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customer support executive

Nessovo solutions

We are looking for a dynamic and proactive Customer Support Executive who can also take charge of upselling and converting leads into sales. This is a dual-role position where you&rsquo;ll handle customer queries, provide excellent support, and also focus on promoting our products/services to existing and potential clients.Key Responsibilities:<ul><li>Handle incoming customer queries via chat, email, and calls in a professional manner.</li><li>Build and maintain strong relationships with customers.</li><li>Understand customer needs and recommend suitable products/services.</li><li>Follow up with leads and convert them into paying customers.</li><li>Manage complaints or concerns quickly and efficiently.</li><li>Maintain accurate records of interactions and sales.</li><li>Collaborate with internal teams to ensure smooth customer experience.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken and written).</li><li>Strong interpersonal and customer-handling skills.</li><li>Must be confident, persuasive, and sales-oriented.</li><li>Positive attitude with a focus on customer satisfaction.</li><li>Ability to multitask and work under pressure.</li><li>Previous experience in customer support or sales is a plus.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive

Dubizzle Labs

<div>
 Dubizzle Labs is seeking
 
 Operations &amp; Customer Support Executives
 
 to support our
 
 Dubizzle KSA
 
 operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
 </li>
 <li>
 Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
 </li>
 <li>
 Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
 </li>
 <li>
 Record Keeping: Maintain accurate logs of client interactions for future reference.
 </li>
 <li>
 Internal Coordination: Work closely with internal teams to streamline operational workflows.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Must-Have:
 
 
 
 <ul>
 <li>
 Fluency in Arabic (Speaking, Reading, and Writing) &ndash; Essential for seamless client communication.
 </li>
 <li>
 Proficiency in English (Speaking, Reading, and Writing).
 </li>
 <li>
 Strong communication and coordination skills to interact effectively with clients and internal teams.
 
 
 
 </li>
 </ul>
 
 Good-to-Have
 
 
 
 ✔️ Bachelor&rsquo;s degree in a relevant field.
 
 
 ✔️ Experience with
 
 Microsoft Excel and Office tools.
 
 
 
 If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
</div>

Operation & Customer Support Executive

RepairDesk

<div>
 
 
 RepairDesk
 
 is a modern repair shop management software with 40+ powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage inventory, and run profitable repair stores.
 
 
 Tasks
 
 
 This is a full-time on-site role for a Customer Support Executive at RepairDesk in Lahore. The Client Support Executive will be responsible for ensuring customer satisfaction, effective communication, account management, sales support, and consulting services on the repair shop management software.
 
 
 <ul>
 
 <li>
 Provide remote software training to customers and follow up customers to make sure they&rsquo;re using the software.
 </li>
 
 <li>
 Address customer complaints in a compassionate and patient manner via live chat and telephone.
 </li>
 
 <li>
 Research and follow-up with customer issues and report customer requests to the development team.
 </li>
 
 <li>
 Maintain a competent understanding of the company&rsquo;s products and their functions.
 </li>
 
 <li>
 Follow company communication procedures, policies, and guidelines at all times.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 2-3 years of experience related to client communication.
 </li>
 
 <li>
 Outstanding written and verbal English communication skills.
 </li>
 
 <li>
 Proven experience of customer interaction via Live Chat, Email &amp; Call.
 </li>
 
 <li>
 Demonstrated experience using standard office software (such as MS Office, TeamViewer, Ring Central or similar call-center solutions) &amp; web based technologies (such as dropbox and google drive etc).
 </li>
 
 <li>
 Preference will give to those who has working experience in a high-volume call center environment.
 </li>
 
 <li>
 Preference will be given to those who has IT/technical background or experience, knowledge about ERP or worked in a SaaS based software company.
 </li>
 
 <li>
 
 Shift Time: 7 pm to 4 am (Pakistan Time)
 
 </li>
 
 </ul>
 
 Benefits
 
 <ul>
 
 <li>
 Health Insurance (IPD)- Self, Spouse &amp; Children
 </li>
 
 <li>
 Provident Fund
 </li>
 
 <li>
 Paid Leaves (Casual, Medical &amp; Annual)
 </li>
 
 <li>
 Subsidise Lunch/Dinner
 </li>
 
 <li>
 Maternity &amp; Paternity Benefits
 </li>
 
 <li>
 Quarterly Performance Bonuses
 </li>
 
 <li>
 Paid Trips &amp; Tours
 </li>
 
 <li>
 Profit/Stocks Sharing Plan (Tenured Employees)
 </li>
 </ul>
</div>

Customer Support Specialist

Zameen.com

<div>
 
 Zameen.com is looking to hire a passionate candidate for its &lsquo; Customer Services Executive (Outbound)&rsquo; post.
 
 
 
 
 
 
 About Us:
 
 
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 
 Job Description:
 
 
 
 As a Tele Sales - Sales Consultant, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 - Understanding clients requirements
 
 
 - Ensure that clients are thoroughly briefed about relevant property units.
 
 
 - Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 - Follow up with clients to understand evolving change in requirements.
 
 
 - Maintain good relationship with the clients.
 
 
 
 
 
 
 Requirements:-
 
 
 
 - Education to degree level or equivalent practical experience.
 
 
 - Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 -1 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 - Strong communication skills.
 
 
 
 
 
 
 Benefits:-
 
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 - An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 - Local and international exposure with our partner ventures.
 
</div>

Customer Services Executive (Outbound)

HR Professional

We are looking for the ERP Software Support Executive in our Office.Qualification: Bachelor's in Software EngineeringHaving Knowledge of ERP softwareERP software support experience will be preferred (at-least 1-2 Years)Location:Lahore (On-Site)Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Have you done bachelor's in Software Engineering?</li><li>How much experience do you have as ERP Software Support role?</li><li>Are you comfortable with On-Site job? (Near University of Lahore Bhobtiyan Chowk, Lahore)</li></ul>Work Location: In person

ERP Support Executive

OVERJET

<div>
 
 Lead the Future of Dentistry.
 
 
 
 Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we&rsquo;re looking for talented people to fulfill our mission: improve oral health for all.
 
 
 Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
 
 
 Simply put, there&rsquo;s no better place to accelerate your career. Come join us!
 
 
 
 The Role
 
 
 
 The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet&rsquo;s cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations.
 
 
 We&rsquo;re a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science, and product. We work closely with sales, product, clinical, and customer success teams to rapidly iterate the Platform and delight clinicians and patients. Join us to transform both your next dentist appointment and the future of global oral healthcare!
 
 
 We are looking for a Customer Support Engineer with strong technical and interpersonal skills, who will serve as the primary Support Engineer for the Overjet IRIS Image Capture platform.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide support to live customers via email, phone and meetings as required
 </li>
 <li>
 Utilize a combination of cloud based and open source tools and frameworks to solve complex data problems
 </li>
 <li>
 Write efficient and scalable code, ensuring code quality and adherence to best practices
 </li>
 <li>
 Troubleshoot and resolve software defects and performance issues
 </li>
 <li>
 Work cross-functionally with product, engineering, clinical and customer success teams to streamline the support processes for our IRIS customers
 </li>
 <li>
 Ability to be "on-call" on non-working hours periodically, as needed and planned for by the team
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent academic background in Computer Science or other related field
 </li>
 <li>
 2-5 years of experience of Software Engineering experience
 </li>
 <li>
 3+ years of SaaS experience
 </li>
 <li>
 Experience with customer support
 </li>
 <li>
 Experience with Dental Practice Management Systems and Imaging Systems (nice to have)
 </li>
 <li>
 Excellent customer-facing communication skills
 </li>
 <li>
 Excellent verbal and written communication in English is required
 </li>
 <li>
 Ability to thrive in a fast-paced, technical, and mission-focused environment
 
 
 </li>
 </ul>
 
 Why Overjet?
 
 
 
 <ul>
 <li>
 Competitive Compensation and Equity
 </li>
 <li>
 Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
 </li>
 <li>
 401k plans with a matching program
 </li>
 <li>
 Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
 </li>
 <li>
 Life and AD+D Insurance
 </li>
 <li>
 8 weeks Paid Parental Leave
 </li>
 <li>
 Optional HSA with Employer contribution
 </li>
 <li>
 Flexible Time Off and company paid holidays
 </li>
 <li>
 Annual Learning and Development Stipend
 </li>
 <li>
 Work from Home Stipend
 
 
 </li>
 </ul>
 
 Our Hybrid Workplace
 
 
 
 We have a unique hybrid workplace at Overjet &mdash; which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
 
 
 Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these &ldquo;geo-hubs&rdquo; come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
 
 
 Our People Team is happy to answer any questions about what hybrid work means for your specific role!
 
 
 
 Overjet's Values
 
 
 
 <ul>
 <li>
 Excellence: We set ambitious goals and strive for excellence.
 </li>
 <li>
 Velocity: We focus, act with urgency, and deliver results.
 </li>
 <li>
 Ownership: We take ownership, dive deep and solve problems.
 </li>
 <li>
 Win-win: We play to win, setting ourselves and our customers up for success.
 </li>
 <li>
 Growth: We stay curious, seek feedback, and continuously learn and grow.
 
 
 </li>
 </ul>
 
 Company Recognition
 
 
 
 <ul>
 <li>
 Honored as one of the 2025 Best Places to Work by Built In and 2024 Best Places to Work by Built In
 </li>
 <li>
 Named one of the TIME Best Inventions of 2024
 </li>
 <li>
 Recognized in Newsweek&rsquo;s Most Loved Workplaces in America 2024
 </li>
 <li>
 Won the Dental Health category at the Digital Health Awards 2024
 </li>
 <li>
 and 2024 Best Places to Work by Built In
 </li>
 <li>
 Recognized as one of the Top Startups of 2023 by LinkedIn
 </li>
 <li>
 Named one of the 2023 World&rsquo;s Most Innovative Companies by Fast Company
 </li>
 <li>
 Included on the definitive 2022 Forbes AI 50
 </li>
 <li>
 Featured in Bloomberg, Forbes, Fast Company, and TechCrunch
 
 
 </li>
 </ul>
 
 EEOC
 
 
 
 
 Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
 
 
 
 
 If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
 
</div>

Customer Support Engineer

Magnatec Systems Private Limited

Job Overview:We are seeking an experienced and highly skilled IT Support Executive with at least 3 years of hands-on experience in managing and troubleshooting IT systems. The ideal candidate will have in-depth technical knowledge, strong problem-solving abilities, and the capability to ensure smooth and secure IT operations across the organization.Key Responsibilities:<ul><li>Provide technical support for hardware, software, and network issues (onsite &amp; remote)</li><li>Install, configure, and maintain operating systems, applications, and IT equipment</li><li>Troubleshoot and resolve complex IT problems in a timely manner</li><li>Administer user accounts, permissions, email setups, and security configurations</li><li>Maintain and monitor network devices (routers, switches, firewalls)</li><li>Ensure regular backups, disaster recovery readiness, and data security compliance</li><li>Keep IT asset inventory updated and ensure proper documentation</li><li>Collaborate with vendors for procurement, repairs, and system upgrades</li><li>Apply system updates, patches, and security fixes regularly</li><li>Train and assist staff in using IT systems effectively and securely</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>Minimum 3 years of proven IT support experience in a corporate environment</li><li>Strong knowledge of Windows, Microsoft Office Suite, and system administration</li><li>Proficiency in networking (LAN, WAN, VPN, TCP/IP)</li><li>Experience with hardware troubleshooting (PCs, printers, servers, network devices)</li><li>Knowledge of IT security best practices and backup strategies</li><li>Familiarity with Active Directory &amp; Microsoft 365 administration</li><li>Excellent problem-solving, communication, and interpersonal skills</li><li>Ability to work independently and handle multiple tasks efficiently</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Excutive

Explore 1222+ Customer support executive in Lahore this September. Find roles across top companies and apply now to boost your career.