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sales representative

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sales consultant

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business development representative

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customer service representative

call center representative

ManpowerGroup Middle East

<div>
 
 ManpowerGroup Middle East is hiring on behalf of our client, a leading organization in Dubai, for a Call Center Specialist to deliver exceptional customer service and support.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Call Center Specialist will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will be skilled in communication, problem-solving, and maintaining high standards of service in a fast-paced environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond to inbound customer calls, emails, and chats in a professional and timely manner.
 </li>
 <li>
 Address customer inquiries, complaints, and requests with accuracy and efficiency.
 </li>
 <li>
 Maintain detailed and accurate records of customer interactions in the CRM system.
 </li>
 <li>
 Escalate complex issues to the appropriate teams while ensuring follow-up and resolution.
 </li>
 <li>
 Provide product or service information to customers as required.
 </li>
 <li>
 Monitor call metrics and contribute to team performance targets.
 </li>
 <li>
 Support continuous improvement initiatives by providing feedback on customer trends and service processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum 1-3 years of experience in a call center or customer service role.
 </li>
 <li>
 Excellent verbal and written communication skills in English; Arabic is an advantage.
 </li>
 <li>
 Strong problem-solving and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced, high-volume environment.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM tools.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Customer Service &amp; Support
 </li>
 <li>
 Communication &amp; Interpersonal Skills
 </li>
 <li>
 Issue Resolution &amp; Escalation
 </li>
 <li>
 CRM &amp; Data Entry
 </li>
 <li>
 Multitasking &amp; Time Management
 </li>
 </ul>
 
 
</div>

Call Center Representative

Oshanya

Call Center Executive Location: Sharjah Industry: Healthcare / Medical Services Requirement: Must have own transferable visa.Are you an experienced call center professional with a passion for healthcare and a knack for sales?About the Role:In this pivotal role, you will be the first point of contact for our patients, providing exceptional service and seamlessly converting inquiries into confirmed appointments. You will play a key role in the clinic's growth and patient satisfaction.Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in a professional and courteous manner.</li><li>Convert patient inquiries into scheduled appointments, effectively promoting our clinic's services.</li><li>Provide detailed information about our doctors, treatments, and services to potential patients.</li><li>Manage patient appointments, reminders, and follow-ups using our clinic management system.</li><li>Address and resolve patient queries and concerns with empathy and efficiency.</li><li>Achieve and exceed individual and team targets for call quality and conversion rates.</li><li>Maintain accurate and up-to-date patient records.</li><li>Guide and mentor junior call center agents, sharing best practices.</li></ul>Who We Are Looking For (Qualifications &amp; Experience):<ul><li>Minimum 2-3 years of experience in a call center environment, preferably within a medical center, hospital, or healthcare provider.</li><li>A proven background in sales or tele-sales with a track record of meeting targets.</li><li>Excellent communication and interpersonal skills in English; knowledge of Arabic or other languages is a plus.</li><li>Empathetic, patient-focused, and able to handle sensitive situations with discretion.</li><li>Tech-savvy with experience in CRM or clinic management software.</li><li>MUST have own transferable visa.</li></ul>What We Offer:<ul><li>A competitive monthly salary of AED 2500 - AED 3,000.</li><li>A rewarding opportunity to make a difference in patients' lives.</li><li>A supportive and professional work environment.</li><li>Potential for career growth within the clinic.</li></ul>Ready to Apply?+971 55 664 3235 whats appJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Emirates NBD

<div>
 
 
 In line with the UAE Government&rsquo;s strategy of empowering and developing nationals,
 
 
 
 
 Emirates NBD Group is committed to welcoming the young generation into an innovative, modern, supportive work environment to contribute to the nation's success. We seek the best
 
 UAEN talents
 
 to join our ENBD family.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 We are looking for an Inbound Customer Service Associate to join our contact center team. You will be responsible for handling incoming calls, addressing customer inquiries, and providing accurate information about our banking products and services. The role requires professionalism, attention to detail, and a commitment to delivering excellent customer experiences.
 
 
 
 
 
 
 
 
 
 
 What You'll Do:
 
 
 
 
 &bull; Handle incoming customer calls promptly and professionally.
 
 
 &bull; Provide clear and accurate information about banking products and services.
 
 
 &bull; Resolve customer inquiries, requests, and complaints efficiently.
 
 
 &bull; Log and route service requests to the appropriate departments.
 
 
 &bull; Ensure compliance with company procedures, data privacy, and information security standards.
 
 
 
 
 
 
 
 
 
 
 What You'll Need:
 
 
 
 
 &bull; UAE National with a Family Book.
 
 
 &bull; Job location: Ras Al Khaimah.
 
 
 &bull; Bachelor&rsquo;s degree in any field.
 
 
 &bull; Excellent English communication skills (written and verbal).
 
 
 &bull; Strong problem-solving skills.
 
 
 &bull; Ability to work under pressure.
 
 
 &bull; Positive attitude and eagerness to learn.
 
 
 &bull; Able to work on rotational shifts and rotational weekends.
 
 
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 &bull; Competitive salary.
 
 
 &bull; Incentives based on the KPIs achieved.
 
 
 &bull; Health insurance.
 
 
 &bull; Career development opportunities.
 
 
 &bull; ENBD Employees' staff benefits.
 
 
 
</div>

Fast Business Line

About the RoleWe are looking for a confident and result-oriented female Telecaller to join our Business Setup Company. The ideal candidate will handle outbound calls, explain services, follow up with leads, and close sales.Key Responsibilities<ul><li>Contact and follow up with potential clients through calls, emails, and meetings.</li><li>Understand client requirements and recommend the right jurisdiction (Mainland, Free Zone, Offshore) and license type.</li><li>Present tailored business setup solutions and close deals efficiently.</li><li>Negotiate terms and pricing to maximize profit within company guidelines.</li><li>Maintain and update lead information and sales pipeline in CRM.</li><li>Achieve assigned sales quotas and conversion targets.</li><li>Prepare and send proposals, quotations, and service agreements to clients.</li><li>Coordinate with internal teams to ensure a smooth post-sales handover.</li><li>Stay updated on UAE business setup regulations and market trends.</li><li>Upsell additional services such as visas, offices, and bank account assistance.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>2+ years of proven sales experience in business setup, company formation, or related industry.</li><li>Excellent communication, negotiation, and closing skills.</li><li>Strong presentation and interpersonal abilities.</li><li>Goal-oriented, self-motivated, and confident in high-pressure sales environments.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per month

Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

Call Center Agent

JobCenter

Call center operator vacancy in Ajman UAE Call Center Operator (Part-Time) Location: Ajman, UAE Profession: Customer Service Nationality Preference: Africans or Egyptians As a part-time call center operator, you will be responsible for providing efficient and effective customer service to our clients. Your main duty will be to handle incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner. This position does not require English language proficiency, making it suitable for non-native English speakers. Key Responsibilities: - Answer incoming calls from customers and provide accurate information regarding products or services - Identify and escalate any issues or complaints to the appropriate department - Keep records of customer interactions, transactions, comments and complaints - Follow communication procedures, guidelines and policies - Maintain a positive attitude towards customers at all times - Meet personal/team targets and contribute to the overall success of the call center Requirements: - African or Egyptian nationality preferred - Previous experience in a call center or customer service role is an advantage but not required - Ability to communicate effectively in English is not required - Strong communication skills and telephone etiquette - Ability to handle high volume of calls while maintaining quality of service - Basic computer skills - Flexibility to work part-time hours without accommodation If you have a friendly personality, excellent communication skills, and are looking for a part-time job without the need for English proficiency, then this could be the perfect opportunity for you. Apply now to join our dynamic team at our call center in Ajman!This job has no reviews yet. You can be the first!The most in-demand professions in Ajman:Users also frequently search in these cities:More professions from the category Manager - Secretary - Communication:Subscribe to our telegram

Call center operator

ADIB Group

Description Role: Call Center AgentLocation: Ras-Al-KhaimahRole Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role <ul><li>Handle inbound & outbound calls according to procedures, guidelines, and schedules set by the organization call center.</li><li>Proactively offer customers to register for IVR and SMS services according to procedures and guidelines.</li><li>Escalate customer queries and complaints as necessary.</li><li>Follow up with customers via telephone or email following initial sales contact.</li><li>Explain products, services, and prices; answer all customer questions.</li><li>Maintain politeness and courtesy when dealing with customers at all times.</li><li>Obtain customer information such as name, address, and reactions of prospects contacted; enter orders into computers.</li><li>Keep accurate data on all tasks performed as per the defined format.</li><li>Secure and file customer documents appropriately.</li><li>Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing ADIB customers.</li><li>Meet or exceed the daily, weekly, and monthly sales targets set by management.</li><li>Proactively cross-sell and up-sell various bank products to customers or callers that qualify.</li><li>Escalate hazards or potential risks immediately via proper channels.</li><li>Adhere to all ADIB policies.</li></ul> Specialist Skills / Technical Knowledge Required for this role: <ul><li>Communication Skills in bilingual languages (Arabic/English)</li><li>Sales Skills</li><li>Customer Resolution Skills</li></ul>Only UAE National candidates are considered for this role. Required Experience: Unclear Seniority

Explore 1014+ Call center representative in Dubai Jobs In Sharjah Jobs In Sharjah Jobs In Ajman this December. Find roles across top companies and apply now to boost your career.

1014 call center representative jobs IN Dubai Jobs In Sharjah Jobs In Sharjah Jobs In Ajman

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Call Center Agent