customer service representative Jobs in Lahore

customer service representative

sales consultant

call center agent

customer support executive Jobs in Lahore

customer support executive

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

helpline agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timeJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline Agent

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>lahore (Required)</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: on siteJob Type: Full-timeJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: On the road

Fresh Graduate (inbound calling )

Job Description:One of our clients is seeking enthusiastic and customer-focused individuals to join our team as Phone Banking Officers at our Call Center in Lahore. This role involves providing exceptional customer service, assisting with banking inquiries, and promoting our financial products over the phone. Key Responsibilities:<ul><li>Handle inbound and outbound calls to provide information on banking products and services.</li><li>Assist customers with account inquiries, transactions, and technical support for digital banking.</li><li>Resolve customer complaints effectively while maintaining a high standard of customer satisfaction.</li><li>Cross-sell relevant banking products, including credit cards, loans, and deposit accounts.</li><li>Ensure compliance with banking regulations and maintain data security.</li><li>Record customer interactions and feedback accurately in the CRM system.</li><li>Requirements:</li><li>Qualification: Minimum bachelor&rsquo;s degree in any discipline.</li><li>Age: Maximum 35 years (Those above 35 please don't apply)</li><li>Males are preferred</li><li>Experience: Fresh graduates or candidates with relevant call center experience are encouraged to apply.</li><li>Skills: Excellent communication skills in English and Urdu, strong problem-solving abilities, and a customer-centric approach. Interested candidates can apply by submitting their updated resume on Indeed</li></ul>or emailing it to ehr2@askdevelopment.org. Please mention &ldquo;Phone Banking Officer &ndash; Lahore&rdquo; in the subject lineLocation: Citi Tower, Gulberg 2, LahoreJob Type: Full-timePay: Rs40,000.00 - Rs42,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Calling, helpline: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Phone Banking Officer (Fresh Graduate)

Phone Banking Officer

Cinnova International

Job Overview:Cinnova is seeking an Agentic AI Engineer with 3 to 4 years of experience in AI-driven automation, workflow orchestration, and applied ML development. The role focuses on building and deploying multi-step agent workflows using state-of-the-art frameworks and automation platforms. The engineer will work closely with senior architects to convert requirements into stable, production-ready agentic solutions.Key Responsibilities:Agentic AI Development <ul><li>Build multi-step AI agent workflows using platforms such as Microsoft Copilot Studio, Azure AI Studio Agents, AWS Bedrock Agents, or automation tools like n8n and Make.</li><li>Implement intelligent retrieval, planning, tool calling, and step-by-step task automation using LangChain, LlamaIndex, or similar libraries.</li><li>Deploy and configure agent pipelines that integrate external APIs, databases, vector stores, RPA tools, and enterprise business systems.</li><li>Ensure workflows are reliable, observable, recoverable, and optimized for latency and cost. AI and ML Engineering</li><li>Train, fine-tune, or evaluate smaller models and embeddings for specific tasks.</li><li>Configure and deploy inference endpoints using AWS Sagemaker, Azure ML, GCP Vertex AI, or on-prem platforms such as MLflow or Kubeflow.</li><li>Manage model versioning, monitoring, experiment tracking, and data pipelines.</li></ul>Automation and Integration<ul><li>Build automations that connect AI agents with CRMs, ERPs, internal tools, ticketing systems, or cloud services.</li><li>Create reusable components for agent invocation, memory management, prompt templates, and decision trees.</li><li>Work closely with DevOps to ensure stable deployments, CI/CD, and secure execution. Quality, Testing, and Reliability</li><li>Conduct stress testing, fallback logic design, and scenario validation for agentic systems.</li><li>Identify failure modes and implement error handling, guardrails, and human-in-the-loop controls.</li></ul>Required Qualifications: <ul><li>3 to 4 years of experience in AI engineering, automation engineering, or ML implementation.</li><li>Hands-on experience with LangChain, LlamaIndex, or similar frameworks for agent development.</li><li>Experience using agent platforms such as Microsoft Copilot Stack, Azure AI Studio Agents, AWS Bedrock Agents, n8n, Make, or equivalent.</li><li>Familiarity with open-source ML tools: Kubeflow, MLflow, Ray, or similar.</li><li>Experience working with AWS, Azure, or GCP for deploying AI workloads.</li><li>Strong experience building workflows that integrate APIs, data pipelines, vector stores, and external systems.</li><li>Strong skills in Python or JavaScript for implementing agent logic.</li></ul>Perks and Benefits:<ul><li>Competitive Salary</li><li>Provident Fund and Medical Allowances</li><li>Professional Training and Certifications</li><li>Paid Time Off</li><li>Semi-Annual Performance Bonus and Awards</li><li>Hajj/Umrah Leaves</li><li>Maternity/Paternity Leaves</li><li>Wedding Leaves</li><li>Long Service Bonus and Awards</li><li>Friday Lunch</li><li>Company Sports, Game Nights, Dinners</li><li>Fun and Dynamic Working Environment</li></ul>About Cinnova:Cinnova is an innovation-focused software development company helping startups and established firms with their MVPs, product design, and ongoing software development needs. With a proven track record of contributing to continuous growth, Cinnova has been part of rapid expansions and some great exits for our clients. From Blockchain technology to IoT development, AI, Machine Learning, and beyond, we have always been at the forefront of the technology landscape by bringing innovation to both startups and growth companies.Cinnova = (C)reativity + (innova)tion. This is our guiding principal both internally for our employees and externally for our customers. With that in mind, we promote a startup culture and encourage innovative ideas to incorporate in our delivery to our clients. This has been very successful as we are proud to have members who come from a startup background and continue to help Cinnova being an innovation hub.Job Type: Full-timeWork Location: In person

Agentic AI Engineer

Paklogics

Company: Paklogics Location: Lahore, Pakistan Position Type: Remote Work Hours: 5:00 PM &ndash; 2:00 AM (PKT)About the RolePaklogics is seeking a Senior Python AI/ML Engineer with excellent English communication skills to join our growing team. In this role, you will design, architect, and deploy production-grade AI systems that deliver measurable business impact.You will work on goal-oriented autonomous agents that go beyond content generation&mdash;agents capable of reasoning, executing multi-step workflows, coordinating with other agents, and making intelligent, outcome-driven decisions. These systems will act as true digital business operators within complex, real-world environments.Key ResponsibilitiesSystem Architecture &amp; Development<ul><li>Design and implement production-ready multi-agent systems using advanced orchestration frameworks.</li><li>Build autonomous agents capable of understanding business context, planning workflows, executing tasks, and optimizing outcomes.</li><li>Develop agent-to-agent communication protocols and coordination strategies.</li><li>Architect scalable, maintainable, and secure AI systems for complex business automation.</li></ul>Technical Skills &ndash; Must HaveProgramming &amp; AI<ul><li>Expert-level Python for AI/ML and system development.</li><li>Strong hands-on experience with LangChain, LangGraph, or similar agent orchestration frameworks.</li><li>Advanced integration experience with LLMs such as OpenAI GPT, Anthropic Claude, or equivalent.</li><li>Strong prompt engineering skills for complex agent behavior and reasoning.</li></ul>Data &amp; ML<ul><li>Proven ability to analyze complex datasets using statistical modeling, machine learning, and data visualization.</li><li>Solid experience in Computer Vision, including object detection, image classification, and video analysis.</li></ul>Infrastructure &amp; DevOps<ul><li>Hands-on experience with vector databases such as Pinecone, Weaviate, Chroma, or similar.</li><li>Strong knowledge of CI/CD pipelines, Docker, and security best practices.</li><li>Experience deploying microservices on AWS, GCP, and Microsoft Azure.</li></ul>Required Qualifications<ul><li>5+ years of hands-on experience in Python, AI/ML engineering, and system development.</li><li>2+ years of experience in Data Science and Computer Vision using modern frameworks.</li><li>Proven track record of deploying production AI systems at scale.</li><li>Demonstrated technical leadership on complex, high-impact software projects.</li><li>Strong verbal and written English communication skills.</li></ul>AgreementThe selected candidate will commit to working with the company for a minimum period of 1&ndash;2 years from the date of joining.Job Type: Full-timeWork Location: In person

Remote Python AI/ML

Explore 53+ Helpline agent in Lahore this January. Find roles across top companies and apply now to boost your career.

53 helpline agent jobs IN Lahore

Helpline Agent

Helpline Agent

Fresh Graduate (inbound calling )

Phone Banking Officer (Fresh Graduate)

Phone Banking Officer

Agentic AI Engineer

Remote Python AI/ML