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business solution architect – aviation transformation

cabin services lead planning analyst

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cabin Services - Lead Planning Analyst
</div></div><div><div>Ref #
</div><div>227583
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cabin Crew &amp; Cabin Services
</div></div><div><div><ul><li>Closing date: 05-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>A</b><b>bout the role</b></p><p>
As a Lead Planning Analyst under Cabin Services, you will be responsible for collaborating with business users, analyse business processes and requirements. You will be required to gather data and business intelligence from a variety of sources, develop data models and design powerful visualizations on MS Power BI to provide actionable insights for business improvement.</p><p>
You will also ensure that all requests regarding analysis and evaluation are put through an appropriate process flow that is well documented to drive departmental goals. You will be liable to authenticate extracted analytical data and all business propositions and suggestions prior to content being submitted to the Line Manager or stakeholder departments.</p><p>
You will be responsible for ensuring that all budget balances or financial and statistical data pertaining to the Cabin Services division are verified for authenticity prior to approving content using appropriate tools.</p><p>
As a senior member of the team, you will be providing supervisory support in defining business requirements, preparation of master plans or presentations and all other requirements pertaining to analysis and statistical reporting.</p><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p><p><b>
</b></p></div></div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p></p><p>
A successful candidate will have-</p><ul><li><div>
Bachelor&rsquo;s Degree with minimum 4 years of job-related experience required or High School Qualification / Vocational Qualification /Diploma or Equivalent with minimum 5 years of job-related experience</div></li><li><div>
Degree in Business Analysis or Commerce will be an added benefit.</div></li><li><p>
Previous work experience in an analytical or statistical based company will be an added advantage.</p></li><li><p>
Proficiency in data preparation and automation tools such as Alteryx or similar platforms.</p></li><li><p>
Deep understanding of advanced analytics techniques, including Machine Learning (ML) and Artificial Intelligence (AI), with practical experience in applying predictive and prescriptive models to business problems.</p></li><li><p>
Exceptional visualization skills with expertise in Power BI to create impactful dashboards and reports.</p></li><li><p>
Ability to evaluate and authenticate required analysis and all other business propositions.</p></li><li><div>
Excellent command of English language &amp; Business communication including technical writing skills.</div></li><li><p>
Strong mentoring and coaching skills.</p></li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p>
Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 8 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022,2024 and 2025.</p><p>
In 2024, Qatar Airways was awarded &lsquo;Airline of the Year&rsquo;, &lsquo;World&rsquo;s Best Business Class&rsquo;, &lsquo;World&rsquo;s Best Business Airline Lounge&rsquo; and &lsquo;Best Airline in the Middle East&rsquo;.</p><p>
Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the &lsquo;World&rsquo;s Best Airport&rsquo;, as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the &lsquo;Best Airport in the Middle East&rsquo; accolade for 10 consecutive years, as well as &lsquo;World&rsquo;s Best Airport Shopping&rsquo; for the second year in a row.</p><p><b>
How to apply</b></p><p>
If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227583</div></div></div></div></div></div></div></div>

Cabin Services - Lead Planning Analyst

<div><div><div><div><div><div><div><div>Job title
</div><div>Service Excellence Delivery Manager
</div></div><div><div>Ref #
</div><div>227884
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 11-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role</b><br>
Manage and implement guidelines for QAS Service Excellence and Standards Delivery team in order to enhance the quality of QAS Service Excellence and Standards Delivery includes but not limited to aircraft cabin appearance customer Experience. Accountable for monitoring and maintaining a consistent service excellence delivery as per agreed SLA&rsquo;s and target KPI&rsquo;s and consistency of high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service Level Agreements (SLA).</p><p><b>
Responsibilities</b></p><ul><li>
Responsible for monitoring SLA&rsquo;s and target KPI&rsquo;s compliance within the cabin Service delivery and Customer Experience delivery while ensuring any observed gaps are being addressed in a timely manner through implementation of solid corrective and preventative action plans.</li><li>
Develop and implement QAS Services and Standards improvement action plans within the department and make sure Service delivery team follow action plan in their daily checks in operations.</li><li>
Manage the service and standard delivery data models and reporting systems, dashboards and performance metrics support, that support key business decisions in operations.</li><li>
Manage, supervise and organize the Service and Standard Delivery team duties in order to increase service quality in assigned area like aircraft Cabin, Customer Experience and Customer services touch points.</li><li>
Monitor and review checks /assessments like Cabin assessment, Customer Services touch points completed by each team and follow up and delegate assessments when necessary.</li><li>
Ensure the cabin cleaning activities is performed upholding the QAS image and follow-up / action on the failures that occur due to non &ndash; compliance with standard and procedure.</li><li>
Responsible for the health and safety of employees within associated areas promoting safe working environment and just culture principles.</li><li>
Ensure that Company&rsquo;s and individual carrier&rsquo;s standards are implemented and maintained at agreed service level of quality and compliance.</li><li>
Analyze and study the root cause(s) of incident(s), accident(s) and service lapse(s) and design and implement the solution(s) to ensure continuous improvement.</li><li>
Establish and deliver short- and long-term people engagement plans to ensure and determine sufficient competencies are in place within department in accordance with operational demands.</li><li>
Plan and work towards established Key Performance Indicators (KPIs) in accordance with guidelines and standards of Company's operational and financial objectives.</li><li>
Build and maintain strong working relationships with internal and external stakeholders for process efficiencies.</li><li>
Review Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations of Service and Standard Delivery team for Cabin and Customer Experience.</li><li>
Support execution of Business Continuity Plans with minimum operational interruption for critical operational situations and follow escalation process as defined.</li><li>
Support the role out of new approved technologies to improve overall QAS Services and standards quality and associated activities.</li><li>
Presents comprehensive reports to LM, HODs, VPs and SVP on the assessments carried with observations and recommendations on performance.</li><li>
Perform other department duties related to his / her position as directed by the Head of the Department<br>
</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b><br>
Essential</p><ul><li>
Bachelor&rsquo;s Degree or Equivalent</li><li>
Minimum 6 years of job-related experience</li><li>
Working experience in implementing and delivery of audit planning, trend analysis and change management Preferred</li><li>
Working in an Aviation Quality Management environment with responsibility of customer and passenger satisfaction.</li><li>
Responsible for quality audits regarding product knowledge and delivery</li><li>
Auditing skills</li><li>
Command of English language</li><li>
Strong mentor and coaching skills</li><li>
Ability to foster teamwork among team members and over different departments.</li><li>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</li></ul><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227884</div></div></div></div></div></div></div></div>

Service Excellence Delivery Manager

<div><div><div><div><div><div><div><div>Job title
</div><div>Aircraft Catering Stores Assistant
</div></div><div><div>Ref #
</div><div>250000LP
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cabin Crew &amp; Cabin Services
</div></div><div><div><ul><li>Closing date: 05-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b>:</p><p>
Assistant Catering Stores supervise the smooth running of flight departure and arrival requirements and monitor catering and equipment handling.</p><p>
Main duties include but are not limited to:</p><ul><li>
Ensure that the store rooms, dry stores, linen and equipment are maintained in a safe, efficient and cost effective manner.</li><li>
Order, receive, store and issue all dry stores, bond stores items, drinks, linen and equipment and maintain the relevant documentation.</li><li>
Maintain records and conduct regular inventories.</li><li>
Interact with all outside parties and suppliers as well as all employees.</li><li>
Supervise hangar duties and training flights.</li><li>
Conduct annual inventory in coordination with the Finance Department.</li><li>
Ensure proper maintenance and upkeep of the Catering Stores and the stock.</li><li>
Ensure that the Catering Stores are clean and well organized at all times.</li><li>
Regularly check expiry dates of perishable and non-consumable items.</li><li><p>
Ensure all stores vehicles are always clean and well maintained.</p></li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>Minimum Qualification:</b></p><ul><li>
 High School</li></ul><p><b>
Experience &amp; Skills:</b></p><ul><li>
Minimum of 2 years&rsquo; experience in relevant job.</li><li>
Experience in a store environment ideally with the airline industry.</li><li>
Knowledge in stock control.</li><li>
Computer literate with knowledge of Excel, Spreadsheets. Oracle is an advantage</li><li>
Good Communication skills.</li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000LP</div></div></div></div></div></div></div></div>

Aircraft Catering Stores Assistant

Deloitte

<div>
 <p>
  Business Analyst | Strategy &amp; Transactions | Qatari National
 </p>
 <p>
  <strong>
   About Deloitte:
  </strong>
  When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 </p>
 <p>
  <strong>
   Our Purpose
  </strong>
 </p>
 <p>
  Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 </p>
 <p>
  Our shared values guide the way we behave to make a positive, enduring impact:
 </p>
 <ul>
  <li>
   Lead the way
  </li>
  <li>
   Serve with integrity
  </li>
  <li>
   Take care of each other
  </li>
  <li>
   Foster inclusion
  </li>
  <li>
   Collaborate for measurable impact
  </li>
 </ul>
 <p>
  <strong>
   As a Business Analyst under consultative businesses, you will demonstrate and develop your capabilities in the following areas:
  </strong>
 </p>
 <ul>
  <li>
   Work in a collaborative team performing research and analysis.
  </li>
  <li>
   Contribute to presentation materials for client engagements.
  </li>
  <li>
   Prioritize your objectives and contribute to project planning and status reporting.
  </li>
  <li>
   Leverage your education and experience to develop your understanding of our clients' business.
  </li>
  <li>
   Assist in the review and analysis of various client issues.
  </li>
  <li>
   Assist in the preparation of client ready final deliverables.
  </li>
  <li>
   Assist partners and managers in client pursuits and eminence building activities.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a Finance related field &ndash; MBA or MA desirable but not essential
  </li>
  <li>
   Fresh Graduate or less than 1 year of experience in a related field
  </li>
  <li>
   Strong Interpersonal &amp; Communication skills
  </li>
  <li>
   Fluency in English is essential.
  </li>
  <li>
   Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint).
  </li>
  <li>
   Excellent business writing skills
  </li>
  <li>
   Motivated, dedicated, dynamic &amp; hard worker
  </li>
  <li>
   Be a Qatari National or have a Qatari Mother
  </li>
 </ul>
</div>


Business Analyst | Strategy & Transactions | Valuation & Modeling | Qatari National

DOHA BANK

<div>
 <p>
  <strong>
   Department:
  </strong>
  Digital Solutions &amp; Technology
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  Section Head &ndash; Business Solutions
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Role Objective
   </u>
  </strong>
 </p>
 <p>
  Act as the key link between IT and business units to ensure technology solutions align with business goals. Drive digital transformation, manage stakeholder relationships, and oversee the delivery of scalable, value-driven tech solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Industry Experience/ Exposure:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Banking (Preferably)*
   </strong>
  </li>
  <li>
   Financial Services
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Strategic &amp; Operational
  </strong>
 </p>
 <ul>
  <li>
   Build strong relationships with business units to understand their goals and align IT strategies.
  </li>
  <li>
   Identify digital opportunities and define KPIs for transformation.
  </li>
  <li>
   Support digital adoption and customer engagement.
  </li>
  <li>
   Collaborate on IT budgets, business cases, and investment planning.
  </li>
  <li>
   Ensure alignment of tech projects with business and IT strategies.
  </li>
  <li>
   Lead cross-functional teams to deliver scalable solutions.
  </li>
  <li>
   Monitor project progress, risks, and compliance with governance standards.
  </li>
  <li>
   Stay updated on digital trends and best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   People Management
  </strong>
 </p>
 <ul>
  <li>
   Allocate tasks and guide team members.
  </li>
  <li>
   Support career development and training.
  </li>
  <li>
   Provide performance feedback and coaching.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Note: This person will be coordinating with the IT Project Manager and the IT Business Analyst and the Business (Stakeholders).
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Interactions
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Internal:
   </strong>
   Strategy, Business Units, IT, BI, Distribution Networks, Subsidiaries, Overseas Branches
  </li>
  <li>
   <strong>
    External:
   </strong>
   Regulators, Service Providers, Consultants, Customers, Business Partners
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications &amp; Experience
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s in Computer Science, IT, Engineering, or related field. Master&rsquo;s in Management/Technology is a plus.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   8&ndash;12 years in financial services/banking with experience in IT business partnership, project management, and digital transformation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Technical Skills
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Software development methodologies
  </li>
  <li>
   Business and IT strategy alignment
  </li>
  <li>
   Infrastructure and network design
  </li>
  <li>
   Agile frameworks and service management
  </li>
  <li>
   Business analysis and project management
  </li>
  <li>
   <strong>
    FinTech products and digital trends
   </strong>
  </li>
  <li>
   Risk, compliance, and disaster recovery
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Certifications (Preferred)
   </u>
  </strong>
 </p>
 <ul>
  <li>
   ITIL, PMP, or Prince2 or equivalent
  </li>
 </ul>
</div>


Information Technology Business Partner

The Pearl Gates

<p><b>About the Role:</b><br/>We&rsquo;re looking for a skilled <b>Financial Analyst </b>to support our financial planning and performance</p><p>monitoring across all real estate operations. The ideal candidate will have a strong grasp of financial modeling, reporting, and strategic analysis within a fast-paced business environment.</p><p><b>Responsibilities:</b></p><ul><li>Prepare and analyze financial statements, forecasts, and management reports.</li><li>Monitor departmental and project-level budgets, expenses, and profitability.</li><li>Conduct market research and feasibility studies for upcoming real estate projects.</li><li>Support strategic planning, investment evaluation, and ROI assessments.</li><li>Ensure compliance with accounting standards and company financial policies.</li><li>Collaborate with cross-functional teams to improve financial performance.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field (Master&rsquo;s preferred).</li><li>Minimum 3 years of experience as a Financial Analyst, preferably in real estate.</li><li>Strong proficiency in Excel and financial modeling tools.</li><li>Excellent analytical and communication skills.</li><li>Ability to work independently and meet tight deadlines.</li></ul><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Financial Analyst: 5 years (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Financial Analyst

Candidzone

<p><b>Workforce Analyst / HR Planning Analyst</b></p><ul><li>Conduct regular workforce needs assessments in collaboration with department heads.</li><li>Analyze workforce trends, forecast staffing requirements, and provide data-driven recommendations.</li><li>Support the development and implementation of manpower planning policies and procedures</li><li>Prepare and review job descriptions to ensure clarity and consistency across the organization.</li><li>Evaluate requests for position changes, additions, or deletions within the organizational structure.</li><li>Monitor and reconcile staff headcount reports with HR records on a monthly basis.</li><li>Provide analytics and reports on manpower utilization, turnover, and retention.</li><li>Ensure compliance with internal HR policies and labor regulations.</li><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>5 years of relevant experience in manpower planning, HR analytics, or workforce management .</li></ul><p>Job Type: Permanent</p>

Workforce Analyst / HR Planning Analyst

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