sales engineer

ai engineer

ac technician

ai engineer ii

application engineer

automation field specialist

Weatherford

<div><div><p>The Specialist will be responsible for the installation, commissioning, troubleshooting, and maintenance of Artificial Lift Systems (ALS) automation hardware, edge computing devices, Variable Speed Drives (VSDs), Remote Terminal Units (RTUs), and flow measurement meters in Oil &amp; Gas production environments. In 12-hour shifts, this role ensures optimal performance of field automation systems and supports digital transformation initiatives for enhanced production efficiency.<br>
</p><p></p><p><b>Responsibilities:<br>
</b></p><p></p><ul><li>Deploy Artificial lift based automation hardware, edge devices, VSDs, RTUs, and multiphase meters at well sites and production facilities.
</li><li>Configure and calibrate equipment to meet operational and safety standards.
</li><li>Perform routine inspections and preventive maintenance on field devices.
</li><li>Diagnose and resolve hardware and communication issues in real-time.
</li><li>Ensure seamless integration and validate data acquisition of edge, RTUs, and other field devices with SCADA, DCS, and cloud platforms.
</li><li>Provide on-site technical support and training to field operators.
</li><li>Maintain accurate records of installations, configurations, and service reports.
</li>Field-based role with frequent travel to remote well sites.<br>
<li>
</li></ul><p></p><p><b>Required<br>
</b></p><p></p><ul><li>3&ndash;5 years of experience in Oil &amp; Gas field operations, with ALS based automation systems and digital devices.
</li><li>Strong knowledge of ALS-automation hardware, VSD programming, RTU configuration, and flow measurement technologies.
</li><li>Familiarity with edge computing, IoT protocols (MQTT, OPC-UA), and SCADA systems.
</li><li>Experience with ESP/SRP fundamentals and digital monitoring platforms.
</li><li>Strong knowledge of ALS hardware, VSD programming, RTU configuration, and flow measurement technologies.
</li><li>Familiarity with edge computing, IoT protocols (MQTT, OPC-UA), and SCADA systems.
</li><li>Ability to read and interpret electrical schematics and P&amp;IDs.
</li>Eligible to work in Egypt without sponsporship<br>
<li>
</li></ul><p></p><p><b>Qualifications:<br>
</b></p><p></p>Bachelor&rsquo;s degree (preferred) in Electrical, Electronics, Instrumentation, or related engineering discipline.<br>
<ul><li>
</li></ul><p></p><p><b>Preferred Certifications:
</b></p><ul><li>Electrical Safety Certification
</li><li>VSD Manufacturer Training
</li>RTU/SCADA Integration Certification<br>
<li>
</li></ul><p></p><p>.</p></div></div><p></p>

Automation Field Specialist

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Specialist will be responsible for the installation, commissioning, troubleshooting, and maintenance of Artificial Lift Systems (ALS) automation hardware, edge computing devices, Variable Speed Drives (VSDs), Remote Terminal Units (RTUs), and flow measurement meters in Oil &amp; Gas production environments. In 12-hour shifts, this role ensures optimal performance of field automation systems and supports digital transformation initiatives for enhanced production efficiency.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deploy Artificial lift based automation hardware, edge devices, VSDs, RTUs, and multiphase meters at well sites and production facilities.
  </li>
  <li>
   Configure and calibrate equipment to meet operational and safety standards.
  </li>
  <li>
   Perform routine inspections and preventive maintenance on field devices.
  </li>
  <li>
   Diagnose and resolve hardware and communication issues in real-time.
  </li>
  <li>
   Ensure seamless integration and validate data acquisition of edge, RTUs, and other field devices with SCADA, DCS, and cloud platforms.
  </li>
  <li>
   Provide on-site technical support and training to field operators.
  </li>
  <li>
   Maintain accurate records of installations, configurations, and service reports.
  </li>
  <li>
   Field-based role with frequent travel to remote well sites.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3&ndash;5 years of experience in Oil &amp; Gas field operations, with ALS based automation systems and digital devices.
  </li>
  <li>
   Strong knowledge of ALS-automation hardware, VSD programming, RTU configuration, and flow measurement technologies.
  </li>
  <li>
   Familiarity with edge computing, IoT protocols (MQTT, OPC-UA), and SCADA systems.
  </li>
  <li>
   Experience with ESP/SRP fundamentals and digital monitoring platforms.
  </li>
  <li>
   Strong knowledge of ALS hardware, VSD programming, RTU configuration, and flow measurement technologies.
  </li>
  <li>
   Familiarity with edge computing, IoT protocols (MQTT, OPC-UA), and SCADA systems.
  </li>
  <li>
   Ability to read and interpret electrical schematics and P&amp;IDs.
  </li>
  <li>
   Eligible to work in Egypt without sponsporship
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferred) in Electrical, Electronics, Instrumentation, or related engineering discipline.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Electrical Safety Certification
  </li>
  <li>
   VSD Manufacturer Training
  </li>
  <li>
   RTU/SCADA Integration Certification
  </li>
 </ul>
</div>


<div><p><b>Line of Service
</b></p><p></p><p><b>Industry/Sector
</b></p><p></p><p><b>Specialism
</b></p><p></p><p><b>Management Level
</b></p>Senior Associate
<p></p><p><b>Job Description &amp; Summary
</b></p>At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.
<br>
<br>
In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.
<p></p><div><div><p>We are seeking a highly skilled <b>Insights </b><b>Reporting Specialist </b>to support the creation of high-quality reporting outputs for large-scale research and analytics projects. The role requires advanced Excel capability, strong data literacy, and the ability to translate complex datasets into clear, impactful reporting dashboards and narrative insights.
</p></div><div><p>This position suits someone who is analytical, detail-oriented, and passionate about creating efficient and automated reporting processes using Excel, AI tools, and other data manipulation methods.
</p></div><div><p>The Insights Reporting Specialist will play a critical role in delivering accurate , engaging reporting outputs that help clients and internal teams understand complex data quickly and effectively. This role is central to driving efficiency and insights through advanced Excel work, automation, and strong storytelling.
</p></div><div><p>Key Responsibilities
</p></div><div><p><b>Reporting Production &amp; Data Handling
</b></p></div><div><ul><li><p>Build and maintain <b>complex Excel-based reporting tools </b>and dashboards using advanced formulas, structured references, and dynamic layouts.
</p></li></ul></div><div><ul><li><p>Perform robust <b>data manipulation </b>using Excel and other tools to prepare, clean, join, and restructure datasets.
</p></li></ul></div><div><ul><li><p>Conduct <b>two-dimensional lookups </b>, advanced sorts, filters, data merges, and transformative operations to consolidate inputs from multiple sources.
</p></li></ul></div><div><ul><li><p>Design and produce high-quality <b>Excel charts, visualisations, and dashboards </b>to meet client and internal reporting needs.
</p></li></ul></div><div><p><b>Data Literacy &amp; Analysis
</b></p></div><div><ul><li><p>Demonstrate strong <b>data literacy </b>, understanding data fundamentals, structures, joins, and quality considerations.
</p></li></ul></div><div><ul><li><p>Carry out <b>general data analysis </b>such as descriptive analysis, trends, comparisons, and exceptions.
</p></li></ul></div><div><ul><li><p>Interpret data patterns and work with analysts to integrate context and explain results clearly.
</p></li></ul></div><div><p><b>QA &amp; Process Excellence
</b></p></div><div><ul><li><p>Conduct thorough <b>quality assurance (QA) </b>checks across all reporting outputs to ensure accuracy and consistency.
</p></li></ul></div></div><div><div><ul><li><p>Maintain strong version control and documentation of reporting processes.
</p></li></ul></div><div><ul><li><p>Identify opportunities to <b>improve efficiency through AI, automation, and advanced Excel techniques </b>, contributing to continuous process improvement.
</p></li></ul></div><div><p><b>Communication &amp; Storytelling
</b></p></div><div><ul><li><p>Translate complex data findings into <b>clear, concise narratives </b>appropriate for business stakeholders.
</p></li></ul></div><div><ul><li><p>Present data in a structured, story-led format that highlights key insights and implications.
</p></li></ul></div><div><ul><li><p>Collaborate with analysts, project managers, and delivery teams to understand reporting requirements and ensure outputs meet expectations.<br>
</p></li></ul></div><p></p><div><p>Required Skills &amp; Experience
</p></div><div><p><b>Technical Skills
</b></p></div><div><ul><li><p><b>Advanced Excel </b><b>expertise </b>, including:
</p></li></ul></div><div><ul><li><p>Nested formulas, LET/LAMBDA functions, dynamic arrays, two-way lookups
</p></li></ul></div><div><ul><li><p>INDEX/MATCH/XLOOKUP
</p></li></ul></div><div><ul><li><p>Sorting, filtering, conditional logic, text manipulation
</p></li></ul></div><div><ul><li><p>Pivot tables and pivot charts
</p></li></ul></div><div><ul><li><p>Advanced Excel charting and dashboard techniques<br>
</p></li></ul></div><p></p><div><ul><li><p>Design and produce high-quality <b>Excel charts, visualisations, and dashboards </b>to meet client and internal reporting needs, this includes complex manipulation of charts in order to support chart customisation features.
</p></li></ul></div><div><ul><li><p>Strong <b>data manipulation </b>skills and comfort working with structured datasets from multiple sources.
</p></li></ul></div><div><ul><li><p>Demonstrated <b>data literacy </b>, including understanding of data types, structures, metadata, and common data issues.
</p></li></ul></div><div><ul><li><p>Experience producing well-structured, scalable reporting outputs for recurring delivery cycles.
</p></li></ul></div></div><div><div><ul><li><p>Proven experience using <b>AI tools </b>(e.g., ChatGPT, Copilot, AI Excel tools) to build efficiencies, generate formulas, enhance QA, or automate tasks.<br>
</p></li></ul></div><p></p><div><p>Professional Skills
</p></div><div><ul><li><p>Strong analytical thinking and problem-solving skills.
</p></li></ul></div><div><ul><li><p>Excellent written and verbal communication skills, with the ability to translate data into meaningful insights.
</p></li></ul></div><div><ul><li><p>High attention to detail and commitment to accuracy.
</p></li></ul></div><div><ul><li><p>Ability to manage multiple tasks and deliver high-quality outputs under tight timelines.
</p></li></ul></div><div><ul><li><p>A proactive mindset with a drive for innovation, automation, and process standardisation.
</p></li></ul></div><div><p>Desirable Experience
</p></div><div><ul><li><p>Experience with basic scripting or automation tools (e.g., Alteryx, or VBA).
</p></li></ul></div><div><ul><li><p>Experience in research, analytics, or reporting-focused delivery environments.
</p></li></ul></div><div><ul><li><p>Understanding of data visualisation best practices and principles.<br>
</p></li></ul></div></div><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling, Data Pipeline {+ 38 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p><p></p><p><b>Available for Work Visa Sponsorship?
</b></p><p></p><p><b>Government Clearance Required?
</b></p><p></p><p><b>Job Posting End Date</b></p></div><p></p>

ETIC, Insights Reporting, Senior Associate

Perfect Vision

<p><b>- n8n Specialist </b>(Workflow Automation)</p><p><b>Company:</b> Perfect Vision<br/><b>Location:</b> Dammam, Saudi Arabia</p><p>We are looking for a hands-on <b>n8n Specialist </b>to help us build new workflows, troubleshoot errors, and optimize our existing automations. We need a &quot;doer&quot; who understands the technical side of n8n deeply.</p><p><b>What You Will Do</b></p><ul><li><b>Build &amp; Maintain Workflows:</b> Create reliable n8n workflows to automate business processes (e.g., parsing emails, updating CRMs, connecting to Google Sheets).</li><li><b>API Connections:</b> Connect external tools using Webhooks and HTTP Request nodes.</li><li>Automation flows that interact with platforms lacking traditional APIs such as the use of tools like <b>Browserless</b>, <b>Playwright</b>, or <b>Airtop</b> to have n8n log into portals, navigate menus, and extract data or upload files.</li><li><b>Integration:</b> Connect AI models nodes and MCP servers to build smart agents that can analyze text and structured data.</li><li><b>Custom Logic:</b> Write <b>JavaScript</b> inside Code Nodes to transform data structures (JSON) when standard nodes aren't enough.<b>Fix Errors:</b> troubleshoot &quot;crashed&quot; executions, fix JSON mapping errors, and ensure data flows correctly between nodes.</li></ul><p><b>Required Skills</b></p><ul><li><b>n8n Knowledge:</b> You know how to use Split in Batches, Merge, Wait, and IF/Switch nodes effectively.</li><li><b>JavaScript &amp; JSON:</b> You are comfortable writing custom code to map, filter, and format data.</li><li><b>AI &amp; LLMs:</b> Experience using n8n&rsquo;s AI nodes (connecting to OpenAI, Anthropic, Gemini etc.).</li><li><b>API Knowledge:</b> You understand Webhooks, POST/GET requests, and API authentication.</li><li><b>Browser Automation:</b> Experience using n8n for headless browser tasks or web scraping.</li><li><b>MCP (Model Context Protocol):</b> Familiarity with connecting AI agents to local/external data sources using MCP.</li></ul><p>Job Type: Full-time</p>

n8n Specialist (Workflow Automation)

<div><p><b>Line of Service
</b></p><p></p><p><b>Industry/Sector
</b></p><p></p><p><b>Specialism
</b></p><p></p><p><b>Management Level
</b></p>Senior Associate
<p></p><p><b>Job Description &amp; Summary
</b></p>At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.
<br>
<br>
In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.
<p></p><div><div><p>We are looking for an experienced <b>Data Processing &amp; Analytics Specialist </b>to support us with delivering high-quality, scalable survey analytics. You will work with large and complex survey datasets, automate workflows, and produce accurate , high-value outputs that underpin our client deliverables.
</p></div><div><p>This role suits someone who enjoys hands-on data manipulation, process optimisation, and working with tools such as SPSS, Excel, Alteryx, and VBA.
</p></div><div><p>Key Responsibilities
</p></div><div><p><b>Data Processing &amp; Management
</b></p></div><div><ul><li><p>Process, clean, and transform large SPSS datasets (multi-wave, multi-market).
</p></li></ul></div><div><ul><li><p>Write, optimise, and maintain SPSS syntax for automation and reproducibility.
</p></li></ul></div><div><ul><li><p>Ensure data quality, consistency, and accuracy throughout all processing stages.
</p></li></ul></div><div><p><b>Survey Table Production
</b></p></div><div><ul><li><p>Build and automate batch survey tables using <b>SPSS Custom Tables </b>.
</p></li></ul></div><div><ul><li><p>Apply statistical testing and ensure tables follow client specifications and standards.
</p></li></ul></div><div><p><b>Automation &amp; Efficiency
</b></p></div><div><ul><li><p>Develop and maintain Excel/VBA tools to automate repetitive tasks.
</p></li></ul></div><div><ul><li><p>Use advanced Excel functions (INDEX/MATCH, pivot tables) for analysis and structuring outputs.
</p></li></ul></div><div><ul><li><p>Build and run Alteryx workflows to streamline data preparation and processing.
</p></li></ul></div><div><p><b>Collaboration &amp; Delivery
</b></p></div></div><div><div><ul><li><p>Work with project teams to scope data requirements and deliver outputs on schedule.
</p></li></ul></div><div><ul><li><p>Support continuous improvement and standardisation of processes across PwC Research delivery.
</p></li></ul></div><div><ul><li><p>Document all workflows and processes to ensure transparency and repeatability.
</p></li></ul></div><div><p>Required Skills &amp; Experience
</p></div><div><p><b>Technical
</b></p></div><div><ul><li><p>Strong experience with <b>SPSS Custom Tables </b>and automated table production.
</p></li></ul></div><div><ul><li><p>Advanced ability to write and debug <b>SPSS syntax </b>for large datasets.
</p></li></ul></div><div><ul><li><p>Experience handling <b>very large </b><b>SPSS files </b>(e.g., 10k+ cases, 10k+ variable s ).
</p></li></ul></div><div><ul><li><p>Experience <b>merging </b>large and complex SPSS datasets (multi-wave, multi-country) using syntax-based processes
</p></li></ul></div><div><ul><li><p>Experience applying and quality-checking survey <b>weights </b>and incorporating weights into SPSS analyses and table outputs
</p></li></ul></div><div><ul><li><p><b>Expert Excel skills </b>, including lookups, formula auditing, pivoting, and structuring.
</p></li></ul></div><div><ul><li><p><b>VBA </b>skills for building or maintaining macros and automation tools.
</p></li></ul></div><div><ul><li><p><b>Alteryx </b>workflow development for data preparation and transformation.
</p></li></ul></div><div><p>Professional
</p></div><div><ul><li><p>High attention to detail and commitment to accuracy.
</p></li></ul></div><div><ul><li><p>Ability to manage competing priorities and work to tight deadlines.
</p></li></ul></div><div><ul><li><p>Strong communication skills and ability to collaborate in distributed teams.
</p></li></ul></div><div><ul><li><p>A process-improvement mindset and willingness to innovate.
</p></li></ul></div><div><p>Desirable Skills
</p></div><div><ul><li><p>Experience in market research or survey research environments.
</p></li></ul></div></div><div><div><ul><li><p>Knowledge of statistical significance testing in tabulations.
</p></li></ul></div><div><ul><li><p>Exposure to quantitative survey analysis techniques, such as:
</p></li></ul></div><div><ul><li><p>Factor analysis
</p></li></ul></div><div><ul><li><p>Correlation analysis
</p></li></ul></div><div><ul><li><p>Regression modelling (linear/logistic)
</p></li></ul></div><div><ul><li><p>Ability to support analysts with basic interpretation of survey data patterns.
</p></li></ul></div></div><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling, Data Pipeline {+ 38 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p>Up to 60%
<p></p><p><b>Available for Work Visa Sponsorship?
</b></p>No
<p></p><p><b>Government Clearance Required?
</b></p>No
<p></p><p><b>Job Posting End Date</b></p></div><p></p>

ETIC, Data Processing & Analytics, Senior Associate

Hire Hangar

<div><h2 class="jobSectionHeader"><b>Digital Marketing Automation Specialist</b></h2><p><b>
Team:</b> Growth / Marketing<br>
<b>Manager:</b> Marketing Manager<br>
<b>Type:</b> Full-Time &middot; Remote</p><h3 class="jobSectionHeader"><b>
Overview</b></h3><p>
We&rsquo;re looking for a <b>Digital Marketing Automation Specialist</b> to lead the execution of email, SMS, and social media campaigns across our marketing stack. You&rsquo;ll blend technical skills with creative thinking to build automations, craft compelling content, and support a distributed sales team.</p><p>
This is a fast-paced, high-impact role for someone who&rsquo;s fluent in tools like HubSpot, Canva, Zapier, and Sheets&mdash;and who thrives on making complex workflows simple.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li><p>
Plan and launch campaigns via HubSpot or HighLevel across email and SMS</p></li><li><p>
Keep our LinkedIn, Instagram, TikTok, and X channels active and aligned with brand voice</p></li><li><p>
Maintain a 30-day content calendar with diverse content formats</p></li><li><p>
Design assets and edit videos using Canva, CapCut, or Figma</p></li><li><p>
Build automations with Zapier to streamline campaign ops and ensure data flow between HubSpot, Salesforce, and other tools</p></li><li><p>
Monitor performance in Google Sheets/Excel and surface actionable insights</p></li><li><p>
Provide clear process documentation for internal teams, including sales reps in South America</p></li></ul><h3 class="jobSectionHeader"><b>
Must-Have Experience</b></h3><ul><li><p>
1&ndash;3 years working in a modern CRM (HubSpot strongly preferred)</p></li><li><p>
Experience managing campaigns across email, SMS, and social platforms</p></li><li><p>
Comfortable building workflows in Zapier or Make</p></li><li><p>
Design and video editing skills (submit at least 2 past work samples)</p></li><li><p>
Strong Google Sheets or Excel skills</p></li><li><p>
Fluent English; Spanish or Portuguese is a plus</p></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have</b></h3><ul><li><p>
Experience in an agency managing multiple brand voices</p></li><li><p>
Familiarity with AI content tools like ChatGPT, Midjourney, or Gemini</p></li><li><p>
Recruiting or talent-marketing exposure</p></li><li><p>
Basic HTML/CSS for email formatting</p></li></ul><h3 class="jobSectionHeader"><b>
First 90 Days: Success Metrics</b></h3><ul><li><p>
Launch a multi-channel nurture campaign with 20% open rate and 1% unsubscribes</p></li><li><p>
Deliver a complete month of scheduled social content</p></li><li><p>
Reduce campaign build time by 25% through automation</p></li><li><p>
Launch a live dashboard that tracks lead flow and conversion</p></li></ul><h3 class="jobSectionHeader"><b>
Perks</b></h3><ul><li><p>
100% remote and async-friendly</p></li><li><p>
Budget for design tools, online courses, or AI tools</p></li><li><p>
Direct impact on growth and pipeline through your campaigns</p></li></ul></div>

Digital Marketing Automation Specialist

MISR TECHNOLOGY SERVICES

<div><p><b>Helpdesk Specialist</b> provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.</p><p>
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.</p><p><b>
Responsibilities</b></p><ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul><p><b>
Requirements and Qualifications
</b></p><ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul><p>
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IT Helpdesk Specialist - Damietta

Explore 1605+ Automation field specialist in Egypt this December. Find roles across top companies and apply now to boost your career.

1605 automation field specialist jobs IN Egypt

Automation Field Specialist

Automation Field Specialist

ETIC, Insights Reporting, Senior Associate

n8n Specialist (Workflow Automation)

ETIC, Data Processing & Analytics, Senior Associate

Digital Marketing Automation Specialist

IT Helpdesk Specialist - Damietta