sales executive

accounts executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

customer support executive

H-Verse Group of Companies

<ul><li>Customer Care Representative</li></ul>Acts as the first point of contact for customers needing assistance. In industries like telecom or banking, CSE's resolve issues related to billing, account updates, or service disruptions through inbound calls or live chat.<ul><li>Technical Support Specialist</li></ul>CSE's often troubleshoot software glitches, login errors, or integration problems. They collaborate with technical teams and guide customers through complex issues, often using screen-sharing tools or step-by-step guides.<ul><li>Onboarding Support Executive</li></ul>CSE's assist new customers post-sale by helping them set up their accounts, understand product features, and ensure a smooth transition from sales to active use.<ul><li>Order and Delivery Coordinator</li></ul>In e-commerce or logistics companies, CSE's track orders, resolve shipping delays, and process returns. For instance, Amazon&rsquo;s support team handles over 20 million inquiries monthly, many of which involve delivery tracking.<ul><li>Feedback and Survey Agent</li></ul>CSE's are tasked with gathering customer feedback after service interactions. This data helps companies improve their offerings and customer experience. In the healthcare sector, for example, patient satisfaction surveys are often handled by support teams.<ul><li>Social Media Support Executive</li></ul>As customers increasingly turn to platforms like Twitter or Instagram for help, CSE's monitor and respond to inquiries or complaints publicly, playing a role in both support and brand reputation.<ul><li>Product Education Specialist</li></ul>In sectors like consumer electronics or EdTech, CSE's help customers understand how to use a product effectively. This might involve conducting webinars, sharing tutorials, or updating knowledge base content.<ul><li>Billing and Payments Agent</li></ul>CSE's address queries around invoices, payment failures, refund requests, or pricing plan changes.Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (Female)

ADVISIBLE TECHNOLOGIES

Job Title: Customer Support Executive &ndash; SEO &amp; GMB (Technical Background Preferred)Location: Office #1110, Al Hafeez Executive, Gulberg III, Lahore Job Type: Full-Time/ On-Site Shift Timing: 7:00 PM &ndash; 4:00 AM (Night Shift) Industry: Digital Marketing &amp; SEO Services Salary: Competitive Basic + High Commission + BonusesJob Description: We are hiring a Customer Support Executive for our SEO and GMB campaigns who can handle client communication professionally and also understands the technical aspects of SEO and website development.Key Responsibilities:<ul><li>Communicate with clients regarding SEO, GMB, and website-related updates, progress, and requirements.</li><li>Handle GMB optimization tasks such as listing updates, posting, reviews guidance, keywords, rankings, and troubleshooting suspensions.</li><li>Understand Technical SEO including crawling, indexing, website speed, schema, sitemaps, backlinks, and ranking factors.</li><li>Coordinate with the web development team regarding website fixes, technical issues, errors, hosting/domain updates, and on-site improvements.</li><li>Track SEO performance and prepare weekly reports for clients.</li><li>Resolve client concerns, answer queries, and ensure satisfaction with campaign progress.</li><li>Follow up with technical and SEO teams to ensure timely issue resolution.</li><li>Maintain proper documentation of client communications, instructions, and updates.</li><li>Suggest improvements and additional services when required.</li></ul>Requirements:<ul><li>Experience in customer support within SEO or digital marketing is preferred.</li><li>Practical understanding of Google My Business (GMB) processes and optimization.</li><li>Basic knowledge of website development (WordPress preferred) to understand and explain technical issues.</li><li>Familiarity with SEO tools such as Google Search Console, Google Analytics, Ahrefs, Moz, or SEMrush.</li><li>Strong communication, problem-solving, and client-handling skills.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li></ul>Benefits:<ul><li>Work with international clients.</li><li>Exposure to SEO + GMB + technical development workflows.</li><li>Growth opportunities in management and technical SEO roles.</li></ul>What We Offer:<ul><li>Fixed basic salary with an attractive commission structure and monthly bonuses.</li><li>Friendly, supportive, and professional office environment.</li><li>Opportunity to work with a fast-growing digital marketing agency.</li><li>Career growth and development opportunities.</li></ul>How to Apply:Ready to take your digital marketing sales career to the next level? Send your resume via WhatsApp at: 0321-7997250Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Executive – SEO & GMB (Night Shift/On-Site)

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Vortexian Tech (SMC-Pvt) Ltd

Call Center Executive (Freshers) &ndash; UK. Telesales CampaignLocation: Near LCWU, Lahore (On-site) Shift: 02:00 PM &ndash; 10:00 PM (Monday&ndash;Saturday) Days Off: Sunday Job Type: Full-Time Salary: Rs. 30,000 + Incentives/SaleAbout the RoleWe are hiring fresh, confident for U.K.-Mobility Campaign.This is an excellent opportunity for freshers who want to begin a professional career, improve communication skills, and earn attractive performance-based incentives. No previous call center experience is required.Key Responsibilities<ul><li>Make outbound calls to UK. customers regarding Mobile Selling services</li><li>Deliver clear, confident, and professional sales pitches</li><li>Generate qualified leads and achieve weekly/monthly targets</li><li>Update CRM, call logs, and follow-up records accurately</li><li>Handle basic objections with a positive, customer-focused approach</li></ul>Eligibility Criteria<ul><li>Strong English communication and listening skills</li><li>Freshers &amp; recent graduates are strongly encouraged to apply</li><li>Confident, energetic, and willing to learn</li><li>Comfortable working Evening shift (U.K. Time Zone)</li><li>Must be available for on-site work in Near LCWU, Lahore</li></ul>What We Offer<ul><li>Fixed salary + high performance incentives</li><li>Sunday off for better work&ndash;life balance</li><li>Complete professional training for beginners</li><li>Supportive, clean, and growth-oriented work environment</li><li>Fast-track career progression:</li></ul>Executive &rarr; Senior Executive &rarr; Closer &rarr; Team Lead &rarr; SupervisorJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Call Center Executive (Freshers) – UK Telesales Campaign

TECHNOSYS 

Location: Lahore Job Type: Full-Time Timings : 9 am - 6 PMJob Overview:We are looking for a skilled and customer-focused Software Support Executive to provide technical support and guidance to clients using our ERP software across various domains, including fast food, bakery, fashion retail, and supermarket operations. The ideal candidate should have strong problem-solving abilities, an understanding of software workflows, and the capability to communicate solutions clearly to clients.Key Responsibilities:Client Support &amp; Issue Resolution:<ul><li>Provide first-level support to clients through calls, WhatsApp, remote sessions, or in-person visits.</li><li>Troubleshoot software-related issues and guide clients toward quick and effective solutions.</li><li>Log, track, and follow up on support tickets until resolution.</li><li>Maintain high-quality and timely responses to ensure client satisfaction.</li></ul>Software Installation &amp; Configuration:<ul><li>Assist in installing, updating, and configuring ERP software at client locations.</li><li>Ensure seamless setup by understanding client-specific processes (POS, inventory, accounts, CRM, etc.).</li><li>Coordinate with the technical team for escalations or advanced configuration.</li></ul>Training &amp; Client Onboarding:<ul><li>Train new clients on software features, modules, and best practices.</li><li>Assist clients in understanding POS operations, inventory handling, reporting, and billing.</li><li>Support them during the onboarding phase to ensure smooth adoption of the system.</li></ul>Domain-Specific Support:<ul><li>Provide support tailored to retail categories such as fast food, bakery, fashion retail, and supermarkets.</li><li>Understand domain workflows (recipes, inventory, barcode management, pricing, discounts, cashier operations, etc.) to offer relevant guidance.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain logs of all client interactions, issues, and resolutions in the support system.</li><li>Prepare daily/weekly reports for management review.</li><li>Document recurring issues and suggest improvements to the development or QA teams.</li></ul>Requirements:<ul><li>Bachelor's degree in IT, Computer Science, or a related field (preferred).</li><li>Experience in software support, POS systems, or ERP support is an advantage.</li><li>Strong understanding of software operations, databases, and basic troubleshooting.</li><li>Excellent communication and customer-handling skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

ERP Software Support Executive

Assistsup

Office-Based CRM &amp; Client Support Executive &ndash; Bahria TownWe&rsquo;re hiring an energetic, English-fluent professional to join our office in Bahria Town Lahore. This role is all about taking care of our current clients &mdash; no cold calling or sales! Just smart, organized support to keep our systems and service running smoothly.What You&rsquo;ll Do:<ul><li>Manage and update our CRM system daily</li><li>Handle customer support tasks via calls, emails &amp; chat (English fluency is a must!)</li><li>Create and follow up on WOs (Work Orders) and POs (Purchase Orders)</li><li>Keep track of pending WOs and make sure they move forward</li><li>Handle paperwork and digital files related to client accounts</li><li>Update management and team on important client updates</li><li>Use tools like MS Office, Google Sheets, Docs, and Forms</li><li>Make sure nothing slips through the cracks!</li></ul>Work Schedule:<ul><li>6:00 PM to 3:00 AM (Pakistan Time)</li><li>Office-based role in Bahria Town</li><li>Weekend availability is a BIG plus &ndash; extra pay for weekend work!</li></ul>You&rsquo;re a Great Fit If You:<ul><li>Speak and write fluent English (you&rsquo;ll be talking to international clients)</li><li>Are detail-oriented and love keeping things organized</li><li>Know your way around MS Office and Google applications</li><li>Can keep calm and solve problems when things get a little messy</li><li>Are energetic, proactive, and love improving systems</li><li>Are punctual and reliable</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Extra pay for weekend availability</li><li>A stable job with room to grow</li><li>Training and full support from a friendly team</li><li>A professional but relaxed office environment</li></ul>Location:<ul><li>Office-based in Bahria Town, Lahore.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Office-Based CRM & Client Support Executive ( Bahria Town)

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

Explore 1572+ Customer support executive in Lahore this December. Find roles across top companies and apply now to boost your career.