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application support analyst (l3) Jobs in Lahore

application support analyst (l3)

business analyst - pre sales Jobs in Lahore

business analyst - pre sales

application support analyst l3

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
Constellation1 a part of <div>Constellation Real Estate Group</div> is a real estate marketing company that provides industry-leading top real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services.<br>
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Division Link: <div>https://constellation1.com/</div><br>
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The Position:<br>
Constellation1 is looking for an Application Support Analyst (L3), while this is largely a development/technical role the candidate will interact with customers through a ticketing system for technical issues. The successful candidate will work from our Contour Lahore office.<br>
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The right candidate possesses the skills and knowledge to own the following as part of the role:</div><ul><li>
Be a point of contact for top tier, white glove technical support on RED's Website, API, data syndication, mobile applications, and CRM products</li><li>
Provide clear, concise, professional verbal and written communication skills to assist in troubleshooting client issues</li><li>
Website front end development of client websites</li><li>
Query and update large data sets over several different SQL servers and DBs</li><li>
Troubleshoot and resolve user issues using frontend and backend developer skill sets</li><li>
Use SQL scripting to run client exports/report activities</li><li>
Assist enterprise clients with issues, work with Dev and QA team to achieve quick and accurate resolutions</li><li>
Log all incidents and engineering escalations into online ticketing systems &ndash; Team Support.</li><li>
Check server process event logs for errors or warnings that might be affecting frontend or backend functionality</li><li>
Development and maintenance of product documentation for client-facing knowledgebase</li></ul><div>
In the role you will need at least:</div><ul><li>
Bachelor's Degree, preferably in a technical discipline, Computer Science Majors preferred.</li><li>
2+ years using Web-based developer tools</li><li>
2+ years using MS-SQL and relational DB systems</li><li>
Knowledge of MS-SQL, HTML5, CSS3, JavaScript, jQuery, XML languages</li><li>
Strong critical thinking and time management skills</li><li>
Multitasker, follow exacting processes and procedures, and take direction positively</li><li>
3+ years of customer facing communication skills to promote a positive interactive exchange</li><li>
Ability to work in a fast-paced environment and quickly adapt to process changes</li></ul><div>
Preferred:</div><ul><li>
Exposure to US Real Estate market, Ticketing Systems, or CRM would fast-track your progress</li><li>
Experience with Microsoft SQL Server Management Studio</li><li>
Understanding of Agile programming methodology and online Kanban tools such as JIRA</li><li>
Knowledge of JSON, C#, API, and .NET Framework</li><li>
Visual Studio exposure</li><li>
Utilizing VPN to access different networks</li><li>
Webinar leadership. Organize and lead web-based meetings</li></ul><div>
Work Shift:</div><ul><li>
8 AM to 5 PM Central Standard Time zone (6 PM to 3 AM Pakistan Standard Time)</li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Application Support Analyst (L3)

Healthwire Private Limited

<p><b>Investment Analyst &ndash; Healthwire</b></p><p><b>Location:</b> Lahore<br/><b>Job Type:</b> Full-time<br/><b>Salary:</b> <b>Up to 100,000 PKR per month</b></p><p><b>About the Role</b></p><p>Healthwire is seeking a sharp, analytical, and detail-oriented <b>Investment Analyst</b> to support financial planning, business evaluations, investment feasibility assessments, and strategic decision-making.</p><p><b>Key Responsibilities</b></p><p>1. Deal Sourcing &amp; Market Research</p><ul><li>Identify and research potential investment opportunities across targeted sectors.</li><li>Conduct industry, market, and competitive landscape analysis.</li><li>Track relevant macroeconomic trends and sector-specific developments.</li></ul><p>2. Financial Analysis &amp; Modeling</p><ul><li>Build detailed financial models including valuation (DCF, comps, precedent transactions).</li><li>Analyze company financial statements and assess business fundamentals.</li><li>Perform sensitivity analysis and scenario planning.</li></ul><p>3. Due Diligence Support</p><ul><li>Assist in commercial, financial, and operational due diligence.</li><li>Coordinate with internal teams and external advisors (legal, accounting, technical).</li><li>Evaluate risks and mitigation strategies.</li></ul><p>4. Investment Memos &amp; Presentation Materials</p><ul><li>Prepare investment briefs, IC (Investment Committee) memos, and pitch decks.</li><li>Summarize key findings, risks, and recommendations.</li><li>Present insights to senior management and stakeholders.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Economics, Accounting, Business, or related field.</li><li>Strong understanding of corporate finance, valuation, and business strategy.</li><li>Proficiency in Excel, PowerPoint, and financial modeling.</li><li>Exceptional analytical and problem-solving skills.</li><li>High attention to detail and ability to manage multiple tasks.</li><li>Strong communication and presentation abilities.</li></ul><p><b>Perks &amp; Benefits</b></p><ul><li>Competitive salary (<b>up to 100,000 PKR</b>)</li><li>Growth and learning opportunities</li><li>Exposure to diverse investment and business projects</li><li>Collaborative work environment</li></ul><p><b>How to Apply</b></p><p>Please send your CV to <b>muhammad.shahzaib@healthwire.pk </b>or <b>raoali.hamza@healthwire.pk </b>with the subject:<br/><b>&ldquo;Investment Analyst &ndash; Application&rdquo;</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Investment Analyst

Solutionsloft

<p><b>About the Role:</b></p><p>Solutions Loft is seeking a proficient IT Business Analyst with 2 years of experience to join our dynamic team. In this role, you will analyze and optimize our business processes, ensuring alignment between our IT solutions and business goals.</p><p><b>Key Responsibilities:</b></p><ul><li>Collaborate with stakeholders to understand business requirements, processes, and objectives.</li><li>Gather, document, and analyze business needs and translate them into functional specifications.</li><li>Create process models, workflow diagrams, and user stories.</li><li>Work with cross-functional teams including IT, Product, and Operations to design and implement solutions.</li><li>Assist in user acceptance testing (UAT) and coordinate feedback sessions.</li><li>Analyze and interpret trends from data sources to provide actionable insights.</li><li>Monitor project progress and deliverables to ensure timely completion.</li><li>Prepare business cases and ROI analyses to support decision-making.</li><li>Communicate findings and proposals clearly to both technical and non-technical stakeholders.</li></ul><p>Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Information Systems, Finance, or a related field.</li><li>2+ years of experience as a Business Analyst or in a similar analytical role.</li><li>Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, Excel).</li><li>Familiarity with data analysis and visualization tools (e.g., Power BI, Tableau, SQL).</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Experience with Agile or Scrum methodologies is a plus.</li><li>Certification such as CBAP, PMI-PBA, or equivalent is preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs100,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>What is you coregent salary?</li><li>What is your expected salary?</li><li>what will be your notice period ?</li></ul><p>Experience:</p><ul><li>IT Business s Analyst : 2 years (Required)</li></ul><p>Language:</p><ul><li>english (Required)</li></ul><p>Location:</p><ul><li>Lahore Johar Town (Preferred)</li></ul><p>Work Location: In person</p>

IT Business Analyst

Byte Legion

<p><b>Location:</b> Thokar Niaz Baig, Lahore On-site<br/><b>Job Type:</b> Full-Time<br/><b>Experience Level:</b> Mid to Senior</p><p><b>About the Role</b></p><p>We are looking for a skilled and motivated <b>Odoo Pre-Sales &amp; Business Analyst</b> to join our team.</p><p>This role is ideal for someone who understands business workflows deeply and can translate them into functional Odoo solutions.</p><p>You will act as the bridge between clients, sales teams, and technical teams, helping deliver accurate, high-quality Odoo implementations.</p><p><b>Key Responsibilities Pre-Sales Activities</b></p><ul><li>Conduct functional Odoo demonstrations for potential clients.</li><li>Understand client needs and propose the right Odoo modules and workflows.</li><li>Prepare functional proposals, presentations, and solution documents.</li><li>Support the sales team with technical and functional expertise.</li></ul><p><b>Business Analysis</b></p><ul><li>Gather and analyze business requirements from clients.</li><li>Perform gap analysis and suggest Odoo-based solutions.</li><li>Document workflows, business processes, and functional specifications.</li><li>Collaborate with technical teams to ensure accurate implementation.</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>Strong functional knowledge of Odoo (mandatory).</li><li>Prior experience in Odoo pre-sales, business analysis, or functional consulting.</li><li>Excellent communication and presentation skills.</li><li>Ability to understand complex business processes.</li><li>Strong analytical and problem-solving skills.</li><li>Experience with multiple industries is a plus.</li></ul><p><b>Why Join Us?</b></p><ul><li>Work on global Odoo implementations.</li><li>Collaborative, growth-driven environment.</li><li>Opportunity to lead pre-sales discussions and shape client solutions.</li><li>Professional development and skill-enhancement opportunities.</li></ul><p><b>How to Apply</b></p><p>Please submit your <b>resume</b> to: bytelegions@gmail.com</p><p><b>Subject Line:</b> <i>Odoo Pre-Sales &amp; Business Analyst &ndash; Application</i></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Odoo Pre-Sales & Business Analyst (Full-Time)

Compass Training and Consultancy Pvt. Ltd.

<p><b>Job Purpose</b></p><p>The Senior Technical Business Analyst acts as the bridge between business stakeholders and the in-house software development team. The role ensures that business requirements for e-commerce operations are deeply understood, translated into precise technical specifications, and delivered effectively through Agile practices. The position contributes to continuous improvement of internal systems, operational efficiency, and overall digital capability of the organisation.</p><p><b>Role and Responsibilities</b></p><ul><li><b>Requirements Gathering &amp; Analysis</b></li><li>Engage with business teams (operations, finance, logistics, customer support, marketing) to understand processes, challenges, and improvement opportunities.</li><li>Conduct detailed requirement workshops, interviews, and process mapping sessions.</li><li>Analyse business needs and convert them into clear functional and technical requirements.</li><li>Maintain detailed documentation, including user stories, acceptance criteria, process flows, and data mapping.</li><li><b>Agile Delivery Support</b></li><li>Collaborate closely with Product Owners, Scrum Masters, and development teams.</li><li>Break down complex requirements into actionable and prioritized user stories.</li><li>Participate actively in sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.</li><li>Support estimation activities by providing business context and technical insights.</li><li>Ensure delivery meets business expectations and adheres to defined acceptance criteria.</li><li><b>Technical Analysis &amp; Solution Design</b></li><li>Work with architects and developers to validate technical feasibility and solution approach.</li><li>Assist in designing workflows, system integrations, data models, and API specifications.</li><li>Identify system gaps, logic flaws, or improvement areas and propose efficient solutions.</li><li>Evaluate and document the impact of changes across systems and processes.</li><li><b>Cross-Functional Collaboration</b></li><li>Act as a subject matter expert (SME) for e-commerce systems and tools.</li><li>Partner with QA teams to define test scenarios and ensure comprehensive test coverage.</li><li>Support UAT planning and execution by guiding business users and validating functionality.</li><li>Coordinate with third-party vendors or integration partners when required.</li><li><b>Reporting &amp; Project Tracking</b></li><li>Track progress of deliverables and highlight risks, dependencies, and issues proactively.</li><li>Provide weekly updates to leadership on project health, timelines, and outcomes.</li><li>Maintain documentation repositories and ensure all updates are version-controlled.</li><li><b>Continuous Improvement</b></li><li>Identify automation opportunities and workflow improvements to enhance operational efficiency.</li><li>Recommend enhancements based on data-driven insights and industry best practices.</li><li>Contribute to refining Agile processes and improving delivery quality.</li></ul><p><b>Required Skills &amp; Competencies</b></p><ul><li><b>Technical Skills</b></li><li>Strong understanding of e-commerce systems (ERP, OMS, WMS, Inventory, Finance modules).</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs320,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have hands-on experience gathering requirements specifically for e-commerce systems (such as OMS, WMS, or ERP)?</li><li>The role involves maintaining detailed documentation. Are you comfortable drafting Acceptance Criteria and Process Flows? </li><li>Do you have experience coordinating with QA teams to define test scenarios and support UAT execution?</li><li>How would you rate your Spoken English Skills? (Out of 10)</li></ul><p>Experience:</p><ul><li>Business Analyst or Technical Business Analyst: 4 years (Preferred)</li></ul><p>Work Location: In person</p>

Sr Technical Business Analyst

AdalFi

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  About AdalFi:
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 AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.
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  Role Overview:
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 Business Analyst will be responsible for analyzing product data, market trends, and user feedback to help improve and develop tech products. The Product Business Analyst will collaborate with product managers, engineers, and business teams to ensure the product aligns with customer needs and business objectives.
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  Key Responsibilities:
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   Product Analysis: The analyst will work with the Product team to analyze product performance, market trends, and customer feedback to align product strategy and development.
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   Collaboration: The analyst will work closely with product managers, engineers, and design teams to define features, prioritized tasks, and ensure successful product delivery.
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   Documentation of User Stories: The analyst will document the detailed user stories, ensuring that all requirements and criteria are well-defined and understood by the development team.
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   User Research: They will conduct research (e.g., surveys, testing) to understand user needs and improve product usability.
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   Product Lifecycle Support: The analyst will assist in managing the product through all stages, from ideation to launch and post-launch improvements.
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   Technical Insights: They will stay updated on tech trends and provide technical insights to support product decisions.
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   Strong analytical skills and the ability to interpret complex data sets.
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   Excellent problem-solving abilities and attention to detail.
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   Strong communication skills, with the ability to present findings and insights to both technical and non-technical stakeholders.
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   Technical proficiency with tools like SQL, Excel, and data visualization tools is a plus.
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   Familiarity with product design and user experience best practices is an advantage.
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   Minimum bachelor's degree in CS, IT or Engineering
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   4-8 years of experience in IT Industry
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Senior Business Analyst

Al Fatah Travel & Tour

<p>We are seeking an exceptionally skilled <b>Data Analyst</b> to join our Finance team. This role is crucial for transforming large, complex financial data sets into clear, strategic insights for budgeting, forecasting, and performance management. Success in this position requires <b>expert-level mastery of Microsoft Excel</b> and a strong analytical mindset.</p><p><b>Key Responsibilities:</b></p><ul><li>Analyze revenue, expense, and budget variance data to support financial reporting and forecasting.</li><li><b>Design and manage dynamic financial models</b> and detailed variance reports.</li><li><b>Utilize expert-level Excel skills</b> to manipulate and analyze large datasets efficiently.</li><li>Routinely employ functions like <b>VLOOKUP, INDEX/MATCH, and SUMIFS</b>.</li><li>Develop and audit robust <b>Pivot Tables</b> and implement advanced <b>Conditional Formatting</b> for reporting.</li><li>Extract, validate, and ensure the accuracy of financial data from various ERP systems.</li><li>Present analytical findings and actionable recommendations to senior finance leadership.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field.</li><li>2 years of experience in a Data Analyst or Financial Analyst role.</li></ul><p><b>Technical Expertise (Mandatory):</b></p><ul><li><b>Proven, expert-level proficiency in Microsoft Excel</b> (VLOOKUP, Pivot Tables, Conditional Formatting are required).</li><li>Experience with financial planning and budgeting cycles.</li><li>Familiarity with financial systems (Catalyst).</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs60,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Data analyst: 2 years (Required)</li></ul><p>Work Location: In person</p>

Data Analyst

Explore 1599+ Application support analyst l3 in Lahore this January. Find roles across top companies and apply now to boost your career.