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billing specialist (6 months contract)

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business development specialist

billing specialist 6 months contract

Informa

<div>
 
 At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
 
 
 
 
 We&rsquo;re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
 
 
 
 
 We are home to over 14,000 colleagues across 30 countries and are a member of the UK&rsquo;s FTSE 100 group of leading public companies.
 
 
 
 
 In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa&rsquo;s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 This role is based in our Cairo Festival City Business Park, New Cairo, Cairo, Egypt office.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Execute comprehensive billing procedures and processes across upstream systems and ERP (SAP)
 </li>
 <li>
 Review and validate legal and tax documentation from external clients
 </li>
 <li>
 Maintain rigorous quality control standards for order entry processes
 </li>
 <li>
 Ensure revenue recognition compliance with group policies and international reporting standards
 </li>
 <li>
 Monitor and reconcile deferred revenue accounts accurately
 </li>
 <li>
 Complete month-end closing activities within established timelines
 </li>
 <li>
 Monitor E-invoicing systems daily and promptly report system failures
 </li>
 <li>
 Address and resolve client invoicing issues with professionalism and efficiency
 </li>
 <li>
 Facilitate timely resolution of requests from front office colleagues, clients, management, and sales teams
 </li>
 <li>
 Provide comprehensive support for internal and external audit processes
 </li>
 <li>
 Prepare various Excel reports and analyses within assigned deadlines
 </li>
 <li>
 Perform additional duties as required to meet evolving business needs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Required Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, Accounting, or related discipline
 </li>
 <li>
 1-2 years of relevant billing/finance experience preferred
 </li>
 <li>
 Advanced proficiency in Excel, Word, and Outlook
 </li>
 <li>
 Comprehensive knowledge of billing processes and procedures
 </li>
 <li>
 Fluency in spoken and written English and Arabic
 </li>
 <li>
 SAP system knowledge preferred
 </li>
 <li>
 Salesforce experience an advantage
 </li>
 </ul>
 
 
 Essential Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Quick learning and adaptation to new systems and processes
 </li>
 <li>
 Strong relationship-building abilities with diverse stakeholders and departments
 </li>
 <li>
 Ability to remain focused and organized under pressure
 </li>
 <li>
 Professional conduct with integrity, tact, and diplomacy
 </li>
 <li>
 Efficient multi-task management with timely completion
 </li>
 <li>
 Proactive problem-solving approach
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Strong time management and prioritization abilities
 </li>
 <li>
 Flexibility and adaptability within role requirements
 </li>
 <li>
 Collaborative team player across departments
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you&rsquo;re not spending time together in one of our offices or other workplaces &ndash; like at an Informa event &ndash; you get the flexibility and support to work from home or remotely.
 
 
 
 
 We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com
 
 
 
 
 We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.
 
 
 
 
 If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
 
 
 
 
 See how Informa handles your personal data when you apply for a job here.
 
 
 
</div>

Billing Specialist (6 Months Contract)

Alfanar Engineering Services

<div>
 
 
 Job Title:
 
 Planning Specialist
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 The Planning Specialist is responsible for resource planning, data analysis, and project control activities. This role involves managing ERP planning processes, preparing reports and dashboards, and coordinating with stakeholders to ensure efficient resource utilization.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Develop manpower and equipment resource plans with PMs.
 </li>
 <li>
 Monitor resource utilization and maintain qualification matrices.
 </li>
 <li>
 Analyze data to support planning decisions and process improvements.
 </li>
 <li>
 Manage planning tasks within SAP ERP (e.g., project creation, billing, bookings).
 </li>
 <li>
 Create dashboards and generate periodic reports for management.
 </li>
 <li>
 Collaborate with stakeholders to forecast future resource needs.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 2&ndash;6 years of experience in planning, operations, or project control.
 </li>
 <li>
 Proficiency in SAP ERP and Power BI is a plus.
 </li>
 <li>
 Strong analytical and communication skills.
 </li>
 <li>
 Skilled in MS Office (Excel, Word, PowerPoint).
 </li>
 </ul>
 
 
</div>

Planning Specialist

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The General Services Specialist is responsible for coordinating and overseeing the daily operations of the organization&rsquo;s facilities and general services to ensure efficiency, safety, and compliance. This includes managing transportation and fleet operations, vendor and contract administration, procurement follow-up, and facility maintenance support. The role ensures timely delivery of services, effective resource utilization, and adherence to company standards, contributing to a well-functioning and supportive workplace environment.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Transportation &amp; Fleet Management
 
 
 
 <ul>
 <li>
 Manage the movement, scheduling, and utilization of head office and expat cars, ensuring smooth operations and timely availability.
 </li>
 <li>
 Oversee drivers, conduct monthly inspections of vehicles, and ensure all cars comply with safety, maintenance, and regulatory standards.
 </li>
 <li>
 Maintain accurate records for vehicle logs, fuel consumption, insurance, and license renewals, ensuring compliance with company policies and local regulations.
 
 
 </li>
 </ul>
 
 Vendor and Contract Management
 
 
 
 <ul>
 <li>
 Maintain and manage accounts of all vendors and suppliers related to general services.
 </li>
 <li>
 Coordinate and follow up on billing cycles with Procurement and Finance departments.
 </li>
 <li>
 Monitor contractor performance and ensure service-level compliance.
 
 
 </li>
 </ul>
 
 Operational Oversight
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of headquarters facilities, including security, cleaning, and office support staff (e.g., office boys).
 </li>
 <li>
 Follow up on building maintenance tasks and ensure timely issue resolution.
 </li>
 <li>
 Provide support in managing driver operations for expatriates in coordination with the General Services Supervisor.
 
 
 </li>
 </ul>
 
 Procurement and Inventory Coordination
 
 
 
 <ul>
 <li>
 Initiate and follow up on department-related purchase requests.
 </li>
 <li>
 Track and analyze requests for catering and stationery supplies, ensuring alignment with warehouse records.
 </li>
 <li>
 Ensure equitable distribution of resources across departments.
 
 
 </li>
 </ul>
 
 Reporting and Documentation
 
 
 
 <ul>
 <li>
 Prepare and submit monthly reports on completed and pending tasks.
 </li>
 <li>
 Maintain trackers and logs for all general services activities and requests.
 
 
 </li>
 </ul>
 
 Cross-functional Support
 
 
 
 <ul>
 <li>
 Assist in covering the responsibilities of team members during annual leaves as assigned.
 </li>
 <li>
 Support general services tasks related to the L3 &amp; LRT utilities and facilities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, or a related field.
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Strong analytical and data handling capabilities.
 </li>
 <li>
 Proficient in Microsoft Office Suite.
 </li>
 <li>
 Strong communication and problem-solving skills.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 to 5 years of experience in general services, facilities management, or contractor/vendor management.
 </li>
 <li>
 Proven experience in managing office support services, including transportation, drivers, and administrative operations
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Service Orientation: Demonstrates a proactive attitude in supporting employees and ensuring smooth daily operations through timely and efficient service delivery.
 </li>
 <li>
 Accountability: Takes ownership of assigned tasks, ensuring accuracy, follow-up, and compliance with company policies and procedures.
 </li>
 <li>
 Attention to Detail: Maintains precise documentation, accurate tracking of resources, and consistent monitoring of vendor and fleet records.
 </li>
 <li>
 Team Collaboration: Works effectively with colleagues, vendors, and other departments to achieve shared operational goals and maintain a positive work environment.
 </li>
 <li>
 Problem Solving: Responds promptly to operational challenges, proposing practical and cost-effective solutions to maintain business continuity.
 </li>
 <li>
 Integrity and Confidentiality: Handles sensitive information and company resources responsibly, ensuring trust and professionalism in all interactions.
 </li>
 <li>
 Adaptability: Adjusts to changing priorities and operational demands while maintaining efficiency and composure under pressure.
 </li>
 </ul>
</div>

General Services Specialist

invygo

<div>
 
 About Invygo
 
 
 
 Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.
 
 
 Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.
 
 
 Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.
 
 
 invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.
 
 
 
 At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.
 
 
 
 
 About The Role
 
 
 
 The Cash Collection Specialist is responsible for managing and following up on outstanding customer payments for the KSA market. The role ensures that all dues are collected on time, accurately recorded, and handled professionally while maintaining a positive customer experience.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Customer Payment Follow-up
 </li>
 <li>
 Contact customers with overdue payments via calls, WhatsApp, and emails
 </li>
 <li>
 Remind customers of upcoming due dates and guide them through payment options
 </li>
 <li>
 Escalate delayed or disputed cases to the Supervisor for further action
 </li>
 <li>
 Coordinate with the Force Collection (FC) and Finance teams on non-responsive or default cases
 </li>
 <li>
 Payment Tracking &amp; Reconciliation
 </li>
 <li>
 Maintain an updated tracker for all pending and completed payments
 </li>
 <li>
 Verify payment proofs received from customers before confirming collection
 </li>
 <li>
 Update the system once payments are received and validated
 </li>
 <li>
 Support reconciliation between customer records and finance data
 </li>
 <li>
 Customer Support
 </li>
 <li>
 Provide clear and professional responses to customer payment-related inquiries
 </li>
 <li>
 Support customers with payment links, invoices, or clarifications as needed
 </li>
 <li>
 Ensure all interactions are logged in Freshdesk or the assigned CRM system
 </li>
 <li>
 Reporting
 </li>
 <li>
 Share daily and weekly reports on collection progress and overdue accounts
 </li>
 <li>
 Highlight high-risk customers or repeated payment delays to the Supervisor
 
 
 </li>
 </ul>
 
 Key Metrics (KPIs):
 
 
 
 <ul>
 <li>
 Collection Rate (90% of collected vs. total due)
 </li>
 <li>
 Average Payment Delay (7 Days)
 </li>
 <li>
 Resolution Time for Payment Queries
 </li>
 <li>
 Accuracy of Collection Data Updates (99.9%)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 2-3 years of experience in customer collections, billing, or customer service
 </li>
 <li>
 Strong communication skills in Arabic and English (spoken and written)
 </li>
 <li>
 Confident in handling customer follow-ups and payment discussions
 </li>
 <li>
 Proficient in Excel/Google Sheets and ticketing systems (e.g., Freshdesk)
 </li>
 <li>
 Organized, detail-oriented, and reliable under pressure
 </li>
 <li>
 Professional and empathetic communication
 </li>
 <li>
 Persistence and results-driven approach
 </li>
 <li>
 High attention to accuracy and data integrity
 </li>
 </ul>
</div>

Cash Collection Specialist - Egypt

Expleo Group

<div>
 We are seeking a detail-oriented and proactive HR Operations Specialist fluent in French and English to support our growing team.
 
 
 This role is essential in ensuring smooth HR administrative processes, compliance with employment regulations, and a positive employee experience across various HR functions.
 
 
 The ideal candidate will have strong organizational skills, a service-oriented mindset, and the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Recruitment Support: Manage job and employment application requests, ensuring smooth coordination with hiring teams.
 </li>
 <li>
 Onboarding &amp; Compliance: Oversee pre-employment declarations, occupational health check-ups, and follow-up on missing documents.
 </li>
 <li>
 Employee Lifecycle Management: Maintain accurate records for exits, secondments, and special leave types.
 </li>
 <li>
 International Workforce Monitoring: Track and follow up on documentation for foreign nationals.
 </li>
 <li>
 Administrative Coordination: Handle billing for work-study students and ensure timely reminders and documentation across HR processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 2-5 years of experience in HR operations or a similar administrative HR role.
 </li>
 <li>
 Fluency in French and English (written and spoken) is mandatory.
 </li>
 <li>
 Strong knowledge of HR processes and employment regulations.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Proficiency in HRIS systems and Microsoft Office Suite.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
</div>

HR Operations Specialist (French Speaker)

Mercor

<div>
 
 1. Role Overview
 
 Mercor is seeking bilingual English&ndash;Arabic language professionals to support a translation quality review project with a major AI research partner. Experts will evaluate AI-generated Arabic content for fluency, accuracy, and cultural appropriateness, with a focus on how Arabic is commonly used across the Middle East. This is a short-term, remote opportunity to influence the linguistic precision of AI systems.
 
 
 
 2. Key Responsibilities
 
 
 
 <ul>
 <li>
 Review and evaluate Arabic translations for fluency, clarity, and cultural accuracy
 </li>
 <li>
 Identify mistranslations, tone inconsistencies, or awkward phrasing
 </li>
 <li>
 Recommend improvements that reflect natural, idiomatic usage in the Middle East
 </li>
 <li>
 Provide detailed feedback on regional language nuances and content quality
 </li>
 <li>
 Maintain fast reading pace while ensuring high linguistic precision
 
 
 
 </li>
 </ul>
 
 3. Ideal Qualifications
 
 
 
 <ul>
 <li>
 Native or near-native fluency in both Arabic and English
 </li>
 <li>
 Deep familiarity with Arabic as spoken in the Middle East
 </li>
 <li>
 1+ year of experience in translation, localization, or editorial review
 </li>
 <li>
 Excellent attention to detail and reading comprehension
 </li>
 <li>
 Strong communication skills and cultural insight
 
 
 
 </li>
 </ul>
 
 4. More About the Opportunity
 
 
 
 <ul>
 <li>
 Remote and asynchronous &mdash; set your own hours
 </li>
 <li>
 Expected commitment: 10+ hours/week
 </li>
 <li>
 Project duration: 1+ months, with potential for extension
 
 
 
 </li>
 </ul>
 
 5. Compensation &amp; Contract Terms
 
 
 
 <ul>
 <li>
 $20&ndash;25/hour depending on experience and location
 </li>
 <li>
 Paid weekly via Stripe Connect
 </li>
 <li>
 You&rsquo;ll be classified as an independent contractor
 
 
 
 </li>
 </ul>
 
 6. Application Process
 
 
 
 <ul>
 <li>
 Submit your resume to get started
 </li>
 <li>
 Complete a brief form to confirm language fluency and relevant experience
 </li>
 <li>
 We&rsquo;ll respond within a few days with next steps
 
 
 
 </li>
 </ul>
 
 7. About Mercor
 
 
 
 <ul>
 <li>
 Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations
 </li>
 <li>
 Our investors include Benchmark, General Catalyst, Adam D&rsquo;Angelo, Larry Summers, and Jack Dorsey
 </li>
 <li>
 Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI
 </li>
 </ul>
</div>

Bilingual Expert | English and Arabic

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 About The Role:
 
 
 
 Job Code:
 
 
 
 2024CX-141
 
 
 We&rsquo;re looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Maintaining a positive, empathetic, and professional attitude toward clients at all times
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed
 </li>
 <li>
 Acknowledging and resolving clients' complaints
 </li>
 <li>
 Communicating and coordinating with colleagues as necessary
 </li>
 <li>
 Keeping records of clients interactions, transactions, comments, and complaints
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 ✅Full-time Contract
 </li>
 <li>
 ✅ Social Insurance, Family Medical Insurance &amp; Life Insurance
 </li>
 <li>
 ✅Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 Experience in a Client Support or similar role
 </li>
 <li>
 Familiarity with our industry is a plus
 </li>
 <li>
 Experience using the help desk and support tools
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Patience when handling tough cases
 </li>
 <li>
 Multi-tasking abilities
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Care Agent (Emails & Chats)

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