customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

data analyst

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customer success analyst data analyst

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Constellation's Dealership Group (https://constellationdealer.com) provides software and related services to dealerships across North America. It is comprised of market leading product lines which offer mission critical software across the following specialized dealership markets: Outdoor Power Equipment (&ldquo;OPE&rdquo;), Power Sports, Agriculture, Lift Truck, RV, and Marine. The Constellation Dealership group is part of Constellation Software Inc., a Canadian-based company, with annual revenues of approximately $3.5 billion.
 <br/>
 <br/>
 <strong>
  Division Link:
 </strong>
 https://constellationdealer.com
 <br/>
 <br/>
 <strong>
  Position
  <br/>
  <br/>
 </strong>
 The Constellation Dealership Groups OPE Business team is seeking a
 <strong>
  Customer Success Analyst
 </strong>
 to join our Lahore office. This role is pivotal in leveraging customer data to provide actionable insights that enhance the customer experience and reduce controllable attrition. The ideal candidate is
 <strong>
  analytical, customer-focused, and proactive
 </strong>
 , with the ability to translate complex data into clear recommendations for cross-functional teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities &amp; Outcomes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attrition Reduction: Deliver insights that help reduce controllable customer attrition by 15%.
  </li>
  <li>
   Customer Attrition Analysis:
  </li>
  <ul>
   <li>
    Gather, validate, and reconcile data from multiple sources.
   </li>
   <li>
    Develop and maintain an exit interview process.
   </li>
   <li>
    Identify and share customer churn trends with management.
   </li>
  </ul>
  <li>
   Net Promoter Score (NPS) Management:
  </li>
  <ul>
   <li>
    Partner with a 3rd-party marketing provider.
   </li>
   <li>
    Manage customer lists, follow-up with non-respondents, and ensure system updates.
   </li>
   <li>
    Generate and analyze reports to identify customer sentiment trends.
   </li>
  </ul>
  <li>
   Support Ticket Analysis:
  </li>
  <ul>
   <li>
    Highlight recurring product or R&amp;D issues by analyzing support tickets.
   </li>
   <li>
    Recommend priority customers for proactive outreach.
   </li>
  </ul>
  <li>
   Customer Health Reporting:
  </li>
  <ul>
   <li>
    Create and distribute customer report cards (ticket statistics, product usage, survey results).
   </li>
   <li>
    Categorize customers into red, yellow, or green risk levels for management follow-up.
   </li>
  </ul>
  <li>
   Ad-Hoc Analysis: Support leadership with one-time or special analytical projects as needed.
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Financial &amp; Analytical Acumen: Ability to perform deep data analysis and translate findings into actionable strategies.
  </li>
  <li>
   Excel Expertise: Advanced proficiency with large datasets, pivot tables, data merging, integrations, reporting, and dashboard creation.
  </li>
  <li>
   Communication Skills: Strong written and verbal presentation abilities; capable of simplifying complex insights.
  </li>
  <li>
   Work Ethic: Proactive, efficient, and self-directed, with persistence in problem-solving.
  </li>
  <li>
   Collaboration: Strong interpersonal skills to effectively partner with cross-functional leadership teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational &amp; Technical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferred in Accounting, Business Management, or related field).
  </li>
  <li>
   1&ndash;3 years of data analysis experience (Financial Planning &amp; Analysis, Sales Operations, Marketing, or related).
  </li>
  <li>
   Basic accounting knowledge preferred.
  </li>
  <li>
   Strong command of Microsoft Office, especially Excel (advanced level).
  </li>
  <li>
   Familiarity with Windows operating systems and basic hardware troubleshooting.
  </li>
  <li>
   Excellent attention to detail with the ability to learn quickly.
  </li>
  <li>
   Customer service orientation: polite, professional, and tactful in communication.
  </li>
  <li>
   Outstanding command of English (written and spoken); international exposure (North America/UK) is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Schedule
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standard Hours: 9:00 AM &ndash; 6:00 PM (Eastern Standard Time).
  </li>
  <li>
   Flexibility: Must be willing to work weekends if required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Customer Success Analyst (Data Analyst)

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
Constellation's Dealership Group (https://constellationdealer.com) provides software and related services to dealerships across North America. It is comprised of market leading product lines which offer mission critical software across the following specialized dealership markets: Outdoor Power Equipment (&ldquo;OPE&rdquo;), Power Sports, Agriculture, Lift Truck, RV, and Marine. The Constellation Dealership group is part of Constellation Software Inc., a Canadian-based company, with annual revenues of approximately $3.5 billion.</div><div></div><div>
Division Link: https://constellationdealer.com</div><div></div><div>
Position:</div><div>
The Constellation Dealership Groups OPE Business team is seeking a Customer Success Analyst to join our Lahore office. This role is pivotal in leveraging customer data to provide actionable insights that enhance the customer experience and reduce controllable attrition. The ideal candidate is analytical, customer-focused, and proactive, with the ability to translate complex data into clear recommendations for cross-functional teams.</div><div></div><div>
Key Responsibilities &amp; Outcomes:</div><ul><li>
Attrition Reduction: Deliver insights that help reduce controllable customer attrition by 15%.</li><li>
Customer Attrition Analysis:<ul><li>
Gather, validate, and reconcile data from multiple sources.</li><li>
Develop and maintain an exit interview process.</li><li>
Identify and share customer churn trends with management.</li></ul></li><li>
Net Promoter Score (NPS) Management:<ul><li>
Partner with a 3rd-party marketing provider.</li><li>
Manage customer lists, follow-up with non-respondents, and ensure system updates.</li><li>
Generate and analyze reports to identify customer sentiment trends.</li></ul></li><li>
Support Ticket Analysis:<ul><li>
Highlight recurring product or R&amp;D issues by analyzing support tickets.</li><li>
Recommend priority customers for proactive outreach.</li></ul></li><li>
Customer Health Reporting:<ul><li>
Create and distribute customer report cards (ticket statistics, product usage, survey results).</li><li>
Categorize customers into red, yellow, or green risk levels for management follow-up.</li></ul></li><li>
Ad-Hoc Analysis: Support leadership with one-time or special analytical projects as needed.</li></ul><div></div><div>
Core Competencies:</div><ul><li>
Financial &amp; Analytical Acumen: Ability to perform deep data analysis and translate findings into actionable strategies.</li><li>
Excel Expertise: Advanced proficiency with large datasets, pivot tables, data merging, integrations, reporting, and dashboard creation.</li><li>
Communication Skills: Strong written and verbal presentation abilities; capable of simplifying complex insights.</li><li>
Work Ethic: Proactive, efficient, and self-directed, with persistence in problem-solving.</li><li>
Collaboration: Strong interpersonal skills to effectively partner with cross-functional leadership teams.</li></ul><div></div><div>
Educational &amp; Technical Requirements:</div><ul><li>
Bachelor&rsquo;s degree (preferred in Accounting, Business Management, or related field).</li><li>
1&ndash;3 years of data analysis experience (Financial Planning &amp; Analysis, Sales Operations, Marketing, or related).</li><li>
Basic accounting knowledge preferred.</li><li>
Strong command of Microsoft Office, especially Excel (advanced level).</li><li>
Familiarity with Windows operating systems and basic hardware troubleshooting.</li><li>
Excellent attention to detail with the ability to learn quickly.</li><li>
Customer service orientation: polite, professional, and tactful in communication.</li><li>
Outstanding command of English (written and spoken); international exposure (North America/UK) is a plus.</li></ul><div></div><div>
Work Schedule:</div><ul><li>
Standard Hours: 9:00 AM &ndash; 6:00 PM (Eastern Standard Time).</li><li>
Flexibility: Must be willing to work weekends if required.</li></ul><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Al-Amin Trading

<p><b>About Us</b></p><p>&#8203;[Your Company Name] is a dynamic, new social media management company dedicated to helping brands build a strong online presence and connect with their audience. We focus on data-driven strategies and creative solutions to deliver measurable results for our clients. As we launch, we're building a passionate core team to help shape our company's future.</p><p>&#8203;<b>The Role</b></p><p>&#8203;We're looking for a highly motivated and data-savvy <b>Social Media Strategist &amp; Analyst</b> to be a foundational member of our team. In this role, you will be the brain behind our clients' social media presence. You will be responsible for developing comprehensive strategies, analyzing performance data, and providing actionable insights to drive growth and achieve business goals. This is a unique opportunity to help build our processes from the ground up and make a direct impact on our success.</p><p>&#8203;<b>Key Responsibilities</b></p><ul><li>&#8203;<b>Develop Social Media Strategies:</b> Create detailed, goal-oriented social media strategies for various clients, including content calendars, campaign plans, and audience engagement tactics.</li><li>&#8203;<b>Conduct In-depth Research:</b> Stay on top of industry trends, platform updates, and competitor activities to ensure our strategies are always fresh and effective.</li><li>&#8203;<b>Analyze Performance Data:</b> Use analytics tools to track key metrics (engagement, reach, conversions, etc.), analyze campaign performance, and identify areas for improvement.</li><li>&#8203;<b>Create Reports:</b> Compile and present clear, insightful reports to management and clients, explaining campaign performance and providing strategic recommendations.</li><li>&#8203;<b>Collaborate with the Creative Team:</b> Work closely with our Content Creator to ensure all content aligns with the established strategy and brand voice.</li></ul><p>&#8203;<b>What We're Looking For</b></p><ul><li>&#8203;Proven experience in a social media strategy or analyst role.</li><li>&#8203;Strong understanding of all major social media platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube).</li><li>&#8203;Expertise in using social media analytics tools (e.g., Hootsuite, Sprout Social, Buffer, or native platform analytics).</li><li>&#8203;Excellent analytical skills with the ability to turn data into a compelling story.</li><li>&#8203;Exceptional communication and presentation skills.</li><li>&#8203;A passion for social media and a drive to stay ahead of the curve.</li><li>&#8203;<b>Bonus:</b> Experience with paid social media advertising (Meta Ads, TikTok Ads, etc.).</li></ul><p>&#8203;<b>Why Join Us?</b></p><p>&#8203;This is more than just a job&mdash;it's a chance to be a key player in a growing company from day one. You'll have the autonomy to shape our strategic approach, work directly with clients, and see the tangible impact of your work. We offer a competitive salary, performance bonuses, and a collaborative, supportive work environment.</p><p>Hurry Up for Your Resume (Whatsapp): 0307-7775707</p><p>0321-4363536</p><p>Job Type: Full-time</p><p>Pay: Up to Rs50,000.00 per month</p><p>Work Location: In person</p>

Social Media Strategist & Analyst

Remote office solutions (SMC-Private) limited 

<p><b>Job Title:</b> Data Analyst (Care Coordination)</p><p><b>Job Type:</b> Full-time, Onsite<br/><b>Company:</b> Nexus Healthcare Management LLC</p><p><b>Location</b>: DHA, Phase 6, Lahore</p><p><b>Job Timing:</b> 6 PM to 3 AM</p><p><b>About Us:</b></p><p>Nexus Healthcare Management LLC is a provider of healthcare solutions, guided by a team of seasoned physicians and industry experts. We are seeking a talented <b>Data Analyst </b>to become a part of our vibrant team. In this role, you will be the key link between raw healthcare data and actionable strategies for our care managers, and coordinators. You will transform complex data sets into clear reports, dashboards, and insights that directly impact patient care, optimize workflows, and demonstrate the value of our care coordination programs.</p><p><b>Job Summary:</b></p><p>We are seeking a mission-driven and detail-oriented <b>Data Analyst</b> to join our growing Care Coordination team. In this role, you will be the key link between raw healthcare data and actionable strategies for our care managers. You will transform complex data sets into clear reports, dashboards, and insights that directly impact patient care, optimize workflows, and demonstrate the value of our care coordination programs. The ideal candidate is proficient in data analysis tools, understands healthcare processes, and is passionate about improving the patient&rsquo;s experience.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Data Extraction &amp; Management:</b> Extract, clean, and validate data from multiple sources including Electronic Health Records (EHRs), claims data, patient registries, and internal care management platforms.</li><li><b>Reporting &amp; Dashboard Development:</b> Design, build, and maintain automated reports, dashboards, and visualizations (using tools like Tableau, Power BI, or Qlik) to track key performance indicators (KPIs) for care coordination.</li><li><b>Performance Analysis:</b> Monitor and analyze program performance metrics, such as patient enrollment, engagement rates, medication adherence, hospital readmission rates, ED utilization, and gaps in care closure.</li><li><b>Identify Trends &amp; Insights:</b> Proactively analyze data to identify trends, patterns, and opportunities for improving care delivery, patient outcomes, and operational efficiency.</li><li><b>Support Clinical Staff:</b> Provide care coordinators with patient-level data and lists (e.g., patients overdue for appointments, high-risk patient cohorts) to enable proactive interventions.</li><li><b>Ad-Hoc Analysis:</b> Conduct deep-dive analyses to answer specific business questions from leadership and clinical teams to support strategic decision-making.</li><li><b>Data Integrity:</b> Collaborate with IT and other teams to ensure data accuracy, consistency, and reliability across systems.</li><li><b>Compliance:</b> Ensure all data handling and reporting adhere to HIPAA and other relevant healthcare data privacy and security regulations.</li></ul><p><b>Experience:</b></p><p>Minimum of <b>2-3 years</b> of experience in a data analyst role, <b>preferably within a healthcare setting</b> (e.g., hospital, health system, payer, population health company).</p><p><b>Education:</b></p><p>Bachelor&rsquo;s degree in data science, Statistics, Mathematics, Economics, Computer Science, or a related quantitative field.</p><p><b>Skills &amp; Competencies:</b></p><ul><li>High proficiency in writing SQL queries for data extraction and manipulation.</li><li>Strong experience with data visualization tools such as <b>Tableau, Power BI, or Qlik</b>.</li><li>Advanced skills in Microsoft Excel (pivot tables, complex formulas, VLOOKUPs).</li><li>Solid understanding of healthcare data standards, terminologies, and claims data (e.g., ICD-10, CPT, HCPCS).</li><li>Familiarity with Electronic Health Record (EHR) systems.</li><li>Excellent analytical and problem-solving skills with a meticulous attention to detail.</li><li>Strong communication skills, with the ability to translate complex technical findings into clear, actionable insights for non-technical audiences.</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li><b>Salary:</b> According to the skill set.</li><li><b>Working Days</b>: Monday - Friday</li><li><b>Job Timings:</b> 6 PM &ndash; 3 AM PKT</li></ul><p>If you are experienced and best fit for this role and love to accept new challenges, apply now at sosama@nexuscaremanagement.com and become part of our team!</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Data Analyst

FitMatch Consulting Group

<p><b>Job Title:</b> Associate Business Analyst</p><p><b>Location:</b> Onsite<br/><b>Job Type:</b> Full-time</p><p><b>About the Role:</b></p><p>We are looking for a <b>Business Analyst</b> who is detail-oriented, technically strong, and can easily understand tools, CRMs, and business processes. The ideal candidate may be a fresh graduate but should have strong analytical skills, problem-solving ability, and a passion for bridging the gap between business needs and technology.</p><p><b>Key Responsibilities:</b></p><ul><li>Gather, analyze, and document business requirements from stakeholders.</li><li>Translate business needs into clear technical specifications for development teams.</li><li>Work with CRMs, data visualization tools, and business software to provide insights.</li><li>Create reports, workflows, and process maps to improve efficiency.</li><li>Support project teams with data analysis, testing, and implementation.</li><li>Continuously identify gaps and suggest process or system improvements.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business, IT, Computer Science, or related field (fresh graduates welcome).</li><li>Strong technical aptitude with the ability to learn and adapt to CRMs and business tools quickly.</li><li>Knowledge of MS Excel, SQL, or visualization tools (Power BI, Tableau, etc.) is a plus.</li><li>Strong analytical, critical thinking, and communication skills.</li><li>Ability to work collaboratively and manage multiple tasks effectively.</li></ul><p><b>What We Offer:</b></p><ul><li>Hands-on exposure to business analysis, tools, and processes.</li><li>Training and mentorship to strengthen technical and analytical skills.</li><li>A dynamic environment with growth opportunities.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Associate Business Analyst

US Mobile

<div><div><div>About US Mobile</div><div></div><div><br>
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.<br>
</div><div></div><br>
<div>At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.</div><div></div><div><br>
About the Role</div><div></div><div><br>
As a Talent Acquisition Specialist, you will be at the forefront of building US Mobile&rsquo;s most valuable asset, its people. You&rsquo;ll own and optimize the full recruitment lifecycle, with a focus on sourcing and hiring top-tier talent for our Product Experience Analyst role. In partnership with HR, Ops, and L&amp;D, you&rsquo;ll help design and execute scalable hiring strategies that ensure our teams are equipped to deliver an outstanding customer experience. This position, managed by Customer Success Solution (CSS), offers the opportunity to work closely with both internal teams and external stakeholders.</div><div></div><div><br>
This role calls for a proactive, data-informed recruiter who thrives in a fast-paced, high-growth environment and is passionate about shaping the future of talent at US Mobile.</div><div></div><div><br>
Key Responsibilities</div><div></div><div><b><br>
Talent Sourcing &amp; Outreach</b></div><div></div><ul><li><br>
Proactively source, engage, and nurture top candidates through creative sourcing strategies (social platforms, events, referrals, etc.)
</li><li>Build and maintain talent pipelines for future hiring needs, including outreach to university programs and relevant networks.</li></ul><div></div><div><b><br>
Candidate Screening &amp; Experience</b></div><div></div><ul><li><br>
Conduct initial screens and assessments to evaluate candidates for both role fit and culture alignment.</li><li>Champion an outstanding candidate experience through timely communication, transparency, and structured interview processes.</li></ul><div></div><div><b><br>
Stakeholder Collaboration</b></div><div></div><ul><li><br>
Partner with hiring managers across departments to define role requirements, build interview panels, and align on success criteria.</li><li>Collaborate with Ops to forecast hiring needs monthly, ensuring workforce planning stays on track.</li><li>Work closely with L&amp;D and Admin teams to ensure a smooth transition from offer acceptance to onboarding.</li></ul><div></div><div><b><br>
Process Optimization &amp; Reporting</b></div><div></div><ul><li><br>
Maintain organized recruitment documentation including interview feedback, scorecards, and funnel data.</li><li>Regularly analyze recruitment metrics to identify bottlenecks, track diversity efforts, and improve time-to-hire.</li></ul><div></div><div><b><br>
Employer Branding</b></div><div></div><ul><li><br>
Represent US Mobile at career fairs, virtual events, and university programs to strengthen our employer brand.</li><li>Contribute to building marketing materials and campaigns that highlight our culture, mission, and career opportunities.</li></ul><div></div><div><br>
Requirements</div><div></div><ul><li><br>
Bachelor&rsquo;s degree in Human Resources, Business, or a related field.</li><li>3+ years of experience in talent acquisition or recruitment, ideally in a high-growth or tech-driven environment.</li><li>Strong interpersonal and communication skills with the ability to influence stakeholders at all levels.</li><li>Proficiency in ATS tools (e.g., Lever) and sourcing platforms (LinkedIn Recruiter, etc.).</li><li>Passion for people, culture, and delivering a candidate experience that reflects our values.</li></ul><div></div><div><br>
Nice to have</div><div></div><ul><li><br>
Prior experience hiring for customer experience or support roles.</li><li>Familiarity with data-driven recruitment practices and hiring analytics.</li><li>A proactive mindset with the ability to thrive in ambiguity and fast-changing priorities.</li></ul><div></div><div><br>
What US Mobile Offers</div><div></div><div><b><br>
Competitive Above-Market Salary:</b> We recognize and reward exceptional talent.</div><div></div><div><b><br>
Comprehensive Health Coverage:</b> Medical plans to keep you and your family covered.</div><div></div><div><b><br>
Meals &amp; Snacks Allowance:</b> Enjoy food and snacks allowance to keep you energized.</div><div></div><div><b><br>
Vibrant Startup Culture:</b> Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.</div></div>
<div><div>Join USM to help shape an organization that values people at its core.<br>
</div><div></div><br>
<div>If you&rsquo;re passionate about Talent Acquisition and excited about making a meaningful impact, we&rsquo;d love to hear from you!</div><div></div><div><br>
Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.</div></div></div>

Senior Talent Acquisition Specialist

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
 <br/>
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 At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
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 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Talent Acquisition Specialist, you will be at the forefront of building US Mobile&rsquo;s most valuable asset, its people. You&rsquo;ll own and optimize the full recruitment lifecycle, with a focus on sourcing and hiring top-tier talent for our Product Experience Analyst role. In partnership with HR, Ops, and L&amp;D, you&rsquo;ll help design and execute scalable hiring strategies that ensure our teams are equipped to deliver an outstanding customer experience. This position, managed by Customer Success Solution (CSS), offers the opportunity to work closely with both internal teams and external stakeholders.
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 This role calls for a proactive, data-informed recruiter who thrives in a fast-paced, high-growth environment and is passionate about shaping the future of talent at US Mobile.
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 Key Responsibilities
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 Talent Sourcing &amp; Outreach
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 <ul>
  <li>
   Proactively source, engage, and nurture top candidates through creative sourcing strategies (social platforms, events, referrals, etc.)
  </li>
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   Build and maintain talent pipelines for future hiring needs, including outreach to university programs and relevant networks
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  </li>
 </ul>
 Candidate Screening &amp; Experience
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 <ul>
  <li>
   Conduct initial screens and assessments to evaluate candidates for both role fit and culture alignment
  </li>
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   Champion an outstanding candidate experience through timely communication, transparency, and structured interview processes
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  </li>
 </ul>
 Stakeholder Collaboration
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 <ul>
  <li>
   Partner with hiring managers across departments to define role requirements, build interview panels, and align on success criteria
  </li>
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   Collaborate with Ops to forecast hiring needs monthly, ensuring workforce planning stays on track
  </li>
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   Work closely with L&amp;D and Admin teams to ensure a smooth transition from offer acceptance to onboarding
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  </li>
 </ul>
 Process Optimization &amp; Reporting
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 <ul>
  <li>
   Maintain organized recruitment documentation including interview feedback, scorecards, and funnel data
  </li>
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   Regularly analyze recruitment metrics to identify bottlenecks, track diversity efforts, and improve time-to-hire
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  </li>
 </ul>
 Employer Branding
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 <ul>
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   Represent US Mobile at career fairs, virtual events, and university programs to strengthen our employer brand
  </li>
  <li>
   Contribute to building marketing materials and campaigns that highlight our culture, mission, and career opportunities
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  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
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 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business, or a related field
  </li>
  <li>
   3+ years of experience in talent acquisition or recruitment, ideally in a high-growth or tech-driven environment
  </li>
  <li>
   Strong interpersonal and communication skills with the ability to influence stakeholders at all levels
  </li>
  <li>
   Proficiency in ATS tools (e.g., Lever) and sourcing platforms (LinkedIn Recruiter, etc.)
  </li>
  <li>
   Passion for people, culture, and delivering a candidate experience that reflects our values
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  </li>
 </ul>
 Nice to have
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  <li>
   Prior experience hiring for customer experience or support roles
  </li>
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   Familiarity with data-driven recruitment practices and hiring analytics
  </li>
  <li>
   A proactive mindset with the ability to thrive in ambiguity and fast-changing priorities
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  </li>
 </ul>
 What US Mobile Offers
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 Competitive Above-Market Salary: We recognize and reward exceptional talent.
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 Comprehensive Health Coverage: Medical plans to keep you and your family covered.
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 Meals &amp; Snacks Allowance: Enjoy food and snacks allowance to keep you energized.
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 Vibrant Startup Culture: Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
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 Join USM to help shape an organization that values people at its core.
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 If you&rsquo;re passionate about Talent Acquisition and excited about making a meaningful impact, we&rsquo;d love to hear from you!
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 Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.
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