analyst - data governance & management Jobs in New York

analyst - data governance & management

analyst - strategic relationship management Jobs in New York

analyst - strategic relationship management

analyst-compliance -procedure & project management analyst – policy & standards enforcement Jobs in New York

analyst-compliance -procedure & project management analyst – policy & standards enforcement

analyst-compliance- policy, procedure & project management analyst – projects & strategic initiatives Jobs in New York

analyst-compliance- policy, procedure & project management analyst – projects & strategic initiatives

associate director, business analysis | enterprise platforms Jobs in New York

associate director, business analysis | enterprise platforms

audit director change management operational risk management orm

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p>
About the Internal Audit Group at American Express</p><p></p><p>
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.</p><p></p><p>
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.</p><p></p><p>
The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.</p><p></p><p>
Key Responsibilities:</p><p></p><ul><li>
Audit Portfolio Support:<p></p><ul><li>
Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><p></p><li>
Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><p></p><li>
Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><p></p><li>
Change Management &amp; Implementation:<p></p><ul><li>
Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><p></p><li>
Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><p></p><li>
Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><p></p><li>
Stakeholder Engagement &amp; Governance:<p></p><ul><li>
Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><p></p><li>
Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives. [For Internal JD Only]</li></ul></li><p></p><li>
Enablement &amp; Training:<p></p><ul><li>
Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><p></p><li>
Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><p></p><li>
Reporting &amp; Monitoring:<p></p><ul><li>
Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><p></p><li>
Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul><p></p><p>
Minimum Qualifications:</p><p></p><ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business, or related field</li><p></p><li>
10+ years of experience in internal audit, risk management, or controls, preferably in financial services.</li><p></p><li>
Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><p></p><li>
Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><p></p><li>
Exceptional stakeholder engagement and communication skills.</li><p></p><li>
Experience with audit tools and technologies, risk/control libraries, and agile methodology is a plus.</li><p></p><li>
Professional certifications (e.g., CIA, CPA, CISA, CRMA) preferred.</li></ul><p></p><p>
Key Competencies:</p><p></p><ul><li>
Strategic Thinking</li><p></p><li>
Influence and Collaboration</li><p></p><li>
Change Leadership</li><p></p><li>
Project Management</li><p></p><li>
Risk and Control Expertise</li><p></p><li>
Operational Execution</li></ul><p></p>
<p>
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits</p><p>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.</p><p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
6% Company Match on retirement savings plan</li><li>
Free financial coaching and financial well-being support</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul><p>
For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>
US Job Seekers - Click to view the &ldquo;Know Your Rights&rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p><p>
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p></div><p></p>

Audit Director - Change Management | Operational Risk Management (ORM)

Bloomberg

<div><div><div><div><div><div>Vendor Performance Management Lead - Source to Pay - Finance &amp; Administration
</div></div></div></div></div><div><div><div><div><div>Location
</div><div>New York
</div></div><div><div>Business Area
</div><div>Accounting and Finance
</div></div><div><div>Ref #
</div><div>10046080
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Description &amp; Requirements
</b></h2></div></div><div><div><div><div><div><p>The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.</p>
<h2 class="jobSectionHeader"><b>What&rsquo;s the role?</b></h2>
<p>We&rsquo;re seeking a highly experienced and strategic individual contributor to lead all aspects of <b>Vendor Performance Management (VPM)</b> reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.</p>
<p>The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.</p>
<h3 class="jobSectionHeader"><b>We&rsquo;ll trust you to:</b></h3>
<ul><li><b>Lead the VPM Program</b>
<ul><li>Serve as the primary program lead for the global VPM framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories.</li>
<li>Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks.</li>
</ul></li><li><b>Drive Vendor Relationships &amp; Performance</b>
<ul><li>Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point.</li>
<li>Facilitate high-level business reviews and strategic planning sessions to promote innovation, collaboration, and continuous improvement.</li>
<li>Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence.</li>
<li>Proactively identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem.</li>
<li>Integrate VPM with the broader operational resilience program where needed.</li>
</ul></li><li><b>Apply Analytical Insight &amp; Enable Continuous Improvement</b>
<ul><li>Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making.</li>
<li>Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders.</li>
<li>Serve as primary contact for Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements.</li>
<li>Build and manage vendor performance management reports to meet controls and regulatory needs (e.g., DORA, UK CTP).</li>
<li>Engage with business leaders at all levels, presenting vendor risks with corrective action plans.</li>
<li>Continuously research and integrate industry best practices in vendor performance management.</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>You&rsquo;ll need to have:</b></h3>
<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain Management, Finance, or related field (Master&rsquo;s strongly preferred).</li>
<li>7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role.</li>
<li>Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs.</li>
<li>Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights.</li>
<li>Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI).</li>
<li>Strong commercial acumen with deep understanding of contracts and SLAs.</li>
<li>Experience with Vendor Contract Management Systems (Icertis a plus).</li>
<li>Outstanding communication, negotiation, and stakeholder engagement skills.</li>
<li>Ability to thrive in a fast-paced, dynamic environment with strong attention to detail.</li>
</ul><h3 class="jobSectionHeader"><b>We&rsquo;d love to see:</b></h3>
<ul><li>Experience engaging with senior executives and regulators through reports and corrective action plans.</li>
<li>Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs.</li>
<li>Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation.</li>
</ul></div></div></div><div><div><div>Salary Range = 125000 - 180000 USD Annually + Benefits + Bonus</div><div><br>
<div><br>
</div><div>The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.<div><br>
<br>
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.</div></div></div></div></div></div></div></div></div>

Vendor Performance Management Lead - Source to Pay - Finance & Administration

Ascendion

<div><div><p><b>About Ascendion
</b></p><p>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 11,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
</p><p>Ascendion | Engineering to elevate life
</p><p>We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
</p><ul><li>Build the coolest tech for world&rsquo;s leading brands
</li><li>Solve complex problems &ndash; and learn new skills
</li><li>Experience the power of transforming digital engineering for Fortune 500 clients
</li><li>Master your craft with leading training programs and hands-on experience
</li></ul><p><b>Experience a community of change makers!
</b></p><p>Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
</p><p><b>About the Role:
</b></p><ul><li>As a Project Manager within Legal &amp; Compliance Operations (LCO) team, you will lead initiatives to integrate AI-driven solutions, strengthen automation adoption, and enhance governance structures to align with legal and regulatory programs.
</li><li>This role requires a proactive, product-oriented mindset, coupled with robust cross-functional leadership and project governance skills.
</li><li>The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with technical and non-technical stakeholders.
</li></ul><p><b>Job Title </b>: Public Policy Manager V
</p><p><b>Key Responsibilities:
</b></p><ul><li>Identify and implement automation opportunities across LCO workflows, applying a product-centric mindset to operational challenges.
</li><li>Manage automation and AI projects end-to-end, including roadmap development, milestone tracking, risk mitigation, and communication with leadership and stakeholders.
</li><li>Drive adoption of automation and AI across LCO by partnering with Product, Engineering, and LCO lines of business to build and deploy low-code/no-code automation tools.
</li><li>Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
</li><li>Use data visualization and analysis to tell compelling stories that influence decision-making.
</li><li>Proactively identify and address risks, roadblocks, and dependencies across cross-functional teams, escalating issues as needed to prevent blockers.
</li><li>Maintain comprehensive documentation, including project plans, opportunity trackers, and repositories of action items, to ensure transparency and program success.
</li></ul><p><b>Minimum Qualifications:
</b></p><ul><li>Bachelor&rsquo;s Degree and 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience.
</li><li>Experience with the Legal, Public Policy, or Regulatory domains, including audit, control/safeguard management, and a baseline understanding of legal and regulatory risks in the tech industry.
</li><li>Proven experience implementing automation and AI-driven initiatives in operational workflows and/or compliance.
</li><li>Strong understanding of AI capabilities and their practical application within Operations.
</li><li>Proven stakeholder management skills, with experience building productive relationships across multiple teams.
</li><li>Demonstrated critical thinking skills with the ability to leverage data to anticipate challenges, unblock issues, and inform decision-making.
</li><li>Excellent communication skills, both verbal and written, with experience creating effective executive-level presentations.
</li><li>Experience with data analysis tools such as SQL, Tableau, or similar.
</li><li>Experience with project management methodologies and tools.
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li>Advanced understanding of AI/ML and Generative AI applications.
</li><li>Basic coding and scripting skills (e.g.: Python or JavaScript) to support prototyping, workflow automation, and effective collaboration with technical teams.
</li><li>Six Sigma or other process automation certification.
</li><li>FAANG or big tech background.
</li></ul><p><b>Location: </b>New York, NY or Washington, DC [Onsite]
</p><p><b>Salary Range: </b>The salary for this position is between $166,400 &ndash; $215,904 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
</p><p><b>Benefits </b>: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
</p><p><b>Want to change the world? Let us know.
</b></p><p>Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let&rsquo;s talk!</p></div></div><div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Preferred Skills
</b></h4><div><div>Public Policy
<ul><li><div>Program Management
</div></li><li><div>Project Management
</div></li><li><div>Stakeholder Management
</div></li><li><div>Legal/Compliance
</div></li><li><div>Regulatory
</div></li><li><div>Operations Management
</div></li></ul></div></div></div><div><h4 class="jobSectionHeader"><b>Job details
</b></h4><div><div><h6 class="jobSectionHeader"><b>Job ID
</b></h6><p>331226
</p></div><div><h6 class="jobSectionHeader"><b>Job Requirements
</b></h6><p>Public Policy Manager V
</p></div><div><h6 class="jobSectionHeader"><b>Location
</b></h6><p>New York, New York, US
</p></div><div><h6 class="jobSectionHeader"><b>Recruiter
</b></h6><p>Chirag
</p></div><div><h6 class="jobSectionHeader"><b>Email
</b></h6><p>chirag.balani@ascendion.com
</p></div></div></div><div><h4 class="jobSectionHeader"><b>About Ascendion
</b></h4><div><h6 class="jobSectionHeader"><b>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.
</b></h6><p>Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.</p></div></div></div>

Public Policy Manager V

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
</p><p><b>How will you make an impact in this role?
</b></p><p>This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.
</p><p>This role will support in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring deep expertise in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.
</p><p><b>Responsibilities:
</b></p><ul><li>Support in the design and implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.
</li><li>Support in the build and the maintenance of a comprehensive process for continuous monitoring of data risks and emerging data issues across key finance datasets/reports.
</li><li>Develop risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.
</li><li>Support in establishing standards and workflows for data issue escalation, ownership assignment, and governance approvals.
</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.
</li><li>Collaborate with various stakeholders to proactively identify systemic data risks and implement preventative controls.
</li><li>Support in facilitating governance forums and working groups to track progress, resolve cross-functional blockers, and identify themes across issue types.
</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.
</li><li>Coordinate with various compliance teams to align on control requirements and ensure full transparency on material data risks.
</li></ul><p><b>Minimum Qualifications:
</b></p><ul><li>8-10 years of experience in data governance, risk management, operational controls, or regulatory reporting in a large financial services institution.
</li><li>Strong understanding of data risk, data quality, and issue management frameworks (e.g., COSO, DAMA-DMBOK).
</li><li>Experience in designing and operating issue management and data risk monitoring processes across enterprise systems.
</li><li>Familiarity with governance and tracking tools (e.g., ServiceNow, Jira, Archer, Collibra, Informatica).
</li><li>Proven ability to lead through influence, build consensus, and drive accountability across diverse functions.
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Business, Information Systems, or related field; advanced degree or certifications (e.g., CDMP, CISA) preferred.
</li></ul><p>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company&rsquo;s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company&rsquo;s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company&rsquo;s applicable severance pay plans.
</p><p>Guardian<br>
</p><p></p><p>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.
</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
</p><p>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
</p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p></div>

Manager - Data Governance & Management

Crédit Agricole

<div><div><div><h2 class="jobSectionHeader"><b>Description du poste
</b></h2></div></div><p></p><div><div><p><b>Summary
</b></p><p>The VP, Crisis &amp; Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank&rsquo;s crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including:
</p><ul><li>Technology and cyber incidents
</li><li>Third-party or supply chain failures
</li><li>Natural disasters (e.g., hurricanes, earthquakes, wildfires)
</li><li>Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence)
</li><li>Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions)
</li><li>Pandemic or public health crises
</li><li>Infrastructure outages (e.g., power, telecommunications, water supply)
</li></ul><p>The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums.
</p><p>The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness.
</p><p><b>Salary Range: </b>$150k-$180k
</p><p><b>Key Responsibilities
</b></p><ul><li>Strategic Leadership
<br>
<ul><li>Develop and lead a crisis and incident management strategy aligned to the bank&rsquo;s operational resilience framework and key business services.
</li><li>Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies.
<br>
Establish and manage governance forums and escalation protocols for crisis and incident oversight.
<br>
o Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders.
</li></ul></li><li>Incident Response and Crisis Management
<ul><li>Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications.
</li><li>Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols.
</li><li>Ensure that major incidents&mdash;including those involving third parties and cyber events&mdash;are managed in line with regulatory requirements.
</li><li>Integrate internal communications tools and channels into a unified communications strategy.
</li><li>Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken.
</li></ul></li></ul><p>#LI-DNI</p></div></div></div><p></p>
<br><p></p><div><div><div><ul><li><h2 class="jobSectionHeader"><b>Crit&egrave;res de candidature
</b></h2><div><div><div><div><div><div><div>Niveau d'&eacute;tude minimum
</div><div>Bac + 3 / L3
</div></div><div><div>Formation / Sp&eacute;cialisation
</div><div><b>Education Essential: </b>Bachelor&rsquo;s degree in Risk Management, Information Technology, Business Continuity, or a related field. <b>Education Desirable:
</b><ul><li>Advanced degree (MBA, MS) is strongly preferred.
</li><li>Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred.
</li></ul><br>
<b>Experience Essential:
</b><ul><li>Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity.
</li><li>Experience leading cross-border incident response and regulatory engagement
</li></ul><b>Experience Desirable:
</b><ul><li>At least 3 years of experience in a senior leadership role within the banking or financial services industry.
</li></ul></div></div><div><div>Niveau d'exp&eacute;rience minimum
</div><div>11 ans et plus
</div></div><div><div>Comp&eacute;tences recherch&eacute;es
</div><div><b>Competencies Essential:
</b><ul><li>Incident Management: Ability to analyze, prioritize, and manage incidents effectively. Cross-functional command and coordination.
</li><li>Strategic Thinking: Ability to align crisis and incident management initiatives with business objectives and regulatory requirements.
</li><li>Communication&amp;Documentation: Ensure thorough documentation and clear communications over crisis and incident management activities.
</li><li>Leadership&amp;Team Management: Proven track record of building and leading high performing teams. Strong project management skills. Ability to thrive in fast-paced, high-stakes environment.
</li><li>Regulatory Compliance: Expertise in navigating banking regulations and audit readiness. Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC.
</li><li>Crisis Leadership: Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains.
</li><li>Operational Discipline: Skilled in developing response processes that are scalable, measurable, and auditable.
</li><li>Influence &amp; Communication: Strong ability to engage and influence executive leadership and cross-functional teams under pressure.
</li><li>Continuous Improvement: Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle.
</li></ul><b>Competencies Desirable:
</b><ul><li>Recognized as a subject matter expert in the incident management space
</li><li>Cybersecurity incident response collaboration
</li></ul></div></div><div><div>Outils informatiques
</div><div><b>Skills and Knowledge Essential:
</b><ul><li>Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc.
</li><li>Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc.
</li><li>Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.
</li></ul><b>Skills and Knowledge Desirable:
</b><ul><li>Automation and AI-based incident response triggers
</li><li>Advanced dashboarding and incident trend analysis
</li></ul></div></div><div><div>Langues
</div><div>Proficiency in English (both written and verbal)
</div></div></div></div></div></div></div></li><p></p><li><h2 class="jobSectionHeader"><b>Entreprise Cr&eacute;dit Agricole CIB
</b></h2><div><div><div><div><div><p>A propos de Cr&eacute;dit Agricole Corporate and Investment Bank (Cr&eacute;dit Agricole CIB) Cr&eacute;dit Agricole CIB est la banque de financement et d'investissement du groupe Cr&eacute;dit Agricole, 10&egrave;me groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022). Pr&egrave;s de 8600 collaborateurs r&eacute;partis dans plus de 30 implantations en Europe, Am&eacute;riques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers &agrave; travers le monde. Cr&eacute;dit Agricole CIB propose &agrave; ses clients grandes entreprises et institutionnels une gamme de produits et services dans les m&eacute;tiers de la banque de march&eacute;s, de la banque d'investissement, des financements structur&eacute;s, de la banque commerciale et du commerce international. Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre compl&egrave;te pour l'ensemble de ses clients. La majorit&eacute; des postes est &eacute;ligible au t&eacute;l&eacute;travail dans les conditions pr&eacute;vues par notre accord reposant sur le double volontariat (collaborateur &amp; manager) et apr&egrave;s une p&eacute;riode d'int&eacute;gration r&eacute;ussie. Cr&eacute;dit Agricole CIB s'engage en faveur de l'insertion des personnes en situation de handicap, ainsi ce poste est ouvert &agrave; toutes et &agrave; tous. Pour plus d'information : www.ca-cib.fr Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/</p></div></div></div></div></div></li></ul></div></div></div>

Crisis & Incident Management Lead – Operational Resilience - Vice President

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p></p><p>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p></p><p><b>
How will you make an impact in this role?</b></p><p></p><p>
The American Express Brand is our most important asset, and our in-house creative agency helps bring the brand to life in marketing, servicing, and colleague communications. To help GABM attain the ambitious goal of becoming the most creative department in the Fortune 500, our In-House agency aims to foster a creative community in service of delivering best-in-class creative that is high-quality, cost-efficient, and quick-to-market.</p><p></p><p>
The Senior Capacity Manager will report into the OnBrand Director of Agency Operations as part of the Operations capability, and work collaboratively with internal account, operations, creative, and production leads to validate that the right creative and production resources were assigned to each active and pipeline project, informed by specialty and bandwidth. The focus of this role will be to facilitate capacity planning and adjustments to ensure efficient utilization for multiple account portfolio workstreams across OnBrand&rsquo;s program, certifying that workstreams are operating smoothly and serving overall business goals.</p><p></p><p>
The Senior Capacity Manager must possess a proactive collaborative mind-set and be solution oriented in undefined territory. The focus and skillsets required for each project vary from strategic to executional activities, and the Capacity Manager must flex staffing adjustment decisions accordingly in close support of Director-level colleagues.</p><p></p><p>
To be successful in this role, the Capacity Manager must be an excellent collaborator and self-starter, intuitively translating Account-level project needs into actionable resourcing considerations. They should have experience navigating tight timelines, supporting high-visibility initiatives, and always seek to identify opportunities for improvement. They must possess an ability to adapt their communication style, content, and medium to suit the task or audience. Business maturity, and humility are essential for great Capacity management, to help discipline leads serve their client and colleague collaborators.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li><p>
Collaborate with the Account Director, Creative Director, and Production Lead as well as any additional Director-level resources who may be added to the MSP or OnBrand internal org in future to make sure the right creative and production resources are assigned to each given task, informed by specialty and bandwidth.</p></li><li><p>
Leverage American Express&rsquo; OnBrand Workfront instance to support reporting to help manage to larger OnBrand program goals and inform plans to help achieve them. Help assess risk and course correct as needed.</p></li><li><p>
Help manage incoming and transitioning resourcing requests and deliver ongoing resourcing decisions. Meet with Account and Operations colleague stakeholders regularly to make communication easy and transparent regarding project capacity issues and decisions on resourcing or services.</p></li><li><p>
Oversee resource change management</p></li><li><p>
Expert knowledge of the resourcing and capacity components in Workfront, including power-usage of workload balancer tool and uplifted intake forms, to provide ongoing support for optimizing the tool informed by trends and best practices, and help OnBrand leadership apply this view to inform our resource decision making</p></li><li><p>
When new opportunities arise, which require skill sets outside of our current MSP bench, coordinate with Freelance Engagement Managers to help quickly develop a resource plan recommendation and budget requirements to support sell-in.</p></li></ul><p></p><p><b>
Requirements:</b></p><p></p><ul><li><p>
3+ years in Resource management and Project management. Agency or in-house creative team experience required. Strong background in digital worktypes (e-mail, landing pages, banner animations, video) is priority. Experience serving a global financial service or travel/lifestyle brand is a plus</p></li><li><p>
Change and risk management experience</p></li><li><p>
Budget management</p></li><li><p>
Strong communication and managerial skills, with experience articulating the end-to-end creative process, framing strategic challenges and opportunities, and collaborating with a variety of partners and stakeholders</p></li><li><p>
Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand</p></li><li><p>
Working knowledge of marketing operations and development. Ability to manage multiple projects simultaneously and thrive in a fast-paced and iterative work environment</p></li><li><p>
Expert knowledge of Workfront, in particular workload balancer and reporting functions</p></li><li><p>
Continuously seeks and learns from feedback to improve</p></li><li><p>
Bachelor&rsquo;s degree required.</p></li></ul><p></p>
<p>
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits</p><p>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.</p><p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
6% Company Match on retirement savings plan</li><li>
Free financial coaching and financial well-being support</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul><p>
For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>
US Job Seekers - Click to view the &ldquo;Know Your Rights&rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p><p>
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions</p></div>

Senior Capacity Manager, OnBrand

Wolters Kluwer

<div><div>Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.</div><div></div><div>
Wolters Kluwer (WK) - CT Corporation &ndash; advocates for the proper utilization, maintenance and improvement of CT&rsquo;s core enterprise applications. This strategic leadership role will act as a point of escalation for their teams of platform-specific resources who oversee all functional and non-functional activities. This role and supporting teams will coordinate ongoing platform activities with business stakeholders and technology support resources. These activities enable approved CT Corporation mandates - revenue growth, operational efficiencies and required technical work (upgrades, technical debt retirement, and security updates).</div><div></div><div>
Maximize business value provided by the application</div><ul><li>
Support platform improvement initiatives &ndash; new product/revenue, operational efficiency and technical mandates.</li><li>
Manage and prioritize respective application backlogs, including incidents, defects and enhancements.</li><li>
Partner with Technology platform owners to manage budget, resources, and software development processes.</li><li>
Establish a User Access framework (define user provisioning, security profiles/access, coordinate with related platforms for dependencies)</li><li>
Establish and govern platform Release Management, including an established release cadence and managing communications with impacted stakeholders.</li><li>
Create and maintain platform roadmaps and platform documentation, both functional and technical.</li><li>
Communicate platform vision to senior stakeholders and executives.</li><li>
Develop and maintain relationships with business owners, technical resources and internal teams.</li><li>
Document project release notes to accompany platform releases to production.</li></ul><div>
Monitor platform health and incident management</div><ul><li>
Design initiatives, identify tools/technology and/or re-engineering processes to improve the platform&rsquo;s role in customer service, productivity, quality and efficiency within the business</li><li>
Platform owners should act as the &lsquo;voice of the customer&rsquo; during incidents and review RCAs and corrective actions</li><li>
Monitor platform performance and support Platform incident resolution and business continuity plans, including root cause analysis and business impact assessment activities.</li><li>
Assess fit for purpose and provide subject matter expertise for existing support questions and new initiatives,</li><li>
Contribute to and sign off on solution design.</li><li>
Contribute to the continuous evolution of platform, to grow revenue and improve customer retention (in collaboration with Product Management, Marketing team, and Finance).</li><li>
Ensure the platform meets stakeholder needs through monitoring, KPI&rsquo;s and trend analysis.</li><li>
Establish and govern procedures for recurring business-critical activities such as configuration changes, pricing updates, and upgrades.</li><li>
Support IT audit activities per platform including user access and business continuity.</li></ul><div>
Manage and Develop Resources</div><ul><li>
Provide leadership, feedback and guidance to senior professionals on the team.</li><li>
Support team member escalations and guide issue resolution.</li><li>
Implement career and professional development plans for the team.</li><li>
Manage team performance and perform periodic check-ins with team members</li></ul><div></div><div>
Requirements</div><div>
Education: Bachelor&rsquo;s Degree or equivalent.</div><div>
Preferred: Bachelor&rsquo;s Degree in Business, Information Technology or Master&rsquo;s Degree in Business Administration.</div><div></div><div>
Experience required:</div><ul><li>
 8+ years of experience in Operations, Sales, Product Development, Business Analysis, Project Management or other function that shows high organization and ability to execute.</li><li>
5+ years People management experience.</li></ul><ul><li>
Understanding how enterprise platforms (ERP, CRM, workflow, and financial applications) contribute to and support business objectives.</li><li>
Participating in the software development lifecycle (e.g., Agile/SAFe, Waterfall).</li><li>
Collaborating across multiple internal teams (e.g., technical and business resources).</li><li>
Communicating and influencing stakeholders, building relationships, and facilitating collaboration across all levels of the organization.</li><li>
Defining strategy for project or process</li><li>
Fostering innovative culture and solutions</li><li>
Demonstrating strong analytical and problem-solving skills.</li><li>
Defining solutions to operational and technical issues (e.g., applying business modeling concepts).</li><li>
Translating business needs into creative system/process requirements.</li><li>
Initiating and implementing process improvement initiatives.</li><li>
Demonstrating project management skills.</li><li>
Demonstrating organization, time management, and multi-tasking skills.</li><li>
Demonstrating strong written and verbal communication.</li><li>
Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>
Utilizing Microsoft Visio, Lucid, Miro or other diagramming tools.</li></ul><div></div><div>
Preferred Experience:</div><ul><li>
10 years of experience in Product Development, Business Analysis, or Project</li></ul><div>
Management</div><div></div><div>
Preferred Certifications</div><div>
Six Sigma Green or Black Belt Certification.</div><div></div><div>
Travel requirements:</div><ul><li>
Domestic travel less than 25% of work time</li><li>
Ability to travel independently</li><li>
Ability to travel by air</li></ul><div></div><div>
Benefits:</div><div>
A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - <div>https://www.mywolterskluwerbenefits.com/index.html</div></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div><div></div><div>
Compensation:</div>
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $153,200 - $216,850</div>

Associate Director, Business Analysis | Enterprise Platforms

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