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asst mgr-banquets

asst mgr banquets

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25141742
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 ที่แมริออท อินเตอร์เนชั่นแนล เรามุ่งมั่นทุ่มเทในการเป็นนายจ้างผู้มอบโอกาสที่เท่าเทียมกัน โดยยินดีต้อนรับและมอบการเข้าถึงโอกาสให้กับทุกคน เราเสริมสร้างสภาพแวดล้อมที่ให้ความสำคัญและเฉลิมฉลองภูมิหลังที่ไม่เหมือนใครของพนักงานของเราอย่างจริงจัง จุดแข็งที่สุดของเราคือการผสมผสานอันหลากหลายของวัฒนธรรม ความสามารถ และประสบการณ์ของพนักงาน เราให้คำมั่นในการไม่เลือกปฏิบัติในทุกพื้นฐานที่ได้รับการคุ้มครอง ซึ่งรวมถึงความทุพพลภาพ สถานภาพทหารผ่านศึก หรือพื้นฐานอื่นๆ ซึ่งได้รับการคุ้มครองโดยกฎหมายที่บังคับใช้
 
 
 
 ในฐานะโรงแรมที่ได้รับรางวัลมากกว่า 100 แห่งทั่วโลก The Ritz-Carlton Ladies and Gentlemen สร้างสรรค์ประสบการณ์สุดพิเศษสุดและจะคงอยู่ในความทรงจำหลังจากการเข้าใช้บริการของผู้เข้าพัก และประสบการณ์ก็จะอยู่กับผู้เข้าพัก การดึงดูดผู้เชี่ยวชาญด้านการบริการชั้นนำของโลกที่ดูแลสร้างสรรค์ความทรงจำตลอดชีวิต เราเชื่อว่าทุกคนจะประสบความสำเร็จได้เมื่อได้รับพลังความคิดสร้างสรรค์ มีความละเอียดรอบคอบ และมีความเห็นอกเห็นใจ
 
 
 ทุกวัน เรากำหนดมาตรฐานสำหรับบริการหรูหราสุดพิเศษและเป็นเอกลักษณ์ทั่วโลก และภูมิใจในการนำเสนอความเป็นเลิศในการดูแลและมอบความสะดวกสบายแก่ผู้เข้าพักของเรา
 
 
 บทบาทของคุณคือแน่ใจว่าได้ส่งมอบ "มาตรฐานชั้นเลิศ" ของ The Ritz-Carlton อย่างสง่างามและครบถ้วนสมูบรณ์ทุกวัน มาตรฐานชั้นเลิศเป็นรากฐานของ The Ritz-Carlton และเป็นแนวทางให้เราทำงานในแต่ละวันให้ดีกว่าในวันถัดไป รากฐานนี้และความเชื่อของเราที่ว่าวัฒนธรรมของเราขับเคลื่อนความสำเร็จโดยที่ The Ritz Carlton ได้รับชื่อเสียงในฐานะผู้นำแบรนด์ระดับโลกในด้านการบริการที่หรูหรา ในฐานะส่วนหนึ่งของทีมของเรา คุณจะได้เรียนรู้และเป็นแบบอย่างตามมาตรฐานชั้นเลิศ เช่น คำสัญญาของพนักงาน หลักการ Credo และค่านิยมในการให้บริการของเรา และสัญญาของเรากับคุณคือเราจะมอบโอกาสในการเสริมสร้างความภาคภูมิใจในการทำงานที่คุณทำและคนที่คุณทำงานด้วย
 
 
 การร่วมงานกับ The Ritz-Carlton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International
 
 ซึ่งเป็น
 
 ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ
 
 เริ่มต้น
 
 เป้าหมายของคุณ
 
 เป็นส่วนหนึ่งข
 
 องทีมระดับโลกที่มีความเป็นเลิศ และ
 
 เป็น
 
 ตัวคุณในเวอร์ชันที่ดีที่สุด
</div>

Asst Mgr-Banquets

<div>Additional Information 
Job Number25141742 
Job CategoryEvent Management 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
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<div>
 
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<div>Additional Information 
Job Number25141742 
Job CategoryEvent Management 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Department Operations and Inventories
<ul><li>Manages departmental inventories and assets including par levels and maintenance of equipment.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet captains and employees.</li></ul>
<ul><li>Maintains attendance log for banquet employees.</li></ul>
<ul><li>Maintains and enforces established sanitation levels.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).</li></ul>
<ul><li>Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.</li></ul>
<ul><li>Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).</li></ul>
<ul><li>Uses banquet beverage &ldquo;Use&rdquo; records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.</li></ul>
<ul><li>Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Attends and participates in all pertinent meetings.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.</li></ul> 
Providing and Ensuring Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul> 
Conducting Human Resources Activities
<ul><li>Interviews and hires Banquet captains and employees with appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Asst Mgr-Banquets (Short-Term)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25141742
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Management of Department Operations and Inventories
 
 
 
 <ul>
 <li>
 Manages departmental inventories and assets including par levels and maintenance of equipment.
 </li>
 <li>
 Conducts monthly department meetings with the Banquet captains and employees.
 </li>
 <li>
 Maintains attendance log for banquet employees.
 </li>
 <li>
 Maintains and enforces established sanitation levels.
 </li>
 <li>
 Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
 </li>
 <li>
 Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
 </li>
 <li>
 Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
 </li>
 <li>
 Uses banquet beverage &ldquo;Use&rdquo; records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
 </li>
 <li>
 Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 
 
 </li>
 </ul>
 
 Participating in and Leading Banquet Teams
 
 
 
 <ul>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
 
 
 </li>
 </ul>
 
 Providing and Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Interviews and hires Banquet captains and employees with appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hilton

<div>Commis I
A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes. 
 
What will I be doing?
As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
<ul><li>Ensure consistent great food production, in line with the high quality standards expected by Hilton</li>
<li>Perform tasks within a timely manner</li>
<li>Contribute to Kitchen revenue through effective food cost control</li>
<li>Provide support to the Kitchen brigade</li>
<li>Meet all health and hygiene requirements</li>
</ul>What are we looking for?
A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>To maintain a high customer service focus by approaching your job with customers always in mind</li>
<li>To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues</li>
<li>To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order To improve your personal performance</li>
<li>To be flexible, responding quickly and positively to changing requirements</li>
<li>To maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commis I

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Director of Groups & Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups & Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&B, Rooms, and other departments to uphold Shangri-La’s service standards and reputation for excellence.
 
Key Responsibilities
 
Event Planning & Execution
 
Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
 Coordinate with culinary and F&B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
Guest Experience & Service Standards
 
Guarantee personalized service by understanding guest needs and providing tailored event solutions.
 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
Hygiene, Safety & Compliance
 
Enforce Shangri-La’s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
Administration, Reports & Communication
 
Review daily and overnight reports to track event operations and progress.
 Share key information and updates from other divisions with the Groups & Events team.
 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
 Attend EXCOM meetings and contribute insights related to events and group business.
 
Meetings & Reviews
 
Lead monthly Groups & Events meetings to review: 
Maintenance needs and Engineering updates
 Sales & Catering pipeline updates
 Event achievements, challenges, and feedback
 Training needs and service improvement plans
 
Budgeting & Forecasting
 
Prepare annual budgets and forecasts for the Groups & Events division based on historical data, market trends, and future demand.
 Monitor daily revenue, covers, and average spend per event.
 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
Strategic Leadership
 
Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
 Identify and pursue new business opportunities through competitor analysis and market intelligence.
 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
Operational Management
 
Oversee day-to-day operations of banqueting, events, and catering services.
 Ensure timely and accurate event setup, service delivery, and breakdown.
 Maintain high standards of décor, equipment, and service across all event venues.
 
Financial Oversight
 
Manage event-related financials, including revenue generation, cost control, and profitability analysis.
 Optimize cost per cover and monitor cost of sales in coordination with F&B and Culinary.
 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
Team Development
 
Lead, coach, and develop the Groups & Events leadership team to deliver consistent excellence.
 Foster a culture of collaboration, accountability, and guest-centric service.
 Ensure succession planning and professional growth through training and development programs.
 
Client & Guest Engagement
 
Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.

Director of Groups and Events (173304)

Louvre Hotels Group MENA

<div>
 As a Food &amp; Beverage Manager, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations. Key responsibilities include:
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement strategies to enhance overall guest experience and satisfaction.
 </li>
 <li>
 Collaborate with culinary and kitchen team to create innovative and appealing menus.
 </li>
 <li>
 Coordinate and execute special events, banquets, and catering functions.
 </li>
 <li>
 Oversee inventory management, ensuring proper stock levels and minimizing waste.
 </li>
 <li>
 Establish and maintain strong relationships with vendors and suppliers for quality sourcing.
 </li>
 <li>
 Conduct regular market analysis to identify trends, competition, and opportunities for improvement.
 </li>
 <li>
 Enforce health and safety regulations, including food safety and sanitation standards.
 </li>
 <li>
 Implement cost control measures and monitor expenses to optimize departmental profitability.
 </li>
 <li>
 Drive continuous improvement initiatives in service standards and operational efficiency.
 </li>
 <li>
 Lead and participate in regular colleagues&rsquo; meetings to ensure effective communication and team cohesion.
 </li>
 <li>
 Foster a positive and inclusive work environment, promoting high morale and engagement.
 </li>
 <li>
 Coach, train, and manage the F&amp;B colleagues.
 </li>
 <li>
 Maintain high standards of food &amp; beverage quality and guest service.
 </li>
 <li>
 Achieve budgeted revenues and expenses while maximizing profitability in the food &amp; beverage department.
 </li>
 <li>
 Contribute to the profitability and guest satisfaction perception of other hotel departments.
 </li>
 <li>
 Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.
 </li>
 <li>
 Ensure compliance with business operations and legal regulations.
 </li>
 <li>
 Market the food &amp; beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.
 </li>
 <li>
 Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Food & Beverage Manager - Pre-Opening

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Director of Groups and Events (173304)

Food & Beverage Manager - Pre-Opening