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b f support expert hostess garage services

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25179944<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>W Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates, 131808<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

B&F Support Expert (Hostess) - Garage Services

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel&rsquo;s restaurants, bars, and special F&amp;B events.
</p><p>This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel&rsquo;s food and beverage offerings.
</p><p>The specialist will ensure that all guest inquiries are handled promptly and accurately while providing a personalized service to enhance the overall guest experience.
</p><p></p><p><b>RESPONSIBILITIES:</b></p><p>
Reservation:</p><ul>
<li>Handle incoming reservation requests via phone, email, or online platforms.</li>
<li>Provide detailed information about dining options, menus, special events, and promotions.</li>
<li>Accurately input reservation details into the restaurant management system. (7 rooms)</li>
<li>Confirm reservations with guests via email or phone, providing all necessary details including date, time, location, and any specific requests.
</li><li>Work closely in contact with F&amp;B Operations to communicate special events, offers and pop ups to the clientele
</li><li>Work closely with Marketing to share with our guests the latest marketing material
</li><li>Support Sales and Events with F&amp;B reservation and organization.</li>
<li>Collaborate with other departments when required.
</li><li>Ensure you comply to any service task in accordance with Brand and LQA standard.
</li><li>Complete any additional project and administrative task assigned by line manager and management</li>
</ul><p></p><p>Guest Assistance:</p><ul>
<li>Assist guests with inquiries regarding menu items, dietary restrictions, and special requests.</li>
<li>Make recommendations based on guest preferences to enhance their dining experience.</li>
<li>Manage modifications or cancellations of existing reservations efficiently.</li>
<li>Ensure F&amp;B systems are updated to reflect guest preferences and key information.
</li><li>Highlight and assist with any special occasion booking (preference enquiries, upselling opportunities etc.)</li>
<li>Follow up with guests&rsquo; post-visit to gather feedback on their dining experience.</li>
<li>Follow up on any F&amp;B negative review, connect with guests and connect for guest recovery experience.
</li><li>Identify repeating guests, developed and maintained relationships and untapped networking opportunities.</li>
<li>Successfully track, monitor and report on key information
</li></ul><p></p><p>Upselling and Promotion:</p><ul>
<li>Promote special dining packages, wine pairings, or exclusive events during the reservation process.</li>
<li>Identify opportunities for upselling additional services such as private dining or events bookings.</li>
<li>Confirmation and Follow-up:</li>
</ul><p></p><p>Reporting and Record Keeping:</p><ul>
<li>Maintain accurate records of reservation activities including guest profiles, booking statistics and all related databases such as guest consumption, preferences number of visits,
</li><li>Generate reports as needed for management analysis regarding restaurants occupancy rates and revenue generation from food and beverage services.</li><br>
</ul><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Food & Beverage Reservation Specialist - UAE National

the sky key management consultancy.

<p><b>Location:</b> Abu Dhabi, UAE<br/><b>Job Type:</b> Full-Time</p><p><b>About the Role</b></p><p>We are seeking an experienced <b>F&amp;B General Accountant</b> to oversee and manage the full accounting cycle for multiple client accounts within the food and beverage industry. The ideal candidate will have a solid background in hospitality or F&amp;B accounting, strong analytical skills, and a hands-on approach to financial management and compliance.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and oversee daily accounting operations across multiple F&amp;B client accounts.</li><li>Record and reconcile sales, purchases, inventory, and cost of goods sold (COGS).</li><li>Prepare monthly, quarterly, and annual financial reports with accuracy and timeliness.</li><li>Ensure compliance with <b>UAE VAT</b> regulations, including preparation and filing.</li><li>Coordinate with client operations teams to monitor revenues, expenses, and budgets.</li><li>Support <b>month-end closing</b>, reconciliations, and audit requirements.</li><li>Assist in <b>budgeting, forecasting</b>, and financial analysis to support management decisions.</li><li>Monitor and improve internal controls related to cost, inventory, and cash management.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Accounting, Finance, or a related field</b>.</li><li>Minimum <b>6 years of accounting experience</b>, preferably within the <b>F&amp;B or hospitality industry</b>.</li><li>Strong understanding of <b>F&amp;B cost structures</b>, inventory control, and <b>POS system integrations</b>.</li><li>Proficient in <b>accounting software (QuickBooks preferred)</b> and <b>MS Excel</b>.</li><li>Excellent attention to detail, organizational, and communication skills.</li><li>In-depth knowledge of <b>UAE tax laws</b>, <b>FTA VAT</b>, and <b>corporate tax regulations</b>.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Prior experience in <b>food &amp; beverage, hospitality, or restaurant accounting</b>.</li><li>Strong knowledge of <b>financial reporting</b> and <b>month-end closing procedures</b>.</li><li>Hands-on experience with <b>inventory management, purchasing, and costing systems</b>.</li><li>Ability to handle multiple client accounts and deliver high-quality results under deadlines.</li></ul><p><b>Why Join Us:</b></p><ul><li>Work with a dynamic team in a fast-growing F&amp;B accounting environment.</li><li>Opportunity for career growth and exposure to diverse client portfolios.</li><li>Competitive compensation and benefits package.</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p>

General Accountant

Modon

<div>
 <p>
  Purpose of the Role
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Receptionist (Front desk &amp; sales) serves as the first point of contact for all visitors and members at 321Sports. The role combines customer service, membership sales, sports bookings, retail sales, and basic stock/F&amp;B support. The Receptionist is responsible for delivering a seamless customer experience while actively promoting memberships, programs, F&amp;B products, and retail merchandise.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role contributes directly to lead conversion, customer retention, retail sales, and smooth front-of-house operations, and may support marketing activation and events when required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <p>
  Customer Service &amp; Front Desk Operations
 </p>
 <p>
  &bull; Welcome members and visitors with a positive and professional attitude.
 </p>
 <p>
  &bull; Handle check-in and check-out processes efficiently.
 </p>
 <p>
  &bull; Manage inquiries via phone, WhatsApp, email, and booking platforms using approved scripts/SOPs.
 </p>
 <p>
  &bull; Ensure reception and retail display areas are clean, tidy, and visually appealing.
 </p>
 <p>
  &bull; Handle lost &amp; found, incident reports, booking amendments/cancellations, and general admin tasks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Membership sales &amp; court bookings
 </p>
 <p>
  &bull; Promote and sell memberships, sports bookings (Tennis, Padel, Football, Cricket, Badminton, etc.), fitness classes, and other programs.
 </p>
 <p>
  &bull; Conduct basic facility tours, identifying customer goals and matching solutions to needs.
 </p>
 <p>
  &bull; Hit monthly sales targets and contribute to team sales results.
 </p>
 <p>
  &bull; Generate leads proactively and conduct follow-ups to convert them into bookings/memberships.
 </p>
 <p>
  &bull; Maintain accurate CRM records, membership agreements, and waiver documentation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Retail &amp; F&amp;B Sales
 </p>
 <p>
  &bull; Promote and sell retail items (sports merchandise, accessories, apparel, etc.).
 </p>
 <p>
  &bull; Promote F&amp;B offerings (grab-and-go items, protein snacks, hydration products, etc.).
 </p>
 <p>
  &bull; Upsell relevant items aligned with customer needs (e.g., water bottles for players, energy and recovery drinks before and after classes).
 </p>
 <p>
  &bull; Ensure visual merchandising standards are maintained and replenished.
 </p>
 <p>
  &bull; Process POS sales transactions accurately and according to finance procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Stock Control (Retail &amp; F&amp;B)
 </p>
 <p>
  &bull; Conduct stock counts for retail and F&amp;B according to SOPs (daily spot checks/weekly counts/monthly inventory).
 </p>
 <p>
  &bull; Monitor stock levels and notify the line manager when reordering is needed.
 </p>
 <p>
  &bull; Receive deliveries, verify quantities and quality, and update stock tracking sheets/inventory logs.
 </p>
 <p>
  &bull; Reduce wastage by applying FEFO/expiry management (First Expired, First Out) for F&amp;B.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Customer Retention &amp; Relationship Management
 </p>
 <p>
  &bull; Build rapport with members and ensure their needs are met.
 </p>
 <p>
  &bull; Support complaint handling using the facility&rsquo;s complaint log SOP.
 </p>
 <p>
  &bull; Assist in customer engagement activities, campaigns, and retention programs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Administration &amp; Reporting
 </p>
 <p>
  &bull; Maintain daily checklists, cash control sheets, and lead tracking.
 </p>
 <p>
  &bull; Prepare daily sales reports (memberships + F&amp;B + retail).
 </p>
 <p>
  &bull; Ensure all membership and booking documents are completed per SOPs.
 </p>
 <p>
  &bull; Ensure compliance with company policies and Health &amp; Safety procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Skills &amp; Attributes Required
 </p>
 <p>
  &bull; Excellent customer service and interpersonal communication skills.
 </p>
 <p>
  &bull; Strong sales mindset, confident in selling memberships, retail, and F&amp;B items.
 </p>
 <p>
  &bull; Organized, proactive, reliable, and detail-oriented.
 </p>
 <p>
  &bull; Ability to multitask and remain calm under pressure in a busy environment.
 </p>
 <p>
  &bull; Good level of computer literacy (CRM systems, emails, POS, spreadsheets).
 </p>
 <p>
  &bull; Flexible to work weekends, evenings, holidays, peak seasons, and events.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications &amp; Experience
 </p>
 <p>
  &bull; 1&ndash;2 years&rsquo; experience in customer service, hospitality, multi-sports venue reception, or retail sales.
 </p>
 <p>
  &bull; Experience in membership sales, Padel and Tennis operations is highly desirable.
 </p>
 <ul>
  <li>
   &bull; Fluency in English required; Arabic or additional languages are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Receptionist

Ramada Worldwide

<p><b>Assistant Food &amp; Beverage Manager in charge of F&amp;B &mdash; Fast-Track to F&amp;B Manager (6-Month Probation)</b></p><p>Location: Abu Dhabi Corniche, UAE</p><p>Department: Food &amp; Beverage &bull; Employment: Full-time &bull; Reports to: F&amp;B Manager</p><p>Career Track: Eligible for promotion to F&amp;B Manager upon successful completion of a 6-month probation plan</p><p><b>About the role</b></p><p>Be the operational heartbeat of our hotel&rsquo;s F&amp;B division, spanning a Lobby Caf&eacute; (Starbucks&reg;), 120-seat All-Day Dining, Rooftop Pool Bar, 24-hour Room Service, a specialty restaurant (for special events), two meeting rooms (up to 100 guests combined), and a growing Outside Catering operation supported by a chiller van, full catering equipment, and dedicated storage. You will drive daily excellence, elevate revenue, and develop people&mdash;positioning yourself to step into the F&amp;B Manager role after probation.</p><p><b>What you&rsquo;ll do</b></p><ul><li>Operational Leadership: Run opening/closing, briefings, floor supervision, buffet/live-station quality, caf&eacute; speed-of-service, IRD ticket times &amp; tray pick-ups, pool bar compliance, and event/meeting room set-ups.</li><li>Commercial Performance: Build outlet forecasts; track RevPASH, covers, average check; lead promotions and cross-selling (rooms/meetings/outside catering).</li><li>Menu Engineering: Partner with the Executive Chef on recipe costing, contribution margins, menu mix (Stars/Plowhorses/Puzzles/Dogs), pricing, and portion control across restaurant, caf&eacute;, IRD, and bar.</li><li>Budgeting &amp; Controls: Manage P&amp;L drivers; maintain food &amp; beverage cost %, labor %, waste %, and inventory integrity; lead month-end stocktakes and variance action plans.</li><li>Alcohol Handling: Enforce license and responsible service standards; oversee beverage pars, yield and variance control, cellar/beer systems, and bar SOPs (including IRD alcohol delivery protocols).</li><li>Outside Catering: Convert leads with Sales, plan logistics (load lists, routing, HSE), and execute off-site events to brand standard.</li><li>People &amp; Training: Recruit, roster, coach, and certify a multicultural team; deliver weekly micro-trainings (service, coffee standards, allergy awareness, complaint recovery).</li><li>Hygiene &amp; Safety: Own HACCP/food safety logs, temperature controls, cleaning schedules, and audit readiness across all venues.</li></ul><p><b>Fast-Track Promotion Plan (6 months)</b></p><p>You will receive a clear probation scorecard in Month 1 and meet with the GM, DOF, and HR at 90 and 180 days. Promotion to F&amp;B Manager is contingent on meeting agreed KPIs, typically including:</p><ul><li>Financial: Forecast accuracy, RevPASH growth, food &amp; beverage cost within target, inventory variance within tolerance.</li><li>Guest: Outlet/IRD satisfaction targets, complaint closure time, online review improvements.</li><li>Quality &amp; Safety: Internal/third-party audit scores; zero critical non-conformities.</li><li>People: Training completion, certification compliance, engagement and turnover metrics.</li><li>Growth: Demonstrated wins in caf&eacute; throughput, IRD ticket times, and outside-catering revenue.</li></ul><p><b>What you&rsquo;ll bring</b></p><ul><li>3&ndash;5 years of progressive hotel F&amp;B leadership (multi-outlet exposure preferred).</li><li>Proven budgeting/forecasting, menu engineering, and alcohol handling competence.</li><li>Solid buffet operations, caf&eacute;/bar oversight, and 24H room-service management.</li><li>Systems literacy: POS (e.g., Micros/Simphony), inventory (e.g., Adaco/MC), Excel.</li><li>HACCP/food safety knowledge; Responsible Service (e.g., TIPS) and/or WSET 2+ preferred; ADAFSA PIC certification (or willingness to obtain) is an advantage.</li><li>Confident communicator; calm under pressure; coaches diverse teams to high performance.</li></ul><p><b>What we offer</b></p><ul><li>Competitive salary + service charge/tips (where applicable)</li><li>Medical insurance, duty meals, uniform, and learning &amp; development pathway</li><li>Annual leave per UAE labor law</li><li>Structured succession: shadowing the F&amp;B Manager from Day 1, with leadership exposure at ExCom meetings during probation</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>do you have experience in managing outside catering, events and F&amp;B budgets</li></ul>

Assistant F&B Manager

Shangri-La Hotels and Resorts

<p><b>Sales Manager - Food & Beverage</b></p><p><b>Food & Beverage Division</b></p><p>We are seeking a driven and enthusiastic <b>Sales Manager - Food & Beverage</b> to join our Food & Beverage team. The successful candidate will be responsible for supporting the hotel's Food & Beverage revenue goals through proactive sales, effective client relationship management, and close coordination with operational teams. This role requires a strong understanding of luxury hospitality standards, F&B sales strategies, and exceptional customer service delivery.</p><p><b>What will you do?</b></p><ul><li>Assist in achieving and exceeding sales targets for restaurants, bars, banquets, and catering events.</li><li>Develop and maintain strong relationships with corporate clients, event organizers, travel partners, and local businesses.</li><li>Proactively identify and pursue new business opportunities through sales calls, client visits, and networking.</li><li>Support in developing tailored proposals, presentations, and contracts for clients in line with hotel standards.</li><li>Manage existing client accounts to ensure repeat and long-term business.</li><li>Serve as a key point of contact for clients, ensuring their requirements are met from inquiry to event execution.</li><li>Planning and execution of promotional campaigns.</li><li>Preparing accurate weekly, monthly, and quarterly reports, forecasts, and analysis for management review.</li><li>Build and strengthen relationships within the local and international market to enhance brand visibility.</li><li>Promote all Food & Beverage outlets and catering services of the hotel, highlighting unique selling points.</li></ul><p><b>What are we looking for?</b></p><ul><li>Bachelor's degree in hospitality management, Business Administration, or a related field.</li><li>Minimum 2-3 years of F&B sales experience in a luxury hotel environment, <b>preferably focused on Food & Beverage</b>.</li><li>Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.</li><li>Proven ability to achieve sales targets and generate business leads.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in MS Office and hotel sales systems (Opera, Delphi, or similar).</li><li>Highly motivated, results-oriented, and customer-focused.</li></ul><p><b>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</b></p><p>The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.</p><p>Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis, or any other basis covered under applicable law.</p>

Sales Manager - Food & Beverage (173553)

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and all phases of the operation. Assume total responsibility when Manager is not present.</p><p></p><p><b>
RESPONSIBILITIES:</b></p><p></p><ul><li> Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li></ul><p></p><ul><li> Ensure that standards are maintained at a superior level on a daily basis.</li></ul><p></p><ul><li> Maintain complete knowledge of:</li></ul><p>
a. Scheduled daily activities and in-house groups.</p><p>
b. Daily house count.</p><p>
c. Hotel extension numbers.</p><p>
d. Beeper number/radios carried by hotel personnel.</p><p>
e. Hours of operation of each outlet, ambiance, menu selections and price range.</p><p>
f. Features and services provided by the hotel.</p><p></p><ul><li> Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands, beers and non-alcoholic selections available in the restaurant.</li></ul><p></p><ul><li> Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.</li></ul><p></p><ul><li> Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant.</li></ul><p></p><ul><li> Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li></ul><p></p><ul><li> Maintain complete knowledge and comply with all departmental policies and service procedures.</li></ul><p></p><ul><li> Prepare station chart and assign stations to associates following departmental procedures.</li></ul><p></p><ul><li> Set up Hostess station with necessary supplies; maintain cleanliness at all times. Report shortages to Team Leader.</li></ul><p></p><ul><li> Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur.</li></ul><p></p><ul><li> Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times.</li></ul><p></p><ul><li> Place newspapers in designated areas for breakfast as specified in departmental procedures.</li></ul><p></p><ul><li> Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections.</li></ul><p></p><ul><li> Guide the Servers and Bus persons in table set-up needs to ensure optimum service to guests.</li></ul><p></p><ul><li> Answer restaurant telephone courteously and efficiently as specified in departmental standards.</li></ul><p></p><ul><li> Take, record and confirm restaurant reservations/cancellations as specified in departmental standards.</li></ul><p></p><ul><li> Maintain positive guest relations at all times.</li></ul><p></p><ul><li> Greet and acknowledge all arriving guests, however busy and whatever time of day.</li></ul><p></p><ul><li> Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance to department guidelines.</li></ul><p></p><ul><li> Anticipate guest needs and respond promptly.</li></ul><p></p><ul><li> Accommodate all requests for information courteously.</li></ul><p></p><ul><li> Communicate V.I.P. arrivals and special requests to designated personnel for follow up.</li></ul><p></p><ul><li> Handle guest complaints by following the six step procedures and ensuring guest satisfaction.</li></ul><p></p><ul><li> Monitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected.</li></ul><p></p><ul><li> Extend courteous departures as guests leave the restaurant.</li></ul><p></p><ul><li> Ensure tables are cleaned and reset according to standards.</li></ul><p></p><ul><li> Complete closing duties as assigned.</li></ul><p></p><ul><li> Oversee all aspects of restaurant during absence of Manager and/or Team Leader.</li></ul><p></p><ul><li> Legibly document pertinent information in restaurant logbook.</li></ul><p></p><ul><li> Be familiar with operation of P.O.S. system and manual system procedures.</li></ul><p></p><ul><li> Exhibit a friendly, helpful and courteous manner when dealing with guests and associates.</li></ul><p></p><ul><li> To maintain and comply with brand and LQA standards
</li><li> To continuously support direct supervisor assuring service complies with Brand and LQA standards
</li><li> To assure the knowledge of both brand and LQA standards
</li><li> Take ownership to represent the brand by applying brands standards at every occasion</li></ul><p></p><ul><li> All other duties as required.</li></ul></div><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Host/ess - UAE National

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