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customer success analyst (data analyst) Jobs in Lahore

customer success analyst (data analyst)

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billing analyst

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a Billing Analyst, you will serve as the main point of contact for all billing-related inquiries. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes. You will Interact with internal departments to ensure the timely handling and resolution of cases and assist our sales team in an operational capacity to close a sale and generate quotes. This will require an intimate understanding of how the Quote-to-Cash process works and being able to troubleshoot issues as they come up. Motive is seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.
 
 
 
 What You'll Do
 
 
 
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 Oversee the billing status of accounts by researching and resolving any billing inconsistencies and errors
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 Analyze billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary
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 Create standard invoices and customize invoices, ensuring accurate billing information and adhering to established billing cycles
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 Analyzing billing data, identifying trends, and preparing reports to track billing performance and identify potential issues
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 Working with sales, order management, billing/collections, customer success, tax, enterprise systems and other departments to ensure smooth billing processes and address any billing-related issues
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 Adhering to internal and external regulations related to billing and accounting
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 Resolving customer billing inquiries and issues, providing clear and timely communication to customers
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 Oversee the billing status of accounts by researching and resolving any billing inconsistencies and errors
 </li>
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 Analyze billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary
 </li>
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 Create invoice templates to automate customized billing
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 Review and validate credits/refunds as well as issue refunds, review payment disputes, and chargebacks
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 Review accounts with discrepancies, perform audit, and provide solutions
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 Evaluate the billing process and recommend improvements where possible
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 Ensure proper period cut-off for month-end close procedures
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 Be the point person to answer billing-related support cases
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 Provide accurate and timely reporting
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 Generate reports based on specific needs
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 Comfortable working with spreadsheets, internet applications, and ERP systems
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 Maintain the integrity and accuracy of data while entering it into various electronic systems
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 Collaborate closely with other functional teams to ensure data quality and consistency
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 Serve as the primary point of contact for billing-related support cases related to MM/ENT/STRAT
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 Handle issues related to enterprise billing and prepare customized invoicing according to requirements
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 Conduct trainings for new hires
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 Create, maintain and continuously update SOPs
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 Implement process enhancements and automation to streamline workflows
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 Participate in account audits, purchase orders, sales tax exemptions and billing compliance reviews
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 2-4 years of experience in a Billing or Billing-related role
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 Independent self-starter and adaptable in a fast-paced and changing environment
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 Excellent communication skills (written and verbal)
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 High level of attention to detail
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 Ability to work well with ambiguity, solve problems, and think on your feet
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 Expertise with Google Suite and Microsoft Office
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 A good command of Excel and Google Sheets
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 Comprehensive knowledge of Zuora is a plus
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 Expertise in Salesforce.com is a plus
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 Bachelor's (BA/BS) degree in accounting or finance is a plus
 
 
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 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Billing Analyst

Telelinkz

We are looking for an experienced Accounts Receivable (AR) Executive with strong analytical skills and deep understanding of U.S. medical billing workflows. The ideal candidate will manage claim follow-ups, identify underpayments, resolve denials, and ensure maximum reimbursement for our clients.Key Responsibilities:<ul><li>Perform daily AR follow-up with insurance companies to ensure timely payments.</li><li>Analyze aging reports and prioritize claims based on payer and aging bucket.</li><li>Work denials and rejections; initiate appeals with payers as needed.</li><li>Identify trends in non-payment, partial payments, and denials.</li><li>Coordinate with billing and coding teams to prevent recurring issues.</li><li>Maintain accurate documentation of all follow-up activities in the EHR/PM system.</li><li>Meet daily productivity and quality benchmarks set by management.</li></ul>Requirements:<ul><li>Minimum 2+ years of experience in U.S. medical billing AR follow-up.</li><li>In-depth knowledge of EOBs, ERAs, denials, and claim life cycle.</li><li>Strong understanding of payer policies (Medicare, Medicaid, BCBS, Commercial).</li><li>Familiar with EHRs such as Athena, eCW, AdvancedMD, CharmHealth, or Kareo.</li><li>Excellent English communication skills (verbal and written).</li><li>Strong analytical, time management, and problem-solving abilities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>It's an onsite night shift job position from 8pm to 5am, so are you able to do work during this time shift?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>AR: 1 year (Required)</li></ul>Work Location: In person

AR Executives

Argon Tech

We are seeking an experienced Medical Billing Support Manager with excellent communication skills and a proven track record of directly managing client relationships. The ideal candidate will oversee medical billing support operations, ensure compliance with billing standards, and act as the primary point of contact for clients, delivering timely updates and resolving issues efficiently.Key Responsibilities<ul><li>Manage and oversee daily medical billing support operations to ensure accuracy, compliance, and timely claim processing.</li><li>Serve as the primary point of contact for clients, maintaining direct communication to address inquiries, escalations, and performance updates.</li><li>Communicate billing status, denials, AR follow-ups, and resolution timelines clearly to clients.</li><li>Coordinate with internal billing, coding, and AR teams to resolve complex billing issues.</li><li>Monitor KPIs, billing turnaround times, and client SLAs to ensure service quality.</li><li>Handle client escalations professionally and provide effective solutions.</li><li>Ensure compliance with HIPAA, payer guidelines, and healthcare billing regulations.</li><li>Prepare and present regular reports to clients on billing performance and improvements.</li><li>Train and mentor billing support staff on communication best practices and billing workflows.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or a related field (preferred).</li><li>5+ years of experience in medical billing, with at least 2 years in a supervisory or managerial role.</li><li>Strong experience in direct client communication within a medical billing or healthcare services environment.</li><li>Excellent verbal and written communication skills, with the ability to explain complex billing matters clearly.</li><li>In-depth knowledge of medical billing processes, CPT, ICD-10, HCPCS, AR, and denial management.</li><li>Strong problem-solving, leadership, and conflict-resolution skills.</li><li>Ability to manage multiple clients and priorities in a fast-paced environment.</li></ul>Preferred Qualifications<ul><li>Experience working with US healthcare clients and payers.</li><li>Familiarity with major billing software and EHR systems.</li><li>Experience handling client reviews, audits, and performance meetings.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Johar Town: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Application Question(s):<ul><li>Please share your current salary, expected and notice period.</li></ul>Experience:<ul><li>Support Manager: 6 years (Preferred)</li></ul>Work Location: In person

Medical Billing Support Manager

Cybernet Internet Services Pvt. Ltd.

About Us Cybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We operate in 25 cities with more than 1,500 B2B clients for enterprise solutions and over 200,000 B2C consumers of Stormfiber.Our diverse team is dedicated to achievement. We empower our people to use their talents and skills to perform at their best. We grow because our people grow with us. Join the Cybernet family.Summary:We are looking for a detail-oriented FDO &ndash; Billing to manage billing operations and ensure accuracy in invoicing and account reconciliations. You will handle billing inquiries and maintain accurate records, working closely with Finance, Customer Support, and Operations teams.Responsibilities<ul><li>Reconcile billing discrepancies and resolve issues in coordination with relevant teams</li><li>Handle billing-related inquiries from customers via phone or email</li><li>Maintain accurate records of billing transactions and adjustments</li><li>Update customer information in billing systems and CRM software</li><li>Prepare periodic billing reports and summaries for management</li></ul>Requirements (Males only)<ul><li>High school diploma; BSc/BA.</li><li>Experience in billing, or customer service role</li><li>Knowledge of billing software or CRM tools</li><li>Good numerical and analytical skills</li><li>Good communication and interpersonal skills</li><li>Attention to detail and accuracy in processing invoices and records</li><li>Ability to work collaboratively with internal teams</li></ul>Job Type: Full-timePay: Rs48,000.00 - Rs50,000.00 per monthWork Location: In person

Front Desk Officer (Males)

Physicians Revenue Group

Job Title: Billing Executive (AR) Office Hours: 07:00 PM to 04:00 AM Location: LahoreResponsibilities:<ul><li>Oversee accurate billing and coding (ICD-10, CPT, HCPCS) for medical services.</li><li>Manage outstanding accounts, including claim follow-ups, denials, and unpaid balances.</li><li>Resolve denied claims and work with insurance companies to maximize reimbursement.</li><li>Post payments, adjustments, and denials to patient accounts.</li><li>Submit clean claims to insurance providers and track resolution.</li><li>Generate and analyze accounts receivable reports.</li><li>Ensure compliance with healthcare regulations and billing practices.</li><li>Lead and guide junior billing staff for optimal performance.</li><li>Address and resolve billing inquiries from patients, providers, and insurance companies.</li></ul>Requirements:<ul><li>1+ years of experience in medical billing (AR), ideally in healthcare.</li><li>Strong knowledge of ICD-10, CPT, HCPCS codes, and claims processes.</li><li>Excellent communication, problem-solving, and organizational skills.</li><li>Proficiency in billing software and MS Office (Excel, Word).</li><li>Availability to work from 07:00 PM to 04:00 AM.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How would you rate your communication skill out of 5?</li><li>Are you available for working at 07:oo pm to 04:00 am ?</li><li>How many Years experience do you have in Medical Billing ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Billing Executive - AR

We are seeking a highly organized and client-focused Medical Billing Account Manager to serve as the primary liaison between healthcare providers and our medical billing team. The ideal candidate will manage client accounts, oversee end-to-end revenue cycle performance, and ensure accurate, timely, and compliant medical billing operations.This role requires strong knowledge of medical billing, insurance claims, denial management, and payer workflows, along with exceptional communication and relationship management skills.Key Responsibilities<ul><li>Client &amp; Account Management</li><li>Act as the primary point of contact for assigned medical billing clients</li><li>Build strong, long-term relationships with healthcare providers and practice administrators</li><li>Conduct regular client meetings to review billing performance, KPIs, and revenue trends</li><li>Address client questions, concerns, and escalations in a timely and professional manner</li></ul>Revenue Cycle Oversight<ul><li>Oversee the full medical billing lifecycle: charge entry, coding review, claim submission, payment posting, denial management, and collections</li><li>Monitor claim acceptance rates, denial trends, AR aging, and reimbursement timelines</li><li>Identify revenue leakage and recommend process improvements to maximize collections</li><li>Ensure accurate and timely resolution of denied and underpaid claims</li></ul>Operational Coordination<ul><li>Coordinate with internal billing, coding, AR, and compliance teams</li><li>Ensure client-specific payer rules, fee schedules, and workflows are followed</li><li>Support onboarding of new clients, including data migration and workflow setup</li><li>Maintain accurate documentation of client requirements and SOPs</li></ul>Reporting &amp; Analytics<ul><li>Prepare and present monthly and quarterly billing performance reports</li><li>Track KPIs such as clean claim rate, days in AR, denial rate, and collection percentage</li><li>Provide actionable insights to clients to improve revenue cycle outcomes</li></ul>Compliance &amp; Quality Assurance<ul><li>Ensure compliance with HIPAA, payer guidelines, and healthcare regulations</li><li>Monitor billing accuracy and audit reports to maintain high quality standards</li><li>Stay current on changes in CPT, ICD-10, HCPCS codes, and payer policies</li></ul>Required Qualifications<ul><li>5+ years of experience in medical billing or revenue cycle management</li><li>3+ year of experience in an account management or client-facing role (preferred)</li><li>Strong knowledge of insurance claims, EOBs, denials, and payer processes</li><li>Experience working with EHR and practice management systems</li><li>Understanding of CPT, ICD-10, and HCPCS coding fundamentals</li><li>Excellent verbal and written communication skills</li><li>Strong analytical and problem-solving abilities</li><li>Ability to manage multiple client accounts simultaneously</li></ul>Preferred Qualifications<ul><li>Experience managing multi-specialty billing</li><li>Familiarity with RCM metrics and reporting tools</li><li>Prior experience working in a medical billing company or healthcare services organization</li><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field</li><li>Certified Professional Biller (CPB) or similar certification (a plus)</li></ul>Key Skills &amp; Competencies<ul><li>Client relationship management</li><li>Medical billing and claims expertise</li><li>Denial management and revenue recovery</li><li>Attention to detail and accuracy</li><li>Time management and prioritization</li><li>Data analysis and reporting</li><li>Collaborative team player</li><li>Customer service mindset</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Johar Town: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Application Question(s):<ul><li>Please share your current salary, expected and notice period. </li></ul>Experience:<ul><li>revenue cycle management: 5 years (Preferred)</li></ul>Work Location: In person

Medical Billing Account Manager

BLMS SMC PVT LTD

Job Description:About the Role We&rsquo;re looking for a detail-oriented Medical Biller with at least one year of billing experience and a solid understanding of Revenue Cycle Management. In this role, you&rsquo;ll handle accurate claim preparation, timely submissions, and consistent follow-up to help ensure the organization receives proper reimbursement.Key Responsibilities<ul><li>Prepare, review, and submit electronic and paper claims.</li><li>Check billing data for accuracy and confirm that all claims meet payer and industry rules.</li><li>Follow up on claims, address denials, and submit appeals when needed.</li><li>Post payments, reconcile accounts, and resolve billing issues.</li><li>Protect patient information and follow all HIPAA requirements.</li><li>Work with providers, patients, and insurance representatives to keep billing moving smoothly.</li><li>Review aging reports and track outstanding balances.</li></ul>Requirements<ul><li>At least 1 year of medical billing experience.</li><li>Hands-on experience with RCM processes.</li><li>Strong knowledge of CPT, ICD-10, and HCPCS coding.</li><li>Familiarity with EMRs and billing software.</li><li>Strong attention to detail, problem-solving ability, and clear communication.</li><li>Able to work independently and meet deadlines.</li></ul>Preferred Qualifications<ul><li>Billing or coding certification (CPC, CPB, or similar).</li><li>Experience with systems like Athena, Kareo, or Epic.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Billing and Payment Specialist

Explore 89+ Billing analyst in Lahore this January. Find roles across top companies and apply now to boost your career.