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Ebn Hayan Health Care

About Us: EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.Job Description:Ebn Hayan Healthcare is seeking a qualified and customer-oriented Call Center Agent to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.Responsibilities include:&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance&middot; Calling clients to inform them about new services, updates, or healthcare policies&middot; Guiding callers through troubleshooting, website navigation, or service usage&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more&middot; Collaborating with colleagues to improve the overall patient experience&middot; Assisting in the training of new team members on service standards and policiesLanguage: Fluent in Arabic and English Job Type: Full-time

Call Center Agent

Seven Stars Filter Factory

(Female Arab Speaking) We are seeking dedicated and customer-focused individuals to join our real estate call center team. As a Real Estate Call Center Agent, you will be responsible for handling incoming and outgoing calls related to real estate inquiries, providing exceptional customer service, and assisting clients with their property needs. This position requires excellent communication skills, a professional demeanor, and the ability to work in a fast-paced environment.Responsibilities:1. Answer incoming calls from clients and prospective buyers or sellers and provide accurate and detailed information about available properties, pricing, and the real estate process.2. Make outbound calls to follow up with leads, schedule property showings, and confirm appointments with agents or brokers.3. Build rapport and establish relationships with clients to understand their specific needs and preferences in order to offer personalized real estate solutions.4. Assist clients in navigating through the real estate buying or selling process, including explaining paperwork, procedures, and legal requirements.5. Manage a high volume of calls, emails, and other forms of communication promptly and professionally, ensuring all inquiries are addressed in a timely manner.6. Maintain accurate and up-to-date client information and interactions in the CRM system.7. Collaborate with real estate agents, brokers, and other team members to ensure seamless communication and provide support as needed.8. Identify and escalate potential issues or concerns to the appropriate parties within the organization.9. Stay informed about current real estate market trends, industry regulations, and company policies to provide accurate and reliable information to clients.10. Achieve individual and team performance targets, such as call volume, conversion rates, and customer satisfaction metrics.WhatsApp # &quot;0569261077&quot;Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthLanguage:<ul><li>English and Arabic (Required)</li></ul>

Khisha coffee

Job Title: Khaisha Coffee &ndash; Call Center AgentJob Description: Do you enjoy talking to people and bringing positive energy? Khaisha Coffee is looking for a friendly and energetic Call Center Agent to join our team.Key Responsibilities:<ul><li>Answer customer calls with a friendly attitude.</li><li>Respond to inquiries and resolve issues efficiently.</li><li>Follow up on orders and provide an exceptional customer experience.</li></ul>Requirements:<ul><li>Excellent communication skills in Arabic (English is a plus).</li><li>Team player with a positive attitude.</li><li>Basic computer and office software skills.</li></ul>Benefits:<ul><li>Monthly salary from 1800 to 2000.</li><li>Ongoing training and skill development opportunities.</li><li>Fun and energetic work environment.</li></ul>How to Apply: If you want to join the Khaisha Coffee team, send your CV via Indeed.Job Type: Full-timePay: AED1,800.00 - AED2,000.00 per month

Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

ADIB Group

Description Role: Call Center AgentLocation: Ras-Al-KhaimahRole Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role <ul><li>Handle inbound & outbound calls according to procedures, guidelines, and schedules set by the organization call center.</li><li>Proactively offer customers to register for IVR and SMS services according to procedures and guidelines.</li><li>Escalate customer queries and complaints as necessary.</li><li>Follow up with customers via telephone or email following initial sales contact.</li><li>Explain products, services, and prices; answer all customer questions.</li><li>Maintain politeness and courtesy when dealing with customers at all times.</li><li>Obtain customer information such as name, address, and reactions of prospects contacted; enter orders into computers.</li><li>Keep accurate data on all tasks performed as per the defined format.</li><li>Secure and file customer documents appropriately.</li><li>Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing ADIB customers.</li><li>Meet or exceed the daily, weekly, and monthly sales targets set by management.</li><li>Proactively cross-sell and up-sell various bank products to customers or callers that qualify.</li><li>Escalate hazards or potential risks immediately via proper channels.</li><li>Adhere to all ADIB policies.</li></ul> Specialist Skills / Technical Knowledge Required for this role: <ul><li>Communication Skills in bilingual languages (Arabic/English)</li><li>Sales Skills</li><li>Customer Resolution Skills</li></ul>Only UAE National candidates are considered for this role. Required Experience: Unclear Seniority

Pullman Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 We are looking for a customer-focused
 
 Call Center Agent
 
 to join our team. The ideal candidate will handle inbound and outbound calls, provide excellent customer service, resolve inquiries, and ensure customer satisfaction. If you have strong communication skills, a problem-solving mindset, and enjoy working in a dynamic environment, we want to hear from you!
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle incoming and outgoing customer calls professionally.
 </li>
 <li>
 Resolve complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain a positive and empathetic attitude toward customers.
 </li>
 <li>
 Accurately document interactions and update customer records.
 </li>
 <li>
 Meet performance metrics, including call handling time and customer satisfaction.
 </li>
 <li>
 Follow company policies and call center scripts as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 ✔️ Excellent communication and problem-solving skills.
 
 
 ✔️ Ability to handle a high volume of calls and multitask efficiently.
 
 
 ✔️ Basic computer proficiency and familiarity with CRM systems.
 
 
 ✔️ Positive attitude, patience, and strong listening skills.
</div>

SAMAA MEDICAL CENTER

Call Center Job ResponsibilitiesCustomer Service<ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul>Call Handling &amp; Communication<ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul>Administrative Tasks<ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul>Quality &amp; Performance<ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul>Other Responsibilities<ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul>Job Types: Full-time, Contract

Explore 1071+ Call center agent in Uae this November. Find roles across top companies and apply now to boost your career.

1071 call center agent jobs IN Uae

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Call Center Agent