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cafe operation manger

Antiaging Skin Boutique Clinic

About the jobVelvet Desert Caf&eacute; is a new premium caf&eacute; concept inspired by the elegance and craftsmanship of Velvet Desert Jewelry. We are looking for a highly organized and experienced Caf&eacute; Operations Manager to lead the caf&eacute; from launch through daily operations&mdash;owning service standards, team performance, and operational excellence in a luxury hospitality environment.THE ROLEYou will be responsible for running the caf&eacute; end-to-end: operations, staffing, customer experience, financial performance, and brand execution. You&rsquo;ll ensure that every shift runs smoothly, every guest receives premium service, and every detail&mdash;from music to menu&mdash;is aligned with the Velvet Desert brand.YOUR CHALLENGE<ul><li>Operational Leadership</li><li>Oversee day-to-day caf&eacute; operations including scheduling, staffing, and service flow.</li><li>Establish, implement, and maintain Standard Operating Procedures (SOPs).</li><li>Ensure full compliance with health, hygiene, and safety regulations.</li><li>Manage opening and closing procedures and operational checklists.</li><li>Team Management &amp; Training</li><li>Recruit, train, and supervise baristas, head barista, and service staff.</li><li>Conduct regular performance evaluations and on-the-floor coaching.</li><li>Develop and implement training programs to ensure consistency and service excellence.</li><li>Customer Experience &amp; Brand Standards</li><li>Uphold Velvet Desert&rsquo;s luxury customer experience at all times.</li><li>Handle escalated customer concerns professionally and efficiently.</li><li>Ensure caf&eacute; atmosphere reflects the brand: cleanliness, ambiance, music, and customer interaction.</li><li>Financial &amp; Inventory Management</li><li>Manage P&amp;L, daily sales reports, and cost controls.</li><li>Monitor inventory levels, forecast needs, and coordinate with suppliers.</li><li>Optimize labor costs and operational expenses without compromising quality.</li><li>Menu &amp; Marketing Coordination</li><li>Collaborate with the Head Barista on menu development and seasonal offerings.</li><li>Work with the marketing team on promotions, events, and product launches.</li><li>Support brand alignment across caf&eacute; touchpoints, messaging, and service style.</li></ul>YOU WILL ROCK AT THIS ROLE IF YOU...&#10004; Have 3&ndash;5 years&rsquo; experience as a Caf&eacute; Manager or Restaurant Manager. &#10004; Bring strong leadership, problem-solving, and communication skills. &#10004;Understand specialty coffee and current caf&eacute; trends. &#10004; Have experience managing budgets, P&amp;L, and operational KPIs. &#10004;Can multitask and stay calm in a fast-paced environment. &#10004; Have experience in premium or luxury hospitality (strong advantage). &#10004; Are confident using POS systems, MS Office, and reporting tools.Benefits&#10024; Lead the operations of a new premium caf&eacute; concept under a luxury brand &#10024; Direct impact on customer experience, team culture, and caf&eacute; performance &#10024; Growth opportunities within Velvet Desert&rsquo;s expanding ecosystem &#10024; Dynamic, creative environment with high standards and clear processesReady for the challenge? Send your CV to hr@velvetdesert.com with the subject line: &ldquo;Application &ndash; Caf&eacute; Operations Manager&rdquo;Job Type: Full-time

Cafe operation Manger

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

AC House company

Position OverviewWe are seeking a skilled CNC Engineer / CNC Technician with strong hands-on experience in operating, programming, and maintaining modern CNC machines (lathe, milling, router, laser cutting, or multi-axis machines).The ideal candidate understands machining processes, technical drawings, and can ensure high-precision production with minimal errors.Key Responsibilities1. CNC Machine Operation<ul><li>Operate modern CNC machinery following production schedules.</li><li>Set up machines with the correct tools, fixtures, and materials.</li><li>Monitor machine performance and make adjustments as needed.</li><li>Perform test runs and first-piece inspections.</li></ul>2. CNC Programming &amp; Setup<ul><li>Read and interpret G-code, CAD/CAM files, and technical drawings.</li><li>Create, modify, and troubleshoot CNC programs.</li><li>Set tool offsets, work offsets, and calibration points.</li></ul>3. Quality Control<ul><li>Perform precise dimensional checks using calipers, micrometers, gauges, and measuring equipment.</li><li>Ensure all parts meet required tolerances and specifications.</li><li>Identify defects and take corrective action immediately.</li></ul>4. Maintenance &amp; Safety<ul><li>Conduct routine maintenance on CNC equipment.</li><li>Diagnose mechanical or technical issues and coordinate repairs.</li><li>Follow strict health, safety, and machine operation protocols.</li></ul>5. Documentation<ul><li>Record daily production reports and machine logs.</li><li>Update job sheets, tooling records, and calibration documents.</li></ul>RequirementsEducation<ul><li>Diploma or Bachelor&rsquo;s degree in Mechanical Engineering, Industrial Engineering, Mechatronics, or related field.</li><li>Certification in CNC Operation or CNC Programming is preferred.</li></ul>Experience<ul><li>2&ndash;5 years of hands-on experience operating or programming modern CNC machines.</li><li>Experience with Fanuc, Siemens, Haas, or similar control systems.</li></ul>Technical Skills<ul><li>CNC programming (G-code, CAM software)</li><li>Machine setup and tool management</li><li>Ability to read mechanical drawings and CAD models</li><li>Strong understanding of machining processes and materials</li><li>Good mathematical and measurement skills</li></ul>Soft Skills<ul><li>Attention to detail</li><li>Problem-solving mindset</li><li>Teamwork and communication</li><li>Ability to work under pressure and meet deadlines</li></ul>Job Type: Full-time

CNC Engineer / Technician

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Sous Chef, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Sous Chef is responsible to assist the Chef de Cuisinein managing his / her assigned kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.
 
 
 
 Qualifications
 
 
 
 A potential candidate should ideally have:
 
 
 <ul>
 <li>
 Minimum 2 years work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards and specifically Banquets experience.
 </li>
 <li>
 Preferably with experience in luxury international brands.
 </li>
 <li>
 Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
 </li>
 <li>
 Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
 </li>
 </ul>
</div>

Sous Chef

SPETCO Energy Services L.L.C.

We are looking for candidates for the below position:- Commissioning Lead.1. Reviewing the project documents that meet safe commissioning, operation and handover of-JPF-4 facility with reference to KOC contract requirements and approved design.2. Developing commissioning plan with reference to Project Schedule and milestone targets and conducting periodic meetings with client and vendors to ensure the activities according to the plan.3. Developing detailed commissioning activities and program and monitoring commissioning schedule regularly and driving the team towards successful completion of-JPF-4 facility.4. Reviewing and ensuring on-site resources availability that require for successful commissioning and operation of-JPF-4 facility.5. Reviewing HSE studies and ensuring the recommendation to be corporate prior to start/completion of respective works.6. Review and confirm the engineering/construction/commissioning/Operation drawings and documents prior to performing any job.7. Review and update pre-commissioning, commissioning, and startup procedures, which are developed by engineering consultant/package vendors.8. Develop Vendor Mobilization plan and coordinate with HR/Admin/Package vendors to mobilize and demobilize the vendor representative as per the commission &amp; testing program.9. Conducting system tri-party walkdowns (with participants from Construction, commissioning and O&amp;M stakeholders) as part of Mechanical Completion (MC) verifications.10. Conducting PHSER studies with the support of HSE/Project departments as per the Project plan/Schedule.11. Lead and manage commissioning activities as per the commissioning program and schedule.12. Vendor co-ordination for commissioning of all applicable vendor packages.13. Conducting PSSR for facility start up.14. Conducting Performance guarantee test (96:00Hrs) for the complete plant as per KOC contract requirements.15. Estimate chemicals and consumables required for commissioning, start-up and early operations and then raise MR, conduct TBE, support procurement team to place PO.16. Estimate spares, tools and tackles required for commissioning, start-up and early operations and then raise MR, conduct TBE, support procurement team to place PO.17. Coordinate and follow-up with procurement/Logistic team to ensure the delivery of chemicals, consumables, spares, tools and tackles as per PO terms and conditions. If required, advise Project management to amend the PO as applicable.18. Revie and approve invoice for chemicals, consumables, spares, tools and tackles as per PO terms and conditions.19. Coordinate store to ensure the storage/handling/receipt and issuance of chemicals and consumables, spares, tools and tackles as per PO terms and conditions with proper records.20. Develop a Training program and conduct training for commissioning and O&amp;M team periodically as per the training plan.21. Ensure PTW is in practice and PTW training as required.22. Conduct and participate in daily tool box talk with the support of HSE team.23. Handover the facility to SEPTO O&amp;M team by ensuring safe operation.24. Sign-in off all applicable records and Handover documentation.Qualifications &amp; Requirements:<ul><li>Bachelor Degree in Engineering - Chemical.</li><li>Minimum 15 years of experience in Oil &amp; Gas.</li><li>should have previous approvals with KOC.</li><li>Excellent English communication skills (verbal &amp; writing).</li><li>Based in Kuwait &amp; Transferable residency preferred.</li><li>Can Join Immediately.</li></ul>Interested candidates may send their CVs to: HR@spetco.com Please reference the job title in the subject line.Job Type: Full-time

Commissioning Lead

RECAFCO

1. Job PurposeTo ensure the efficient operation, reliability, and continuous improvement of all mechanical systems, production machinery, and equipment in the precast concrete factory. The role focuses on preventive maintenance, troubleshooting, equipment optimization, and supporting production to meet operational and quality targets.2. Key ResponsibilitiesA. Maintenance &amp; Equipment Reliability<ul><li>Perform preventive, predictive, and corrective maintenance on mechanical equipment such as batching plants, concrete mixers, hydraulic systems, molds, cranes, lifting equipment, and production line machinery.</li><li>Diagnose mechanical faults and implement effective solutions to minimize downtime.</li><li>Maintain and update maintenance logs, failure reports, and spare parts stock lists.</li><li>Ensure compliance with manufacturer recommendations and industry best practices.</li></ul>B. Production Support<ul><li>Provide technical support to the production team for machinery setup, alignment, calibration, and performance optimization.</li><li>Monitor equipment effectiveness (OEE) and coordinate with production to resolve mechanical issues promptly.</li><li>Participate in root-cause analysis for production incidents and propose improvement actions.</li></ul>C. Installation &amp; Commissioning<ul><li>Oversee installation, testing, and commissioning of new machinery, molds, and mechanical systems in the precast production line.</li><li>Evaluate vendor proposals, equipment specifications, and technical drawings.</li></ul>D. Safety &amp; Compliance<ul><li>Ensure all mechanical systems comply with industry safety standards and internal HSE policies.</li><li>Conduct safety inspections and risk assessments for equipment and mechanical activities.</li><li>Train technicians and operators on safe operation and routine maintenance procedures.</li></ul>E. Continuous Improvement<ul><li>Identify opportunities to improve equipment performance, process efficiency, and energy consumption.</li><li>Implement Lean/Kaizen activities related to mechanical operations.</li><li>Optimize maintenance schedules to reduce downtime and extend equipment life.</li></ul>3. Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering.</li><li>3&ndash;7 years of experience in industrial maintenance; experience in precast, concrete, heavy machinery, or manufacturing plants preferred.</li><li>Strong knowledge of hydraulics, pneumatics, conveyors, pumps, welding, and fabrication.</li><li>Familiar with CMMS (Computerized Maintenance Management Systems).</li><li>Ability to read and interpret mechanical drawings, P&amp;IDs, and technical manuals.</li></ul>4. Skills &amp; Competencies<ul><li>Strong troubleshooting and analytical skills.</li><li>Expertise in mechanical repair and preventive maintenance.</li><li>Good understanding of precast production processes.</li><li>Knowledge of safety standards and risk management.</li><li>Strong communication and team coordination abilities.</li><li>Ability to work under pressure in a fast-paced industrial environment.</li></ul>Job Types: Full-time, Permanent

Mechanical Engineer (Precast) Factory Industrial

Grand Hyatt Kuwait City

<div><div>Summary<div> 
As an Assistant Restaurant Manager, you will be responsible to assist the Senior Restaurant Manager in managing the restaurant as an independent profit center by managing the daily operations of the restaurant ensuring compliance with company standards in all areas of operation and delivering the highest quality products and services to each customer.</div></div><div> 
Qualifications<div>
A potential candidate will ideally:
<ul><li>Have a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.</li>
<li>Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.</li>
</ul>
Please note that due to government restrictions, candidates who are currently residing in Kuwait on a transferable work visa will only be considered.</div></div></div>

ASSISTANT RESTAURANT MANAGER

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