technician

general technician

technical engineer

a/c technician

automation specialist

av technician

Sunrise Oasis Lighting LLC

<p><b>Company Overview:</b><br/>Smart Touch Telecommunication Equipment LLC, a sister company of Sunrise Oasis Lighting LLC, specializes in advanced telecommunication, low voltage (LV), and audio-visual (AV) solutions. The company is committed to delivering high-quality installations and services to meet the needs of both corporate and residential clients across the UAE.</p><p>Key Responsibilities:</p><ul><li>Install, test, and commission LV &amp; AV systems such as lighting control panels, audio-visual equipment, CCTV, access control, and fire alarm systems.</li><li>Perform routine maintenance, fault diagnosis, and repair of LV and AV systems.</li><li>Support project teams in wiring, cabling, termination, and system integration.</li><li>Ensure compliance with safety and quality standards during installation and servicing.</li><li>Coordinate with engineers, supervisors, and project managers to meet deadlines.</li><li>Prepare basic reports on system status, faults, and completed works.</li><li>Provide technical support to clients and internal teams as required.</li><li>Drive company vehicles to project sites when required.</li></ul><p>Requirements:</p><ul><li>Diploma/ITI certification in Electrical/Electronics or equivalent.</li><li>Minimum 2&ndash;3 years of experience as an LV &amp; AV Technician, preferably in the lighting or construction industry.</li><li>Knowledge of wiring, cabling, and termination for LV and AV systems.</li><li>Ability to read and interpret technical drawings and wiring diagrams.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and teamwork abilities.</li><li>Valid UAE Driving License (mandatory).</li></ul><p>Preferred Skills:</p><ul><li>Experience with lighting control systems (e.g., DALI, KNX, DMX).</li><li>Hands-on experience with AV systems (projectors, displays, speakers, control systems).</li><li>Familiarity with CCTV, fire alarm, and access control systems.</li><li>UAE/GCC work experience will be an added advantage.</li></ul><p>Job Types: Full-time, Permanent</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driving Licences (Preferred)</li></ul>

LV & AV Technician

Dorchester Collection

<div><div><p>Your future, our legacy</p><h3 class="jobSectionHeader"><b>
Hotel
</b></h3><div>
One Palm at Jumeirah - Dorchester Collection</div><h3 class="jobSectionHeader"><b>
Division &amp; Department
</b></h3><div>
Engineering - Engineering &amp; Maintenance</div><h3 class="jobSectionHeader"><b>
Job Title
</b></h3><div>
AV Technician - Riviera on the Beach</div><h3 class="jobSectionHeader"><b>
Contract Type
</b></h3><div>
Permanent</div><h3 class="jobSectionHeader"><b>
Status
</b></h3><div>
Full time</div><h3 class="jobSectionHeader"><b>
Position Overview</b></h3><div><br>
<div></div><div>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.</div><div></div><div><br>
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.</div><div></div><div><br>
We care about your career and are known for having the absolute best people in the industry. When you join us an Audio Visual Technician you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll get</b></h3><div><br>
<div></div><div>As an Audio-Visual Technician at Riviera on the Beach here are just some of the great benefits you will receive:</div><ul><li>
Competitive Salary Package</li><li>
World-class Development Opportunities</li><li>
Complimentary stays with breakfast included in our sister Dorchester Collection hotels.</li><li>
50% off at bars and restaurants within all of our sister Dorchester Collection hotels</li><li>
Meals on Duty</li><li>
Private Medical Insurance</li><li>
Life Insurance</li><li>
Flight Allowance every 24 months</li><li>
Shared Company Accommodation</li><li>
Company provided transportation to and from work</li><li>
Uniform provided by the Company with complimentary laundry</li><li>
Service Charge</li></ul><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll do</b></h3><div><br>
<div></div><div>You&rsquo;ll love what you do and take pride in delighting our guests:</div><ul><li>
You will be joining a dedicated beach team and will report directly to the Beach Club Management team.</li><li>
You will be responsible to set-up, operate, and troubleshoot all AV/Protection/Lighting/ conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational. Will carry out the repair and maintenance of all electronic systems and equipment such as TV systems, In-House movie system, In-House music system, Intercom system, two-way radio system, AV, projection etc. Diagnose malfunctioning electrical systems, apparatus, and components using test equipment and hand tools to locate the cause of a breakdown and correct the problem. Follow AV equipment preventive maintenance checklist to ensure our guests receive nothing but the best experience.</li><li>
You&rsquo;ll also maintain engineering area, clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager.</li><li>
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Audio Visual Technician, you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.</li><li>
You will comply with the departmental/corporate SOP &amp; LSOP. Will ensure implementation of Dorchester Collection Policies, Standards and Procedures in relation to Engineering fairly and consistently. Will be aware of all existing departmental job safety analysis and strive to work in an accident-free manner and to create a safe working environment for self and for others.</li><li>
Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required.</li><li>
You may on occasion be required to adjust your hours of work to cover the hotel needs.</li><li>
You acknowledge that working in beach club operations involves exposure to heat and sun, operating under pressure, and requires standing and walking for long periods of time.</li><li>
The job advertisement is intended to provide a general overview of the responsibilities involved, specific tasks may vary and are subject to change.</li></ul><div></div><div><br>
The items shared are the essence of a day in the life of an Audio-Visual Technician, but we&rsquo;ll make sure you are provided with specifics on how we care for our Beach Club.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll bring</b></h3><div><br>
<div></div><ul><li>You&rsquo;ll bring your unique personality and passion to the role and the team. Technical Trade Course Certificate in Electronic/Electrical/Mechanics/IT or related. Vocational Certificate/Diploma or equivalent. Technical trainings in Electrical/Electronic/IT.</li><li>
At least 2 years&rsquo; experience in facility management with minimum 1 year in international 5-star Hotel luxury brand. Minimum 2 years of hands-on experience in a Guest rooms technician or similar role. Successful Pre-opening experience records.</li><li>
You have a talent for Equipment Maintenance - Performing routine maintenance on various AV systems and equipment. Knowledge of materials, methods, and the tools involved in routine maintenance of AV systems and equipment. Knowledge of relevant equipment, policies, procedures. Able to read Building electrical drawings and good understanding of maintenance inventory and install, repair and maintain electrical systems or electronic wiring fittings.</li><li>
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.</li><li>
English is the primary language used in our hotel. You can comfortably communicate in this language.</li></ul><div></div>
</div></div><div><p>
Position location</p><h3 class="jobSectionHeader"><b>
Job Location
</b></h3><div>
United Arab Emirates</div><h3 class="jobSectionHeader"><b>
Location
</b></h3><div></div><div>
Dubai</div></div></div><div></div>

AV Technician - Riviera on the Beach

Wave N Pixel

<p>Role Overview</p><p>We are seeking a skilled LED Video Wall Technician to join our events and exhibitions team. The role involves the setup, operation, troubleshooting, and dismantling of LED video wall systems for live events, exhibitions, conferences, and corporate shows. The ideal candidate will have hands-on experience with LED display technology, strong technical knowledge, and the ability to work under pressure in dynamic event environments.</p><p>Key Responsibilities</p><ul><li>Install, configure, and operate LED video walls and related AV equipment at events and exhibitions.</li><li>Handle signal flow management, including video processors, switchers, and controllers.</li><li>Perform pre-event checks to ensure all video systems are functioning properly.</li><li>Troubleshoot and resolve technical issues quickly during live events.</li><li>Coordinate with lighting, sound, and staging teams to ensure seamless integration.</li><li>Maintain and service LED panels, processors, and associated cabling.</li><li>Ensure compliance with safety standards and technical requirements during installation and operation.</li><li>Provide on-site technical support and liaise with clients to meet event requirements.</li><li>Assist in equipment inventory management and upkeep.</li></ul><p>Requirements</p><ul><li>Proven experience as an LED Video Wall Technician or similar AV technician role in events/exhibitions.</li><li>Strong understanding of LED panel technology, pixel pitch, brightness, and resolution.</li><li>Proficiency in operating video processors (e.g., Novastar, Pixel hue )</li><li>Knowledge of video standards (HDMI, SDI, DVI, DisplayPort, etc.) and signal distribution.</li><li>Ability to read and interpret technical drawings and stage plans.</li><li>Hands-on skills with rigging and safe mounting of LED structures.</li><li>Excellent troubleshooting skills under time-sensitive conditions.</li><li>Strong communication and teamwork abilities.</li><li>Willingness to travel and work flexible hours, including evenings, weekends, and holidays</li></ul><p>Preferred Qualifications</p><ul><li>Certification or training in AV systems / LED processing.</li><li>Experience with media servers (Resolume, Watchout, disguise, etc.).</li><li>Basic knowledge of lighting and sound systems for integrated event production.</li><li>Prior experience in large-scale exhibitions, concerts, or corporate events</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits.</li><li>Opportunities for training and career development.</li><li>Exposure to high-profile events and international exhibitions.</li><li>A dynamic and collaborative work environment.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Do you have hands-on experience in setting up, operating, and troubleshooting LED video walls at live events or exhibitions?</li><li>Are you proficient in working with video processors (e.g., Novastar, Pixel Hue)?</li><li>How many years of experience do you have as an LED Video Wall Technician or in a similar AV technician role?</li><li>Are you comfortable working flexible hours, including evenings, weekends, and travel for events?</li></ul>

LED Video Wall Technician

ProTech Consultants LLC

<p><b>Job Summary:</b></p><p>We are seeking a skilled and motivated <b>IT Technician</b> with hands-on experience in <b>CCTV systems</b>, <b>sound systems</b>, <b>access control</b>, and other <b>low-voltage IT solutions</b>. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of electronic security systems and AV setups for commercial and residential clients.</p><p><b>Key Responsibilities:</b></p><ul><li>Install, configure, and maintain <b>CCTV systems</b>, including IP and analog cameras.</li><li>Set up and maintain <b>public address (PA) and sound systems</b>, including amplifiers, speakers, mixers, and microphones.</li><li>Install and configure <b>access control systems</b>, including biometric and RFID systems.</li><li>Perform routine inspections, preventive maintenance, and troubleshooting on all installed systems.</li><li>Run and terminate <b>low-voltage cabling</b> (CAT5/6, coaxial, speaker wire, etc.).</li><li>Ensure compliance with electrical codes, safety regulations, and company standards.</li><li>Provide technical support to clients on-site and remotely.</li><li>Maintain documentation of system layouts, configurations, and service records.</li><li>Work with project managers and other technicians to deliver projects on time and within budget.</li><li>Stay up to date with the latest security and AV technologies and trends.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in installing and maintaining CCTV, sound systems, and other low-voltage technologies.</li><li>Strong understanding of IP networks, video management systems (VMS), and NVR/DVR configurations.</li><li>Knowledge of AV systems and sound engineering is a strong plus.</li><li>Ability to read technical diagrams, blueprints, and wiring schematics.</li><li>Basic knowledge of IT networking (e.g., IP addressing, LAN/WAN, switches, routers).</li><li>Strong problem-solving skills and attention to detail.</li><li>Good communication skills and customer service orientation.</li><li>Physically fit and able to work in various environments (rooftops, ceilings, outdoor areas).</li><li>Valid driver&rsquo;s license preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have valid driving licenses in UAE?</li><li>Do you have your own residence visa?</li><li>Do you cable pulling and CCTV experience</li></ul>

IT Support Technician

AVI-SPL

<div>Long Description:
<h3 class="jobSectionHeader"><b>WHO WE ARE:</b></h3><div>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services.</div><div>
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities:</b></h3><div><b>
AV System Support and Maintenance</b></div><ul><li><div>
Provide hands-on support for AV systems including Q-SYS cores, Crestron/Extron control systems, digital signage players, conferencing technologies, and distributed audio.</div></li><li><div>
Perform regular maintenance and health checks to ensure all AV systems remain operational.</div></li><li><div>
Maintain, troubleshoot, and calibrate projectors, LED walls, and large-format displays used throughout the venue.</div></li></ul><div><b>
Q-SYS and Control System Management</b></div><ul><li><div>
Configure and maintain Q-SYS DSP and control systems for audio routing, control interfaces, and automation.</div></li><li><div>
Support firmware updates, system optimisations, and integration of third-party devices with Crestron and Extron systems.</div></li></ul><div><b>
Media Player and Digital Signage Support</b></div><ul><li><div>
Support platforms such as BrightSign, Tripleplay, and similar media players used across digital signage and content delivery networks.</div></li><li><div>
Assist with player setup, content scheduling, and CMS troubleshooting.</div></li></ul><div><b>
Projection Systems</b></div><ul><li><div>
Assist with projector setup, alignment, calibration, and edge blending.</div></li><li><div>
Apply manual techniques for geometry correction and display optimization.</div></li></ul><div><b>
Event and Meeting Room Support</b></div><ul><li><div>
Set up and operate AV systems for meetings, conferences, and large-scale events.</div></li><li><div>
Provide real-time support for microphones, switching, audio mixing, and video playback during live sessions.</div></li></ul><div><b>
Client Interaction and Collaboration</b></div><ul><li><div>
Act as the first point of contact for AV support on-site.</div></li><li><div>
Collaborate with IT, events, and facilities teams to meet client requirements.</div></li></ul><div><b>
Documentation and Reporting</b></div><ul><li><div>
Maintain detailed logs of incidents, maintenance checks, and system changes.</div></li><li><div>
Provide updates to AVI-SPL operations and client teams on performance and system health.</div></li></ul><h3 class="jobSectionHeader"><b>
WHAT WE&rsquo;RE LOOKING FOR:</b></h3><div><b>
Technical Expertise and Skills:</b></div><ul><li><div>
Strong technical knowledge of AV systems, including Q-SYS, Crestron, Extron, Dante, and AV-over-IP.</div></li><li><div>
Experience supporting media players (e.g., BrightSign, Tripleplay) and content scheduling platforms.</div></li><li><div>
Skilled in projector setup, alignment, calibration, and edge blending.</div></li><li><div>
Familiarity with video conferencing tools (e.g., Teams, Zoom, Webex) and digital signage platforms.</div></li><li><div>
Basic understanding of IP networking and AV-over-IP distribution.</div></li></ul><div><b>
Experience:</b></div><ul><li><div>
3&ndash;5 years of onsite experience in AV support or engineering, ideally in hospitality, entertainment, or high-traffic venues.</div></li><li><div>
Experience supporting daily AV operations, events, and immersive AV installations.</div></li></ul><div><b>
Qualifications:</b></div><ul><li><div>
Diploma or degree in Electronics, AV Technology, IT, or a related field.</div></li><li><div>
UAE Driver&rsquo;s licence.</div></li><li><div>
Manufacturer training or certifications in:</div><ul><li><div>
Q-SYS (Level 1 or 2)</div></li><li><div>
Crestron, Extron, Dante, BrightSign, Tripleplay, or equivalent</div></li></ul></li></ul><div><b>
Personal Attributes:</b></div><ul><li><div>
Calm and solutions-oriented under pressure.</div></li><li><div>
Strong communicator with a client-focused attitude.</div></li><li><div>
Ability to work independently and collaboratively.</div></li><li><div>
Professional presence suited to guest-facing environments.</div></li></ul><h3 class="jobSectionHeader"><b>
WHY YOU&rsquo;LL LIKE WORKING HERE:</b></h3><ul><li><div>
Medical benefits, including dental</div></li><li><div>
Paid holidays, sick days, and personal days</div></li><li><div>
Inclusive and dynamic company culture</div></li><li><div>
Ongoing access to training and manufacturer certifications</div></li></ul><h3 class="jobSectionHeader"><b><br>
MORE ABOUT US:</b></h3><div>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.</div><div>
Work schedules may include evenings or weekends to support events or system upgrades. Flexibility is required to accommodate operational demands.</div></div>

Technician, Onsite Support

<div></div><div><p>DHL Customer Solutions &amp; Innovation (CSI) At DHL, people mean the world to us. That&rsquo;s why our goal has always been to attract and retain the best talent the world over. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.</p><br>
<p>We are looking for a talented and highly motivated Specialist &ndash; Innovation Center Technology for our DHL MEA Innovation Center (MEA IC) &ndash; a state-of-the-art facility focused on engaging customers,startups, and industries on the future of logistics. MEA IC is re-opening in November 2025 as part of our global footprint of DHL&rsquo;s Innovation Centers in Germany, Singapore, and USA. In this hands-on role, you will be key to enabling a successful and seamless experience for DHL&rsquo;s customers by (1) steering the day-to-day technical AV/IT systems and (2) support the delivery of exciting special AV/IT projects to continuously enhance MEA IC.</p><br>
<p><b>PRINCIPAL ACCOUNTABILITIES</b></p><br>
<p><b>AV &amp; IT Operations</b></p>
<ul><li>Ensure full operability and optimal conditions (e.g., updates, maintenance) of all AV/IT systems in the showroom, meeting rooms, and offices.</li>
<li>Perform daily startup, setup, and shutdown of all equipment and exhibits; conduct regular checks to ensure proper functionality, safety, and readiness.</li>
<li>Provide timely troubleshooting and user support for hardware, software, and connectivity issues.</li>
<li>Drive continuous process improvements to enhance technical efficiency and visitor experience.</li>
<li>Conduct training sessions and provide user guidance on AV/IT systems in meeting rooms, the showroom, and general building equipment.</li>
<li>Support the Global Technology Lead in shaping long-term strategies for AV infrastructure and digital systems across ICs.</li>
<li>Act as the primary point of contact for AV vendors, freelancers, and other technology suppliers supporting MEA IC operations.</li>
<li>Coordinate closely with MEA IC engagement and customer experience teams as well as external contractors to align on all technical needs.</li></ul><br>
<p><b>Events &amp; Conferences (Virtual or In-Person)</b></p>
<ul><li>Provide hands-on AV/IT support during internal and external events, including:
<ul><li>Support the setup and operation of AV systems for small to mid-sized events; coordinate with external AV providers for large-scale productions.</li>
<li>Managing various platforms and ensuring smooth technical delivery.</li>
<li>Supporting presenters and facilitators with setup, moderation, and technical onboarding.</li>
<li>Troubleshooting live issues quickly and efficiently.</li>
</ul></li><li>Assist with space setup (e.g., rearranging showroom elements, tech staging, connectivity checks).</li>
<li>Coordinate all tech-related logistics and planning with involved vendors, ensuring timely and accurate service delivery.</li>
<li>Perform regular maintenance and testing of all AV/IT infrastructure to ensure readiness.</li></ul><br>
<p><b>Studio AV
</b></p><ul><li>Support production of virtual and hybrid event formats, including:
<ul><li>Streaming, camera setup, lighting, sound design, and video capture.</li>
<li>Managing studio booking and coordinating freelance technicians when needed.</li>
</ul></li><li>Oversee vendor delivery of studio-related services and ensure quality control.</li>
<li>Provide participants and facilitators with clear technical instructions for using studio tools and platforms.</li>
<li>Participate in cross-center alignment calls to support global standardization and continuous improvement.</li>
<li>Troubleshoot and resolve issues related to studio equipment or broadcast performance.</li></ul><br>
<p><b>Administrative Tasks &amp; Innovation</b></p>
<ul><li>Coordinate full-cycle procurement of AV/IT equipment and consumables, in collaboration with Vendor Management and Procurement.</li>
<li>Maintain oversight of software licenses, subscriptions, and AV/IT assets to ensure proper usage and compliance.</li>
<li>Contribute to budget planning and expense tracking for technology-related projects and operations.</li>
<li>Collaborate with global IC teams to ensure consistency and best practice sharing across all centers.</li>
<li>Contribute to innovation efforts by researching, testing, and implementing emerging technologies aligned with Innovation Centers&rsquo; concept and values</li></ul><br>
<p><b>Knowledge, Skills and Experience</b></p><br>
<ul><li>Diploma or BA in IT, Engineering, or related technical field; technical certifications are welcome.</li>
<li>1&ndash;2 years of hands-on experience operating AV/IT systems, including basic event setups, virtual studios, or similar customer-facing environments.</li>
<li>Strong interest in technology, innovation, and hands-on problem-solving.</li>
<li>Willingness to learn on the job and continuously build technical expertise.</li>
<li>Familiarity with IT infrastructure and networking basics; ability to collaborate effectively with internal teams or vendors on related topics.</li>
<li>Familiarity with vMix is a plus.</li>
<li>Proficiency with Microsoft 365 Suite.</li>
<li>Knowledge of Adobe Creative Suite and post-production tools is a plus.</li>
<li>Knowledge of video conferencing tools and their functionalities.</li>
<li>Hands-on experience with cameras, switchers, sound boards, and AV signal flow.</li>
<li>Strong organizational and communication skills; able to prioritize and manage multiple tasks.</li>
<li>Polished, professional presence and a customer-focused mindset.</li>
<li>Fluent in written and spoken English.</li>
<li>Comfortable working with global teams across different time zones</li>
<li>Open to occasional travel and flexible working hours based on event schedules.</li></ul><br>
<p>Interested in this opportunity?</p>
<p>Submit your application in English including your CV, cover letter, academic, records, and your reference letters (if applicable).</p><br>
<p>Apply now! We are looking forward to your application!</p></div>

Specialist Technology - Innovation Center

Excis Compliance

<div>
 <p>
  <strong>
   WE&rsquo;RE HIRING A DESKSIDE TECHNICIAN (L2) &ndash; EUC &amp; DC!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Excis is a global IT support leader, driven by innovation and collaboration. We&rsquo;re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you&rsquo;ll look forward to coming to work every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Client in 190+ countries
 </p>
 <p>
  6000+ Engineers
 </p>
 <p>
  200+ Enterprise Clients
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Mission:
  </strong>
 </p>
 <p>
  Be the on-the-ground expert providing seamless support for end-users and critical infrastructure. You'll solve complex IT challenges and ensure business operations run smoothly.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do:
  </strong>
 </p>
 <ul>
  <li>
   Resolve issues with Windows/macOS, O365, mobile devices, and AV/VC systems.
  </li>
  <li>
   Provide Smart Hands support for data center hardware (network gear, servers) under remote guidance.
  </li>
  <li>
   Manage the full lifecycle of IT assets: IMAC, inventory, and RMA processes.
  </li>
  <li>
   Deliver white-glove support for VIP staff and ensure strict SLA adherence.
  </li>
  <li>
   Document solutions and collaborate with global IT teams to escalate issues.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You're a Great Fit If You Have:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    4+ years
   </strong>
   in EUC/Break-Fix support.
  </li>
  <li>
   Deep knowledge of
   <strong>
    Windows OS, Microsoft Intune, and Active Directory
   </strong>
   .
  </li>
  <li>
   Hands-on experience with
   <strong>
    data center support
   </strong>
   (a huge plus!).
  </li>
  <li>
   Excellent problem-solving and
   <strong>
    communication skills in English &amp; Arabic
   </strong>
   .
  </li>
  <li>
   The ability to lift to 50 lbs and travel between sites.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why You'll Love It Here:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Competitive Salary &amp; Benefits
   </strong>
  </li>
  <li>
   <strong>
    A Supportive, Collaborative Culture
   </strong>
  </li>
  <li>
   <strong>
    Clear Paths for Career Growth
   </strong>
   in a global company
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Join Us!
  </strong>
 </p>
 <p>
  We're looking for talented engineers to start immediately. If you're ready to make a real impact, apply now
 </p>
</div>


Deskside Support Technician

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