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b2b technical support specialist

Zain

<div>About the Role<p><br>
The B2B Technical Support Specialist will play a crucial role in ensuring the satisfaction of our enterprise customers and maintaining strong relationships by actively managing all aspects related to post-sales support for our B2B services and products. This role will involve proactive monitoring, incident handling, and maintaining robust customer relationships to guarantee satisfaction with our offerings.</p>
What We Need From You<ul><li><p><br>
Serve as the central point of communication for enterprise customers and internal stakeholders, addressing post-sales support inquiries promptly and professionally.
</p></li><li><p>Foster and maintain strong relationships with enterprise customers, ensuring their satisfaction with the offered B2B services and products.
</p></li><li><p>Handle all post-sales activities specific to B2B services, including troubleshooting, problem resolution, incident reporting, issue tracking, fault restoration, and handling customer complaints.
</p></li><li><p>Provide comprehensive support for the entire B2B product portfolio, including Dedicated Internet Access, Local and Global MPLS, Ethernet to the Business, Fixed Voice, Security Products, SD-WAN, and Wi-Fi Solutions.
</p></li><li><p>Implement 24/7/365 monitoring of systems to proactively identify potential issues and ensure network health for enterprise customers.
</p></li><li><p>Take the lead in restoring faults whenever possible, minimizing downtime for enterprise customers.
</p></li><li><p>Effectively communicate work activities, updates, and resolutions to all relevant stakeholders.
</p></li><li><p>Implement and uphold quality standards for all B2B services and products, ensuring compliance with service level agreements (SLAs) and enterprise customer expectations.
</p></li><li><p>Conduct regular assessments and audits to ensure compliance with SLAs and quality standards specific to B2B services.</p></li><li><p>
Develop new processes and coordinate interdepartmentally to fill any gaps in B2B service delivery.
</p></li><li><p>Conduct awareness workshops for change processes and compliance tailored for B2B customers.
</p></li><li><p>Maintain a history log for all events and activities related to enterprise customers.
</p></li><li><p>Perform all other related duties as assigned by the department.</p></li></ul>
Skills and Knowledge<ul><li><p><br>
Strong knowledge of the telecommunications products and services listed, with expertise in troubleshooting and problem resolution.
</p></li><li><p>Excellent communication and interpersonal skills</p></li></ul>
Qualifications and Experience<ul><li><p><br>
Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).
</p></li><li><p>Minimum 3-5 years of proven experience in a B2B customer support or technical support role, preferably within the telecommunications industry.</p></li></ul></div>

B2B Technical Support Specialist

Al Shab Trading EST

<p><b>Job Description:</b><br/>As a Sales Executive at our company you will play a crucial role in driving revenue growth and expanding our customer base in the industrial sector. Leveraging your industry knowledge and sales expertise, you will be responsible for identifying new business opportunities, nurturing client relationships, and closing deals. This position offers a unique opportunity to contribute to the success of a rapidly growing company in a dynamic market environment.</p><p><b>Responsibilities:</b></p><ul><li>Develop and execute strategic sales plans to achieve revenue targets and maximize market penetration within the industry.</li><li>Identify and pursue new business opportunities through proactive prospecting, networking, and relationship-building.</li><li>Cultivate strong relationships with existing clients to understand their needs, address concerns, and identify opportunities for upselling and cross-selling.</li><li>Collaborate with internal teams, including marketing, operations, and technical support, to ensure seamless delivery of products and services to clients.</li><li>Stay informed about industry trends, market developments, and competitor activities to identify potential threats and opportunities.</li><li>Prepare and deliver compelling sales presentations, proposals, and contracts tailored to the needs of prospective clients.</li><li>Negotiate terms and conditions of agreements in collaboration with the legal and finance teams, ensuring compliance with company policies and regulations.</li><li>Maintain accurate records of sales activities, customer interactions, and pipeline opportunities using CRM software.</li><li>Provide regular reports and updates to senior management on sales performance, market trends, and customer feedback.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.</li><li>Proven track record of success in B2B sales, preferably within Bahrain industry.</li><li>Strong technical knowledge of oilfield equipment and services, with the ability to communicate technical concepts effectively to clients.</li><li>Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients at all levels of the organization.</li><li>Demonstrated ability to develop and execute strategic sales plans, including prospecting, lead generation, and deal closing.</li><li>Solid negotiation and presentation skills, with the ability to articulate value propositions and overcome objections.</li><li>Highly motivated self-starter with a results-oriented mindset and a passion for exceeding targets.</li><li>Ability to work independently with minimal supervision, as well as collaboratively within a team environment.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li><li>Experience in Ship Chandelling will be given more priority</li></ul><p><b>Benefits:</b><br/>We offers a competitive salary, performance-based incentives, a comprehensive benefits package, and professional development opportunities.</p><p>Job Types: Full-time, Permanent</p><p>Pay: BD300.000 - BD800.000 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Sales: 5 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Hindi (Preferred)</li><li>Arabic (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>100% (Preferred)</li></ul>

Sales Executive

Silver Steps Management

<p>We are looking for an IT &amp; Digital Support Specialist to join our team. The ideal candidate will be responsible for maintaining and supporting computer systems and networks, managing the organization&rsquo;s website and social media platforms, and enhancing our digital presence. A strong understanding of AI technologies and their practical application is essential. This role is vital in ensuring smooth digital operations and alignment with the organization&rsquo;s goals.</p><p><b>Main Responsibilities:</b></p><p>Install, configure, and maintain computers, printers, and network systems</p><p>Install and update operating systems and software as needed</p><p>Provide timely technical support and resolve IT issues for staff</p><p>Monitor system performance and ensure uninterrupted business operations</p><p>Manage and maintain the organization&rsquo;s website (primarily WordPress)</p><p>Plan, develop, and execute digital advertising and marketing campaigns</p><p>Create, schedule, and publish content across social media platforms</p><p>Respond to social media messages and comments, and upload media (images/videos)</p><p>Enhance and maintain a professional and certified digital presence</p><p>Perform regular data backups and maintain digital security measures</p><p>Demonstrate knowledge of operating systems, networking, and IT troubleshooting</p><p>Possess basic design skills (preferably using Canva or Photoshop)</p><p>Utilize AI tools effectively for digital content and IT optimization</p><p><b>Requirements:</b></p><p>Minimum of 2 years of hands-on experience in IT or a related digital support role</p><p>Certification and formal training in AI technologies (required)</p><p>If interested, please apply.</p><p>Job Type: Full-time</p>

IT & Digital Support Specialist

visuna

<div><div><div><div><div><div><div><div><div>Job Reference: 201208</div></div><div><p><b><br>
</b></p></div></div></div><div><div><div><div><b>Upstream
</b></div></div></div><p></p><div><p><b>Start Date: </b>01/09/2025</p><p><b>
Applications close on: </b>01/09/2025</p><p><b>
Contract Type: </b>Contract</p><p><b>
Country: </b>Bahrain</p><p><b>
Discipline: </b>Petroleum</p><p><b>
Minimum Experience: </b>20 Years+</p><p><b>
Job Contact: </b>laura.hird@visuna.com</p>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><b>Location:</b> Bahrain</div>
<div><b>Start Date:</b> September 1st, 2025</div>
<div><b>Duration</b>: 6&ndash;12 months (renewable)</div>
<div><b>Work Schedule:</b> Office-based, standard working hours</div>
<div><b>Number of Positions:</b> Up to 4 consultants</div>
<div></div><div>Our client is seeking <b>expert-level petroleum engineering and reservoir management support</b> from seasoned professionals with <b>25+ years of experience</b>. Based <b>on-site in Bahrain</b>, this office-based role focuses on enhancing reservoir performance, optimizing production, and executing well intervention and field development plans. The consultant will work closely with multidisciplinary teams to deliver production targets, ensure value assurance, and support long-term asset development.</div>
<div></div><div><b>Key Responsibilities:</b><br>
</div>
<div><b>A. Reservoir &amp; Production Engineering Support</b></div>
<ul><li>Develop and implement surveillance strategies for monitoring well and reservoir performance.<br>
</li>
<li>Identify and assess production enhancement opportunities via well interventions.<br>
</li>
<li>Prepare and review well intervention proposals, particularly for shut-in (SI) wells.<br>
</li>
<li>Conduct nodal analysis, inflow performance modeling, and artificial lift optimization.<br>
</li>
</ul><div></div><div><b>B. Value Assurance &amp; Technical Reviews</b></div>
<ul><li>Lead or contribute to Value Assurance Reviews (VARs) for subsurface and technology deployment.<br>
</li>
<li>Validate dynamic reservoir models, production forecasts, and economic assessments.<br>
</li>
<li>Provide technical expertise on Enhanced Oil Recovery (EOR), Improved Oil Recovery (IOR), and Waterflood Reservoir Management (WRM) strategies.<br>
</li>
</ul><div></div><div><b>C. Drilling &amp; Completion Integration</b></div>
<ul><li>Collaborate with the drilling team to define well objectives and functional requirements.<br>
</li>
<li>Evaluate and recommend fit-for-purpose well completion designs.<br>
</li>
<li>Ensure well integrity and compliance with standards in all new well developments.<br>
</li>
</ul><div></div><div><b>D. Field Development &amp; WRM</b></div>
<ul><li>Support planning and execution of field development activities, including depletion and recovery strategies.<br>
</li>
<li>Participate in WRM reviews and contribute to long-term reservoir management planning.<br>
</li>
<li>Recommend cost-effective solutions aimed at reducing OPEX and maximizing recovery.<br>
</li>
</ul><div></div><div><b>E. Mentoring &amp; Knowledge Transfer</b></div>
<ul><li>Mentor junior engineers through on-the-job training and technical guidance.<br>
</li>
<li>Document and disseminate best practices, technical guidelines, and lessons learned.</li></ul><div></div><p><br>
</p>
<div><b>Requirements:</b></div>
<ul><li><b>Minimum 25 years of relevant experience in petroleum engineering and reservoir management.</b><br>
</li>
<li>Proven background in production optimization, field development planning, and well interventions.<br>
</li>
<li>Preferably with experience in operator-side roles
<br>
</li><li>Strong interpersonal skills with a collaborative approach to multi-disciplinary work.</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Benefit of Working with Visuna?
</b></h3><p></p><ul><li>A dedicated member of the team responsible for your placements and welfare</li>
<li>Some of the best day rates in the industry</li>
<li>FREE worldwide insurance and Medevac cover whist on a Placement</li>
<li>24/7 access to our specialist support team</li>
<li>Assistance and advice on a range of business topics</li>
<p></p>
<li>FREE access to our Competency Scheme</li>
<li>Increased exposure to potential clients and more placement opportunities</li></ul></div></div></div></div></div></div></div><p></p>

Petroleum Engineering and Reservoir Management Experts

<div></div><div><div><div><b>Business Unit</b>
</div><div>stc
</div></div><div><div><b>Sector</b>
</div><div><div><b>BUSINESS
</b></div></div></div><div><div><b>Location</b>
</div><div>Bahrain - Manama
</div></div><div><div><b>Contract Type</b>
</div><div>Full Time
</div></div><div><div><b>Closing Date</b>
</div><div>04-Sep-2025
</div></div><div><div><p>Job Objective:</p>
</div><div><p>Lead the development and management of cloud-based data-driven solutions, leveraging on AWS partnership to create impactful customer offerings. The role will also involve collaboration with the presales team to design and position innovative products and solutions for our customers.</p><p></p>
</div></div><div><div><p>Job Specifications:</p>
</div><div><ul><li><p>Identify, define, and prioritize cloud-based products with a focus on data solutions.</p></li><li><p>
Lead the design, development, and deployment of scalable data products and services.</p></li><li><p>
Develop strategies to address key customer pain points in data storage, processing, and analysis.</p></li><li><p>
Partner with engineering teams to ensure the successful execution of the product roadmap.</p></li><li><p>
Collaborate with the presales team to create tailored cloud solutions for customers, focusing on AWS opportunities.</p></li><li><p>
Act as the primary technical advisor during client engagements, highlighting the unique value of proposed solutions.</p></li><li><p>
Engage with customers to understand their data challenges and align solutions to their needs.</p></li><li><p>
Conduct competitive analysis to identify opportunities for AWS related products and services.</p></li><li><p>
Gather feedback to refine and enhance product offerings.</p></li><li><p>
Perform other responsibilities as required by higher levels of supervision</p></li></ul>
</div></div><div><div><p>Role Impact:</p>
</div><div><ul><li><p>The Product Specialist for Cloud-based data-driven solutions plays a crucial role in driving the adoption and success of our innovative product offerings.</p></li><li><p>
By leveraging deep technical expertise and understanding of market trends, this role will directly impact the development and enhancement of our product offerings.</p></li><li><p>
By collaborating with cross-functional teams including engineering, marketing, and sales, the Product Specialist ensures that our products will meet market demands, enhance customer satisfaction, and contribute to the overall growth of the organization.</p></li></ul><p></p>
</div></div><div><div><p>Key Job Competencies:</p>
</div><div><ul><li><p><b>Technical Expertise</b>: Deep understanding of Cloud technologies.</p></li><li><p><b>
Market Awareness</b>: Knowledge of industry trends and competitive landscape related to cloud-based data driven solutions.</p></li><li><p><b>
Communication</b>: Excellent verbal and written communication skills to effectively convey complex technical concepts to non-technical stakeholders.</p></li><li><p><b>
Problem-Solving</b>: Strong troubleshooting abilities to identify issues and provide timely solutions.</p></li><li><p><b>
Collaboration</b>: Experience of working in cross-functional teams and fostering a collaborative work environment</p></li></ul>
</div></div><div><div><p>Qualification &amp; Experience:</p><br>
</div><div><p><br>
Bachelor&rsquo;s degree in Business Administration, Engineering, IT or any other relevant field.</p><p>
Certification:</p><ul><li><p>
AWS Certified Solutions Architect &ndash; Professional</p></li><li><p>
AWS Certified Machine Learning &ndash; Specialty</p></li></ul><p>
Minimum 8 years of relevant experience</p><br>
</div></div><div><div><p>About Application Process</p>
</div><div><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.</p></div></div></div><p></p>

Cloud Services Specialist (Data Solutions)

MenaMoney

<p>We are looking for energetic talent to develop and execute marketing strategies focusing on lead generation, content creation, and campaign management.<br/>He or she will be responsible for driving marketing strategies to achieve sales revenue and build strong B2B relationships.</p><p>KEY REQUIREMENTS:</p><ul><li>Strategic thinker with strong analytical and communication skills.</li><li>A deep understanding of the B2B sales cycle.</li><li>Proven experience in lead generation, marketing automation and CRM tools.</li><li>Strong Knowledge of digital marketing channels and techniques (SEO/SEM, email marketing, social media)</li><li>Exceptional editorial and verbal communication skills.</li></ul><p>Job Type: Full-time</p><p>Pay: BD500.000 - BD600.000 per month</p>

Marketing Manager (Financial Industry B2B)

Leidos

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Leidos is seeking a
 <strong>
  Network Services Specialist
 </strong>
 to support
 <strong>
  computer systems and network operations
 </strong>
 to support the MARCENT program in
 <strong>
  Bahrain
 </strong>
 . This role involves
 <strong>
  expert technical support
 </strong>
 ,
 <strong>
  server performance optimization
 </strong>
 , and
 <strong>
  network troubleshooting
 </strong>
 to ensure seamless functionality and security.
 <br/>
 <br/>
 <strong>
  The anticipated start date for this position is June 2026.
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and operate computer systems and networks to ensure efficient performance and reliability.
  </li>
  <li>
   Deploy vendor security patches to keep systems secure and up-to-date.
  </li>
  <li>
   Support storage technologies, including Storage Area Networks (SAN) and Network Attached Storage (NAS), for effective data management.
  </li>
  <li>
   Optimize server performance using tuning and monitoring tools, proactively addressing issues.
  </li>
  <li>
   Configure and manage servers using tools like Microsoft System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM).
  </li>
  <li>
   Identify and resolve network issues to maintain seamless operations.
  </li>
  <li>
   Develop clear technical documentation, recording configurations, troubleshooting procedures, and system management practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree with 4+ years of relevant experience. Additional trainings, certifications or experience may be considered in lieu of a degree.
  </li>
  <li>
   Active Secret clearance.
  </li>
  <li>
   Cisco CCNA or CCNA Collaboration certification.
  </li>
  <li>
   DoD 8140-required Security+ CE certification.
  </li>
  <li>
   Proficiency in configuring and managing servers using SCOM and SCCM.
  </li>
  <li>
   Expertise in storage technologies like SAN and NAS.
  </li>
  <li>
   Strong network troubleshooting skills.
  </li>
  <li>
   Technical documentation writing ability.
  </li>
  <li>
   Current U.S. passport with the ability to live and work in an austere environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of experience in a military environment.
  </li>
  <li>
   Strong collaboration skills.
  </li>
  <li>
   Bachelor&rsquo;s degree with 7+ years of relevant experience.
   <br/>
   <br/>
  </li>
 </ul>
 Join the
 <strong>
  Leidos MARCENT team in Bahrain
 </strong>
 , where you will play a crucial role in maintaining
 <strong>
  network stability and security
 </strong>
 in a dynamic and mission-critical environment. Apply today!
 <br/>
 <br/>
 EIO2024
 <br/>
 <br/>
 Come break things (in a good way). Then build them smarter.
 <br/>
 <br/>
 We're the tech company everyone calls when things get weird. We don&rsquo;t wear capes (they&rsquo;re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for &ldquo;how it&rsquo;s always been done.&rdquo;
 <br/>
 <br/>
 <strong>
  Original Posting
  <br/>
  <br/>
 </strong>
 August 7, 2025
 <br/>
 <br/>
 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
 <br/>
 <br/>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 Pay Range $72,150.00 - $130,425.00
 <br/>
 <br/>
 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
</div>


Network Services Specialist

Explore 358+ B2b technical support specialist in Bahrain this September. Find roles across top companies and apply now to boost your career.