customer service representative Jobs in Lahore

customer service representative

customer support specialist Jobs in Lahore

customer support specialist

admin assistant

call center agent

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

helpline agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline agent

Fresh graduate (inbound calling )

Fresh graduate (inbound calling job)

Seven Zones Travel

SEVEN ZONES TRAVEL AGENCY is a UK based Travel Agency.Location: Gulberg 2 LahoreWE are offering Internship leading to permanent JobALL you need to have is GOOD ENGLISH SPEAKING SKILLS.We will train you.You will get training of flights Sales Agent Umrah Sales Agent Holidays Sales AgentIn training we will also give you stippend of 20kAnd After training you can earn upto 100k or more just like other sale agents on your performanceSo what you are thinking, this is the best opportunity to enter in Travel IndustryShare your CV and a voice note in English on Whatsapp 0327-7779928Job Type: Full-timePay: Up to Rs100,000.00 per monthWork Location: In person

INTERNEE \ FRESH

The Digital Penguin

We are a performance marketing and tech-driven company building advanced AI systems for lead generation, customer outreach, and business automation. We are looking for an experienced AI Agent Builder who can create intelligent agents capable of making outbound calls, responding to inbound calls, and handling text message conversations in a natural and human-like manner.Job Responsibilities<ul><li>Build, configure, and train AI agents for voice calling and SMS texting</li><li>Design conversational flows, logic, and behavior for different campaigns</li><li>Integrate agent with CRM systems, lead forms, and API endpoints</li><li>Optimize for high conversation quality, conversion rate, and data accuracy</li><li>Create knowledge bases, prompts, and instructions for agent training</li><li>Test agent performance, troubleshoot issues, and improve call handling</li><li>Set up workflows (call &rarr; SMS &rarr; follow-up sequence)</li><li>Ensure compliance with calling standards (TCPA, consent, disclaimers if required)</li><li>Provide ongoing support, monitoring, and optimization</li></ul>Requirements<ul><li>Proven experience building AI agents (e.g., using tools like Twilio, Vapi, ElevenLabs, OpenAI, Air.ai, or similar platforms)</li><li>Strong understanding of conversational design and prompt engineering</li><li>Ability to set up automated call flows, IVR logic, and SMS sequences</li><li>Experience integrating APIs, CRMs, or Google Sheets</li><li>Familiarity with telephony systems and call routing</li><li>Strong communication and technical troubleshooting skills</li><li>Ability to deliver fast and work independently</li></ul>What We Provide<ul><li>Access to AI tools and platforms</li><li>Clear scripts, workflows, and project documentation</li><li>Long-term work if performance is strong</li><li>Multiple agents to build across different industrie</li></ul>How to ApplyPlease include:<ul><li>Examples of AI agents you&rsquo;ve built (voice or SMS)</li><li>Tools/platforms you&rsquo;ve worked with</li><li>Your experience with call automation</li><li>Pricing or hourly rate</li><li>Availability</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

AI Agent Builder – Voice Calling & SMS Automation

Fare makers Travel Channel Int'l (Pvt.) Ltd.

Position Overview: We are looking for a motivated and customer-focused Air Ticketing Officer/ Travel Agent to work with us in Lahore. Excellent customer service, helping clients plan and book their travel needs, and guaranteeing a hassle-free and easy trip are the main responsibilities of the perfect applicant.Responsibilities:<ul><li>Engage with customers to understand their travel needs and preferences.</li><li>Provide expert advice on travel destinations, flight options, hotel accommodations, and other travel-related services.</li><li>Efficiently handle ticketing, reservations, and bookings using computerized systems.</li><li>Stay updated with the latest airline regulations, fare rules, and travel industry trends.</li><li>Handle changes to cancellations and refunds while adhering to company policies and procedures.</li></ul>Requirements:<ul><li>Proven experience as a Travel Agent/ Air ticketing Officer or in a similar role within the travel industry.</li><li>Proficiency in computerized reservation systems (GDS systems like Amadeus, Galileo, Sabre, etc.).</li><li>Strong communications, interpersonal skills and customer relation skills.</li><li>Attention to detail and accuracy in handling bookings and transactions.</li><li>Knowledge of domestic and international travel destinations, visas, and travel regulations.</li></ul>Benefits:<ul><li>Competitive basic fixed salary package.</li><li>Monthly unlimited incentives based on commissions</li><li>Dynamic and collaborative work environment</li></ul>How to Apply: Interested candidates meeting the above criteria are encouraged to send their resumes to careers@faremakers.com with the subject line &quot;Travel Agent/ Air Ticketing Officer - Lahore&quot;.Job Type: Full-timePay: From Rs30,000.00 per monthExperience:<ul><li>Travel Agency: 1 year (Required)</li></ul>Work Location: In person

Air Travel Consultant

Explore 77+ Helpline agent in Lahore this December. Find roles across top companies and apply now to boost your career.

77 helpline agent jobs IN Lahore

Helpline agent

Helpline agent

Fresh graduate (inbound calling )

Fresh graduate (inbound calling job)

INTERNEE \ FRESH

AI Agent Builder – Voice Calling & SMS Automation

Air Travel Consultant