accounts officer

sales agent

helpline agent

billing analyst

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

banking helpline agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline Agent

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline agent

Inbound Calling

Fresh graduate (inbound calling )

Golden Pearl Cosmetics (Pvt.) Ltd

A leading cosmetics company has an opening for a &quot; Manager Imports&quot; . The incumbent must have vast knowledge of all the customers and banking requirements related to the field and can handle independently matters of imports documents &quot;Explore the market for imports of the raw materials and chemicals in order to meet production timelines.Correspondence with suppliers/ buyers, banks, shipping lines etc.LC opening , customers clearance , arrangement of vessels or trucks , fright rates. etc.Full EIF and keep follow up with custom agent and banking trade officer.Experience : Min. 07 Year in same capacity.Job Type: Full-timeEducation:<ul><li>Graduate or MBA / Masters (Preferably)</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs275,000.00 per monthWork Location: In person

Manager Imports

H-Verse Group of Companies

<ul><li>Customer Care Representative</li></ul>Acts as the first point of contact for customers needing assistance. In industries like telecom or banking, CSE's resolve issues related to billing, account updates, or service disruptions through inbound calls or live chat.<ul><li>Technical Support Specialist</li></ul>CSE's often troubleshoot software glitches, login errors, or integration problems. They collaborate with technical teams and guide customers through complex issues, often using screen-sharing tools or step-by-step guides.<ul><li>Onboarding Support Executive</li></ul>CSE's assist new customers post-sale by helping them set up their accounts, understand product features, and ensure a smooth transition from sales to active use.<ul><li>Order and Delivery Coordinator</li></ul>In e-commerce or logistics companies, CSE's track orders, resolve shipping delays, and process returns. For instance, Amazon&rsquo;s support team handles over 20 million inquiries monthly, many of which involve delivery tracking.<ul><li>Feedback and Survey Agent</li></ul>CSE's are tasked with gathering customer feedback after service interactions. This data helps companies improve their offerings and customer experience. In the healthcare sector, for example, patient satisfaction surveys are often handled by support teams.<ul><li>Social Media Support Executive</li></ul>As customers increasingly turn to platforms like Twitter or Instagram for help, CSE's monitor and respond to inquiries or complaints publicly, playing a role in both support and brand reputation.<ul><li>Product Education Specialist</li></ul>In sectors like consumer electronics or EdTech, CSE's help customers understand how to use a product effectively. This might involve conducting webinars, sharing tutorials, or updating knowledge base content.<ul><li>Billing and Payments Agent</li></ul>CSE's address queries around invoices, payment failures, refund requests, or pricing plan changes.Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (Female)

Explore 112+ Banking helpline agent in Lahore this December. Find roles across top companies and apply now to boost your career.

112 banking helpline agent jobs IN Lahore

Helpline Agent

Helpline agent

Helpline agent

Inbound Calling

Fresh graduate (inbound calling )

Manager Imports

Customer Support Executive (Female)