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business analytics analyst

business analyst

Systems Limited - Egypt

<div>
 
 
 Job Summary:
 
 
 
 The Business Analyst will act as a key liaison between business stakeholders and technical teams, ensuring that data-related solutions effectively address business needs. The role involves gathering, analyzing, and documenting requirements while supporting the successful delivery of data and analytics projects.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Gather, document, and validate business requirements for data warehouse and integration projects.
 </li>
 <li>
 Translate business needs into detailed functional specifications and acceptance criteria.
 </li>
 <li>
 Liaise between business users and technical teams to ensure alignment and mutual understanding.
 </li>
 <li>
 Support end-to-end project delivery, ensuring timelines, quality standards, and objectives are met.
 </li>
 <li>
 Participate in user acceptance testing (UAT) and verify that deliverables meet business expectations.
 </li>
 <li>
 Prepare reports, documentation, and process flows to support project transparency.
 </li>
 <li>
 Identify areas for process improvement and recommend data-driven solutions.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Strong understanding of
 
 Data Warehouse (DWH)
 
 concepts and
 
 data integration
 
 techniques.
 </li>
 <li>
 
 Proficiency in SQL
 
 for data analysis and validation is preferred.
 </li>
 <li>
 Excellent
 
 communication and stakeholder management
 
 skills.
 </li>
 <li>
 Knowledge of
 
 banking domain processes
 
 is an advantage.
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration
 
 , Information Systems, Computer Science, or a related field.
 
 </li>
 <li>
 
 2&ndash;4 years of experience
 
 as a
 
 Business Analyst
 
 , preferably within data or analytics projects.
 </li>
 </ul>
 
 
</div>

Business Analyst

PSA BDP

<div>
 
 Job Description
 
 
 
 About PSA BDP:
 
 
 PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
 
 
 We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
 
 
 We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
 
 
 PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail &amp; consumer, life sciences &amp; pharmaceuticals, and electric vehicle &amp; industrial verticals.
 
 
 
 Scope :
 
 
 
 This role will manage the processes within PSA BDP to achieve optimization and is constantly working on improvements.
 
 
 
 Responsibilities :
 
 
 
 <ul>
 <li>
 System development (all systems used by operations) with the knowledge of what is required globally and within the global PSA BDP strategy.
 </li>
 <li>
 Taking reasonability and act accordingly there where needed ; Involve local, regional and/or global management.
 </li>
 <li>
 Demonstrating use of Performance Metrics and Improvement in Performance and pro-active monitoring of quality standards.
 </li>
 <li>
 Creating a sense of urgency and taking ownership when service levels are "challenged" and pro-active monitoring of quality standards. In doubt, taking proactive action and measuring country / team performance and sharing the outcome with local management.
 </li>
 <li>
 Taking corrective actions and communicating changes to be made within operations and systems. Also taking corrective actions and communicating changes to be made within source systems and PSA BDP Global systems in accordance with IT.
 </li>
 <li>
 Acting as a SME "Subject Matter Experts" for Egypt to raise the performance of people and systems within PSA BDP. Creating a sense of urgency and taking ownership in development of tools and reports to support operations and gain more productivity.
 </li>
 <li>
 Support sales in sales force system and reporting.
 
 
 </li>
 </ul>
 Job Requirements
 
 
 <ul>
 <li>
 Excellent written and verbal English communication skills.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree required.
 </li>
 <li>
 Experience: 2-5+ years in a Business Analyst (BA) or analyst role, preferably within logistics, freight forwarding, or shipping.
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Strong communication abilities.
 </li>
 <li>
 Excellent analytical and problem-solving skills.
 </li>
 <li>
 Proven ability to work effectively across functional teams.
 </li>
 </ul>
 </ul>
</div>

Xenon Seven

<div>
 
 About us:
 
 
 
 Where elite tech talent meets world-class opportunities!
 
 
 At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today's most complex challenges.
 
 
 
 About the Client:
 
 
 
 Join one of Egypt's premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced and detail-oriented
 
 Senior Business Analyst
 
 with expertise in Non-Core Banking Systems to bridge the gap between business needs and technology solutions. The ideal candidate will lead requirements gathering, process analysis, and solution design for enterprise applications such as ECM, CRM, HR, and automation platforms. The Senior Business Analyst will play a key role in ensuring that IT initiatives align with strategic objectives and deliver value to the organization.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Collaborate with business stakeholders to gather, document, and analyze requirements for non-core applications
 </li>
 <li>
 Facilitate workshops and meetings to define business processes, workflows, and system enhancements
 </li>
 <li>
 Develop detailed business requirements, functional specifications, and use cases
 </li>
 <li>
 Work closely with developers, testers, and integration teams to ensure accurate solution delivery
 </li>
 <li>
 Conduct gap analysis and propose innovative solutions to improve efficiency and compliance
 </li>
 <li>
 Support testing activities including test case preparation, execution, and validation
 </li>
 <li>
 Assist in change management by preparing user documentation and delivering training sessions
 </li>
 <li>
 Ensure alignment of IT solutions with business goals, regulatory standards, and security policies
 </li>
 <li>
 Act as a subject matter expert (SME) for non-core applications and provide ongoing support to stakeholders
 </li>
 <li>
 Stay updated on industry best practices, emerging technologies, and regulatory changes affecting banking systems
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience (7+ years) as a Business Analyst, preferably in the banking or financial sector
 </li>
 <li>
 Strong knowledge of non-core banking systems such as ECM, CRM, HR, and workflow automation tools
 </li>
 <li>
 Ability to translate business needs into clear functional and technical requirements
 </li>
 <li>
 Familiarity with system integration, APIs, and database concepts
 </li>
 <li>
 Excellent analytical, problem-solving, and documentation skills
 </li>
 <li>
 Strong communication, facilitation, and stakeholder management abilities
 </li>
 <li>
 Experience working in agile and waterfall project methodologies
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Systems, or related field
 </li>
 <li>
 Professional certifications such as CBAP, PMI-PBA, or Agile Business Analyst certification
 </li>
 <li>
 Experience in highly regulated industries such as banking, finance, or government
 </li>
 <li>
 Knowledge of compliance standards relevant to financial institutions
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Attractive, market-leading salary package
 </li>
 <li>
 Clear career advancement path with professional development opportunities
 </li>
 <li>
 One-year contract with Xenon7, presenting a significant opportunity for renewal
 </li>
 </ul>
</div>

Senior Business Analyst

Bankawy - بنكاوى

<div>
 
 
 For A Leading Fintech Company (Owned by One of Egypt&rsquo;s Largest Local Banks)
 
 
 
 ***Kindly apply only if you are willing to attend on-site interview in few days***
 
 
 
 
 
 
 Senior Business Analyst
 
 
 
 
 
 
 
 Position Summary:
 
 
 
 
 Job purpose:
 
 &nbsp;&nbsp;
 
 
 Gather, analyze, and manage the business requirements throughout the software lifecycle and work with the technical team on interpreting the requirements into the desired deliverables.
 
 
 
 
 
 
 Key accountabilities :
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Analyze, validate, and manage the business requirements throughout the project life cycle
 
 
 .
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand the business requirements provided by customers and internal stakeholders (PO, functional consultant, &hellip; etc) and interpret them into deliverables (code, installation of a system, deployment. &hellip; etc).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Recommend and assess different solutions according to the business need in coordination with the technical team
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document the business requirements and changes of scope across the project stages.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and propose potential process improvements (when applicable).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct ongoing checks on the project workflow to ensure meeting the initial and updated requirements and provide a final sign off before delivery.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the communication between business stakeholders and the technical team, remove roadblocks and facilitate the day to day operations until delivery.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide analysis and reports on the progress, status, and challenges in every project and work with the internal teams on enhancing and improving as needed.
 
 
 
 
 
 Required Qualifications
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor&rsquo;s degree in computer science
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5 years of experience in a business analysis role and/or software development
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of business models and processes is a must.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic understanding of databases and relation modelling is a plus
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic knowledge of different technologies is a plus
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial services background is preferred
 
</div>

Talent 360 ME

<div>
 
 Wind Integrated Solutions, Oracle Partner
 
 
 in Egypt, KSA &amp; UAE
 
 is looking for "
 
 Junior
 
 
 Software Business Analyst
 
 "
 
 
 Wind Integrated Solutions is Software Development Company that provides technology services, business automation, and business digitalization.
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Analyze business needs and translate them into detailed technical and functional requirements.
 </li>
 <li>
 Collaborate with stakeholders to identify opportunities for process improvement and technology solutions.
 </li>
 <li>
 Create clear documentation, including user stories, process flows, and data models.
 </li>
 <li>
 Work closely with developers, testers, and project managers to ensure requirements are implemented accurately.
 </li>
 <li>
 Assist in conducting user acceptance testing (UAT) to verify solutions meet business needs.
 </li>
 <li>
 Maintain a deep understanding of the company&rsquo;s products and services to provide valuable insights during project discussions.
 </li>
 <li>
 Serve as a liaison between business teams and technical teams, facilitating effective communication.
 
 
 
 </li>
 </ul>
 
 Required Skills:
 
 
 
 <ul>
 <li>
 1&ndash;2 years as a Business Analyst in a software company or tech-driven environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.
 </li>
 <li>
 Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, or Lucidchart).
 </li>
 <li>
 Familiarity with Agile methodologies and SDLC.
 </li>
 <li>
 Basic understanding of databases, APIs, and system integrations (a plus).
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively.
 </li>
 <li>
 Strong interpersonal skills to work with cross-functional teams.
 </li>
 <li>
 Certifications (Preferred): Certified Business Analyst Professional (CBAP), or Agile Certified Practitioner (ACP).
 
 
 
 </li>
 </ul>
 
 Company Industry
 
 : Information Technology Services
 
 
 
 Company website:
 
 https://www.wind-is.com
 
 
 
 Location:
 
 Maadi - Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM.
 
 
 
 Working Days:
 
 From Sun to Thu / Hybrid
 
 
 
 Benefits:
 
 Attractive salary - Social &amp; Medical insurance - Friendly Environment - Learning &amp; Development Opportunities - Other benefits
 
 
 Apply now to drive innovation and growth with our dynamic team!
</div>

Junior Software Business Analyst

VOIS

<div>
 
 
 About this Role
 
 
 
 We are seeking a Genesys Business Analyst to join our centralised IT team within VOIS. This individual will play a pivotal role in delivering and maintaining contact centre solutions, including consultancy and support for Omni-channel Unified Contact Centre architecture. The role involves designing, developing, and integrating contact centre applications, collaborating with cross-functional teams, and ensuring alignment with business and security standards. The position is based in VOIS Egypt or VOIS India.
 
 
 
 
 
 
 
 What you&rsquo;ll d
 
 
 <ul>
 <li>
 oLead discovery sessions to gather and document business, functional, and technical requirements
 </li>
 <li>
 .Design and propose contact centre solutions including call flows, routing logic, IVR scripts, and reporting
 </li>
 <li>
 .Configure and implement platforms such as AWS Connect and Genesys
 </li>
 <li>
 .Define and document CTI and CRM integration requirements to ensure seamless agent experience
 </li>
 <li>
 .Develop and execute test plans including UAT to validate solution quality
 </li>
 <li>
 .Create user guides, process flows, and technical documentation; deliver training to users and support teams
 </li>
 <li>
 .Act as a liaison between stakeholders, development teams, and vendors to ensure project alignment
 </li>
 </ul>
 
 
 .Who you ar
 
 
 <ul>
 <li>
 eA professional with 5+ years of experience in contact centre or telecommunications projects
 </li>
 <li>
 .Skilled in AWS Connect, Genesys Engage, or Genesys Cloud CX platforms
 </li>
 <li>
 .Knowledgeable in IVR, ACD, CTI, WFM, and QM technologies
 </li>
 <li>
 .Experienced in CTI and CRM integrations (e.g., Salesforce, ServiceNow)
 </li>
 <li>
 .Strong communicator with analytical and problem-solving skills
 </li>
 <li>
 .Familiar with Agile and Waterfall methodologies
 </li>
 <li>
 .Holds a technical degree and has 4+ years&rsquo; experience in contact centre environments
 </li>
 <li>
 .Technically proficient in SIP, voice solutions, and multi-channel messaging services
 </li>
 <li>
 .Exposure to Avaya and Verint platforms is a plus
 </li>
 </ul>
 
 
 
 .
</div>

Genesys Senior Business Analyst

Quality Standards for Information Technology - QSIT

<div>
 
 
 1. Requirements Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Meet with stakeholders to understand business processes, needs, and goals.
 </li>
 <li>
 Document functional and non-functional requirements.
 </li>
 <li>
 Analyze existing systems, workflows, and data flows to identify gaps or inefficiencies.
 </li>
 <li>
 Translate business needs into technical requirements for developers.
 </li>
 </ul>
 
 
 
 
 
 2. System Design &amp; Specification
 
 
 <ul>
 <li>
 Develop system models, process flows, and diagrams
 </li>
 <li>
 Create functional specifications, use cases, and user stories.
 </li>
 <li>
 Recommend technology solutions that align with business objectives.
 </li>
 <li>
 Collaborate with software architects and developers to ensure feasibility.
 </li>
 </ul>
 
 
 
 
 
 3. Implementation Support
 
 
 <ul>
 <li>
 Work with development teams to ensure requirements are correctly implemented.
 </li>
 <li>
 Participate in system configuration, customization, and integration.
 </li>
 <li>
 Conduct or coordinate system testing (unit, integration, UAT).
 </li>
 <li>
 Document system features, workflows, and user guides.
 </li>
 </ul>
 
 
 
 
 
 4. Evaluation &amp; Optimization
 
 
 <ul>
 <li>
 Monitor system performance and suggest improvements.
 </li>
 <li>
 Analyze data to evaluate the effectiveness of solutions.
 </li>
 <li>
 Identify opportunities for automation and efficiency gains.
 </li>
 <li>
 Support change management and adoption by training users.
 </li>
 </ul>
 
 
 
 
 
 5. Stakeholder &amp; Communication
 
 
 <ul>
 <li>
 Act as a liaison between business teams and IT/development teams.
 </li>
 <li>
 Facilitate workshops, requirement sessions, and feedback meetings.
 </li>
 <li>
 Manage expectations by balancing business needs with technical constraints.
 </li>
 </ul>
 
 Prepare presentations, reports, and documentation for stakeholders.
 
</div>

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