receptionist Jobs in Dubai United Arab Emirates

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customer service representative

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customer service executive Jobs in Dubai United Arab Emirates

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telephone operator Jobs in Dubai United Arab Emirates

telephone operator

call center receptionist

ZIA Medical Center

ZIA Medical Center is seeking a customer-oriented and efficient Call Center Agent with experience in a healthcare setting. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.Key Responsibilities:<ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience as a call center agent in a healthcare environment</li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul>Preferred Qualifications:<ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Call Center Agent (Arabic Speaking)

Ageless Medical Center

A results-driven Call center Agent is required to join our team . The selected candidate will be responsible for converting inquiries into appointments, and providing exceptional customer service to our patients. His/her main responsibilities will be:-<ul><li>Full awareness with the clinic's services, medical procedures, and treatments to effectively communicate with patients.</li><li>Providing super-excellent service by answering queries, addressing concerns, and ensuring a positive patient experience.</li><li>Getting sure that all communications adhere to medical regulations and privacy laws.</li><li>Communicating with potential or existing patients to inform them about medical services, schedule appointments, and follow up on treatments.</li><li>Recording patient information, appointment details, and interactions accurately in the clinic's database.</li></ul>Qualifications<ul><li>Strong verbal and written communication skills in both Arabic &amp; English Language</li><li>Ability to handle different patients enquiries in same time</li><li>Managing multiple tasks and keeping track of appointments and follow-ups.</li><li>Has good knowledge for CRM software and other tools used for managing patient interactions</li></ul>Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>Do you have a notice period, and how soon will you be able to join?</li></ul>Experience:<ul><li>HEALTHCARE: 1 year (Required)</li></ul>Language:<ul><li>ARABIC &amp; ENGLISH (Required)</li></ul>

AESTHETIC CALL CENTER AGENT

COSMEDENT MEDICAL CENTER LLC

Job Title: Receptionist Experience Required: Minimum 1 year in a medical center or clinicJob Description: We are looking for a professional and friendly Receptionist to join our team. The ideal candidate will have at least one year of experience working in a medical center, with excellent communication and organizational skills.Responsibilities:<ul><li>Greet and welcome patients in a professional manner.</li><li>Manage phone calls, WhatsApp, and appointment bookings.</li><li>Register new patients and update existing patient information.</li><li>Coordinate with doctors, nurses, and other staff to ensure smooth operations.</li><li>Handle billing, payments, and insurance verification when required.</li><li>Maintain a clean and organized reception area.</li><li>Assist in daily administrative and front desk tasks.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a medical or dental center.</li><li>Excellent communication skills in English and Arabic (additional languages are a plus).</li><li>Strong customer service and multitasking abilities.</li><li>Presentable, organized, and punctual.</li><li>Proficiency in Microsoft Office and clinic management software.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthExperience:<ul><li>medical receptionist : 1 year (Required)</li></ul>

Receptionist

Dolphin Business Center LLC

We are seeking a professional and customer-oriented Receptionist with experience in Business Center operations. The Receptionist will be the first point of contact for clients and visitors, ensuring excellent service and smooth front desk operations.Key Responsibilities:<ul><li>Greet and assist visitors, clients, and tenants professionally</li><li>Answer and direct phone calls, emails, and inquiries</li><li>Manage meeting room bookings, schedules, and availability</li><li>Coordinate office services for tenants (printing, courier, utilities requests, etc.)</li><li>Assist in preparing invoices, receipts, and payment follow-ups related to business center services</li><li>Maintain clean, organized, and presentable reception area and common areas</li><li>Keep updated records of tenants, client files, and visitor logs</li><li>Support administrative tasks (filing, data entry, documentation)</li><li>Coordinate with maintenance/cleaning for any required service request inside the business center</li><li>Provide general assistance and information to walk-in inquiries and clients</li></ul>Requirements:<ul><li>With 2 years experience in business center, serviced office, or shared workspace environment</li><li>Excellent communication skills</li><li>Strong customer service orientation</li><li>Proficient in MS Office and basic administrative tools</li><li>Organized, professional, and presentable at all times</li></ul>Job Type: Full-timePay: AED2,500.00 per monthApplication Question(s):<ul><li>How many years of experience in Business Center industry do you have?</li><li>Can you join immediately?</li><li>What is your salary expectation?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Receptionist: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

First Abu Dhabi Bank (FAB)

Company DescriptionNow it s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We re looking for the brightest and best to help us reach our goals and we ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.Job DescriptionJob Purpose:To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.Possessing a strong team spirit, motivation and friendly environment with all customer and ColleaguesJob Specific AccountabilitiesProvide excellent customer service by attending to incoming calls within the quality guidelinesHandling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per processRecommend potential products or services to management by collecting customer information and analyzing customer needs Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scoresContribute to the business by generating new prospects/Leads and upselling for all types of FAB productsMaintains customer records by updating customer history through service requests/complaints and Notes Maintain confidentiality of the bank s customers and data Ensure the business meets its obligations under the Bank s Policies and Standards and under local laws/regulationsAttend to special tasks assigned by team leader and ManagersDemonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the CentreQualificationsMinimum Qualifications:High SchoolMinimum Experience0   2 years relevant experience in banking sectorKnowledge, Skills, And AttributesCustomer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone SkillsExcellent communication skill in English &amp; Arabic.Additional InformationShould hold a Valid UAEN family book (Mandatory)

Call Center Executive (Emiratized role) - Full time

Mrs B Lounge

Responsibilities<ul><li>Warmly greet clients, walk them to the proper beauty station and inform assigned staff of their arrival</li><li>Book and confirm appointments via phone and email</li><li>Process transactions (cash and credit cards) and issue receipts</li><li>Offer beverages and welcome the clients who are in the waiting area</li><li>Welcome walk-ins, answer questions about services and schedule appointments based on availability</li><li>Inform clients about new services and promotions</li><li>Cross-sell services and products when appropriate</li><li>Handling client complaints and feedback, and ensuring a positive salon experience.</li><li>Update client records with contact and billing details, appointments and services offered</li><li>Manage our call center</li><li>Maintain a tidy reception area</li><li>Maintain the cleanliness and organization of the salon</li><li>Assist stylists and other salon staff as needed</li></ul>Qualifications<ul><li>Hands-on experience with office equipment, like printers and POS systems</li><li>Proficient in basic computer skills</li><li>Familiarity with processing transactions</li><li>Excellent communication abilities (verbal, phone and email) with a customer service attitude</li><li>Solid organization and record-keeping skills</li><li>An ability to remain calm under stressful circumstances</li><li>College Graduate</li><li>Experience/ Knowledge in Beauty and salon industry</li><li>Previous experience in a customer service role</li><li>Ability to multitask and work in a fast-paced environment</li><li>With a valid UAE Driving License is a plus</li><li>Female applicant only</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid UAE Driving license?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Salon Receptionist: 7 years (Required)</li></ul>

Beauty Salon Receptionist

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

Explore 887+ Call center receptionist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

887 call center receptionist jobs IN Dubai United Arab Emirates

Call Center Agent (Arabic Speaking)

AESTHETIC CALL CENTER AGENT

Receptionist

Receptionist

Call Center Executive (Emiratized role) - Full time

Beauty Salon Receptionist

Receptionist ( Tadbeer Experience)