Cultivate and maintain long-term, beneficial relationships with existing tenants and retail groups to secure ongoing and future business opportunities.
 </li>
 <li>
 
 Operational Coordination:
 
 Implement and uphold approved procedures and systems across all mall functions, ensuring seamless collaboration among internal departments to meet business objectives and enhance tenant and customer experiences.
 </li>
 <li>
 
 Maintenance Management:
 
 Collaborate with department heads to prepare and oversee plans for regular and periodic maintenance, ensuring high-quality execution and adherence to schedules.
 </li>
 <li>
 
 Financial Oversight:
 
 Manage the collection of dues from tenants, ensuring compliance with contractual terms and timely resolution of any financial issues.
 </li>
 <li>
 
 Complaint Resolution:
 
 Address tenant complaints and demands efficiently, working proactively to identify and eliminate the root causes while adhering to legal and contractual obligations.
 </li>
 <li>
 
 Legal Compliance:
 
 Ensure all mall operations and tenant interactions are conducted in accordance with applicable legal standards and regulations.
 </li>
 <li>
 
 Brand Management:
 
 Develop and maintain a strong corporate mall identity, ensuring compliance with brand guidelines and promoting a cohesive image.
 </li>
 <li>
 
 Customer Service Enhancement:
 
 Take initiative to improve customer service within the mall, implementing strategies that enhance the shopping experience.
 </li>
 <li>
 
 Additional Responsibilities:
 
 Perform other tasks as assigned to support the overall objectives of the mall.
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 MBA in Management or related field is preferred.
 </li>
 <li>
 Minimum of 5 years of experience in mall management or a similar role.
 </li>
 <li>
 Strong business acumen with a solid understanding of commercial facilities management.
 </li>
 <li>
 Proven experience in managing leasing contracts, negotiations, and tender management.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a customer-oriented mindset.
 </li>
 </ul>
 
 
</div>

Associate Operations Manager - Malls

United Facilities Management

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Works closely with Managing director to set strategy for operations in alignment with overall objectives, allocated budgets, policies, risk guidelines and other parameters finalized by UFM Management team
 </li>
 <li>
 Identifies segments and potential customers, sets communication and operations objectives, and monitors the results
 </li>
 <li>
 Forecasts department budgets in conjunction with the organizational budget and secures subsequent approval, tracks expenses, and ensures adherence
 </li>
 <li>
 Manage all company&rsquo;s projects about studying, choosing customers and follow-up the business contracts in different sites
 </li>
 <li>
 Oversee all building operations, maintenance and major repairs in compliance with the building code and requirements. (HVAC, Roof, Irrigation, Electrical, Cameras and Plumbing)
 </li>
 <li>
 Insure all the building permits and inspections are secured in compliance with legal requirements. (fire, police, parking, elevator, irrigation systems and lighting)
 </li>
 <li>
 Insure building compliance for all facility audits, property and liability insurance audits
 </li>
 <li>
 Serve as liaison for Arts District safety patrol and Fire for all issues relating to closures, maintenance, safety and security issues
 </li>
 <li>
 Coordinate and manage activities of all facility support staff
 </li>
 <li>
 Coordinate and oversee all company staff training activities for safety, security, evacuations, building lock down, gun safety and code compliance
 </li>
 <li>
 Coordinate and schedule all facility bookings and oversee all facility use for internal staff use, board meetings, special events, external rentals and studio rentals
 </li>
 <li>
 Manage office systems, office equipment and coordinate IT support needs for company
 </li>
 <li>
 Select, engage and oversee all external contractors for building cleaning, waste disposal, catering, refurbishing interior, plumbing, exterminators, landscape maintenance and special repairs
 </li>
 <li>
 Monitor, order and procure supplies for building cleaning, maintenance and office operations
 </li>
 <li>
 Coordinate technology support with IT personnel for parking lot payment systems and handle customer use (access and payment) issues
 </li>
 <li>
 Oversee staff parking lot assignments and building access and compliance
 </li>
 <li>
 Develop budgets and track short-term and long-term facility expenses, equipment and resource needs of company and staff
 </li>
 <li>
 Handles all facility complaints and organizational customer service issues in a professional and courteous manner
 </li>
 <li>
 Primary focal point and for the coordination of all administrative activities of organization
 </li>
 <li>
 Prepare contracts and handle sensitive legal, employment or company documents
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 10-15 years of post-qualification experience in business related job
 </li>
 <li>
 </li>
 <li>
 current or previous solid experience in running operations in Facility Management service provider companies , working in the field of running facilities services in compounds , malls &hellip;&hellip;Etc .
 </li>
 <li>
 Proven track record of leading business operations with similar scope
 </li>
 <li>
 Work Location Cairo, Egypt.
 </li>
 </ul>
 
 
</div>

Director of Facilities

Accenture Middle East

<div>
 
 We are seeking an experienced
 
 SAP BASIS
 
 Associate Manager to support a major SAP transformation program. In this role, you will be responsible for managing SAP system administration, ensuring high availability, optimizing performance, and providing technical support for SAP landscapes across both on-premise and cloud environments. You will collaborate with cross-functional teams to deliver technical solutions that align with business objectives and ensure seamless SAP operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 SAP System Administration
 
 :
 
 <ul>
 <li>
 Install, configure, and maintain SAP systems, including ECC, S/4HANA, BW, Fiori, and other SAP components.
 </li>
 <li>
 Manage SAP transports, system copies, and client administration.
 </li>
 </ul>
 
 
 Performance Monitoring and Troubleshooting
 
 :
 
 <ul>
 <li>
 Monitor system performance and proactively identify and resolve technical issues.
 </li>
 <li>
 Apply patches, updates, and hotfixes to ensure system stability and security.
 </li>
 </ul>
 
 
 Backup and Recovery
 
 :
 
 <ul>
 <li>
 Perform backup, recovery, and disaster recovery procedures to ensure data integrity and business continuity.
 </li>
 </ul>
 
 
 SAP Security and Authorizations
 
 :
 
 <ul>
 <li>
 Collaborate with the SAP Security team to implement and manage SAP security authorizations.
 </li>
 </ul>
 
 
 System Upgrades and Migrations
 
 :
 
 <ul>
 <li>
 Provide technical guidance and support for system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Ensure smooth integration of SAP systems with other enterprise applications.
 </li>
 </ul>
 
 
 Collaboration and Coordination
 
 :
 
 <ul>
 <li>
 Work closely with functional and development teams to support technical requirements and integration.
 </li>
 <li>
 Coordinate with onsite and offshore teams to ensure seamless project execution.
 </li>
 </ul>
 
 
 Technical Documentation
 
 :
 
 <ul>
 <li>
 Maintain comprehensive technical documentation for SAP landscapes, configurations, and procedures.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 SAP BASIS certification is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 8+ years of experience in SAP BASIS administration, with a focus on SAP HANA database and S/4HANA landscape management.
 </li>
 <li>
 Proven experience in managing SAP systems in both on-premise and cloud environments.
 </li>
 <li>
 Hands-on experience with system monitoring tools and performance optimization.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Expertise in SAP BASIS administration, including installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, BW, Fiori, etc.).
 </li>
 <li>
 Strong knowledge of SAP HANA database administration and troubleshooting.
 </li>
 <li>
 Proficiency in SAP transport management, system copies, and client administration.
 </li>
 <li>
 Experience with backup, recovery, and disaster recovery procedures.
 </li>
 <li>
 Familiarity with SAP security and authorization concepts.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong coordination and communication skills to work effectively with onsite and offshore teams.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with SAP system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) for SAP hosting.
 </li>
 <li>
 Familiarity with SAP Solution Manager and other system monitoring tools.
 </li>
 </ul>
 
 
 
 
 Expectations for an Associate Manager Hire:
 
 
 <ul>
 <li>
 Take ownership of SAP BASIS operations and lead technical initiatives to ensure system reliability and performance.
 </li>
 <li>
 Act as a mentor to junior team members and provide technical guidance.
 </li>
 </ul>
 
 
 Strategic Thinking
 
 :
 
 <ul>
 <li>
 Align technical solutions with business objectives and contribute to the overall success of the SAP transformation program.
 </li>
 </ul>
 
 
 Collaboration
 
 :
 
 <ul>
 <li>
 Build strong relationships with stakeholders, including functional teams, development teams, and external vendors.
 </li>
 </ul>
 
 
 Results-Oriented
 
 :
 
 <ul>
 <li>
 Deliver high-quality technical solutions within defined timelines and budgets.
 </li>
 </ul>
 
 
 Adaptability
 
 :
 
 <ul>
 <li>
 Stay updated with the latest SAP technologies and best practices to drive continuous improvement.
 </li>
 </ul>
</div>

SAP BASIS– Associate Manager

Accenture

<div>
 
 Job Description:
 
 
 
 We are seeking an experienced
 
 SAP BASIS
 
 Associate Manager to support a major SAP transformation program. In this role, you will be responsible for managing SAP system administration, ensuring high availability, optimizing performance, and providing technical support for SAP landscapes across both on-premise and cloud environments. You will collaborate with cross-functional teams to deliver technical solutions that align with business objectives and ensure seamless SAP operations.
 
 
 
 Key Responsibilities:
 
 
 
 
 SAP System Administration
 
 :
 
 
 
 <li>
 Install, configure, and maintain SAP systems, including ECC, S/4HANA, BW, Fiori, and other SAP components.
 
 </li>
 <li>
 Manage SAP transports, system copies, and client administration.
 
 
 
 </li>
 
 Performance Monitoring and Troubleshooting
 
 :
 
 
 
 <li>
 Monitor system performance and proactively identify and resolve technical issues.
 
 </li>
 <li>
 Apply patches, updates, and hotfixes to ensure system stability and security.
 
 
 
 </li>
 
 Backup and Recovery
 
 :
 
 
 
 <li>
 Perform backup, recovery, and disaster recovery procedures to ensure data integrity and business continuity.
 
 
 
 </li>
 
 SAP Security and Authorizations
 
 :
 
 
 
 <li>
 Collaborate with the SAP Security team to implement and manage SAP security authorizations.
 
 
 
 </li>
 
 System Upgrades and Migrations
 
 :
 
 
 
 <li>
 Provide technical guidance and support for system upgrades, migrations, and landscape optimization.
 
 </li>
 <li>
 Ensure smooth integration of SAP systems with other enterprise applications.
 
 
 
 </li>
 
 Collaboration and Coordination
 
 :
 
 
 
 <li>
 Work closely with functional and development teams to support technical requirements and integration.
 
 </li>
 <li>
 Coordinate with onsite and offshore teams to ensure seamless project execution.
 
 
 
 </li>
 
 Technical Documentation
 
 :
 
 
 
 <li>
 Maintain comprehensive technical documentation for SAP landscapes, configurations, and procedures.
 
 
 
 </li>
 
 Requirements:
 
 
 
 
 Education:
 
 
 
 
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 SAP BASIS certification is a plus.
 
 
 
 </li>
 
 Experience:
 
 
 
 
 <li>
 8+ years of experience in SAP BASIS administration, with a focus on SAP HANA database and S/4HANA landscape management.
 
 </li>
 <li>
 Proven experience in managing SAP systems in both on-premise and cloud environments.
 
 </li>
 <li>
 Hands-on experience with system monitoring tools and performance optimization.
 
 
 
 </li>
 
 Technical Skills:
 
 
 
 
 <li>
 Expertise in SAP BASIS administration, including installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, BW, Fiori, etc.).
 
 </li>
 <li>
 Strong knowledge of SAP HANA database administration and troubleshooting.
 
 </li>
 <li>
 Proficiency in SAP transport management, system copies, and client administration.
 
 </li>
 <li>
 Experience with backup, recovery, and disaster recovery procedures.
 
 </li>
 <li>
 Familiarity with SAP security and authorization concepts.
 
 
 
 </li>
 
 Soft Skills:
 
 
 
 
 <li>
 Excellent problem-solving and analytical skills.
 
 </li>
 <li>
 Strong coordination and communication skills to work effectively with onsite and offshore teams.
 
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 
 
 
 </li>
 
 Preferred Qualifications:
 
 
 
 
 <li>
 Experience with SAP system upgrades, migrations, and landscape optimization.
 
 </li>
 <li>
 Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) for SAP hosting.
 
 </li>
 <li>
 Familiarity with SAP Solution Manager and other system monitoring tools.
 
 
 
 </li>
 
 Expectations for an Associate Manager Hire:
 
 
 
 
 Leadership and Ownership
 
 :
 
 
 
 <li>
 Take ownership of SAP BASIS operations and lead technical initiatives to ensure system reliability and performance.
 
 </li>
 <li>
 Act as a mentor to junior team members and provide technical guidance.
 
 
 
 </li>
 
 Strategic Thinking
 
 :
 
 
 
 <li>
 Align technical solutions with business objectives and contribute to the overall success of the SAP transformation program.
 
 
 
 </li>
 
 Collaboration
 
 :
 
 
 
 <li>
 Build strong relationships with stakeholders, including functional teams, development teams, and external vendors.
 
 
 
 </li>
 
 Results-Oriented
 
 :
 
 
 
 <li>
 Deliver high-quality technical solutions within defined timelines and budgets.
 
 
 
 </li>
 
 Adaptability
 
 :
 
 
 
 <li>
 Stay updated with the latest SAP technologies and best practices to drive continuous improvement.
 </li>
</div>

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 IFS - Finance
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 
 PwC Overview:
 
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
 
 
 
 PwC Middle East Overview
 
 
 
 Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
 
 
 
 Line Of Service And Overview
 
 
 
 Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC&rsquo;s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.
 
 
 
 Job Summary
 
 
 
 The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience.
 
 
 
 Roles And Responsibilities
 
 
 
 As a Managed Services HR Operations Senior Associate/Associate, you will contribute to delivering these activities for clients of PwC:
 
 
 
 Support the transition of related HR processes from the Client to the PwC team e.g.
 
 
 
 <ul>
 <li>
 Coordinate and support any transition tasks
 </li>
 <li>
 Upskill on any required process workflows and technologies
 
 
 </li>
 </ul>
 
 Manage Employee Data &amp; Documentation e.g.
 
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality e.g update contact details, emergency contacts, and benefits information
 </li>
 <li>
 Organize relevant documents (contracts, performance reviews, etc.)
 </li>
 <li>
 Archive records for compliance and reference
 </li>
 <li>
 Create a consistent folder structure for employee files and organize sections for legal documents, employee records, and company-specific file
 </li>
 <li>
 Use digital systems to store and manage files
 </li>
 <li>
 Develop clear naming rules for files
 </li>
 <li>
 Receive file creation requests
 </li>
 <li>
 Record or attach all employee documents to related file
 </li>
 <li>
 Review employee documents to related file
 </li>
 <li>
 Close file creation requests
 </li>
 <li>
 Review employee files and identify outdated or irrelevant files
 </li>
 <li>
 Send request to employees with outdated documents
 </li>
 <li>
 Receive requests with updated documents
 </li>
 <li>
 Obtain necessary approvals (e.g., HR manager, legal team) if needed
 </li>
 <li>
 Add updated documents to related files
 </li>
 <li>
 Inform relevant stakeholders when needed
 
 
 </li>
 </ul>
 
 Provide HR Support Services
 
 
 
 <ul>
 <li>
 Address queries related to policies, benefits, payroll, and other HR functions as required
 
 
 </li>
 </ul>
 
 Support employee on/offboarding e.g.
 
 
 
 <ul>
 <li>
 Conduct exit interviews to gather feedback
 </li>
 <li>
 Send feedback to related parties
 
 
 </li>
 </ul>
 
 Compliance and Reporting
 
 
 
 <ul>
 <li>
 Support in preparing required HR related reports to meet any regulatory requirements
 </li>
 <li>
 Ensure compliance with legal/ regulatory requirements and HC policies
 </li>
 <li>
 Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well-informed and compliant
 
 
 </li>
 </ul>
 
 Demonstrate strong use of time management/ organisational skills &amp; tools:
 
 
 
 <ul>
 <li>
 Create and prioritise to-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress
 </li>
 <li>
 Identify high-value tasks that directly contribute to HC goals
 </li>
 <li>
 Communicate to-do list activities to related parties and manager
 </li>
 <li>
 Adhere to agreed Service Level Agreements (SLAs)
 
 
 </li>
 </ul>
 
 Collaborate effectively in a team environment
 
 
 
 <ul>
 <li>
 Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience
 </li>
 <li>
 Execute tasks as directed by HR Supervisor
 </li>
 <li>
 Communicate effectively with clients to ensure clarity and understanding
 
 
 </li>
 </ul>
 
 Support Process Improvement
 
 
 
 <ul>
 <li>
 Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows
 </li>
 <li>
 Assist in the implementation of best practices and new technologies
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 <ul>
 <li>
 Knowledge &amp; experience in the HRMS system (e.g. SalesForce, Workday, Oracle cloud HCM)
 </li>
 <li>
 Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards
 </li>
 <li>
 Problem-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns
 
 
 </li>
 </ul>
 
 Expected Competencies
 
 
 
 <ul>
 <li>
 Communicates with impact
 </li>
 <li>
 Results driven
 </li>
 <li>
 Bachelor's Degree in HR / Business Management or any equivalent
 </li>
 <li>
 1-3 years of professional experience
 </li>
 <li>
 Proficient in written and spoken English and Arabic
 </li>
 <li>
 Drives organizational excellence
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Business Partnering, Business Transformation, Career Development, Change Management, Co-Creation, Communication, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation {+ 22 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, HR Operations - Associate

Abu Dhabi Islamic Bank - Egypt

<div>
 
 Job Purpose:
 
 
 Assess the continuity and conformity level of Shari&rsquo;a rules &amp; principles throughout the Shari&rsquo;a tasks assignments in order to provide a reasonable assurance to the management that Shari&rsquo;a compliance is achieved and all the Sharia risks are mitigated to an acceptable residual level.
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Adhere to:
 </li>
 <li>
 The AAOIFI Standards.
 </li>
 <li>
 The Shari&rsquo;a Compliance objectives, mission and vision.
 </li>
 <li>
 Certification &amp; Courses In Islamic Finance Sector and| or educational Background in Islamic Economics would be an added value.
 </li>
 </ul>
 
 
 
 
 
 core Job rules and description
 
 
 
 
 
 
 <ul>
 <li>
 Assists Sharia line manager in answering the daily inquires pertains to the bank&rsquo;s overall consultations.
 </li>
 <li>
 Assists in initial drafting; review; and approve newly finance structuring, restructuring for overall Banking transactions; DSU; Micro Finance; Retail operation and Risk; Retail products; Administration; HR; It; Marketing; and associate companies like Adilease as well; within the determined timing standards; and according to approving authority matrix.
 </li>
 <li>
 Assists Sharia Manager in achieving the compliant of Shari&rsquo;s principles in Bank&rsquo;s overall transactions; activities and services.
 </li>
 <li>
 Assists Sharia Manager in Review and approve the bank&rsquo;s policy and procedures mainly for treasury products; Investment funds; financial statements; retail banking consultations; and associate companies; as he will initiate and provide them with sharia guidelines and opinions.
 </li>
 <li>
 Assists Sharia Manager in Review and approve the new amendments to bank&rsquo;s contracts weather additions or deletions according to Sharia standard s.
 </li>
 <li>
 Assists Sharia Manager in Follow up for all sharia board resolutions belong to his assigned tasks as explained above; and liaise with all related departments to ensure perfect implementations.
 </li>
 <li>
 Assists Sharia Manager in meeting with internal and external parties to explain them the approvals and solve the overall constraints and follow up to ensure perfect sharia implementation to overall sharia decisions and resolutions.
 </li>
 </ul>
 
 
 
 
 
 Basic and Gen Job requirement:
 
 
 <ul>
 <li>
 Achieves high standards of behavioural competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to his manager). Consult with his Line Manager on the competencies below standards.
 </li>
 <li>
 Keeps a constructive working relationship with Shari&rsquo;a team members and internal and external clients in order to achieve the overall objectives.
 </li>
 <li>
 Maintains excellent teamwork environment and team spirit.
 </li>
 <li>
 Achieves very good knowledge of ADIB Sharia processes, policy &amp; procedures and AAOIFI/F&amp;SSB standards.
 </li>
 <li>
 Understands/improves working knowledge on all automated Shari&rsquo;a Management tools.
 </li>
 <li>
 Maintain very good efficient and professional oral and written communication skills.
 </li>
 <li>
 Whenever requested by Manger of Sharia secret Board or his direct manger, review new and/or changes to bank&rsquo;s policies and procedures (related to Shari&rsquo;a) in order to evaluate the Shari&rsquo;a control adequacy and related risk mitigation.
 </li>
 <li>
 Ensures that paper-based working papers and other Shari&rsquo;a audit documents are adequately protected and secured throughout the assignment.
 </li>
 <li>
 Complies with any additional tasks which could be assigned by the Team Leader/line management.
 </li>
 <li>
 Complies with the Shari&rsquo;a Board&rsquo;s resolutions in the structuring &amp; review of documents; and providing consultations.
 </li>
 <li>
 Assist in Conducting special meeting discussion to special SB resolutions; and assist also in supporting Gen SB secretary to extend training sessions on certain SB resolutions training/workshops whenever needed.
 </li>
 <li>
 As and when requested, participate in meetings, serving/responding to internal/external queries and/or questions, consultations, other requirements.
 </li>
 <li>
 Whenever requested by line management, assist in review new and/or changes to bank&rsquo;s policies and procedures (related to Shari&rsquo;a) in order to evaluate the Shari&rsquo;a control adequacy and related risk mitigation.
 </li>
 <li>
 Assist the line management (when requested) in updating the annual Shari&rsquo;a manual.
 </li>
 </ul>
 
 Comply and adhere with any additional sort of asks may be assigned by Sharia line management in any time and any assigned geographical place.
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 Academic and professional qualifications
 
 
 
 
 
 The candidate must hold Bachelor of Sharia; Sharia &amp; Law; Faculty of Commerce Al Azhar University English section/MBA in Islamic Banking/ Holder of any Islamic Banking famous certificate like: AAOIFI CSAA &amp; CIPA; postgraduate in Islamic studies.
 
 
 
 
 
 
 Experience and other requirements
 
 
 
 
 
 <ul>
 <li>
 Basic Qualifications:
 </li>
 </ul>
 
 Shariaa knowledge
 
 <ul>
 <li>
 Years of experience:
 </li>
 </ul>
 
 Associate :1 to 3
 
 
 Senior Associate : 3 to 5
 
 <ul>
 <li>
 Additional Knowledge
 </li>
 </ul>
 
 Shariaa certifications
 
 
 
</div>

Shariaa Associate / Senior Associate

Silkhaus

<div>
 
 Job Title:
 
 Customer Service Associate
 
 
 
 Reporting to:
 
 CX Manager
 
 
 
 Location:
 
 Egypt
 
 
 
 Who are we?
 
 
 
 Silkhaus is a Dubai-headquartered end-to-end technology platform that powers short-term rentals (STRs) for guests, real estate owners, and operators. We have an all-star founding team and leading investors (Oresaya Capital, Nuwa Capital, Global Founders Capital, VentureSouq, Yuj Ventures, and several high-impact family offices and entrepreneurs) with experience in hyper-scaling proptechs and emerging markets technology businesses. In addition to running the largest portfolio of short-term rentals across the GCC, we are building the global technology stack for STR operators and real estate owners to run cutting-edge short-term rental businesses.
 
 
 
 Mission
 
 
 
 Silkhaus leverages technology to power delightful short-term rental (STR) experiences for travellers and real estate owners across Asia. Silkhaus is the global operating system for STRs.
 
 
 
 Values
 
 
 
 
 Built By Owners:
 
 We operate with an ownership mindset, driven by integrity and technology, to deliver exceptional experiences for real estate owners and guests.
 
 
 
 1+1 = 3:
 
 We achieve more together through teamwork, perseverance, and flexibility, fostering excellence and continuous innovation.
 
 
 
 Always In Service:
 
 We prioritize empathy and excellence, ensuring every guest and real estate partner receives a seamless and memorable experience.
 
 
 
 What is the role?
 
 
 
 Silkhaus is looking for a Customer Service Associate to join our operations team in Egypt. You will be the first point of contact for our guests and partners, ensuring that every interaction is handled with care, professionalism, and efficiency. The ideal candidate has a strong passion for service, excellent communication skills, and the ability to multitask in a dynamic environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Respond to guest inquiries and service requests through phone, email, and chat in a timely and professional manner.
 </li>
 <li>
 Coordinate with internal teams (operations, housekeeping, maintenance) to ensure quick issue resolution.
 </li>
 <li>
 Maintain accurate records of interactions in the CRM system.
 </li>
 <li>
 Monitor and report recurring issues to improve service delivery.
 </li>
 <li>
 Ensure a positive and seamless experience for every guest.
 </li>
 <li>
 Meet and exceed key performance indicators (response time, resolution rate, and customer satisfaction).
 </li>
 <li>
 Escalate complex cases appropriately and follow up until resolution.
 </li>
 <li>
 Identify opportunities to enhance customer experience and streamline workflows.
 </li>
 <li>
 Support implementation of new procedures and technologies to improve efficiency.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in customer service, hospitality, call center, or a tech-driven environment.
 </li>
 <li>
 Strong communication skills in English and Arabic (written and verbal).
 </li>
 <li>
 A positive attitude, patience, and the ability to stay calm under pressure.
 </li>
 <li>
 Proficient in using CRM or support tools (e.g., Zendesk, Freshdesk, Salesforce).
 </li>
 <li>
 Flexible, reliable, and passionate about delivering excellent service.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Flexible working options and remote work opportunities.
 </li>
 <li>
 Generous annual leave policy, including wellness days.
 </li>
 <li>
 Competitive salary package.
 </li>
 <li>
 The opportunity to work with a fast-growing international team redefining short-term rentals.
 </li>
 </ul>
</div>

Customer Service Associate (4 month contract)

Explore 740+ Associate operations manager malls in Cairo Jobs In Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.

740 associate operations manager malls jobs IN Cairo Jobs In Alexandria Egypt

Associate Operations Manager - Malls

Director of Facilities

SAP BASIS– Associate Manager

SAP BASIS– Associate Manager

ETIC, HR Operations - Associate

Shariaa Associate / Senior Associate

Customer Service Associate (4 month contract)