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ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

IT Business Analyst

ColendiBank

<div>
 
 
 About Us
 
 
 
 ColendiBank is T&uuml;rkiye's first AI-powered digital native universal deposit bank, pioneering the integration of advanced technology with accessible financial services. Officially launched in 2024 following the acquisition of a coveted digital banking license, the bank caters to individuals and SMEs with a focus on micro credit and innovative deposit services. As a fully digital institution, ColendiBank leverages a cutting-edge, scalable core banking platform to deliver seamless, secure, and user-friendly experiences. Its commitment to innovation positions it as a leader in redefining digital banking in T&uuml;rkiye.
 
 
 
 
 
 
 Job Description
 
 
 
 We are looking for a Business Analyst to join our growing team in Istanbul. This role will report to the Business Analyst Lead, and will collaborate closely with product managers, developers, QA teams, and business stakeholders to translate business needs into clear technical specifications. The ideal candidate will be responsible for driving digital banking products and core banking processes, with a strong focus on regulatory compliance and customer-centric delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Collaborate with relevant business units to analyze their needs and translate them into clear, structured requirements for processes and systems related to products such as credit, payments, accounts, and digital channels.
 </li>
 <li>
 Create detailed business requirement documents (BRDs), user stories, process flows, and functional specifications.
 </li>
 <li>
 Coordinate with development and QA teams to ensure accurate implementation of business requirements.
 </li>
 <li>
 Design, execute, and manage test cases; support UAT (User Acceptance Testing) and ensure timely issue resolution.
 </li>
 <li>
 Analyze existing processes and suggest improvements for efficiency, compliance, or customer experience.
 </li>
 <li>
 Identifies detailed business requirements and process models to ensure the viability of technical designs and fulfillment of business and technical needs and constraints.
 </li>
 <li>
 Act as a key bridge between business units and technical teams, ensuring alignment on goals and deliverables.
 </li>
 <li>
 Monitor and evaluate implemented solutions to ensure business value and continued alignment with strategic objectives.
 </li>
 <li>
 Monitor and support new releases, including e-mail communication, to respond to feedback, resolve issues and approve software rollout.
 </li>
 <li>
 Prepare and deliver documentation including user manuals, release notes, and training materials.
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 Minimum 3 years of experience in business analysis in the banking sector.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, MIS, or a related field.
 </li>
 <li>
 Experience in one or more of the following areas: Retail Banking, Commercial Loans, Loan Processes, Digital Channels (Mobile Banking), Accounting, Corebanking.
 </li>
 <li>
 Strong analytical skills with the ability to turn complex business needs into clear technical requirements.
 </li>
 <li>
 Solid understanding of business analysis methodologies, SDLC, and software development practices.
 </li>
 <li>
 Hands-on experience in tools like JIRA, Confluence, BPM tools (e.g., Visio, Draw.io), and SQL is a plus.
 </li>
 <li>
 Experience working in Agile/Scrum environments and understanding of backlog grooming, sprint planning, and release management.
 </li>
 <li>
 Excellent communication and documentation skills.
 </li>
 <li>
 Ability to interact with both technical and non-technical stakeholders.
 </li>
 <li>
 Strong team player who can work effectively across departments.
 </li>
 <li>
 Good command of English, both written and spoken.
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 At ColendiBank, you'll be at the forefront of creating a digital bank that delivers unparalleled customer experience.
 
 
 
 
 
 We offer opportunities for professional growth and the chance to be part of a committed team aiming to make a difference in the digital banking landscape. Embark on this transformative journey with us. Apply now to become a key player in our growing core team.
 
 
 
 
 
 
 ColendiBank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
</div>

Business Analyst

Deloitte

<div>
 
 Deloitte provides Technology &amp; Transformation services to nearly 90% of the Fortune Global 500&reg; and thousands of private companies. Technology &amp; Transformation services cover world class and innovative technology development &amp; implementation and architecture design &amp; technology strategy. Deloitte also has strategy, risk &amp; transactions, audit &amp; assurance and tax &amp; legal services.
 
 
 
 
 
 Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Our more than 460,000 professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world.
 
 
 Our organization has grown tremendously in both scale and capabilities, yet our shared culture and mission -to make an impact that matters- remains unchanged. This is evident not only in Deloitte&rsquo;s work for clients, but also in our WorldClass ambition, our WorldClimate initiative and our ALL IN diversity and inclusion.
 
 
 
 
 
 Part Business. Part Creative. Part Technology. One hundred percent digital.
 
 
 
 
 
 At Deloitte Digital, technology, creativity, and innovation intersect with fun and serious intent to build outstanding digital solutions. We are growing our Deloitte Digital Studio team to imagine, deliver, and run more great digital solutions for our clients.
 
 
 
 
 
 With an ever-increasing number of digital studios spread across the globe, the team at Deloitte Digital includes strategists, UX/UI designers, service designers, product owners, business analysts, software architects &amp; engineers, and digital marketers. A powerful combination of technology skills, creativity, and business acumen. We provide our clients with a full suite of digital services covering digital strategy, user experience, content, creative, engineering, and implementation across mobile, web, and social media channels. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. However, we are always looking for better and more fun ways to do things.
 
 
 
 
 
 
 A career as unique as you are
 
 
 
 
 
 
 Deloitte Digital has a fantastic opportunity for an experienced Business Analyst to join the team. You will work with our team of thinkers, designers, and engineers to deliver compelling solutions to big-name clients. Deloitte Digital offers enormous opportunities for growth and development and the chance to grow your career in your chosen direction.
 
 
 
 
 
 
 What will you be doing?
 
 
 
 
 
 
 We love agile, so every day is different, but you can expect to:
 
 
 
 
 
 
 Project Delivery, Development, Support, and Maintenance
 
 
 
 
 
 <ul>
 <li>
 Gather and identify detailed business requirements from various stakeholders and convert them into business analysis outputs to meet business needs. Such as Technical Analysis, Business/Technical Requirements Definition, Functional/Non-Functional Specifications, User Stories, Acceptance Criteria, and Acceptance Test plans,
 </li>
 <li>
 Actively engage with internal and external stakeholders to manage conflicting requests and ensure continuous alignment on priorities,
 </li>
 <li>
 Collaborate with architects, designers, and developers in the definition of technical solutions,
 </li>
 <li>
 Perform and document functional tests, UAT, and regression testing to ensure bug-free software,
 </li>
 <li>
 Manage the product backlog across multiple agile teams for sprint and release planning,
 </li>
 <li>
 As part of the agile team, contributing towards effort estimations,
 </li>
 <li>
 As part of the agile team, being responsible as a single point of contact for supporting the team as a support engineer.
 </li>
 </ul>
 
 
 
 
 
 Product Strategy and Management
 
 
 
 
 
 <ul>
 <li>
 Take the lead on running workshops, gathering requirements to help solve some of the most exciting problems for our clients,
 </li>
 <li>
 Liaise with product owners and industry leaders to drive the product definition,
 </li>
 <li>
 Identify opportunities for innovation and improvement within your area of influence,
 </li>
 <li>
 Research the latest digital trends, best practices, and technologies,
 </li>
 <li>
 Support cross-functional projects focused on high-priority strategic initiatives and accelerated growth,
 </li>
 <li>
 Ability to develop good working relationships, with a commitment to professional and client service excellence.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience Strategy and Service Design
 
 
 
 
 
 <ul>
 <li>
 Ability to execute visual, information, interaction, and service design elements that meet business and customer needs through the entire experience lifecycle,
 </li>
 <li>
 Ability to create personas and document customer journeys/business flows,
 </li>
 <li>
 Ability to create user story mapping, translate UX designs into requirements and user stories.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering (Computer Science, Industrial Engineering, Business Information Systems, or related fields),
 </li>
 <li>
 4-5 years of experience in a commercial, business analyst, or system analyst roles,
 </li>
 <li>
 E-Commerce, Marketing, Sales, After-Sales, and/or Core system implementation experience is preferred.
 </li>
 <li>
 Experience working with project management methodologies (Agile, Scrum, Kanban) and tools (e.g.,SQL, Jira, Confluence),
 </li>
 <li>
 Experience with requirements elicitation techniques (Interviews, questionnaires, user observation, workshops, role-playing, prototypes),
 </li>
 <li>
 Experience imagining, designing, and collaborating on implementing market-leading products across one or more technologies and business sectors,
 </li>
 <li>
 Excellent communication and facilitation skills,
 </li>
 <li>
 Experience with design thinking methodologies.
 </li>
 </ul>
 
 
 
 
 #Deloitte #Deloittedigital
 
</div>

Digital Business Analyst

NielsenIQ

<div><div><div>We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service.
RESPONSIBILITIES<ul><li>
The Customer Service, Business Analyst will assist in executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support.</li><li>
The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><ul><li>
University degree (preferably in Statistical, Mathematical or any other relevant field)</li><li>
Fresh graduate or max. 1 year of professional work experience</li><li>
Fluency in English and Turkish</li><li>
Analytical skills</li><li>
Good communication skills &amp; visualization skills &ndash; interested in storytelling techniques</li><li>
Comfortable working in a digital-enabled environment</li><li>
Ability to work within a virtual environment</li><li>
Ability to work in a team environment</li><li>
Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides</li><li>
Organizational &amp; interpersonal skills</li><li>
Interest in the commercial industry</li><li>
Strong analytical mind and excellent numerical skills</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates? 


Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Turkish Technology

<div>
 
 
 About the job:
 
 
 
 The person in this role will report to the manager in the relevant solution department of our company, work closely with business units to define technical and non-technical requirements and work in coordination with other departments.
 
 
 
 
 
 
 Position located at:
 
 Halkal&inodot; Office
 
 
 
 
 
 
 This position will be
 
 
 
 
 
 <ul>
 <li>
 Identify meaningful trends and opportunities across the business, generate business analysis reports
 </li>
 <li>
 Conduct meetings to analyze business insights and user needs, convert them into specs of products soon to be developed within or with 3rd parties
 </li>
 <li>
 Act as an information source and communicator between business users and IT to enhance services and products
 </li>
 <li>
 Design and build test cases, run and manage functional tests while coordinating UAT process
 </li>
 <li>
 Constantly be on the lookout for ways to improve monitoring, discovering issues and delivering better value to customer
 </li>
 </ul>
 
 
 
 
 
 How do we describe the perfect match?
 
 
 
 
 
 <ul>
 <li>
 At least 10 years of experience in Business Analysis or related fields
 </li>
 <li>
 Result driven mindset with an exceptional personality with great verbal, written, and visual communication skills
 </li>
 <li>
 Advanced analytical skills, experienced in collecting, organizing, analyzing abundant data, and disseminate them as meaningful information
 </li>
 <li>
 Strong analytical mind and advanced problem-solving skills
 </li>
 <li>
 Ability to deal with ambiguity and change
 </li>
 <li>
 Basic knowledge of query languages, preferably SQL
 </li>
 <li>
 Good knowledge of business analysis processes and methodologies
 </li>
 <li>
 Hands on experience in analysis techniques such as; use case modeling, data analysis, process analysis, prioritization, requirement management, risk assessment, stakeholder analysis, responsibility analysis, and interface analysis
 </li>
 <li>
 Familiar with project management aspects and methodologies
 </li>
 <li>
 Professionally experienced in Waterfall, Agile/Scrum, Release Management methodologies
 </li>
 <li>
 Ability to manage complex projects composed of priority shifting tasks, strict budgets and firm deadlines by employing effective methods
 </li>
 <li>
 Knowledge of integration processes from business requirements collection to technical analysis delivery
 </li>
 <li>
 Capable of resolving challenges arising within or outside of the organization concerning the Project
 </li>
 <li>
 Experience in crew planing
 </li>
 <li>
 IIBA or equivalent is a plus
 </li>
 <li>
 Minimum Bachelor&rsquo;s Degree at related fields
 </li>
 <li>
 Good command of the English language
 </li>
 </ul>
 
 
 
 
 
 Who We Are?
 
 
 
 
 
 
 We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 
 
 
 
 
 We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 
 
 
 
 
 Obviously, We don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 
 
 
 
 
 We are a strong team of more than 2000 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 
 
 
 
 
 If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 
 
 
 
 
 
 Benefits Of Working With Us
 
 
 
 
 In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
 
 
 
 
 
 <ul>
 <li>
 Flexible working arrangements, generous personal, parental and cultural leave
 </li>
 <li>
 Competitive remuneration
 </li>
 <li>
 Free and subsidized health and wellbeing services
 </li>
 <li>
 Discounts on a wide range of products and services
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process
 </li>
 <li>
 A great number of online courses and technical trainings that will support your development
 </li>
 <li>
 Personalized development plan for you
 </li>
 <li>
 Using CED &amp; Pass Flight for travelling experience with your family
 </li>
 <li>
 Support payment for childcare
 </li>
 </ul>
 
 
 
 
 
 Be Yourself
 
 
 
 We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 
 
 
 
 
 If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 
 
 https://www.instagram.com/turkishairlinstechnology/
 
 
 https://www.linkedin.com/company/thyteknoloji/
 
</div>

Expert Business Analyst (Halkalı)

mobven

<div>
 Join the Minds Behind the Future of Tech!
 
 
 At Mobven, we are committed to building high-quality digital products that transform industries. Founded in 2012, we evolved from a promising startup into an award-winning technology company, recognized by Deloitte as one of the EMEA region&rsquo;s fastest-growing tech firms&mdash;four years in a row. Our expertise in mobile technology and digital transformation has made us a trusted partner for global enterprises.
 
 
 We are looking for individuals who take pride in their craft, push their work to the highest standards, and thrive in a culture of excellence. If you are someone who values expertise, precision, and innovation and is eager to contribute to groundbreaking digital solutions that shape the future of technology, join us at Mobven. Be part of a team where your skills, dedication, and passion will be recognized, challenged, and elevated to new heights.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive cross-functional execution of multiple projects working directly with designers, developers and test engineers to conceptualize, build, test and realize product,
 </li>
 <li>
 Manage execution of plan and scope of the project(s),
 </li>
 <li>
 Coordinate activities of functional groups in compliance to the company goals,
 </li>
 <li>
 Effectively contribute to project management process, including, but not limited to project scope management, project organization, resourcing, plan development and risk management,
 </li>
 <li>
 Proactively track and communicate schedule and scope changes and escalation of project issues to internal and external stakeholders,
 </li>
 <li>
 Work with leading corporate clients across various industries and start-up,
 </li>
 <li>
 Craft business plans, strategic analysis, benchmarking and presentations on prospect projects.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 3+ years experience in software product experience preferably in mobile, fintech and/or SaaS,
 </li>
 <li>
 BS or MS degree in engineering or relevant fields,
 </li>
 <li>
 Effective presenter, negotiator and collaborator,
 </li>
 <li>
 Strong quantitative, analytical, and problem solving skills,
 </li>
 <li>
 Excellent verbal, written and social communication skills,
 </li>
 <li>
 Ability to coordinate multiple initiatives simultaneously in ever-changing environment,
 </li>
 <li>
 A learner mindset with willingness to try new approaches, innovate, and improve,
 </li>
 <li>
 Knowledge for analyze, process and project management tools (MS Office, Jira, Confluence etc.),
 </li>
 <li>
 Excellent use of spreadsheets and presentation tools.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Health Insurance
 </li>
 <li>
 Meal card
 </li>
 <li>
 Transport Allowance
 </li>
 <li>
 Training Budget
 </li>
 <li>
 Gift Card
 </li>
 <li>
 Birthday Leave
 </li>
 <li>
 Happy Hour
 </li>
 </ul>
</div>

Karel

<div>
 
 
 Product Owner &ndash; ERP &amp; Help Desk Systems
 
 
 
 Karel is one of the largest publicly traded technology companies and the 4th largest telecommunications company in Turkey. We are looking for an
 
 ERP &amp; Help Desk Product Owner
 
 to join our transformation team. Our mission is to increase technology adoption, leverage digital tools, and strengthen Karel&rsquo;s presence in the market.
 
 
 In this role, you will own both
 
 ERP systems
 
 and
 
 help desk operations
 
 from a product perspective, focusing on integration, process improvements, and enhancing user experience. You will collaborate with finance, operations, IT teams, and external consultants to ensure business alignment and operational efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. ERP Vision &amp; Roadmap
 
 
 <ul>
 <li>
 Define the ERP vision and roadmap, aligning with business strategies and operational needs.
 </li>
 <li>
 Evaluate different ERP environments (Odoo, Atlas, Oracle, Logo, or similar) to identify opportunities for transformation and optimization.
 </li>
 <li>
 Map business, operational, and financial processes to ERP workflows, ensuring effective integrations across multiple systems.
 </li>
 </ul>
 
 
 2. Help Desk Product Ownership
 
 
 <ul>
 <li>
 Own help desk operations from a product perspective, optimizing ticket management, resolution workflows, and SLA compliance.
 </li>
 <li>
 Integrate help desk processes with ERP systems to ensure streamlined workflows and data consistency.
 </li>
 <li>
 Identify automation and process improvement opportunities to enhance the user experience.
 </li>
 </ul>
 
 
 3. Project &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Plan, execute, and monitor ERP and help desk integration projects.
 </li>
 <li>
 Coordinate with finance, operations, IT, and consulting teams, managing stakeholder expectations effectively.
 </li>
 <li>
 Facilitate collaboration between business owners and development teams, transforming complex requirements into actionable user stories.
 </li>
 </ul>
 
 
 4. Agile Process Leadership
 
 
 <ul>
 <li>
 Lead sprint planning and prioritization processes for ERP and help desk initiatives.
 </li>
 <li>
 Maintain and prioritize the backlog, creating tasks, user stories, and acceptance criteria.
 </li>
 </ul>
 
 
 5. Analysis &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Analyze ERP and help desk processes to identify gaps and improvement opportunities.
 </li>
 <li>
 Participate in acceptance testing to ensure system quality and operational effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven experience with ERP systems (Odoo, Atlas, Oracle, Logo, or similar).
 </li>
 <li>
 Experience managing help desk or support operations is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, Business, or a related field.
 </li>
 <li>
 Minimum 5 years of relevant experience (Business Analyst, Product Owner, or similar roles).
 </li>
 <li>
 Strong background in ERP integrations, data management, and cross-platform process coordination.
 </li>
 <li>
 Strong analytical thinking, problem-solving skills, and process understanding.
 </li>
 <li>
 Resilient, self-motivated, and able to work effectively in ambiguous environments.
 </li>
 </ul>
 
 
</div>

ERP Product Owner

Explore 760+ Business systems analyst in Istanbul this September. Find roles across top companies and apply now to boost your career.

760 business systems analyst jobs IN Istanbul

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Expert Business Analyst (Halkalı)

Business Analyst

ERP Product Owner