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business operations associate

NxtWave

<div>
 
 
 Job Description:
 
 
 
 
 
 
 As a Business Operations Associate, In this role, you will play a key part in supporting field operations, ensuring smooth execution of student demos, managing logistics, auditing petty cash, and coordinating between field teams and central teams. You&rsquo;ll take full ownership of operational tasks, working closely with both the field and central operations teams to ensure that materials, travel, and data processes are managed efficiently, enabling the field business team to focus entirely on outreach and performance.This is a dynamic, on-ground role requiring strong follow-up, coordination, and a solution-oriented mindset.
 
 
 
 You're ideal for this role if you can:
 
 
 <ul>
 <li>
 Support the on-field team in day-to-day operations.
 </li>
 <li>
 Coordinate between field and central teams to ensure seamless execution of outreach activities.
 </li>
 <li>
 Ensure SOPs and operational processes are consistently followed.
 </li>
 <li>
 Communicate clearly and professionally with all stakeholders.
 </li>
 </ul>
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 High ownership mindset with the ability to multitask efficiently.
 </li>
 <li>
 Willingness to travel and adapt to flexible work hours, including evenings and weekends, as per field requirements.
 </li>
 <li>
 Comfort with Google Sheets, and basic reporting tools.
 </li>
 <li>
 Strong coordination skills and proactive communication.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Student Demo &amp; Outreach Support
 
 
 <ul>
 <li>
 Accompany the field team to 12th-grade schools/colleges to assist in student demos and outreach activities.
 </li>
 <li>
 Coordinate demo logistics, including carrying materials to schools/Colleges, managing student movement, and distributing and collecting forms and brochures.
 </li>
 <li>
 Maintain accurate counts of collected forms, digitize as per protocol, and dispatch physical forms to the central office.
 </li>
 </ul>
 
 
 Inventory &amp; Equipment Management
 
 
 <ul>
 <li>
 Ensure all demo equipment (e.g., projectors, collar mics) is in working condition and maintain a log of assigned users.
 </li>
 <li>
 Maintain inventory of brochures, application forms, and marketing materials.
 </li>
 <li>
 Monitor usage and proactively raise requests for restocking.
 </li>
 <li>
 Coordinate with the central team for receiving and distributing materials sent via bus or courier.
 </li>
 </ul>
 
 
 Procurement &amp; Vendor Management
 
 
 <ul>
 <li>
 Identify and finalize local vendors; assist in collecting quotations and product samples.
 </li>
 <li>
 Support procurement of marketing materials and maintain proper purchase records.
 </li>
 <li>
 Raise payment requests with documentation and coordinate with vendors for bill submission.
 </li>
 <li>
 Track vendor payments and maintain an updated status log.
 </li>
 </ul>
 
 
 Logistics, Finance &amp; Compliance
 
 
 <ul>
 <li>
 Assist in booking travel (bus/train) and accommodation for field staff.
 </li>
 <li>
 Track petty cash issued to team members, verify bill submissions, and flag discrepancies.
 </li>
 <li>
 Ensure timely uploads of bills and maintain clear records.
 </li>
 <li>
 Share weekly cash utilization reports with finance and operations stakeholders.
 </li>
 <li>
 Follow up on reimbursements and pending finance tasks.
 </li>
 </ul>
 
 
 Internal Coordination &amp; Event Support
 
 
 <ul>
 <li>
 Assist in organizing education fairs, career sessions, and outreach events by managing materials, branding, and logistics.
 </li>
 <li>
 Coordinate between field teams and internal departments like Finance, Design, and Procurement.
 </li>
 <li>
 Monitor task checklists, follow up on non-sales tasks.
 </li>
 </ul>
 
 
 Languages Known:
 
 
 <ul>
 <li>
 Native speaker of
 
 Telugu/Tamil/Kannada/Malayalam/Marathi/Hindi/Bengali/Odia
 
 </li>
 <li>
 Working Proficiency in English.
 </li>
 </ul>
 
 
 Work Location &amp; Working Days:
 
 
 <ul>
 <li>
 Majorly involves field visits to 12th/Intermediate schools/colleges.
 </li>
 <li>
 Relevant expenses incurred during field visits (such as fuel, food, and accommodation) will be reimbursed by the company as per policy.
 </li>
 <li>
 6-Day Week
 </li>
 <li>
 Rotational Week off (Sunday won&rsquo;t be a week off)
 </li>
 <li>
 Involves extensive traveling (candidates must have their own 2 Wheeler).
 </li>
 <li>
 Should have an own laptop
 </li>
 </ul>
 
 
 Compensation:
 
 Opportunity to earn up to 3 LPA
 
 
 
</div>

Business Operations Associate

Qualcomm

<div>
 
 Company
 
 
 
 Qualcomm India Private Limited
 
 
 
 Job Area
 
 
 
 Operations Group, Operations Group &gt; Business Operations
 
 
 
 General Summary
 
 
 
 
 Hiring Title: Business Operations Analyst, (Compute GTM)
 
 
 
 
 About the GBFS Team:
 
 The Global Business and Finance Support (GBFS) team provide support to HQ and the global regional team on Finance &amp; Business Operation activities. This job role is for business operations related activities &ndash; Partner Onboarding, Global Channel Incentive and Marketing Development fund claims, fund requests, fund allocation, invoicing support and ad-hoc reporting.
 
 
 
 General Job Summary
 
 : This role serves as a key point of contact for both external customers and internal teams, providing essential support to HQ and Sales Teams. Responsibilities include overseeing account onboarding, managing product SKU&rsquo;s, administering partner offerings, and process MDF/GCI claims. Additionally, the role plays a vital part in ensuring precise reporting, smooth payment integration and communication to internal stakeholders/partners. The ideal candidate will be driven by a passion for fostering outstanding internal collaboration across the organization. Responsibilities include, but are not limited to, the following activities:
 
 
 
 Job Overview
 
 
 
 <ul>
 <li>
 Oversee Partner account onboarding, manage product SKUs, and administer partner offerings
 </li>
 <li>
 processing of Market Development Funds and Global Channel Incentive claims, ensuring compliance with program guidelines and financial accuracy
 </li>
 <li>
 Handle marketing budgets, fund allocations, fund requests with accuracy
 </li>
 <li>
 Ensure seamless financial tracking, reporting, and billing processes.
 </li>
 <li>
 Serve as a key contact for external customers and internal HQ and Sales Teams.
 </li>
 <li>
 Provide world-class assistance for Qualcomm&rsquo;s products and services while fostering strong internal partnerships.
 </li>
 <li>
 Perform additional ad hoc business operations activities from time to time.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3 to 6 years&rsquo; relevant industry experience in Sales operations activities
 </li>
 <li>
 Prior experience in semiconductor industry, OEMs and partner management is desired.
 </li>
 <li>
 Excellent Advanced Excel Skills, Salesforce, data analysis and reporting.
 </li>
 <li>
 Strong analytical, problem solving and conceptual skills.
 </li>
 <li>
 Positive attitude and willingness to learn skills/tools
 </li>
 <li>
 Flexible for evening calls (8PM &ndash; 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed
 </li>
 <li>
 Strong written and verbal communication skills.
 
 
 
 </li>
 </ul>
 
 Education Requirements
 
 
 
 <ul>
 <li>
 Bachelors in Science / B.Tech / Commerce / Economics and/or,
 </li>
 <li>
 Diploma or Masters in business Analytics
 </li>
 <li>
 Business Administration from a reputed B-school.
 
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
 
 
 
 </li>
 </ul>
 OR
 
 
 High School Diploma or equivalent and 4+ years of business operations or related experience.
 
 
 
 Applicants
 
 : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
 
 
 Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
 
 
 
 To all Staffing and Recruiting Agencies
 
 : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
 
 
 If you would like more information about this role, please contact Qualcomm Careers.
</div>

Business Operations Analyst-Associate

Meesho

<div>
 
 About The Team
 
 
 
 With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratize internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Associate Operations, you will play a huge role in driving growth for all sellers in the platform by enabling them to participate in the various promotional constructs within Meesho like Sale, Deals and Loyalty programs.
 
 
 Our team holds end-to-end responsibility to source right selections, discounts, catalogs, products for all these events. You will be working closely with an Associate - Ops, Key Account Managers(KAMs) and Business Analysts to achieve this under the guidance of a Program Manager and the Director of MTU/ATU charter.
 
 
 Beyond this there will be cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment &amp; Experience teams to achieve our 10x levers.
 
 
 We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions.
 
 
 
 About The Role
 
 
 
 We are looking for a dynamic, self-starting, result oriented Associate Operations who can display strong execution skills along with good business process understanding to ensure that our business KRs are met.
 
 
 As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promotional constructs like sale, deals and loyalty programs. You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Mentor, motivate &amp; provide direction to a team of KAMs
 </li>
 <li>
 Advocate Meesho&rsquo;s values &amp; principles across your team
 </li>
 <li>
 Work with central teams to ensure we achieve the targets for our sale, deals and loyalty programs
 </li>
 <li>
 Develop robust processes for smooth execution of all critical tasks
 </li>
 <li>
 Define KRA's &amp; goals for the team and individuals
 </li>
 <li>
 Compile and evaluate metrics for success assessment of individual and team level tasks
 </li>
 <li>
 Communicate priorities and key decisions with stakeholders with your excellent verbal, written &amp; visual communication skills.
 </li>
 <li>
 Drive higher supplier engagement and quick problem resolution through effectively guiding your team
 </li>
 <li>
 Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
 </li>
 <li>
 Influence strategic decisions across the organization by earning the trust of your stakeholders
 </li>
 <li>
 Effectively use quantitative &amp; qualitative data to drive decisions &amp; measure success
 </li>
 <li>
 Helps define short &amp; medium term goals, design execution roadmap and set team priorities that align with company&rsquo;s overall strategic goals
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 BE/B. Tech from premier institutes
 </li>
 <li>
 MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams
 </li>
 <li>
 Experience in Handling Category is an add-on
 </li>
 <li>
 Experience with startups and fast-paced environments is an added advantage
 </li>
 <li>
 Experience in using Microsoft Excel and Google Sheets to analyze data and build POV
 </li>
 <li>
 Demonstrated ability to think strategically and tactically
 </li>
 <li>
 Deep understanding of business and customers
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to lead the team and manage relevant stakeholders
 </li>
 <li>
 Proven skills in driving problems to solutions and opportunities
 </li>
 </ul>
</div>

Operations Associate

PwC India

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Not Applicable
 
 
 
 
 Specialism
 
 
 Operations
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what&rsquo;s possible, and turning that into a reality. We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.
 
 
 
 Job description
 
 The Business Analyst (BA) will be responsible for bridging the gap between IT and the business by
 
 assessing processes, determine requirements, and deliver recommendations and reports to executives
 
 and stakeholders. The BA will work closely with business units, IT teams, and external parties to identify
 
 opportunities for improvement, develop and implement solutions, and ensure that business needs are
 
 met efficiently and effectively. Roles and responsibilities Engage with customers to discuss, elicit,
 
 comprehend, analyze, and document their business requirements. Examine existing solution/template
 
 features, both current and on the roadmap, and compare them against customer requirements to
 
 identify gaps and propose solutions. Develop and present artifacts such as Story Boards and Solution
 
 Reviews to the customer. Prepare, review, and present documents and information to all relevant
 
 stakeholders, including:
 
 Functional Requirements Specification Business Workflow and Conceptual Mockups Oversee and
 
 approve screen mockups and UI flows. Lead prioritization discussions to finalize the scope of releases
 
 and roadmap items. Generate dummy data, sample data, and scenario objects within the developed
 
 solution for validation, testing, and review purposes. Facilitate regular communication with stakeholders
 
 to keep them informed of project status and changes. Develop and maintain comprehensive
 
 documentation of business processes, requirements, and solutions Provide ongoing support and
 
 troubleshooting as needed. Desired Skills Experience with ERP/CBS Platforms Strong project
 
 management skills. Knowledge of financial services operations Familiarity in agile methodologies Strong
 
 analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in MS
 
 Office (Excel, Word, PowerPoint). Ability to lead and manage projects. Strong organizational and
 
 multitasking abilities
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Associate

Accenture in India

<div>
 
 Skill required:
 
 Talent Acquisition- end to end - Talent Identification
 
 
 
 Designation:
 
 Recruiting Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Associate will be responsible for performing day to day task per the recruitment process guidelines: 1. Create approved requisition. 2. Conduct internal sourcing - post requisition 3. Conduct external sourcing - mine existing talent pool 4. Conduct external sourcing - Post job 5. Perform data mining for additional candidates 6. Support candidate intake (application/expression of interest) using electronic, phone or paper methods. 7. Develop list of candidates to be screened 8. Automated Candidate Screening &amp; Assessment (Interactive Voice Response (IVR) 9. Conduct hiring manager interaction Candidates with End to End Recruitment experience - Domestic/International Market Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management ATS/ Job boards/ HCM
 </li>
 <li>
 US/Canada recruitment Experience is a Must have Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts Excellent communication skills, Uses professional, error-free grammar and formatting in emails
 </li>
 <li>
 Speaks with clarity, warmth, and confidence during virtual interactions., Any Graduation
 
 </li>
 </ul>
</div>

Recruiting Associate

Walmart Global Tech India

<div>
 Position Summary...
 
 
 What you'll do...
 
 
 At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability&mdash;and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries&mdash;all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
 
 
 At our Bangalore and Chennai office, more than 4000 strong engineers are helping accelerate innovative strategic initiatives. They collaborate seamlessly across Walmart Technology and Walmart eCommerce through a highly engaged, talent dense, global agile delivery model.
 
 
 People Tech &amp; Services Team:
 
 
 The People Tech &amp; Services team is a dynamic and multi-functional team spanning across several pillars like Contact Center, Data Services, Recruitment Services, Technology Operations and Employment Services. This Bangalore based team collaborates and works together with our colleagues based out of Bentonville (Arkansas) creating benchmarks around customer service delivery and superior associate experience. Employment services team focuses on handling requests related to Unemployment claims, Earnings/Employment verifications, and Wage Audits.
 
 
 Our speed, accuracy, and on-time delivery of associate centric solutioning enables us to create the right mix of performance and agility in our daily operations. Our focus continues to bring in bright and fresh talents thereby ensuring a high-octane culture.
 
 
 
 What will you do:
 
 
 
 <ul>
 <li>
 Process Unemployment Claims: Review and process unemployment claims following the process outlined on respective knowledge base/SOP
 </li>
 <li>
 Meet Deadlines: Ensure all claims and information requests are processed within the required timeframes to avoid delays.
 </li>
 <li>
 Gather Information: Collect necessary information from stores and other relevant contacts to support claims processing.
 </li>
 <li>
 Work with State Agencies: Communicate with state agencies to resolve issues, respond to requests for information, and ensure compliance with regulations.
 </li>
 <li>
 Team Player: Collaborate with team members, share knowledge, and contribute to a positive and supportive work environment.
 </li>
 <li>
 Ensure to process the required no. of claims and tasks while ensuring detail and accuracy.
 </li>
 <li>
 Maintain strict confidentiality of employee records and sensitive information related to payroll etc.
 </li>
 <li>
 Contribute to process efficiency via continuous improvement ideas
 
 
 </li>
 </ul>
 
 What you will bring:
 
 
 
 <ul>
 <li>
 Bachelor's degree in any field. (Preferably HR/Business Administration, or a related field.)
 </li>
 <li>
 Proficient in Microsoft Excel
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Detail-oriented with strong organizational and time management skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong problem-solving skills and the ability to adapt to changing priorities.
 </li>
 <li>
 Must be willing to work in US hours.
 </li>
 <li>
 Excellent oral and written communication is a must
 </li>
 <li>
 Makes sound judgment and promote a customer/member focused environment
 </li>
 <li>
 Flexible working in different shifts including night shifts.
 </li>
 <li>
 Possesses strong written and verbal communication
 </li>
 <li>
 You inspire commitment through communication and influence and demonstrate adaptability while thinking and acting strategically.
 </li>
 <li>
 You proactively lead volunteer activities, programs, and initiatives to improve the community.
 </li>
 <li>
 You build and sustain internal and external relationships.
 
 
 </li>
 </ul>
 
 About Walmart Global Tech
 
 
 
 Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That&rsquo;s what we do at Walmart Global Tech. We&rsquo;re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world&rsquo;s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
 
 
 We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
 
 
 
 Flexible, hybrid work
 
 
 
 We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
 
 
 
 Benefits
 
 
 
 Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
 
 
 
 Belonging
 
 
 
 We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
 
 
 At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is&mdash;and feels&mdash;included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we&rsquo;re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
 
 
 
 Equal Opportunity Employer
 
 
 
 Walmart, Inc., is an Equal Opportunities Employer &ndash; By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions &ndash; while being inclusive of all people.
 
 
 
 Minimum Qualifications...
 
 
 
 
 
 Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
 
 
 
 
 Option 1: Bachelor's degree in business, human resources, information technology, or related area. Option 2: 1 year's experience in business, human resources, information technology, or related area. Option 3: Associate's degree in business, human resources, information technology, or related area and 1 year's experience in business, human resources, information technology, or related area.
 
 
 
 Preferred Qualifications...
 
 
 
 
 
 Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
 
 
 
 
 Bachelor's degree in business, human resources, information technology, or related area and 1 year's experience in business, human resources, information technology, or related field.
 
 
 
 Primary Location...
 
 
 
 Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2242614
</div>

ANALYST, PEOPLE SERVICES GENERALIST

NTT DATA Business Solutions

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Understand the SAF Basis Team functioning and process model
 </li>
 <li>
 Knowledge ECS support tools - LVM, SPC, JIRA, CRT, Customer Launch Pad, Service Now, TIC etc
 </li>
 <li>
 Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding
 </li>
 <li>
 Associate should be capable of delivering the targets in Scope of work however is not limited to it solely
 </li>
 <li>
 Know the point of contact in each team for issue resolution
 </li>
 <li>
 Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues
 </li>
 <li>
 Write KBA's (Knowledge Based Article) describing workarounds
 </li>
 <li>
 Create reporting: SPC ticket trend and root causes per week
 </li>
 <li>
 Roll-out procedure changes to/within SAF colleagues per SPC release
 </li>
 <li>
 Provide consolidated feedback from SAF colleagues/Operations to PO
 </li>
 <li>
 Maintain documentation of manual tasks
 </li>
 <li>
 Support during procedure executions
 </li>
 <li>
 Document update know-how
 </li>
 <li>
 Major team involved in solving productive tickets for topic area
 </li>
 <li>
 Be familiar with Problem record process
 </li>
 <li>
 Work on problem records as problem processor or problem coordinator
 </li>
 <li>
 Know how to maintain E2E service automation (service definition/ mapping / routing&hellip;)
 </li>
 <li>
 Conduct the KBA training
 
 
 </li>
 </ul>
 
 Get empowered by NTT DATA Business Solutions!
 
 
 
 
 We transform. SAP&reg; solutions into Value
 
 
 
 
 For any questions related to Job Description, you may connect with below specified contact from Recruiting.
 
 
 
 
 Recruiter Name:
 
 
 
 Antonette Nirisha
 
 
 
 
 
 Recruiter Email ID:
 
 
 
 Antonette.Nirisha@nttdata.com
 
 
 
 
 
 NTT DATA Business Solutions is a fast-growing international IT company and one of the world&rsquo;s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
 
</div>

Consultant

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