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call center agent -female

call center

farisvillas

Job Vacancy: Call Center Employee &ndash; Sales DepartmentWe are looking for a skilled and ambitious Call Center Employee to join our Sales Team, working in a professional and motivating environment.Job Duties:<ul><li>Communicate with existing and new clients over the phone.</li><li>Present offers and services in a professional and attractive manner.</li><li>Achieve sales targets set by management.</li><li>Follow up with clients to ensure their satisfaction and continued engagement.</li></ul>Required Qualifications:<ul><li>Minimum of 2 years of experience in telephone sales or call center.</li><li>A driver&rsquo;s license is preferred.</li><li>Excellent communication skills and a pleasant phone manner.</li><li>Strong persuasion and negotiation abilities.</li><li>Proficiency in using computers and office applications (Excel &ndash; Word).</li><li>Commitment and dedication to achieving targets.</li><li>Age between 22 &ndash; 30 years.</li></ul>Job Benefits:<ul><li>Fixed monthly salary.</li><li>Motivating work environment.</li><li>Opportunities for career development.</li></ul>How to Apply:Interested candidates are invited to send their CV to:ramy@farisvillas.comJob Type: Full-timePay: From KD350.000 per month

Chicland

KLINIK Medical Center, a leader healthcare provider in Kuwait, is actively seeking for an experienced Female Call Center Agent to join our customer service team.<ul><li>Manage inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li><li>Presentable, Female Arabic speaker, visa 18 transferrable actually resident in Kuwait.</li></ul>Good system usage skills. Familiarity with medical terminology. MS Office (Word, Excel, Outlook). Expertise in written and spoken English and Arabic.KLINIK Medical Center offers a competitive salary and benefits package, including:* Professional development opportunities.* A dynamic and supportive work environment.If you have a good looking and experienced Female Call Center Agent seeking a challenging and rewarding opportunity to make a real difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter to: w.dridi@klinik.com.kw.Join KLINIK Medical Center and be a part of a team dedicated to providing exceptional care and transforming the healthcare experience in Kuwait.Job Type: Full-timePay: KD300.000 - KD450.000 per month

Call Center Agent -Female

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Kuwait Automotive Imports

<div>Key Responsibilities:
<ul>
<li>Ensure al customers&rsquo; queries are dealt with in a professional and friendly manner.</li>
<li>Ensure all inbound telephone calls are dealt with according to Company standards and guidelines.</li>
<li>Handling all generated leads, by making outbound calls, qualifying the leads, and trying to convert them into sales opportunity.</li>
</ul>
Candidate&rsquo;s Requirements:
<ul>
<li>Prefer experience in call center/customer service.</li>
<li>Preferably Arab nationality (can speak in Kuwaiti dialect).</li>
<li>Fresh graduates can apply.</li>
<li>Immediate joiners (part-time basis).</li>
</ul>
Interested candidates can e-mail their CV&rsquo;s to hrd@kaico.net. 
(Please note that only shortlisted candidates will be considered for inteviews).</div>

CRM Executive

Boutiqaat

<div>
 
 
 Prepare People. Elevate Performance. Shape Customer Experiences.
 
 
 
 
 
 
 We are seeking a motivated and detail-oriented Training Officer to support the development of our Contact Center team. In this role, you&rsquo;ll play an active part in onboarding new hires, delivering refresher sessions, and maintaining training records, all while contributing to the creation of engaging learning materials. By fostering a knowledgeable and confident workforce, you&rsquo;ll directly contribute to stronger performance and better customer experiences.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Assist in delivering structured training programs for new and existing employees.
 </li>
 <li>
 Facilitate training sessions using presentations, e-learning modules, and simulations.
 </li>
 <li>
 Provide coaching in customer communication, empathy, and conflict resolution.
 </li>
 <li>
 Ensure training materials are updated to reflect policies, procedures, and system changes.
 </li>
 <li>
 Create simple training aids such as FAQs, cheat sheets, and how-to guides.
 </li>
 <li>
 Observe and provide real-time feedback to trainees during sessions.
 </li>
 <li>
 Collect and analyze feedback to improve training content and delivery.
 </li>
 <li>
 Maintain training attendance, completion records, and certificates.
 </li>
 <li>
 Coordinate with team leaders and quality assurance to schedule and support training.
 </li>
 <li>
 Deliver compliance and policy training relevant to customer interactions.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Education, HR, Communication, or a related field (or in progress).
 </li>
 <li>
 1&ndash;3 years of experience in a contact center or customer service environment.
 </li>
 <li>
 Strong communication skills in English and Arabic (verbal, written, and listening).
 </li>
 <li>
 Proficiency in Microsoft Office Suite; familiarity with call center systems or LMS is a plus.
 </li>
 <li>
 Confident speaking in front of small groups and addressing trainee questions.
 </li>
 <li>
 Organized, detail-oriented, and able to manage multiple priorities.
 </li>
 <li>
 Positive, patient, and adaptable with a passion for helping others grow.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is more than just a training role; it&rsquo;s an opportunity to empower people, build confidence, and directly influence customer satisfaction. You&rsquo;ll be part of a collaborative environment where growth, learning, and teamwork are at the center of success.
 
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 Apply now and help shape a workforce that delivers outstanding customer experiences every day.
 
</div>

Training Officer - Contact Center

Hilton

<div>
 A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
 
 
 
 What will I be doing?
 
 
 
 As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Convert, quickly, inquiries into contracted business
 </li>
 <li>
 Respond, positively, to sales inquiries to develop future sales leads
 </li>
 <li>
 Identify sales leads, as appropriate
 </li>
 <li>
 Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
 </li>
 <li>
 Provide prompt and efficient service while maintaining the hotels brand standards
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A passion for delivering great customer service
 </li>
 <li>
 A highly professional telephone manner and excellent communication skills
 </li>
 <li>
 Outstanding administration and organizational skills
 </li>
 <li>
 Intermediate computer proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a Reservations environment
 </li>
 <li>
 Tertiary qualifications, or other collegiate-level degree
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Call Center and Reservations
</div>

Reservations Agent

MXSAB

About the RoleWe are looking for a motivated and professional Telecaller to join our team. The role involves calling leads, conducting initial consultations, and guiding potential clients about our immigration services. The ideal candidate should be confident, well-spoken, and able to communicate clearly with diverse clients.Responsibilities<ul><li>Make outbound calls to potential clients/leads provided by the company</li><li>Conduct initial consultations to understand client needs and explain our services</li><li>Maintain a professional and friendly tone to build trust with clients</li><li>Schedule follow-up calls and appointments with case managers</li><li>Keep accurate records of calls, consultations, and client feedback</li></ul>Requirements<ul><li>Male or Female, preference for female candidates</li><li>Strong communication skills in English and Hindi (Arabic is a plus)</li><li>Pleasant, confident, and professional telephone manner</li><li>Ability to explain processes clearly and answer client questions</li><li>Organized and reliable, with a positive attitude</li><li>Previous experience in customer service / telecalling / immigration consultancy preferred</li></ul>What We Offer<ul><li>Competitive salary (discussed during interview)</li><li>Training and support provided</li><li>Opportunity to grow in a professional environment</li></ul>To apply: Send your CV to info@mxsab.com or WhatsApp: +965 98960018Job Type: Part-timePay: From KD150.000 per monthExpected hours: No less than 30 per weekAbility to commute/relocate:<ul><li>Kuwait City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Telecaller

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